BMC Software

Displaying 241-280 of 284 results

  • Webcasts // Mar 2009

    Auditing Consideration for a BMC CONTROL-M Environment

    Information Technology is being scrutinized and governed by laws such as Sarbanes-Oxley Act. The attendee will find out where and what Information BMC CONTROL-M has to help the organization be compliant.

    Provided By BMC Software

  • Webcasts // Mar 2009

    Reduce the Effort Related to Configuration Change by Up to 90 Percent

    BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error and allow IT to get things done more quickly. It also makes compliance standards and policies actionable. As a result, user will cut operations expense and increase the availability of the...

    Provided By BMC Software

  • Webcasts // Mar 2009

    How BMC Desktop Capture Can Accelerate Root Cause Analysis for Your Help Desk

    BMC is the first to apply the concept of a black box flight recorder to the IT help desk. One can deploy BMC Desktop Capture to end-user desktops to fully record incident data - including user actions, screen events, system and application information as well as configuration and performance information...

    Provided By BMC Software

  • Webcasts // Mar 2009

    What a DB2 DBA Should Know About XML

    DB2 9 supports native XML, which means that one can deal with an XML data type as opposed to just storing XML in mechanisms such as large objects. The attendee of this webcast will learn the steps needed to connect to DB2 9, create objects, and manipulate.

    Provided By BMC Software

  • Case Studies // Mar 2009

    CSC Australia Selects BMC Remedy IT Service Management v7

    This IT infrastructure and services provider needed IT management tools that would allow it to seamlessly integrate with multiple providers and multiple systems. One of the biggest challenges was that it could not offer its customers proactive problem management. To solve this challenge, CSC Australia selected BMC Remedy IT Service...

    Provided By BMC Software

  • Case Studies // Mar 2009

    CARFAX Implements Business Service Management from BMC

    CARFAX is addressing the need for 24x7 information delivery by adopting IT Infrastructure Library? (ITIL?) best practices and implementing Business Service Management (BSM) solutions from BMC Software. This success story details how the CARFAX IT staff has created a sophisticated service management environment that automates batch scheduling, assesses the impact...

    Provided By BMC Software

  • Case Studies // Mar 2009

    BMC Software Case Study: CSC Australia

    One of the major challenges facing IT infrastructure and services providers is multisourcing. There is a growing tendency for customers to use a selection of specialist providers, rather than sourcing everything from a single supplier. This more 'Blended' approach to IT services procurement places renewed emphasis on vendors' capacity for...

    Provided By BMC Software

  • Case Studies // Mar 2009

    BMC Software Case Study: PHH Mortgage Services

    The financial crisis that struck in October 2008 hurt every firm in the financial services industry, even firms such as PHH Mortgage Services, which didn't participate in subprime lending activities. The company's sophisticated call center systems and state-of-the-art origination, underwriting, and processing engines ensure that customers receive fast, efficient, seamless...

    Provided By BMC Software

  • Case Studies // Mar 2009

    BMC Software Case Study: CARFAX

    The CARFAX business model is built on delivering information electronically - and instantaneously. When critical IT systems are down, revenue stops. What's more, the auto dealers and financial institutions that rely on CARFAX Vehicle History Reports feel the effect on their businesses. CARFAX is addressing the need for 24/7 information...

    Provided By BMC Software

  • Case Studies // Mar 2009

    BMC Software Case Study: Anonymous - Manufacturing Organization

    This manufacturing organization focuses its attention on delivering the business services that enable the company to manufacture and deliver superior products, maintain price competitiveness, and respond immediately to dealers and customers when they have questions or place orders. It's not an easy task. With BMC CONTROL-M and BMC CONTROL-M/Enterprise Manager,...

    Provided By BMC Software

  • Webcasts // Feb 2009

    How Flight Recorder Technology Can Enhance Your Help Desk

    BMC is the first to apply the concept of a black box flight recorder to the IT help desk. One can deploy BMC Desktop Capture to end-user desktops to fully record incident data - including user actions, screen events, system and application information as well as configuration and performance information...

