A leading South African digital broadcasting company was looking for reliable and feature-rich IP phones for the agents of its new and expanded aspect-based customer contact center. The phones needed to support high-definition voice quality and centralized monitoring and provisioning. They chose AudioCodes to overcome these challenges. They have implemented ...Download Now
The legacy call center has been a staple for enterprises that service customers over the telephone. Whether servicing a major airline or a small local business - providing prompt access to helpful agents is an important part of every business and a constant target for improving performance and efficiency. As ...Download Now
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