Adobe Systems

Displaying 1-40 of 88 results

  • Webcasts // Sep 2012

    EchoSign Webcast

    With over 4 million users worldwide, Adobe EchoSign is the leading electronic signature provider, delivering efficiency and security to your the signing process for any document, contract or form. For operations such as finance, HR or legal, EchoSign enables streamlined operations, and for sales EchoSign offers accelerated revenue acquisition and...

    Provided By Adobe Systems

  • Resource Center // Jul 2012

    Special Event: Adobe Solutions Exchange

    Get an in-depth look at how Adobe can transform your business at Adobe's Solutions Exchange Special Event taking place: Atlanta, GA | July 25, 2012 | 9:30 a.m. - 12:30 p.m. ET Denver, CO | July 25, 2012 | 9:30 a.m. - 12:30 p.m. MT Houston, TX | August...

    Provided By Adobe Systems

  • White Papers // May 2012

    Legal and Compliance FAQs

    Electronic Signatures, also known as e-signatures, are a simple, easy and legal way to get documents and agreements signed. Download this whitepaper and learn about the difference between Electronic Signatures and Digital Signatures, the legal status of electronic signatures in the US, and how Adobe EchoSign complies to security and...

    Provided By Adobe Systems

  • Webcasts // Jan 2012

    On-demand Webcast: Acrobat X Deployment

    Easily Deploy Adobe Acrobat products including the free Reader X using the Adobe Customization Wizard X Software upgrades can be a mixed blessing your clients want great new features, but you could do without the headache of deployment. That's why your invited to join Adobe experts to learn about the...

    Provided By Adobe Systems

  • Webcasts // Jan 2012

    On-demand Webcast: Simplify Adobe Creative Suite 5.5 Deployment

    Learn to use Adobe Application Manager Enterprise Edition, a free downloadable utility that helps IT professionals take greater control of enterprise-wide deployments of Creative Suite 5.5. Discover how to manage the CS5 install and update process on both Macintosh and Windows platforms. Find out time-saving tips and tricks and avoid...

    Provided By Adobe Systems

  • White Papers // Dec 2011

    CIO2CIO: Use IT to Deliver a Superior Customer Experience -- and Beat the Competition

    With today's challenges of the global economy and the onslaught of technologies that give consumers more information and power than ever before, it's never been more critical to business survival to retain current customers while attracting new ones. According to CIO Magazine's "2010 State of the CIO Report," IT leaders...

    Provided By Adobe Systems

  • White Papers // Dec 2011

    Multichannel customer engagement - Building an online marketing strategy to drive campaign effectiveness and business success

    Digital channels are now competing with offline channels as profit drivers. In fact, websites are neck and neck with in-person channels for profitability, and they are now the top priority for future investments. In a recent Forrester Research survey, 66% of eBusiness and channel strategy professionals ranked websites as an...

    Provided By Adobe Systems

  • White Papers // Dec 2011

    Adobe's Approach to Customer Experience Management

    The financial impact of delivering improved customer experiences is significant. Forrester estimates the annual revenue gains from improved customer experiences can range from $46M to $1.7B, depending on industry. Despite the market opportunity and increased focus on experience, the majority of customers find the experiences with companies they do business...

    Provided By Adobe Systems

  • White Papers // Nov 2011

    EchoSign whitepaper

    Electronic signatures and web-based contracting represent an inexpensive and automated way to finalize. Electronic signatures deliver a proven ROI of a 200-400% decrease in close cycles allowing businesses to sell smarter, sell more and sell faster. Download this whitepaper questions to see how web-based contracting with Adobe EchoSign can benefit...

    Provided By Adobe Systems

  • White Papers // Nov 2011

    e-Signature 101

    e-Signatures represent an inexpensive and automated way to finalize contracts and conduct business amongst trading partners. Download this whitepaper to learn more about the benefit of signature automation in the enterprise, the critical criteria for evaluating signature automation applications and why Adobe EchoSign is unique.

    Provided By Adobe Systems

  • White Papers // Sep 2011

    Adobe® Connect™: Bringing Together Video and Next-Generation Web Conferencing

    Many businesses can achieve the benefits of face-to-face meetings through an investment in a video or web conferencing solution, saving the company both travel time and resources. Selecting the right technology to replace in-person meetings begins with understanding your organizational needs and pairing these needs with the optimal conferencing solution....