    Provided By BMC Software

  • Webcasts // Feb 2009

    Converting a DLI program to BMP

    This presenter of this webcast will run through the differences of DLI and BMP processing. Then the presenter will cover the various steps that must be completed in order to make the application program ready for a BMP region. Finally, the presenter will cover some techniques available via BMC APPLICATION...

    Provided By BMC Software

  • White Papers // Feb 2009

    Why You Should Take a Holistic Approach to ITIL and Service Support

    Many IT organizations are turning to the IT Infrastructure Library (ITIL) for guidance in getting the most value from IT service management processes. Process integration is one of the central themes of ITIL. This approach facilitates seamless workflow within and across functional groups in an end-to-end, closed-loop manner. As a...

    Provided By BMC Software

  • White Papers // Jan 2009

    IMS Common Services Layer - An Introduction

    The Common Services Layer (CSL) simplifies systems management tasks. It provides a single system image and single point of control for shared resources across all IMS systems. The CSL enables one to issue Type 1 and Type 2 commands to multiple IMS systems at once. The IMS Console, which is...

    Provided By BMC Software

  • Webcasts // Jan 2009

    How to Get Started...BMC MAINVIEW for IMS Offline Reporting

    This webcast will discuss how to get started creating standard reports using BMC MAINVIEW for IMS Offline. From what PARMs need updating, to where to find skeleton JCL this webcast will guide through the steps and provide tips to help to get a jump start creating many useful reports.

    Provided By BMC Software

  • Webcasts // Jan 2009

    Controlling Explosive New Workload Growth:Trends and Best Practices From the BMC 2008 Mainframe Survey Results

    Mainframes are no longer the stodgy old legacy platform. The superior economics related to running complex, mission critical, mixed computing tasks on mainframes are driving the introduction of a wide variety of new workloads on a variety of virtualized and native z/OS environments. The presenters of this webcast discuss trends...

    Provided By BMC Software

  • White Papers // Jan 2009

    Better Visibility Into Change Management With Kinetic Calendar

    In large organizations, change management can affect thousands of individuals in various ways. Users in different functional groups and geographic regions may need different levels of notification about scheduled change events and unplanned outages to minimize their impact on business operations. Large enterprises may have to manage hundreds of changes...

    Provided By BMC Software

  • Webcasts // Jan 2009

    Simplifying Database Administration in DB2 9

    DB2 9 delivers many features, including new object types like universal table space and index on expression. The DB2 administration products need to support these new features; more importantly they need to help to implement them efficiently.

    Provided By BMC Software

  • Case Studies // Jan 2009

    Dai Nippon Printing Generates 93.5% ROI With the BMC Change Management Solution and ITIL

    Dai Nippon Printing Co., Ltd. (DNP) is a leader in printing services in Japan. DNP had identified 15 key issues that were deemed critical to the success of the program, and focused on the four primary goals: Reach Kaizen of IT service management quality, increase operational capacity to handle more...

    Provided By BMC Software

  • Case Studies // Jan 2009

    BT Financial Group Adopts Business Service Management from BMC

    BT Financial Group's first experience with BMC solutions was with BMC Performance Manager. From there BT adopted a blend of event and service impact management systems in BMC Event Manager and BMC Atrium Orchestrator. Ultimately, BT Financial Group had taken significant steps toward implementing BMC Software's Business Service Management (BSM)...

    Provided By BMC Software

  • White Papers // Jan 2009

    Sun Chemical Manages Complex Batch

    Environment with Smaller Staff Read this success story to see how the world's largest producer of printing inks and pigments, Sun Chemical Corporation, uses the advanced enterprise scheduling capabilities of BMC Control-M to keep complex business-critical batch processes running effortlessly. Sun IT lead: "Without it, we would need at least...

    Provided By BMC Software

  • White Papers // Jan 2009

    EMA Radar Report: Which Workload Automation Vendors are Best?

    Read how Enterprise Management Associates evaluates the workload automation offerings of BMC, CA, IBM, ASG, and several others. Hint: the report concludes, "BMC has the strongest product overall, scoring above average on functionality and higher than any other vendor on architecture and integration."

    Provided By BMC Software

  • White Papers // Jan 2009

    Reduce IT Cost by Simplifying and Improving Data Center Operations Management

    IT workload automation results in average annual savings in staff costs alone of $750,000. Learn more about automating complex IT processes - read the white paper.

