BMC Software
Displaying 1-40 of 400 results
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Exploring Business and IT Friction: Myths and Realities
Is IT Friction Causing Decreasing Value for Your Organization? This white paper outlines key issues that cause friction between business users and IT, such as:
- Gaps in customer satisfaction and the perceived value of services
- Inadequate IT support, which decreases productivity and revenue
- Lack of communication and...
Sponsored By BMC Software
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On-demand Webcast: ITAM and ITSM are converging but they should never have been apart
For many organizations IT asset management (ITAM), including software asset management (SAM), has long been the poor relation to corporate IT service management (ITSM) activity. It has been on the enterprise IT to-do-list; but for many reasons it has never risen high enough to gain sufficient traction. However, interest in...
Provided By BMC Software
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On-demand Webcast: IT Support Analytics Means Better Decisions
Join BMC Software and Cathy O'Bryan, Director of Client Support at Indiana University, for a live, exciting, fast paced event to learn how Indiana University is leveraging IT service management data strategically to improve service delivery, grow their service offering, and strategically support the institutional initiatives.
View Now!Provided By BMC Software
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Build The 2013 Social Enterprise
Social media has emerged as a dominant force in personal and professional applications. It permeates every business department from marketing and IT support to the executive office. In this live event, expert speakers will analyze how various professional disciplines can leverage social media to drive customer engagement and collaboration.
...Provided By BMC Software
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Why I.T. Support Should Embrace Social Media
The incredible growth of social media hasn't slowed over the past few years. Today, more than 30% of the world's population is online, with social media occupying more of people's time and activity than any other online endeavor. The content people create on social media amounts to more than 250...
Provided By BMC Software
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Workload Automation: Helping Cloud Computing Take Flight
Businesses are moving workloads out of traditional data centers and into the cloud as they seek to become more agile and cost-effective. Cloud computing provides an alternative model for IT infrastructure and application sourcing and delivery. However, IT organizations that leverage cloud computing may also be overlooking another big opportunity....
Provided By BMC Software
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Demo BMC Cloud Management
Discover how BMC can meet your needs for a flexible, scalable, and configurable cloud. BMC Cloud Lifecycle Management 2.0 makes it easier than ever to deliver the right cloud for your business - including the flexibility of configurable multi-tier cloud services, the control of policy-based management, and the usability of...
Provided By BMC Software
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Planning a Move to the Cloud?
The complexity of cloud computing warrants a unique approach to planning. Deciding what to transition and where to begin is a common challenge. As you secure budget & buy-in, expert guidance can be quite helpful.
Provided By BMC Software
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BMC Cloud Lifecycle Management
BMC offers a complete solution for establishing and enabling a cloud environment, including a service catalog that defines service offerings, a self-service portal for procuring resources and management capabilities to control your cloud.
By bringing together the best practices of Business Service Management with the flexibility and efficiency of...Provided By BMC Software
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Viewpoint Focus on Cloud Computing
Cloud computing is the latest buzz in most IT organizations. Reduce cost, increase flexibility, and improve IT's responsiveness to the business - whats not to like? Leveraging a cloud environment can definitely maximize the value IT provides to your business and your customers.
Provided By BMC Software
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Looking Ahead: A Cloud Report from 2015
Here at BMC, we spend a lot of time thinking about the future of cloud computing - what it means for IT organizations, for businesses, and for the CIOs who have to make information technology work for businesses. So we asked our own CIO, Mark Settle, to write a "letter...
Provided By BMC Software
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One Size Does Not Fit All: The Case for the Custom Cloud
Cloud computing is broadly defined as an IT model that grants specific users both the permission and the ability to request a certain amount of computing resources through an automated interface. The resources are then expected to be delivered shortly thereafter through an automated provisioning process.
Provided By BMC Software
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5 steps from scheduler to enterprise workload automation
A patchwork of job schedulers can cause many inefficiencies, hindering IT's ability to serve the business. An enterprise approach solves these issues and adds new value. Five steps can take you from a costly mishmash to benefits like increased productivity, lower costs, and better service.
Provided By BMC Software
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Switching Schedulers - Not As Complicated As You Think
Changing or consolidating job schedulers may seem daunting. However, the benefits of switching to enterprise workload automation outweigh the risks. Read how BMC can help realize goals like reduced cost, top-down visibility, improved SLAs, and a single enterprise view across all platforms.