    Provided By Adobe Systems

  • White Papers // Sep 2011

    Selecting a Web Conferencing Vendor

    The Web Conferencing market has matured and the new features to evaluate are real-time communications as a service platform and mobile functionality. Among the products evaluated, Adobe Connect and Cisco WebEx are the clear champions, and remain so even when product price for performance is accounted for.

    Provided By Adobe Systems

  • White Papers // Sep 2011

    Moving toward unified communications - Pave the way for the future with Adobe® Connect™ 8

    The communications technology industry has been working toward a vision of unified communications (UC) in which voice, video, and data services truly converge on a single, shared IP-based infrastructure. The ability to receive all types of communication, independent of the means used to send or access it, will open up...

    Provided By Adobe Systems

  • White Papers // Aug 2011

    Forrester's "Empowering Customers by Transforming Business Processes"

    Customers today have more power than ever before. They have tremendous influence and reach through social media, more purchasing options and choices of whom to buy from, and high expectations about customer service. Enterprises must embrace this new reality, instead of merely wishing this trend would go away or attempting...

    Provided By Adobe Systems

  • Webcasts // Dec 2010

    Transforming Customer Service and Sales: Responsive and Integrated Service Delivery

    Adobe transforms customer service and sales using the Adobe Flash Platform and Adobe LiveCycle ES2 for more responsive, integrated service delivery.

    Provided By Adobe Systems

  • Webcasts // Dec 2010

    Secure Data Management and Processing: Leveraging the Web for Secure Data Processing

    Kane County's Circuit Court Clerks office is leveraging the web to transform how orders of protection are accessed, completed, submitted, reviewed, and approved. The more integrated, automated processes translate into better protection for victims of domestic violence.

    Provided By Adobe Systems

  • Webcasts // Dec 2010

    Integrated and Secure Point-of-Sale Processing: Intelligent Point-of-Sale Automation

    Snap-on Credit deployed Adobe LiveCycle Reader Extensions integrated with its point-of-sale system and electronic signature capability to deliver an intelligent, automated forms workflow.

    Provided By Adobe Systems

  • White Papers // Oct 2010

    Adobe® LiveCycle® Enterprise Suite 2.5 (ES2.5) technical white paper

    This paper discusses the LiveCycle ES2.5 architecture, providing an overview of how the suite employs service-oriented principles to enable a more rapid development experience for building scalable applications. Learn how organizations can engage with their various constituents, such as customers, partners, employees, to a degree not previously possible by...

    Provided By Adobe Systems

  • Webcasts // Apr 2010

    Virtual Tour of Adobe Connect for Virtual Classrooms

    In this in-depth virtual tour, you will discover the features and benefits of Adobe Connect web conferencing software for online training.

    Provided By Adobe Systems

  • Webcasts // Apr 2010

    Virtual Tour of Adobe Connect for Rapid eLearning

    In this in-depth virtual tour, you will discover the Adobe tools that make quick creation of high-impact training content possible. Find out how using Adobe Connect with Captivate and Presenter can empower nontechnical subject matter experts to create courses using nothing more complicated than Microsoft PowerPoint.

    Provided By Adobe Systems

  • Webcasts // Apr 2010

    Dynamic Online Sales Presentations - Part 1 of a 3 Part Series

    Take 9 minutes to transform your online sales presentations so that every single one is compelling and memorable. The purpose of these three 3-minute OnDemand modules is to show you techniques to capture prospects' attention when they operate at a hurried pace and in an increasingly wired world.

    Provided By Adobe Systems

  • Webcasts // Apr 2010

    Dynamic Online Sales Presentations - Part 2 of a 3 Part Series

    Take 9 minutes to transform your online sales presentations so that every single one is compelling and memorable. The purpose of these three 3-minute OnDemand modules is to show you techniques to capture prospects' attention when they operate at a hurried pace and in an increasingly wired world.

    Provided By Adobe Systems

  • Webcasts // Apr 2010

    Dynamic Online Sales Presentations - Part 3 of a 3 Part Series

    Take 9 minutes to transform your online sales presentations so that every single one is compelling and memorable. The purpose of these three 3-minute OnDemand modules is to show you techniques to capture prospects' attention when they operate at a hurried pace and in an increasingly wired world.