    Provided By BMC Software

  • Case Studies // Jan 2009

    BMC Software Case Study: BT Financial Group

    Business IT is a relative newcomer to process automation. Whereas automotive and heavy equipment manufacturers have used software to smart-wire products and eliminate wearyingly repeatable tasks from engineering processes, IT management, until recently, had not adopted a similar approach to automating IT activities. Industry awareness of the significant resource and...

    Provided By BMC Software

  • Webcasts // Dec 2008

    An Analyst's View of BMC DB2 for z/OS Administration Tools

    The presenter of this webcast discusses his findings on how BMC Database Administration for DB2 provides real business value to those who make it a key part of their mainframe systems management strategy. The attendee will hear how the BMC products improve availability, performance, and productivity whilst reducing risk and...

    Provided By BMC Software

  • White Papers // Nov 2008

    Understanding ITIL Service Portfolio Management and the Service Catalog: An Approach for Implementing Effective Service Lifecycle Management

    Imagine trying to run a manufacturing business without a comprehensive, detailed view of the products provided by company. It would be difficult to know all the products currently planned, in development, or available to customers. One wouldn't know the recurring or nonrecurring product costs, the prices, or the sources of...

    Provided By BMC Software

  • Webcasts // Oct 2008

    What's New for BMC MAINVIEW for z/OS, BMC CMF Monitor, and BMC MAINVIEW Sysprog Services

    This webcast will acquaint the latest releases and will include such topics as extended zIIP/zAAP support, CMFMON History, added actions, reductions in resource consumption, and plans for sunsetting some obsolete functions.

    Provided By BMC Software

  • Webcasts // Sep 2008

    Accelerate Implementation of BMC Remedy ITSM and ITIL Best Practices

    The presenter of this webcast will detail why BMC's Service Management Process Model is critical to a successful rollout of ITIL processes such as incident and change management, and how simplified services engagements to implement best practices can reduce implementation time and risk.

    Provided By BMC Software

  • Webcasts // Sep 2008

    ITIL's CMS in Context and What It Means for You

    The concept of the Configuration Management System (CMS) in ITIL v3 is potentially a game changing catalyst in planning and shaping CMDB deployments. In parallel, and at least eighteen months prior to the introduction of the CMS by ITIL, Enterprise Management Associates had defined a federated model for CMDB Systems...

    Provided By BMC Software

  • Webcasts // Sep 2008

    BMC CONTROL-M Version 6.4 for Distributed Systems - What's All the Buzz About!

    This webcast will introduce many of the new and exciting features found in the upcoming CONTROL-M release. The attendee will find out how this version can help to run the business.

    Provided By BMC Software

  • Webcasts // Sep 2008

    What's NEW in BMC ProactiveNet Analytics V7.6

    The attendee of this webcast will learn about new and improved BMC and Third Party integrations in the new BMC ProactiveNet Analytics V7.6 release. This includes new and improved integrations for PATROL, the BMC Performance Manager Portal, BMC Event Manager, as well as HP OpenView Operations and Microsoft Operations Manager....

    Provided By BMC Software

  • Webcasts // Aug 2008

    Understanding Backup and Recovery in DB2 9

    DB2 9 introduces several new object types that have to be managed for backup and recovery. The PureXML feature creates a new level of complexity for managing the recovery process. Another new storage technology in DB2 9 is the universal table space, a mix of segmented space management with partitioning...

    Provided By BMC Software

  • Webcasts // Jun 2008

    Improving Tape Management With BMC CONTROL-T

    This webcast will highlight the improvements in efficiency and costs to be obtained by using the modern facilities of BMC CONTROL-M Tape. It will show BMC CONTROL-M Tape's features, ease of use, ease of migration and tight integration with BMC CONTROL-M.

    Provided By BMC Software

  • Webcasts // Jun 2008

    BMC Remedy Asset Management

    The complexity and changes in today's distributed IT environments make it difficult to manage the costs, compliance, and operational requirements of IT assets. BMC Remedy Asset Management helps to lower IT costs, manage compliance, and improve the return on capital with an operational approach to lifecycle, inventory, contract, and cost...

