AIS Electronic Library (AISeL)

Displaying 1-40 of 127 results

  • White Papers // Jan 2010

    Supporting Compliance through Enhancing Internal Control Systems by Conceptual Business Process Security Modeling

    The importance of Business Process Modeling (BPM) particularly in sensitive areas combined with the rising impact of legislative requirements on IT operations results in a need to conceptually represent security semantics in BPM. The authors define critical security semantics that need to be incorporated in BPM to aid documentation of...

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  • White Papers // Jul 2012

    Managing ERP Success by Enhancing Key Project Management And Organizational Fit Factors

    Effective project management, such as clear user requirements and top management support, are more conducive to the success of ERP than system innovation. Organizational fit is an important project success factor; however, its importance and relationships with key Project Management (PM) factors in large-scale software projects have not been thoroughly...

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  • White Papers // Jul 2012

    Performance of Business Models: Empirical Insights From the Software Industry

    This paper analyses business models of software firms. The underlying framework comprises eight variables derived from a comprehensive software industry business model conceptualization. Using this framework, the authors classify the business models of the global top 100 software firms based on their annual reports. Then, they run clustering algorithms in...

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  • White Papers // Jul 2012

    Through What Mechanisms Does Business Analytics Contribute to Business Value?

    Business Analytics (BA) involves the use of data to make sounder, more evidence-based business decisions. BA makes extensive use of Business Intelligence (BI) tools such as statistical and quantitative techniques, explanatory and predictive models, data warehouses, On-Line Analytical Processing (OLAP), visualization, and data mining. This paper synthesizes from the literature...

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  • White Papers // Jul 2012

    Qfd Based Modelling For E-Business: A Sustainable Approach Using Blended Value Dimensions

    Business modeling is not new and has had substantial impacts on the way businesses are planned and operated these days. Although 'E-business' and 'Sustainability' are the two current major global trends but surprisingly none of the e-business modeling ideas covers the sustainability aspects of the business. Researchers are introducing 'Green...

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  • White Papers // Jul 2012

    Analysing and Improving A Recruitment Process: A Teaching Case For Developing Business Process Improvement Capabilities

    The demand for Business Process Management (BPM) is rapidly rising and with that, the need for capable BPM professionals is also rising. Yet, only a very few structured BPM training/education programs are available, across universities and professional trainers globally. The \"Lack of appropriate teaching resources has been identified as a...

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  • White Papers // Jul 2012

    Cloud Enterprise Systems: A Review Of Literature And Its Adoption

    In recent years, Cloud computing has revolutionalized the IT industry by introducing a whole new concept and platform of Enterprise Systems (ES). The traditional ES seem to be too clunky, expensive and complex for most organizations to implement and use. To improve such situation Cloud ES concept was recently introduced...

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  • White Papers // Aug 2012

    ITSM Adoption in European SMEs: Transition versus Developed Economies

    The goal of this paper is to investigate and better understand the differences in Information Technology Service Management (ITSM) adoption by Small and Medium sized Enterprises (SMEs) between transition and developed economies in Europe. This study draws from research conducted among companies from six countries from Central and Eastern Europe...

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  • White Papers // Jan 2010

    Strategic Positioning of IT in Global Organizations: A Visual Mapping Approach

    Executives in large global corporations are faced with a number of non-alternative decision parameters determining the strategic positioning of their IT units. These parameters include organizational structures, competence development and distribution among central and local levels, goal setting and type of value contributed to the organization. Although the existing body...

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  • White Papers // Aug 2012

    Meeting Global Business Information Requirements with Enterprise Resource Planning Systems

    The number of companies operate on a global scale is on the rise seeking profitable business opportunities in the global arena. Global businesses have unique information requirements due to the integrated businesses activities in geographically dispersed business units, sourcing up to date consolidated information from numerous business processes, operating in...

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  • White Papers // Aug 2010

    The Emergence of a Multi-Organizational View on Business Processes - Experiences from a Doubleloop Action Research Approach

    In this paper the need for a multi-organizational perspective on business processes is outlined and a multi-grounded solution based on double-loop action research approach is proposed. Today, contemporary organizations' capability to collaborate is an important competitive advantage and aligning in business networks is an increasingly common business model. Such development...

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  • White Papers // Dec 2010

    Using Business Intelligence for IT Project Prioritization

    In this paper, the authors investigate how business intelligence can be used to support project prioritization processes in an IT development organization. The case setting is the IT development organization of a large Scandinavian financial institution where they study the relationship between business intelligence and actual organizational decisions to find...

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  • White Papers // Jan 2010

    The Impact of Service-Oriented Architecture on Business Networkability

    Increased networking among firms has become a competitive necessity in many industries and the ability to efficiently establish, operate and dissolve business relationships has become a competitive advantage. The degree of this networkability is influenced by several factors, such as organizational structure, business processes, people and culture, but also information...