Provided By BMC Software
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Order from chaos with data center automation
These days, IT needs to deliver multiple services in an increasingly complex infrastructure. Data center automation helps, but can be limited by silos. The solution? A pragmatic data center automation environment that meets the needs of both IT and business users.
Provided By BMC Software
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BMC Cloud Lifecycle Management Managing Cloud Services From Request to Retirement
Cloud computing has the potential to dramatically transform IT, increasing IT responsiveness to business needs, while simultaneously driving down the cost of infrastructure, platforms, and applications. At the same time, the very nature of operating a cloud environment has the potential to increase IT scale and complexity. More virtual machines,...
Provided By BMC Software
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Workload Automation Challenges and Opportunities
Enterprise IT workload environments are becoming more complex, dynamic, and unpredictable. Traditional static batch processing workloads are being run side by side with dynamic business critical composite applications and process flows that can have highly variable resource consumption requirements and peak hours. Organizations are also aggressively implementing private and hybrid...
Provided By BMC Software
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BMC IT Service Desk on RemedyForce
The attendees of this webcast will learn how BMC IT Service Desk on RemedyForce delivers cloud-enabled service desk, self-service, change, and inventory management capabilities hosted on the number one SaaS platform from Salesforce.com.
Provided By BMC Software
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BMC MainView for DB2 - Version 9.2 "Refresher" Course
With the release of BMC Mainview for DB2 v9.2 in November 2008, many improvements were introduced, including: thread accounting history retrieval, conversion of FullScreen functions to Window views, hybrid views and more. Since then, several SPEs have also been released to further improve the usability and functionality of MainView for...
Provided By BMC Software
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Maximizing Business Value With BMC Control-M
The attendees of this webcast will learn how customers are taking advantage of BMC Control-M. The presenter of this webcast will explain how to deliver key business functionality that separates them from their competition.
Provided By BMC Software
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Extend Your Capacity Management to the Cloud
As virtualization and cloud computing become ever more prevalent, IT organizations must implement a capacity management process across these complex hybrid environments to effectively deliver cost-effective capacity and business service performance. the attendees of this webcast will Learn how one can deliver optimum IT capacity in the cloud with business-aware...
Provided By BMC Software
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What's Next in Achieving Proactive IT Operations?
the presenter of this webcast will shows how BMC ProactiveNet Performance Manager (BPPM) helps deliver value today in support of key business drivers (Improve availability, reduce IT costs, accountability to service targets, enable virtualization and cloud computing). By the end of the Webinar, one will: Understand how through a unified...
Provided By BMC Software
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Save YOUR Energy - Automating NERC CIP Compliance
Save the energy - automate NERC CIP compliance. The attendees of this webcast will learn more about how one can automate the provisioning, configuration, tracking, and reporting of digital and analog assets to automate key NERC CIP processes.
Provided By BMC Software
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The Right Cloud for You: Planning and Building Cloud Environments
One knows one will embrace the cloud, and may have already started planning or building one - but questions still linger. The presenter of this webcast will answers to the cloud challenges in this informative webinar. The presenter will cover topics such as: What are the key design considerations of...
Provided By BMC Software
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IT Service Management: Reality, Practicality and Evolution
In IT Service Management, progress is usually driven by changes in technology. However, expectations, business requirements and economics now play a greater role as organizations truly assess where they want to be and what they want to accomplish in the future. IT Service Management is morphing into a new age...
Provided By BMC Software
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Improve Application Availability: Tracking Transactions Across Subsystems
As applications become more complex the ability to determine the cause of a slow down in application performance is more elusive than ever. And it has become increasingly difficult to quickly find the root cause behind the slow down (CICS, DB2, IMS, MQ, etc). Learn the best practices around analyzing...
Provided By BMC Software
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AMIGO Upgrade Service for Control-M
This webcast will discuss the new Control-M upgrade service called "AMIGO" - Assisting MIGration Operations. The AMIGO service includes a planning checklist, upgrade steps, problems to avoid, and most importantly a chance to review the upgrade plan with the on-call team for the target date.
Provided By BMC Software
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BMC Service Desk on Force.com
The presenter of this webcast will explain BMC Service Desk on Force.com delivers cloud-enabled service desk, self-service, and inventory management capabilities hosted on the number one SaaS platform from Salesforce.com.