    Provided By BMC Software

  • Webcasts // Jun 2008

    BMC MAINVIEW for DB2 Thread History/Tracing

    This webcast will provide BMC MAINVIEW for DB2 users with "Best Practices" in regard to setting up thread history data collection, retrieving thread history details online, and managing DB2 application and exception traces that get started by BMC MAINVIEW for DB2.

    Provided By BMC Software

  • Webcasts // Jun 2008

    Discovering BMC CONTROL-D's Extended Solutions

    The attendee of this webcast will see how to set up CONTROL-D Agents to capture reports from Distributed platforms and write them directly into the CONTROL-D Repository making them immediately available for On-line Viewing, Distribution and Long Term Archive.

    Provided By BMC Software

  • Webcasts // Feb 2008

    Using BMC CONTROL-M and IOA API's to Help Simplify Automation, Analysis & Reporting

    This webcast will cover the functionality and usage of the CONTROL-M and IOA Application Programming Interfaces.

    Provided By BMC Software

  • Webcasts // Jan 2008

    What's New for MAINVIEW Total Object Manager (TOM) V 2.1

    The attendee of this webcast will learn about improvements and a new interface introduced in TOM 2.1. BMC MAINVIEW Total Object Manager, also referred to as TOM, provides a basic infrastructure that manages objects such as Started Tasks and jobs in a z/OS sysplex environment.

    Provided By BMC Software

  • Webcasts // Jun 2007

    SQL Tuning With BMC SQL Performance for DB2

    This webcast will explore SQL Tuning from both a proactive and reactive viewpoint. Much attention will be paid to BMC Apptune for DB2 and BMC SQL Explorer for DB2.

    Provided By BMC Software

  • Webcasts // Jun 2007

    Agentless Scheduling With BMC CONTROL-M: What You Need to Know!

    This webcast discusses the amazing remote job execution capabilities in the 6.3 release of the BMC CONTROL-M solution.

    Provided By BMC Software

  • Webcasts // Jun 2008

    BMC MAINVIEW for DB2 Thread History/Tracing

    This webcast will provide BMC MAINVIEW for DB2 users with "Best Practices" in regard to setting up thread history data collection, retrieving thread history details online, and managing DB2 application and exception traces that get started by BMC MAINVIEW for DB2.

    Provided By BMC Software

  • Webcasts // Jun 2008

    Discovering BMC CONTROL-D's Extended Solutions

    The attendee of this webcast will see how to set up CONTROL-D Agents to capture reports from Distributed platforms and write them directly into the CONTROL-D Repository making them immediately available for On-line Viewing, Distribution and Long Term Archive.

    Provided By BMC Software

  • Webcasts // Feb 2008

    Using BMC CONTROL-M and IOA API's to Help Simplify Automation, Analysis & Reporting

    This webcast will cover the functionality and usage of the CONTROL-M and IOA Application Programming Interfaces.

    Provided By BMC Software

  • Webcasts // Jul 2009

    What's New in BMC BladeLogic Operations Manager

    The attendee of this webcast will learn more about the latest releases across the BMC BladeLogic product family and how one can benefit from these improvements to maximize the full value of the installation. The new reporting module will be discussed as well as complementary solutions for network and desktop...

    Provided By BMC Software

  • Webcasts // Jun 2009

    Managing Iron With BMC Software and Sentry Software

    Systems, applications and virtual systems all rely on healthy hardware components. The attendee of this webcast will learn more about how BMC and Sentry can detect and isolate hardware failures in the servers and in the Storage Area Network (SAN). The presenter will discover also which servers, switches or disk...

    Provided By BMC Software

  • White Papers // Jul 2010

    Next Generation Service Delivery: Fast Forward to Enterprise Cloud Computing

    Many IT organizations are struggling to cope with the ever-growing complexity of the IT infrastructure in today's data centers. To compound this challenge, they must also balance the need to respond to pressure for delivering IT services faster and more cost effectively than ever before. As a result of these...

    Provided By BMC Software

  • White Papers // Dec 2009

    Service Desk Consolidation Insight

    If your enterprise has multiple service desks in different geographies using disparate, disjointed tools and supporting diverse but possibly overlapping constituencies, you may be wasting hundreds of thousands of dollars every year. Service desk consolidation is a proven strategy for eliminating that waste. This highly successful strategy is yielding dramatic...