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  • White Papers // Aug 2010

    Towards a Methodology to Assess Changes in IT Business Value in Terms of Business Process Performance

    Scientific literature strongly indicates that IT business value is best observed on the level of business processes. However, methodologies by which the contribution of IT can be systematically analyzed on a business processes level are currently insufficient. Therefore, this paper presents a methodology which, proceeding from a given status quo,...

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  • White Papers // Aug 2010

    The Relationship Between Organizational Culture and the Alignment of Business and IT

    A key success factor for a successful company in a dynamic environment is effective and efficient Information Technology (IT) supporting business strategies and processes. Organizations that successfully align their business strategy and their IT strategy outperform their non-aligned peers. In recent surveys IT executives consistently name IT to Business alignment...

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  • White Papers // Oct 2011

    Alignment of Business Process Management and Business Rules

    Business process management and business rules management both focus on controlling business activities in organizations. Although both management principles have the same focus, they approach manageability and controllability from different perspectives. As more organizations deploy business process management and business rules management, this paper argues that these often separated efforts...

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  • White Papers // Aug 2012

    Business Value of IT: Revisiting Productivity Paradox through Three Theoretical Lenses and Empirical Evidence

    IT productivity paradox is one of the biggest debates in the IS literature. Even though, recent studies have identified the theoretical and methodological errors that cause this paradox, the authors still don't fully understand how IT investment influences overall firm performance. This paper presents an empirical study that examines the...

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  • White Papers // Aug 2012

    Managing Costs and Performance of IT in Business Groups: Towards a Performance Measurement Model for Global Insurance Business Groups

    According to Chief Operating Officers (COOs) and Chief Information Officers (CIOs) of leading insurance business groups, the utilization of economies of scope and scale are essential key success factors for achieving strategic cost and performance advantages. In the area of information technology, achieving these advantages requires appropriate IT governance mechanisms...

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  • White Papers // May 2012

    Business Analytics: Enabling Strategic Alignment and Organizational Transformation

    Business analytics systems can potentially create value and provide competitive advantage to organizations. The authors argue that business analytics systems can also enable alignment between business strategy and IT strategy and support organizational transformation. They explain how a data warehouse, standardized metrics and global reporting supported the strategic transformation of...

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  • White Papers // Aug 2012

    Incorporating Business Impact into Service Offers - A Procedure to Select Cost-Optimal Service Contracts

    In this paper, the authors address an IT service customer's challenge of selecting the cost-optimal service among different offers by external providers. They model the customer's optimization problem by considering the potential negative monetary impact of different combinations of sequential service incidents on a customer business process - reflected via...

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  • White Papers // Oct 2011

    Exploring Patterns of Business-IT Alignment for the Purpose of Process Performance Measurement

    Having successfully implemented the first phases of their Business Process Management (BPM) initiatives a number of organizations are just now facing the next big challenge: maintaining the just gained flexibility through continuously measuring and improving their processes' performance. Although numerous approaches are available there is evidence that companies face severe...

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  • White Papers // Jul 2011

    IT Governance And Business Performance - A Resource Based Analysis

    In this paper, the author aims at developing a theory-based model that explains the positive impact of IT governance on the business performance of the firm. This paper takes the perspective of the resource based view of the firm and integrates the economic theory of complementarities as well as the...

    Provided By AIS Electronic Library (AISeL)

  • White Papers // Dec 2010

    The Influence of Social Structures on Business/IT Alignment

    Motivated by the importance of business/IT alignment for IT value creation and the fact that despite an extensive stream of literature discussing drivers of and success factors for alignment, the problem of reaching business/IT alignment is still not fully solved and alignment still ranks among the top three concerns of...

    Provided By AIS Electronic Library (AISeL)

  • White Papers // Nov 2011

    IT Governance Impact Model: How mature IT Governance affects Business Performance

    In this paper, the authors present a theory based model that proposes and explains the positive impact of IT governance on the business performance of the firm. The paper takes the resource based perspective and integrates the economic theory of complementarities, the concept of resource relatedness as well as the...

    Provided By AIS Electronic Library (AISeL)

  • White Papers // Aug 2010

    The Impact of Business/IT Social Network Structures on IT Service Quality

    In this paper, the authors explore the basic premise that IT service quality follows the structure of business/IT interactions and thus highlight an important organizational design issue in IT governance. Motivated by concepts used in social network theory they build a model that proposes a causal relationship between structural characteristics...

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  • White Papers // Aug 2011

    Business Modeling for Services: Current State and Research Perspectives

    This paper reviews business model literature from the perspective of extant business modeling approaches in order to discover research gaps and to outline perspectives which show the possible development of business model modeling. Due to the growing importance of services for many companies and the resulting transformation of product based...

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  • White Papers // Jul 2011

    IT Governance Practices For Improving Strategic And Operational Business-IT Alignment

    The literature suggests that business-IT alignment is an important antecedent of IS success, business process performance, and competitive advantage. Additionally, IT governance practices are highlighted as being instrumental to fostering business-IT alignment. In this paper, the authors derive various IT governance practices (in terms of structures, processes, relational mechanisms, and...

