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  • White Papers // Oct 2008

    ITIL Service Management Practices V3 Qualifications Scheme

    ITIL is Best Practice IT Service Management which is used by many hundreds of organizations around the world. A whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting certification and qualification scheme. The ethos behind the development of ITIL is the recognition...

    Provided By APM Group

  • White Papers // Oct 2008

    ITIL Service Management Practices V3 Qualifications Scheme

    ITIL is Best Practice IT Service Management which is used by many hundreds of organizations around the world. A whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting certification and qualification scheme. The ethos behind the development of ITIL is the recognition...

    Provided By APM Group