    Provided By Adobe Systems

  • Webcasts // Mar 2010

    The Next Generation of eLearning Delivery

    Learn how the next generation of e-learning fits into today's high-impact learning environment designed to support strategic business plans.

    Provided By Adobe Systems

  • White Papers // Mar 2010

    Web Content Management Will Weave Its Way Into More Enterprise Applications

    Forrester recently surveyed 225 information and knowledge management (I&KM) professionals with Web content management (WCM) decision-making or influencer roles about their WCM strategies for the coming year. Due to customer experience, operational, and eBusiness goals, WCM investments will continue to be a priority for a majority of firms surveyed. The...

    Provided By Adobe Systems

  • Webcasts // Mar 2010

    Presentations that Drive Action with Evidence

    Discover expert guidelines for designing evidence-based presentations that will educate your audience and drive them to action.

    Provided By Adobe Systems

  • White Papers // Mar 2010

    Five Key Bug-Based Metrics for Improving the Effectiveness of a Test Program

    Metrics provide an essential and effective tool for managing a test program. While there are hundreds of metrics that can be derived from a test program, in the interest of time and energy, it is important that only the right and relevant set of metrics be collected. This paper suggests...

    Provided By Adobe Systems

  • White Papers // Mar 2010

    History Helps - Cycle-Over-Cycle Bug Analysis and Recommendations for Test Improvement

    The IT industry is witnessing projects become increasingly large and complicated. On the other hand, release and go-to-market timelines are shrinking day by day. These complexities, coupled with resource turnover in projects, presents quality managers with challenges of epic proportions. Within a shrinking testing cycle, test managers strive hard to...

    Provided By Adobe Systems

  • Webcasts // Mar 2010

    Webinars that Wow! with Adobe® Connect™

    Discover ten ways to make your job easier and your webinars more interactive and engaging with Adobe Connect web conferencing.

    Provided By Adobe Systems

  • White Papers // Feb 2010

    The State Of Customer Experience, 2010

    Forrester surveyed 141 executives from large North American firms to find out about their customer experience endeavors. Results show 90% of respondents feel that customer experience is very important and 80% are trying to use it as an area of differentiation. While lack of funding was the top problem last...

    Provided By Adobe Systems

  • White Papers // Feb 2010

    The State Of Customer Experience,2010

    With tighter budgets and fewer resources, companies across North America are turning to improved customer experience as a way to build business and enhance brand loyalty. The biggest obstacle to that effort? According to Forrester Research, it's creating a comprehensive, company-wide customer experience strategy. Read this white paper for a...

    Provided By Adobe Systems

  • Webcasts // Feb 2010

    Training in the Age of Aesthetics

    Learn to add power and advantage to your instructional products and training services by incorporating... beauty. Discover how Adobe products, such as Presenter, Flash, and Adobe Connect can help with this quest.

    Provided By Adobe Systems

  • Webcasts // Feb 2010

    Secrets of Lead Generation Webinars with Ken Molay of Webinar Success

    Learn how to prepare, produce, and deliver marketing webinars that build enthusiasm among your target prospects.

    Provided By Adobe Systems

  • White Papers // Feb 2010

    Adobe® LiveCycle® Managed Services

    This paper discusses Adobe LiveCycle ES2, an enterprise software environment that propels innovation by delivering interactive customer experiences. Learn how to reduce up front capital expenditure and deploy Rich Internet Applications and Solutions in record time by taking deployment and management complexity out of your Enterprise applications.

    Provided By Adobe Systems

  • White Papers // Jan 2010

    Rating Customer Service Experiences, 2010: Consumers Evaluate Customer Service At 92 Companies

    Forrester asked more than 4,600 US consumers about their customer service experiences with companies across 14 industries. Barnes & Noble and Kohl's received the highest rating, while Charter Communications fell to the bottom. Kaiser, on the other hand, far outpaced other health plans. When we looked at responses by generation,...

    Provided By Adobe Systems

  • Webcasts // Jan 2010

    Chalkboard to Keyboard: Creating Collaborative Learning Experiences Online

    Cynthia Clay shows how to repurpose traditional classroom activities like lectures, peer-to-peer discussions, role playing, and other activity-based learning methods for web delivery.