Provided By BMC Software
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BMC Remedy OnDemand Webinar
BMC Remedy OnDemand provides all of the benefits of the industry-leading software - while eliminating the cost of maintenance, administration and infrastructure through a SaaS delivery model.
Provided By BMC Software
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Simplify, Improve, and Save with Dynamic Workload Management, with John McKenny
It's no surprise that IT organizations need to simplify and control complex business processes while reducing costs. That's why it's important to identify underperforming management processes within the data center and systematically make these processes more effective by using a combination of best practices and intelligent automation. Join us in...
Provided By BMC Software
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HALDB Best Practices
The attendees of this webcast will learn about IMS High Availability Large DataBases (HALDBs) in this informative webcast. The presenter interviewed several users and compiled a comprehensive set of best practices for moving to and maintaining HALDBs.
Provided By BMC Software
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Regain Middleware Control to Find and Fix Application Problems Fast
Is any one getting tired of getting calls from the office on the days off? Spending so much time putting out middleware fires not only limits the time one get to spend on high priority projects - it can also limit the time one have to watch the favorite sports...
Provided By BMC Software
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Proactive and Automated IT Operations: 5 Key Success Factors
Address the primary data center challenges by automating key tasks and processes - and begin to quickly realize the benefits of Business Service Management (BSM). BMC Software's BSM solution provides a comprehensive approach to data center automation, which eliminates manual and isolated tasks across distributed environments and technologies. The speaker...
Provided By BMC Software
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BMC Control-M for Advanced File Transfer
File transfers are commonly used in IT to move information between different applications and to process transactions that are time and data sensitive. While many businesses make decisions based on information they receive through files, more often than not failures and delays that occur during file transfers are discovered late....
Provided By BMC Software
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Cheaper, Faster & Better: Monitoring z/OS in the Age of zEnterprise
Life would really be great for systems programmers if only the management of z/OS could be done quickly, easily, and cost effectively. Is that just wishful thinking or could that really happen? The answer to that question is yes. The attendees of this webcast will hear how common infrastructure, accurate...
Provided By BMC Software
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Service Cost Management: Extending the Power and Value of Service Request Management
Extend the value of automated request fulfillment by adding financial transparency into IT service costs and consumption with Service Cost Management. With Service Cost Management one can effectively communicate and collaborate with the customers regarding IT services and their costs, including how those services are being consumed and by whom,...
Provided By BMC Software
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Bitten by the 64-Bit Programming Bug?
This webcast discusses IMS V11 features relating to the use of 64-bit storage. Topics include log buffers backed by 64-bit real storage, Fast Path Buffer Manager, ACBLIB member caching, as well as adaptation to running in a 64-bit environment from a vendor perspective. The attendees of this webcast real world...
Provided By BMC Software
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Empower Your Middleware Team With Self-Service Administration of WebSphere MQ
IT and middleware managers, administrators, and application developers need an easy-to-use and secure tool to perform common tasks in WebSphere MQ environments. How do the WebSphere MQ administrators effectively manage multiple platforms securely and remotely? How do the developers test their application integration interfaces today without being a burden to...
Provided By BMC Software
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BMC MainView Explorer? How You May Reduce CPU Cycles
The attendees of this webcast will learn how one might be able to reduce CPU cycles with the use of BMC MainView Explorer. One will also learn how to monitor performance with the help of containers, and learn other enhancements one will find useful. BMC MainView Explorer is the GUI...
Provided By BMC Software
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2010 BMC Control-M Migrations/Upgrade Resources
The presenter of this webcast will discusses the new Control-M migration service called "AMIGO" - Assisting Migration Operations. The AMIGO service includes: A planning checklist, migration steps and problems to avoid. Most importantly, one will get a chance to review the migration plan with the on-call BMC Customer Support team!
Provided By BMC Software
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Exploring Business and IT Friction: Myths and Realities
Is IT Friction Causing Decreasing Value for Your Organization? This white paper outlines key issues that cause friction between business users and IT, such as:
- Gaps in customer satisfaction and the perceived value of services
- Inadequate IT support, which decreases productivity and revenue
- Lack of communication and...