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  • White Papers // May 2013

    Research-in-Progress: Understanding the Relationship between IT-Business Strategic Alignment and Firm Performance

    The relationship between IT-business strategic alignment (hereafter referred to as alignment) and firm performance has been a topic of great concern to strategy researchers for decades. However, the authors found no research to date that has considered a complete model considering all the links between 6 unique types of alignment...

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  • White Papers // Jul 2011

    Management Of IT Costs And Performance In Business Groups: Analysis Of Unaddressed Requirements

    Information Technology (IT) management is a multifaceted and sophisticated mission, particularly in the context of multinational corporations. Loosely coupled heterogeneous IT systems and almost independent IT departments within business groups around the globe do not facilitate transparency of IT costs and performance. The management of costs and performance of IT,...

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  • White Papers // Aug 2012

    Mastering the Social IT/Business Alignment Challenge

    The crucial role of IT/business alignment for business value of IT has been investigated for more than two decades. While both the intellectual and the social dimension of alignment received considerable attention at strategic level, only few studies have provided insights into alignment at non-strategic levels. With the intellectual dimension...

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  • White Papers // Aug 2011

    The Impact of IT Governance on Business Performance

    In this paper, the authors present a theory-based framework that proposes and explains the positive impact of IT governance on the business performance of the firm. The paper takes the resource based perspective and integrates the economic theory of complementarities and the concept of relatedness. The proposed increase of business...

    Provided By AIS Electronic Library (AISeL)

  • White Papers // Jan 2010

    Understanding the Success of Strategic IT/IS Benchmarking: Results from a Multiple-Case Study

    IT organizations use strategic IT/IS benchmarking to assess their performance and identify starting points to improve IT strategy, processes, or operations. However, recent studies report that they are often unable to translate benchmarking results into action and therefore do not gain performance improvements. Research has not yet offered explanations for...

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  • White Papers // Jan 2010

    The Moderating Effect of a Chief Information Officer's Competence on IT Investment and Firm Performance

    With the uncertainty of market environment and variety of customer requirements, an increasing number of organizations are implementing Information Systems (IS) to improve their competitive advantage, and large amounts of firms' annual revenues are invested in Information Technology (IT) resources each year. However, research findings determining the impacts of IT...

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  • White Papers // Jan 2010

    Corporate Ecological Responsiveness, Environmental Ambidexterity and IT-Enabled Environmental Sustainability Strategy

    An increased focus on creating a sustainable society has thrust environmental sustainability issues to societal and governmental forefront. Organizations can seize this opportunity to use environmental sustainability initiatives to set themselves apart from competitors. Achieving sustainability requires organizations to incorporate sustainability as part of their corporate strategy. A review of...

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  • White Papers // Jun 2013

    Effect of IT Skills on IT Capabilities and IT-Business Alignment

    How to create competitive advantage through Information Technology (IT) in the turbulent environment is an important issue to most organizations. This study contributes to the Information Systems (IS) literatures by help gaining a greater understanding of whether and how IT skills that an IT department possesses influence the firm's IT...

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  • White Papers // Aug 2010

    Map to Service-Oriented Business and IT: A Stratified Approach

    To succeed in the current business environment, organizations need to be innovative, flexible and faster in the face of uncertainty, complexity and change. As the perspective has moved from products to services, enterprises have componentized their structures to operate in the newly emerging collaborative ecosystems. Service-oriented information technology approaches have...

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  • White Papers // Aug 2011

    Business Intelligence Excellence: A Company's Journey to Business Intelligence Maturity

    In this paper, the author describes a company's Business Intelligence journey. It documents a number of the Business Intelligence "Best practices". The value of these "Best practices" is validated through the company being awarded the Gartner Business Intelligence Award of Excellence. In terms of Business Intelligence maturity Compack can be...

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  • White Papers // Aug 2011

    Towards Managing IT Complexity: An IT Governance Framework to Measure Business-IT Responsibility Sharing and Structural IT Organization

    For large enterprises, IT governance is a major lever to influence the way how IT enables business. The authors hypothesize that a part of IT governance, namely business-IT responsibility sharing and structural IT organization, has a strong influence on IT architecture complexity of large enterprises. IT complexity is challenging CIOs...

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  • White Papers // Jan 2010

    An Empirical Investigation of the Critical Determinants for the Adoption of E-Market in Australian Small-and-Medium Sized Enterprises

    In this paper, the authors present an empirical investigation of the critical determinants for the adoption of e-market in Australian Small-and-Medium sized Enterprises (SMEs) within the Technology-Organization-Environment (TOE) framework. A conceptual model is proposed for better understanding the adoption of e-market in Australian SMEs. Structural equation modeling is used for...

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  • White Papers // Dec 2009

    A "Do-It-Yourself" (DIY) IS Strategic Planning Methodology for SMEs

    Modern businesses face increased levels of competitive pressure, a turbulent business environment, and there is ongoing debate as to whether IT can continue to create competitive advantage in the modern era. This paper is to examine the relationship between Information Systems Strategic Planning (ISSP) and Enterprise Architectural Practice (EAP), in...

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