    Provided By Adobe Systems

  • Webcasts // Jan 2010

    Webinar for the Large Enterprise

    Ken Molay, president of Webinar Success, discusses the use of webinars and web conferencing as an enterprise-wide business asset. Your large enterprise has requirements and opportunities that are fundamentally different from the needs of small businesses and individuals.

    Provided By Adobe Systems

  • White Papers // Jan 2010

    Read this Forrester Paper to Learn About Customer Service Experiences, 2010

    Forrester asked more than 4,600 US consumers about their customer service experiences with companies across 14 industries. Barnes & Noble and Kohl's received the highest rating, while Charter Communications fell to the bottom. Kaiser, on the other hand, far outpaced other health plans. When we looked at responses by generation,...

    Provided By Adobe Systems

  • Webcasts // Jan 2010

    Using Webinar to Engage Prospects

    Webinars can reach a huge number of potential sales prospects in a matter of minutes. But, the time and effort it takes to produce a Webinar that gets people engaged and involved starts long before the audience signs on and continues even after they have signed off. Listen in to...

    Provided By Adobe Systems

  • Webcasts // Jan 2010

    Secrets of Webinar Product and Management

    Managing and producing a great webinar isn't a one-shot deal: It's a process that involves your team and your audience in a dynamic two-way conversation that stretches from initial promotion to event follow-up. Successfully manage the webinar production process from start to finish, and you'll reach your goals in terms...

    Provided By Adobe Systems

  • Resource Center // Jul 2012

    Special Event: Adobe Solutions Exchange

    Get an in-depth look at how Adobe can transform your business at Adobe's Solutions Exchange Special Event taking place: Atlanta, GA | July 25, 2012 | 9:30 a.m. - 12:30 p.m. ET Denver, CO | July 25, 2012 | 9:30 a.m. - 12:30 p.m. MT Houston, TX | August...

    Provided By Adobe Systems

  • White Papers // May 2012

    Legal and Compliance FAQs

    Electronic Signatures, also known as e-signatures, are a simple, easy and legal way to get documents and agreements signed. Download this whitepaper and learn about the difference between Electronic Signatures and Digital Signatures, the legal status of electronic signatures in the US, and how Adobe EchoSign complies to security and...

    Provided By Adobe Systems

  • White Papers // Nov 2011

    EchoSign whitepaper

    Electronic signatures and web-based contracting represent an inexpensive and automated way to finalize. Electronic signatures deliver a proven ROI of a 200-400% decrease in close cycles allowing businesses to sell smarter, sell more and sell faster. Download this whitepaper questions to see how web-based contracting with Adobe EchoSign can benefit...

    Provided By Adobe Systems

  • White Papers // Nov 2011

    e-Signature 101

    e-Signatures represent an inexpensive and automated way to finalize contracts and conduct business amongst trading partners. Download this whitepaper to learn more about the benefit of signature automation in the enterprise, the critical criteria for evaluating signature automation applications and why Adobe EchoSign is unique.

    Provided By Adobe Systems

  • Webcasts // Sep 2012

    EchoSign Webcast

    With over 4 million users worldwide, Adobe EchoSign is the leading electronic signature provider, delivering efficiency and security to your the signing process for any document, contract or form. For operations such as finance, HR or legal, EchoSign enables streamlined operations, and for sales EchoSign offers accelerated revenue acquisition and...

    Provided By Adobe Systems

  • White Papers // Feb 2010

    The State Of Customer Experience, 2010

    Forrester surveyed 141 executives from large North American firms to find out about their customer experience endeavors. Results show 90% of respondents feel that customer experience is very important and 80% are trying to use it as an area of differentiation. While lack of funding was the top problem last...

    Provided By Adobe Systems

  • White Papers // Aug 2009

    Estimate The ROI Of A Better Online Customer Experience In Six Steps

    Proving the business value of a better online experience is a top priority for Web customer experience leaders. To help, we've identified a six-step process that lets even financial novices model ROI for Web customer experience projects: Document wanted improvements Define expectations of improvements to change customer behavior Assign...