Sponsored By BMC Software
-
Viewpoint Focus on Cloud Computing
Cloud computing is the latest buzz in most IT organizations. Reduce cost, increase flexibility, and improve IT's responsiveness to the business - whats not to like? Leveraging a cloud environment can definitely maximize the value IT provides to your business and your customers.
Provided By BMC Software
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Planning a Move to the Cloud?
The complexity of cloud computing warrants a unique approach to planning. Deciding what to transition and where to begin is a common challenge. As you secure budget & buy-in, expert guidance can be quite helpful.
Provided By BMC Software
-
BMC Cloud Lifecycle Management
BMC offers a complete solution for establishing and enabling a cloud environment, including a service catalog that defines service offerings, a self-service portal for procuring resources and management capabilities to control your cloud.
By bringing together the best practices of Business Service Management with the flexibility and efficiency of...Provided By BMC Software
-
Demo BMC Cloud Management
Discover how BMC can meet your needs for a flexible, scalable, and configurable cloud. BMC Cloud Lifecycle Management 2.0 makes it easier than ever to deliver the right cloud for your business - including the flexibility of configurable multi-tier cloud services, the control of policy-based management, and the usability of...
Provided By BMC Software
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Combining ITIL and Six Sigma to Improve Information Technology Service Management at General Electric
ITIL defines the "what" of service management and Six Sigma defines the "how" of quality improvement. Together, they make a great combination for improving the quality of IT service delivery and support. This paper presents a description of ITIL and Six Sigma, and discusses how they can be used together...
Provided By BMC Software
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BMC Remedy Knowledge Management
As the market share and growth leader in service desk software, BMC has acquired KMXperts as part of its strategy to expand what is already the most comprehensive service desk solution in the market. BMC Software now offers a full-featured knowledge management solution that can dramatically improve the efficiency and...
Provided By BMC Software
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BMC SmartDBA Recovery Management for Oracle/BMC SQL-BackTrack for Oracle Version 5.5.00 Multiplexing
Exploding data growth, 24 x 7 availability, shrinking backup windows. Sound familiar? These are all challenges faced by DBAs in backing up their business critical data. With SQL-BackTrack for Oracle v5.5, customers are reporting their backup times have been reduced as much as 600%. In this webcast you will learn...
Provided By BMC Software
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SQL Tuning With BMC SQL Performance for DB2
This webcast will explore SQL Tuning from both a proactive and reactive viewpoint. Much attention will be paid to BMC Apptune for DB2 and BMC SQL Explorer for DB2.
Provided By BMC Software
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Agentless Scheduling With BMC CONTROL-M: What You Need to Know!
This webcast discusses the amazing remote job execution capabilities in the 6.3 release of the BMC CONTROL-M solution.
Provided By BMC Software
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New Features in BMC CONTROL-M for z/OS Version 6.2
This webcast will share some of the new features that may be less obvious, but are highly useful. Also highlighted will be installations of changes needed to take advantage of these new features and infrastructure changes that make future upgrades much easier.
Provided By BMC Software
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Time Zone Support in BMC CONTROL-M
Many BMC CONTROL-M users have production environments spread around the world, and need to schedule jobs based on the time in a time zone other than that on their local system. The Time Zone feature of BMC CONTROL-M enables a person to ensure that a job runs during the time...
Provided By BMC Software
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Using Rules Based Automation With BMC MAINVIEW AutoOPERATOR
The presenter of this webcast will discuss the latest enhancements to BMC MAINVIEW AutoOPERATOR - the platform of choice for improving mainframe service levels and developing automated solutions for resolving problems within the data center.
Provided By BMC Software
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Can You Believe in ROI?
Demonstrating ROI is particularly important because most IT organizations are focusing their attention on becoming a source of business value, equal to other revenue-generating departments in the company. This approach requires a heightened focus on the value of every dollar IT spends, and the ability to describe value in terms...
Provided By BMC Software
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Applying Mainframe Experience to the Distributed Environment
Mainframes and distributed systems, previously looked at as separate entities, are now rapidly coming together into a single, distributed IT environment. As a result, people from two previously separate and very different cultures - mainframe and distributed - are coming together to architect, develop, and manage the resulting unified infrastructure....