    Provided By BMC Software

  • White Papers // Dec 2009

    Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency

    Modernizing IT: Strategies for Improving Service and Reducing Costs. To meet business demands for higher levels of performance and availability - all while adding services and reducing costs - IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize...

    Provided By BMC Software

  • White Papers // Dec 2009

    Proactive Operations: The Dynamic Data Center

    To deliver the right services at the right time, IT must deliver them at agreed-upon service levels and in a cost-effective manner, all while maintaining compliance with internal policies and external regulations. To meet the challenge, IT organizations must take a new approach to managing the complex and highly dynamic...

    Provided By BMC Software

  • White Papers // Jan 2009

    Sun Chemical Manages Complex Batch

    Environment with Smaller Staff Read this success story to see how the world's largest producer of printing inks and pigments, Sun Chemical Corporation, uses the advanced enterprise scheduling capabilities of BMC Control-M to keep complex business-critical batch processes running effortlessly. Sun IT lead: "Without it, we would need at least...

    Provided By BMC Software

  • White Papers // Jan 2009

    EMA Radar Report: Which Workload Automation Vendors are Best?

    Read how Enterprise Management Associates evaluates the workload automation offerings of BMC, CA, IBM, ASG, and several others. Hint: the report concludes, "BMC has the strongest product overall, scoring above average on functionality and higher than any other vendor on architecture and integration."

    Provided By BMC Software

  • White Papers // Jan 2009

    Reduce IT Cost by Simplifying and Improving Data Center Operations Management

    IT workload automation results in average annual savings in staff costs alone of $750,000. Learn more about automating complex IT processes - read the white paper.

    Provided By BMC Software

  • Case Studies // Jan 2009

    Dai Nippon Printing Generates 93.5% ROI With the BMC Change Management Solution and ITIL

    Dai Nippon Printing Co., Ltd. (DNP) is a leader in printing services in Japan. DNP had identified 15 key issues that were deemed critical to the success of the program, and focused on the four primary goals: Reach Kaizen of IT service management quality, increase operational capacity to handle more...

    Provided By BMC Software

  • Case Studies // May 2010

    Reaching for the Clouds: Achieving the Business Benefits of Cloud Computing

    Cloud computing is driving a great deal of IT investment. Concur Technologies embraced BSM for Cloud Computing as they were facing many problems. Theirs first problem was users must have a mechanism for selecting their preferences from a set of options and for initiating a workflow to generate this resource...

    Provided By BMC Software

  • Case Studies // Mar 2009

    BMC Software Case Study: CSC Australia

    One of the major challenges facing IT infrastructure and services providers is multisourcing. There is a growing tendency for customers to use a selection of specialist providers, rather than sourcing everything from a single supplier. This more 'Blended' approach to IT services procurement places renewed emphasis on vendors' capacity for...

    Provided By BMC Software

  • Case Studies // Jan 2010

    BMC Software Case Study: Bank CIMB Niaga

    Promises of synergy are fulfilled when the entities coming together are subsequently re-organized so that people and systems work together. The 2008 merger of Indonesian banks Lippo Bank and CIMB Niaga immediately created one of Indonesia's largest banks and contributed to CIMB becoming one of the largest South East Asian...

    Provided By BMC Software

  • Case Studies // Oct 2009

    BMC Software Case Study: Concur

    Concur is committed to helping clients drive down the costs out of business through innovation. That means constantly improving its solutions to meet changing customer needs and expectations for functionality, flexibility, and availability. Clients use their systems to book trips and handle their expense reporting. And while clients will tolerate...

    Provided By BMC Software

  • Case Studies // Jan 2010

    BMC Software Case Study: BITMARCK TECHNIK GMBH

    BITMARCK TECHNIK GMBH is a leading IT services provider specialized in outsourcing and portal solutions within the health insurance sector. If the IMS databases that support these application were disorganized or damaged, performance and availability would suffer - and that means customer service would be impacted. If the DAKIDIS application...

