Audiocodes

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  • IP Phones for a Customer Service Contact Center

    Case Studies // Nov 2014 // provided by Audiocodes

    A leading South African digital broadcasting company was looking for reliable and feature-rich IP phones for the agents of its new and expanded aspect-based customer contact center. The phones needed to support high-definition voice quality and centralized monitoring and provisioning. They chose AudioCodes to overcome these challenges. They have implemented ...

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