Provided By BMC Software
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DANONE Reduces Rollout Time for BMC Service Desk Express by 66 Percent With BMC Alignability for Service Desk Express
Groupe DANONE is a Fortune 500 company and one of the most successful healthy food companies in the world. The company wanted to harmonize diverse IT processes and roll them out across the entire Northern Eastern and Central Europe. DANONE deployed BMC systems for its solution and implemented BMC Service...
Provided By BMC Software
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Vodafone Turns to the BMC Remedy IT Service Management Suite to Streamline Its Service Support Infrastructure
Vodafone was awarded the third Australian mobile telecommunications carrier license in December 1992. Vodafone wanted a solution suite to manage companywide incident management and change management workflow, as well as associated service levels and assets. Vodafone turned to the BMC Remedy IT Service Management Suite to help it identify and...
Provided By BMC Software
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BMC Remedy IT Service Management Suite Rings in Service Improvements
Telkomsel is the leading operator of cellular telecommunications services in Indonesia. Telkomsel wanted an IT service management solution based on IT Infrastructure Library (ITIL) best practices to provide a platform for improved customer service. The company deployed BMC software for its solution and implemented BMC Remedy IT Service Management Suite...
Provided By BMC Software
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CGI Group Inc. Turns to BMC Application Problem Resolution to Improve Customer Satisfaction for Top Telecommunications Client
CGI Group Inc. is one of the largest IT and business process service firms in North America. The company wanted to improve process for resolving application problems for CGI's top client. CGI Group deployed BMC software for its solution and implemented BMC Application Problem Resolution system to quickly reveal root...
Provided By BMC Software
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Fujitsu Transaction Solutions Minimizes Downtime and Drives Out Costs With BMC Application Problem Resolution
Fujitsu Transaction Solutions Inc. is a lifecycle solutions provider of hardware, software, and services for consumer transaction environments in North America. The company needed to lower support costs and improve the reliability of GlobalSTORE, the company's Windows-based retail application, by minimizing the difficulties associated with supporting myriad, site-by-site customized variants....
Provided By BMC Software
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Helping to Keep the UK's Defence Technology Assets at a State of Readiness
Defence Equipment and Support (DE&S) equips and supports the UK's armed forces. The company needed to devote more and more resources to manage the system. The challenge was to replace it with a solution that was more user-friendly, adaptive, and cost-effective. After extensive competitive analysis, DE&S deployed BMC software for...
Provided By BMC Software
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Largest U.S. Integrated Direct Marketer of Consumer Electronics Maintains Hundreds of Customized Enterprise Applications With BMC Application Problem Resolution
Crutchfield Corporation is the nation's first integrated marketer of consumer electronics products. The company needed to streamline integration, migration, upgrades, and general problem resolution for an exceptionally complex, proprietary, 250-application enterprise system. Crutchfield deployed BMC systems for its solution and implemented BMC AppSight Application Problem Resolution System to swiftly pinpoint...
Provided By BMC Software
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The Regence Group Provides Information to 6,000 Users With BMC Remedy Knowledge Management
The Regence Group is the Pacific Northwest's largest affiliation of health care plans. The Group needed an easy-to-implement knowledge management solution that had faster and easier searches, and was easy to use for all types of users. The Regence Group deployed BMC systems for its solution and implemented BMC Remedy...
Provided By BMC Software
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Non-Disruptive Backups and Migrations Enhances European Patent Protection and Management
The European Patent Office grants European patents. The EPO carries out searches and substantive examinations on a steadily rising number of European patent applications and international applications filed under the Patent Cooperation Treaty. The European Patent Office (EPO) needed to support up to 60 million patents documents and 800,000 patents...
Provided By BMC Software
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IT Service Management for the Midsized Business
The issues faced today by many midsized businesses are not that different than those faced by large enterprises. The pressure to keep IT systems running at peak performance, manage risk, and reduce costs while at the same time maintaining a competitive advantage are the daily challenges midsized businesses face. The...
Provided By BMC Software
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Capacity Management Technical Discussion - Predicting the Relative Performance of CPU's
Successful server consolidation or virtualization initiatives require not only an understanding of workload CPU utilization over time, but the ability to accurately compare the relative performance of host system CPU configurations. This webcast provides an overview of the various techniques for comparing relative CPU performance - discusses the pros and...