    Provided By Adobe Systems

  • White Papers // Nov 2009

    Adobe Acrobat Connect Pro 7.5 and VMware ESX Server: Reaping the Benefits of Live Web Conferencing and Seminars in a Virtualized Environment

    Adobe Acrobat Connect Pro 7.5 offers organizations a secure, intuitive, and hassle-free way to engage in live and on-demand web conferencing, web seminars, and eLearning. Acrobat Connect Pro is an ideal solution for enterprises because it offers flexible deployment options, strong security, and an architecture based on open standards. To...

    Provided By Adobe Systems

  • White Papers // Oct 2009

    Adobe LiveCycle Solutions For Business Process Management

    Insurance companies continue to face intense pressure to improve performance, increase profitability, deliver superior customer service, and increase shareholder returns. In recent years, Business Process Management (BPM) has emerged as a proven technology that helps insurers meet these business objectives and gain competitive advantage. Process automation leads to significant cost...

    Provided By Adobe Systems

  • White Papers // Feb 2009

    Telework And Continuity Of Operations

    From the aggressive telework program of the U.S. General Services Administration to Georgia's tax credits for private sector telecommuting programs, agencies at all levels of government are embracing telework for a variety of reasons. They include: Continuity of Operations: Keeping critical government services up and running in a disaster or...

    Provided By Adobe Systems

  • White Papers // Sep 2009

    Improve Human Capital Applications With Adobe Human Resources Solutions

    Identifying, cultivating, and managing employees can pose significant challenges for most organizations. Human resources (HR) departments perform a wide range of ongoing tasks that are crucial to the long-term health and viability of the organization: managing performance and talent, maintaining training and development, and providing compensation and benefits programs. This...

    Provided By Adobe Systems

  • White Papers // Jul 2009

    Building Real-Time Web Applications With Flex

    It is easier than ever to build and deploy dynamic, scalable web applications that can transact with live data in real time. Using powerful client-side technologies in the Adobe Flash Platform Flex, Adobe AIR, and Flash - developers can create rich Internet applications that subscribe to live feeds via integration...

    Provided By Adobe Systems

  • White Papers // Nov 2008

    Business Process Efficiency: Honing A Competitive Edge

    In today's hypercompetitive market, financial services companies must learn how to produce services faster, cheaper, and better and improve profit margins in the face of mounting competition and other economic pressures. Increasing business process efficiency is the best way to improve margins and allow more flexibility in pricing. This paper...

    Provided By Adobe Systems

  • White Papers // Mar 2010

    Five Key Bug-Based Metrics for Improving the Effectiveness of a Test Program

    Metrics provide an essential and effective tool for managing a test program. While there are hundreds of metrics that can be derived from a test program, in the interest of time and energy, it is important that only the right and relevant set of metrics be collected. This paper suggests...

    Provided By Adobe Systems

  • White Papers // Mar 2010

    History Helps - Cycle-Over-Cycle Bug Analysis and Recommendations for Test Improvement

    The IT industry is witnessing projects become increasingly large and complicated. On the other hand, release and go-to-market timelines are shrinking day by day. These complexities, coupled with resource turnover in projects, presents quality managers with challenges of epic proportions. Within a shrinking testing cycle, test managers strive hard to...

    Provided By Adobe Systems

  • White Papers // Jan 2003

    Adobe Systems Incorporated: Corporate Governance Guidelines

    The following Corporate Governance Guidelines have been adopted by the Board of Directors to assist the Board in the exercise of its responsibilities. These Guidelines reflect the Board?s commitment to monitor the effectiveness of policy and decision making at both the Board and management level, with the objective of enhancing...

    Provided By Adobe Systems

  • White Papers // Jan 2010

    Read this Forrester Paper to Learn About Customer Service Experiences, 2010

    Forrester asked more than 4,600 US consumers about their customer service experiences with companies across 14 industries. Barnes & Noble and Kohl's received the highest rating, while Charter Communications fell to the bottom. Kaiser, on the other hand, far outpaced other health plans. When we looked at responses by generation,...

    Provided By Adobe Systems

  • White Papers // Jan 2010

    Rating Customer Service Experiences, 2010: Consumers Evaluate Customer Service At 92 Companies

    Forrester asked more than 4,600 US consumers about their customer service experiences with companies across 14 industries. Barnes & Noble and Kohl's received the highest rating, while Charter Communications fell to the bottom. Kaiser, on the other hand, far outpaced other health plans. When we looked at responses by generation,...