    Provided By BMC Software

  • Case Studies // Apr 2009

    BMC Software Case Study: SIA-SSB

    The SIA-SSB DB2 database administration team was using other utilities to help re-organize database objects based on custom thresholds. The root cause of SIA-SSB's concerns surrounded the reorganization of the DB2 authorization tables, which was undertaken using another utility. This caused timeouts to the business application, while other change management...

    Provided By BMC Software

  • Case Studies // Jan 2010

    BMC Software Case Study: J.B. Hunt Transport Services, Inc.

    Senior management at J.B. Hunt is committed to "A relentless pursuit of continuous improvement" in all aspects of the company's business. For IT, that means setting and achieving rigorous goals for availability and other key performance indicators. The IT staff had been using the same legacy batch scheduling and DB2...

    Provided By BMC Software

  • Case Studies // Mar 2009

    BMC Software Case Study: PHH Mortgage Services

    The financial crisis that struck in October 2008 hurt every firm in the financial services industry, even firms such as PHH Mortgage Services, which didn't participate in subprime lending activities. The company's sophisticated call center systems and state-of-the-art origination, underwriting, and processing engines ensure that customers receive fast, efficient, seamless...

    Provided By BMC Software

  • Case Studies // Jan 2009

    BMC Software Case Study: BT Financial Group

    Business IT is a relative newcomer to process automation. Whereas automotive and heavy equipment manufacturers have used software to smart-wire products and eliminate wearyingly repeatable tasks from engineering processes, IT management, until recently, had not adopted a similar approach to automating IT activities. Industry awareness of the significant resource and...

    Provided By BMC Software

  • Case Studies // Jun 2009

    EDF Energy Puts Its Job Scheduling Under the BMC Software Umbrella

    How does one effectively manage up to 8,000 daily job schedules quickly and cost effectively? That was the challenge facing one of the UK's leading energy companies, EDF Energy. By introducing the BMC CONTROL-M production scheduling solution across its distributed infrastructure, one of the UK's largest energy companies is benefiting...

    Provided By BMC Software

  • Case Studies // Apr 2009

    BMC Software Case Study: Chicago Board Options Exchange

    CBOE's sophisticated IT infrastructure supports huge volumes. It has handled peak message rates exceeding 255,000 messages per second, with daily message totals approaching two billion. High availability and performance are critical, so careful management of the IT environment is a must. That's where BMC Software comes in. CBOE has used...

    Provided By BMC Software

  • Case Studies // Mar 2009

    BMC Software Case Study: CARFAX

    The CARFAX business model is built on delivering information electronically - and instantaneously. When critical IT systems are down, revenue stops. What's more, the auto dealers and financial institutions that rely on CARFAX Vehicle History Reports feel the effect on their businesses. CARFAX is addressing the need for 24/7 information...

    Provided By BMC Software

  • Case Studies // Jan 2010

    BMC Software Case Study: KBC

    Belgium's leading financial services organizations - KBC - has achieved with the support of Business Service Management (BSM). Under pressure to maximize the value of the mainframe, the company required a comprehensive approach and unified platform for running its mainframe IT infrastructure. KBC was already a satisfied BMC Software customer,...

    Provided By BMC Software

  • Case Studies // Mar 2009

    BMC Software Case Study: Anonymous - Manufacturing Organization

    This manufacturing organization focuses its attention on delivering the business services that enable the company to manufacture and deliver superior products, maintain price competitiveness, and respond immediately to dealers and customers when they have questions or place orders. It's not an easy task. With BMC CONTROL-M and BMC CONTROL-M/Enterprise Manager,...

    Provided By BMC Software

  • Case Studies // Apr 2009

    BMC Software's Business Service Management Platform Drives New Multi-Million-Dollar Revenue Stream for Axon Computer Systems

    Axon wanted to transform the IT services game by evolving traditional infrastructure delivery and management offerings to an on-demand Software as a Service (SaaS) platform. In order to plug the customer into Axon's best practice service management system and services, the company needed a sophisticated and proven IT service management...

    Provided By BMC Software

  • Case Studies // May 2009

    BMC Software Case Study: Edmunds.com

    Fast responses like that make Edmunds.com the premier Web source for automotive information. The more quickly and efficiently its systems operations group can develop, test, deploy and maintain new application environments, the better Edmunds.com can meet the needs of both consumers and business partners. That is where BMC BladeLogic Operations...