Provided By BMC Software
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Atrium Core Implementation Best Practices
The presenter will provide best practices for the CMDB Usage focusing on common CMDB use cases and deployment sessions, CMDB Implementation lessons learned and Features/Demo of Atrium CMDB 7.5.
Provided By BMC Software
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Learn About BMC's AlarmPoint Alert Management Platform and Watch the Product in Action
Now, more than ever, organizations are feeling the pressure to do more with less while still accelerating core ITIL processes, reducing IT operations costs, and improving operational effectiveness. Alert Management can help companies combat the pressures of business initiatives by accurately and efficiently targeting and delivering critical service delivery and...
Provided By BMC Software
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This Isn't Your Father's IMS Environment
Ever get the feeling that management does not understand just how difficult problem determination can be in an IMS TM environment? New technology complicates things and makes isolating the root cause even more challenging. This webcast will discuss several real world problem case scenarios and explain how BMC Software IMS...
Provided By BMC Software
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Drive Immediate and Ongoing Cost Savings Through Vendor Management
The presenters of this webcast discuss how to reduce costs with a vendor management program. The presenters will explain how to achieve significant vendor savings by centralizing vendor relationship information and managing vendor performance.
Provided By BMC Software
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How Flight Recorder Technology Can Enhance Your Help Desk
BMC is the first to apply the concept of a black box flight recorder to the IT help desk. One can deploy BMC Desktop Capture to end-user desktops to fully record incident data - including user actions, screen events, system and application information as well as configuration and performance information...
Provided By BMC Software
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Converting a DLI program to BMP
This presenter of this webcast will run through the differences of DLI and BMP processing. Then the presenter will cover the various steps that must be completed in order to make the application program ready for a BMP region. Finally, the presenter will cover some techniques available via BMC APPLICATION...
Provided By BMC Software
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Maximizing BMC Utility Performance With DB2 9
DB2 9 introduces new features that utilities must support, including compressed indexes, index on expression, and universal table spaces. To meet stringent maintenance requirements, one needs utilities that reduce utility elapsed time and CPU consumption.
Provided By BMC Software
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How to Get Started...BMC MAINVIEW for IMS Offline Reporting
This webcast will discuss how to get started creating standard reports using BMC MAINVIEW for IMS Offline. From what PARMs need updating, to where to find skeleton JCL this webcast will guide through the steps and provide tips to help to get a jump start creating many useful reports.
Provided By BMC Software
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What's New for MAINVIEW Total Object Manager (TOM) V 2.1
The attendee of this webcast will learn about improvements and a new interface introduced in TOM 2.1. BMC MAINVIEW Total Object Manager, also referred to as TOM, provides a basic infrastructure that manages objects such as Started Tasks and jobs in a z/OS sysplex environment.
Provided By BMC Software
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Controlling Explosive New Workload Growth:Trends and Best Practices From the BMC 2008 Mainframe Survey Results
Mainframes are no longer the stodgy old legacy platform. The superior economics related to running complex, mission critical, mixed computing tasks on mainframes are driving the introduction of a wide variety of new workloads on a variety of virtualized and native z/OS environments. The presenters of this webcast discuss trends...
Provided By BMC Software
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Service Catalog Value Realization
A Service Catalog is often considered the starting point for any successful ITIL Service Management initiative. But, if one is already delivering services to the customers without one, so, how does a service catalog help and how to get started? This webcast is regarding the critical value of a formal...
Provided By BMC Software
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An Analyst's View of BMC DB2 for z/OS Administration Tools
The presenter of this webcast discusses his findings on how BMC Database Administration for DB2 provides real business value to those who make it a key part of their mainframe systems management strategy. The attendee will hear how the BMC products improve availability, performance, and productivity whilst reducing risk and...
Provided By BMC Software
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Improving Database Performance in DB2 9
DB2 9 for z/OS delivers many exciting features. BMC Database Performance for DB2 enables the complete automation of maintenance to support optimal database performance. The attendee of this webcast will learn about the latest release of BMC Database Performance for DB2 solution, DB2 9 support, and some future development plans.
Provided By BMC Software
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Automate Routine Actions and Enforce Process in Virtual Environments
What would it mean to the team's efficiency is time consuming, routine actions could be automated and executed by anyone on the team? What would it mean to the team's effectiveness if they could focus on taking action to support the business while automation documents all actions and ensures process...
Provided By BMC Software