    Provided By Adobe Systems

  • White Papers // Sep 2009

    Intuitive User Experiences

    Learn how personalized, interactive applications that are easy to use can improve customer self-service and employee productivity. With Adobe LiveCycle Enterprise Suite (ES2) software, organizations can easily build and deploy intuitive user experiences, using flexible, scalable guides and Rich Internet Applications to help increase customer satisfaction, improve the quality...

    Provided By Adobe Systems

  • White Papers // Sep 2009

    Communications Management

    Learn how to engage customers and reduce costs by automating the generation of personalized electronic and paper documents. This paper discusses how Adobe LiveCycle Solutions for communications management helps address several challenges facing enterprises today, from catering to individual preferences to protecting the integrity and confidentiality of data to...

    Provided By Adobe Systems

  • White Papers // Feb 2010

    Adobe® LiveCycle® Managed Services

    This paper discusses Adobe LiveCycle ES2, an enterprise software environment that propels innovation by delivering interactive customer experiences. Learn how to reduce up front capital expenditure and deploy Rich Internet Applications and Solutions in record time by taking deployment and management complexity out of your Enterprise applications.

    Provided By Adobe Systems

  • White Papers // Oct 2010

    Adobe® LiveCycle® Enterprise Suite 2.5 (ES2.5) technical white paper

    This paper discusses the LiveCycle ES2.5 architecture, providing an overview of how the suite employs service-oriented principles to enable a more rapid development experience for building scalable applications. Learn how organizations can engage with their various constituents, such as customers, partners, employees, to a degree not previously possible by...

    Provided By Adobe Systems

  • White Papers // Sep 2009

    Business Process Automation

    See how companies can increase efficiencies and improve customer service by automating and increasing visibility into critical business processes. This paper illustrates how Adobe LiveCycle solutions for BPM help manage these complex processes that involve people in various roles inside and outside the organization so that companies can respond...

    Provided By Adobe Systems

  • Webcasts // Dec 2010

    Transforming Customer Service and Sales: Responsive and Integrated Service Delivery

    Adobe transforms customer service and sales using the Adobe Flash Platform and Adobe LiveCycle ES2 for more responsive, integrated service delivery.

    Provided By Adobe Systems

  • Webcasts // Dec 2010

    Secure Data Management and Processing: Leveraging the Web for Secure Data Processing

    Kane County's Circuit Court Clerks office is leveraging the web to transform how orders of protection are accessed, completed, submitted, reviewed, and approved. The more integrated, automated processes translate into better protection for victims of domestic violence.

    Provided By Adobe Systems

  • Webcasts // Dec 2010

    Integrated and Secure Point-of-Sale Processing: Intelligent Point-of-Sale Automation

    Snap-on Credit deployed Adobe LiveCycle Reader Extensions integrated with its point-of-sale system and electronic signature capability to deliver an intelligent, automated forms workflow.

    Provided By Adobe Systems

  • White Papers // Sep 2011

    Adobe® Connect™: Bringing Together Video and Next-Generation Web Conferencing

    Many businesses can achieve the benefits of face-to-face meetings through an investment in a video or web conferencing solution, saving the company both travel time and resources. Selecting the right technology to replace in-person meetings begins with understanding your organizational needs and pairing these needs with the optimal conferencing solution....

    Provided By Adobe Systems

  • White Papers // Sep 2011

    Selecting a Web Conferencing Vendor

    The Web Conferencing market has matured and the new features to evaluate are real-time communications as a service platform and mobile functionality. Among the products evaluated, Adobe Connect and Cisco WebEx are the clear champions, and remain so even when product price for performance is accounted for.

    Provided By Adobe Systems

  • White Papers // Sep 2011

    Moving toward unified communications - Pave the way for the future with Adobe® Connect™ 8

    The communications technology industry has been working toward a vision of unified communications (UC) in which voice, video, and data services truly converge on a single, shared IP-based infrastructure. The ability to receive all types of communication, independent of the means used to send or access it, will open up...