    Provided By BMC Software

  • Case Studies // Dec 2009

    BMC Software Case Study: Telstra Australia

    A transformational strategy has sharpened Telstra's customer focus. Getting there required a major overhaul, much of it involving IT systems and their top-to-bottom synchronization. Consolidation has been the overriding theme, cementing strategic large-scale outsourcing contracts and rationalizing hundreds of applications. On top, things are now simpler. Telstra took a similar...

    Provided By BMC Software

  • Case Studies // Dec 2009

    BMC Software Case Study: Dada S.p.A

    Dada refers to itself as 'The Music Movement' - an online community where individuals can network socially and share their musical tastes. However, few markets are growing and changing as quickly as social networking and online content. For a company like Dada, to stay near the top of the competitive...

    Provided By BMC Software

  • Case Studies // Jul 2009

    BMC Software Case Study: Jackson Health Systems

    JHS wanted to enhance efficiency through automation, implement best practices centered around IT Service Management and ITIL, "Go green" by reducing the paper required to process service requests and standardize and improve its service support to its end user's and business units while leveraging their existing IT investments through integration....

    Provided By BMC Software

  • Case Studies // Nov 2009

    BMC Software Case Study: UGI Utilities, Inc.

    UGI Utilities has built a solid reputation for superior service and outstanding customer satisfaction. The company's track record for service awards is unmatched by any other gas utility in the U.S. When customer service reps are talking to customers on the phone, they need to answer questions, solve problems, and...

    Provided By BMC Software

  • Case Studies // Apr 2009

    BMC BladeLogic Keeps Airport Flying During Data Center Move

    Operational Services GmbH & Co. wanted to move about 125 mission-critical applications to new data center - and move half of them to new hardware - with minimal downtime. After a detailed survey of the marketplace, os turned to the BMC BladeLogic Operations Manager suite as the only tool that...

    Provided By BMC Software

  • Case Studies // Jul 2009

    BMC CONTROL-M Automates Batch Jobs for Vhi Healthcare as Part of Their Continuous Improvement Initiative

    Vhi Healthcare operates in the competitive Irish health insurance market and depends heavily on IT to support its business processes. Its principal systems are based on Oracle databases and application servers combined with a Weblogic web environment. It has a heavy requirement to run multiple batch processes, many of which...

    Provided By BMC Software

  • Case Studies // Dec 2009

    BMC Software Case Study: Orange Business Services

    Orange Business Services' aim was to replace these fractured systems with one unified and group-wide solution to meet the needs of a succession of subsidiaries of parent company France Telecom and replace what was previously described as "An aging IT trouble ticketing workflow system which was primarily designed to register...

    Provided By BMC Software

  • Case Studies // Dec 2009

    BMC Software Case Study: Logica Australia

    As business demands on IT continue to increase, it only makes sense that the pressure rolls downhill. Business and technology service providers like Logica take on enormous demand from clients, and in turn, place ever-increasing workloads on the management software they employ to ensure service delivery. In choosing BMC Remedy...

    Provided By BMC Software

  • Case Studies // Nov 2009

    BMC Software Case Study: Pemex Gas

    The IT employees of Pemex Gas used too much of their time researching problems and trying to determine root causes, and not enough time was spent on business-critical work. They had multiple investigations going on, and they had people from one part of the organization blaming the problems on people...

    Provided By BMC Software

  • Case Studies // Apr 2009

    BMC Software Case Study: Virgin Media

    Like any organization in the current financial downturn, Virgin Media needs to bring its data center management costs under control and still meet the reliability and time-to-market requirements of the business. The UK's leading entertainment and communications company believes it may have found the best answer for achieving these conflicting...

    Provided By BMC Software

  • Case Studies // Sep 2009

    BMC Software Case Study: Sun Chemical Corporation

    Sun Chemical employees around the world work tirelessly to ensure reliable, on-time delivery and consistent product quality. To support their efforts, the company implemented software from SAP, a leader in enterprise resource planning (ERP). The company engaged global management consulting firm Accenture to plan and roll out the SAP implementation....

    Provided By BMC Software