    Provided By Adobe Systems

  • White Papers // Dec 2011

    CIO2CIO: Use IT to Deliver a Superior Customer Experience -- and Beat the Competition

    With today's challenges of the global economy and the onslaught of technologies that give consumers more information and power than ever before, it's never been more critical to business survival to retain current customers while attracting new ones. According to CIO Magazine's "2010 State of the CIO Report," IT leaders...

    Provided By Adobe Systems

  • White Papers // Aug 2011

    Forrester's "Empowering Customers by Transforming Business Processes"

    Customers today have more power than ever before. They have tremendous influence and reach through social media, more purchasing options and choices of whom to buy from, and high expectations about customer service. Enterprises must embrace this new reality, instead of merely wishing this trend would go away or attempting...

    Provided By Adobe Systems

  • White Papers // Dec 2011

    Adobe's Approach to Customer Experience Management

    The financial impact of delivering improved customer experiences is significant. Forrester estimates the annual revenue gains from improved customer experiences can range from $46M to $1.7B, depending on industry. Despite the market opportunity and increased focus on experience, the majority of customers find the experiences with companies they do business...

    Provided By Adobe Systems

  • White Papers // Mar 2010

    Web Content Management Will Weave Its Way Into More Enterprise Applications

    Forrester recently surveyed 225 information and knowledge management (I&KM) professionals with Web content management (WCM) decision-making or influencer roles about their WCM strategies for the coming year. Due to customer experience, operational, and eBusiness goals, WCM investments will continue to be a priority for a majority of firms surveyed. The...

    Provided By Adobe Systems

  • White Papers // Dec 2011

    Multichannel customer engagement - Building an online marketing strategy to drive campaign effectiveness and business success

    Digital channels are now competing with offline channels as profit drivers. In fact, websites are neck and neck with in-person channels for profitability, and they are now the top priority for future investments. In a recent Forrester Research survey, 66% of eBusiness and channel strategy professionals ranked websites as an...

    Provided By Adobe Systems

  • White Papers // Feb 2010

    The State Of Customer Experience,2010

    With tighter budgets and fewer resources, companies across North America are turning to improved customer experience as a way to build business and enhance brand loyalty. The biggest obstacle to that effort? According to Forrester Research, it's creating a comprehensive, company-wide customer experience strategy. Read this white paper for a...

    Provided By Adobe Systems

  • Webcasts // Jan 2012

    On-demand Webcast: Acrobat X Deployment

    Easily Deploy Adobe Acrobat products including the free Reader X using the Adobe Customization Wizard X Software upgrades can be a mixed blessing your clients want great new features, but you could do without the headache of deployment. That's why your invited to join Adobe experts to learn about the...

    Provided By Adobe Systems

  • Webcasts // Jan 2012

    On-demand Webcast: Simplify Adobe Creative Suite 5.5 Deployment

    Learn to use Adobe Application Manager Enterprise Edition, a free downloadable utility that helps IT professionals take greater control of enterprise-wide deployments of Creative Suite 5.5. Discover how to manage the CS5 install and update process on both Macintosh and Windows platforms. Find out time-saving tips and tricks and avoid...

    Provided By Adobe Systems

  • Webcasts // Jan 2009

    Creating a Searchable Library of PDFs With the Essential Pack for Director

    An electronic library, also referred to as an eLibrary, refers to a portal, intranet, extranet or internet site that replicates the resources of a physical library in an electronic format, while improving access and search capabilities. This webcast shows how to create searchable library.

    Provided By Adobe Systems

  • White Papers // Apr 2009

    Revolutionizing Collaboration and Learning for Teachers and Students

    With the widespread adoption of e-mail, the Internet, and hosted applications for creating and sharing documents, the way in which students learn and educators teach is undergoing a dramatic shift. In most educational environments today, students complete projects using desktop software and submit them to instructors as e-mail attachments or...

    Provided By Adobe Systems

  • White Papers // Oct 2008

    Adobe Flash Player 10 Administration Guide

    Flash Player is the software that allows computers to play multimedia content contained in SWF (pronounced "Swiff ") files, which are the main type of file used by Flash Player. This content can be created by Adobe Flash Professional, Adobe Flex Builder, or other tools that output the SWF file...

    Provided By Adobe Systems