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Displaying 1-40 of 224 results

  • White Papers // Oct 2011

    Recommendations for risk management

    As IT infrastructures become more complex, managing who, what, where, when and how IT resources and data are being accessed has never been more important. The IT department has a big job in managing technology, but today's businesses want IT to act more as a service provider ? one that...

    Provided By CA

  • White Papers // Aug 2011

    Cloud computing and virtualisation: Why IT automation matters.

    IT organisations can obviously see potential benefits from using cloud computing and virtualisation, from cost savings to a flexible infrastructure. But research from UBM TechWeb for CA shows that many IT administrators are struggling to realise this potential without the use of IT services automation. Can you remember why you...

    Provided By CA

  • White Papers // Aug 2011

    Establish and automate an end-to-end framework

    Despite its many departments and services, an enterprise can still work cohesively if it has a comprehensive process and the linked tools to support it. Good procedures and tools to manage processes can improve an organisation's agility, while also answering the immediate call from internal customers who might find the...

    Provided By CA

  • White Papers // Jul 2011

    Innovations in managing IT service quality

    The ongoing global economic recession has left no business, budget, or IT organization unscathed. Corporations, forced to do more with fewer resources, are demanding greater economies of scale. That sets expectations that IT organizations will remain lean yet deliver high-quality services and support. This requires IT organizations to develop more...

    Provided By CA

  • White Papers // Jul 2011

    How to assure customers of the quality and availability of business services

    As IT organisations are increasingly measured by their relationship to revenue, employee productivity and business success, the more they need to visualise, analyse and manage how the components in their IT environment impact business services. Read how CA Service Assurance addresses these key challenges and provides a comprehensive, unified understanding...

    Provided By CA

  • Case Studies // Jun 2011

    PGi Halves the Time-to-Market for New Products With Cloud Infrastructure Solutions From CA Technologies

    Premier Global Services, Inc. (PGi) is a software and services company delivering real-time virtual meetings, conferencing and collaboration solutions. Their challenge is To maintain its competitive advantage, PGi needs to continuously reinvent its solutions. However, lengthy IT provisioning processes were impacting the time-to-market for new customer offerings. Using CA 3TeraAppLogic...

    Provided By CA

  • White Papers // Mar 2011

    Increase Operational Efficiency - Enabling End-to-End Change Automation

    Because it often includes several siloed groups and responsibilities within the larger IT organization, comprehensive IT change configuration and release management (CCRM) continues to confound and frustrate both IT and the business units for which it provides services. Many companies struggle to quickly and flexibly respond to change requests and...

    Provided By CA

  • Webcasts // Mar 2011

    The Evolution of Workload Automation

    This video discusses the benefits of workload automation such as reduced costs, improved agility and a more granular use of resources. Please view to learn more.

    Provided By CA

  • White Papers // Mar 2011

    Cloud Cross-CSU white paper: Can You Harness Cloud without Creating Storms?

    The role of IT isn't about to change ? it is already changing and at lightning speed. So how do you capitalize on powerful new technologies like cloud computing without the turbulence of rapid change? You start by gaining exceptional insight and control over your current physical and virtual environments....

    Provided By CA

  • White Papers // Mar 2011

    Catholic Health East Customer Success

    Business: Catholic Health East (CHE) includes 34 acute care hospitals, 14 assisted living facilities and 32 home health/hospice agencies as well as numerous other health services and centers. Co-sponsored by nine religious congregations and Hope Ministries, CHE is a US-based multi-institutional Catholic health system. Challenge: To ensure the effectiveness of...

    Provided By CA

  • Webcasts // Mar 2011

    Donors Choose 3Tera Video

    Learn more at www.donorschoose.org. Oliver Hurst-Hiller, CTO of DonorsChoose.org talks about why they moved to the cloud.

    Provided By CA

  • White Papers // Mar 2011

    Forrester - You're Not Ready for Internal Cloud

    Cloud computing ? a standardized, self-service, pay-per-use deployment model ? provides companies with rapid access to powerful and more flexible IT capabilities and at price points unreachable with traditional IT. Although many companies are benefitting from public cloud computing services today, the vast majority of enterprise infrastructure and operations (I&O)...

    Provided By CA

  • White Papers // Mar 2011

    IDC Report: CA Automation Suite Paves the Way for Cloud

    This white paper describes how virtualization and cloud initiatives are creating new types of management challenges across physical and virtual data center environments. It explains why standardization, automation, and integration of many processes and tools are needed to help IT teams become more productive and agile. It also describes...

    Provided By CA

  • Webcasts // Mar 2011

    IDC Webcast: Automation: Prerequisite for Cloud

    The promise and benefits of Cloud are impossible without automation. Join our moderator, Ryan Shopp and industry experts Mary Johnston Turner, Research Director - IDC and Stephen Elliot, VP Strategy - CA Technologies in an open discussion walking through the challenges, explaining pragmatic approaches to increase the odds of success...

    Provided By CA

  • White Papers // Mar 2011

    Webcast: Role of Automation in Cloud Computing. Featured analyst from RedMonk

    This webcast provides an analyst's perspective on cloud computing and the role of automation. It will discuss how to leverage both Public and Private Clouds with a Hybrid Cloud. Additionally it will introduce CA's new automation suite. View to learn more.

    Provided By CA

  • White Papers // Mar 2011

    Computer World Executive Report: The Best of Both Worlds: The Hybrid Cloud

    To handle the demands of modern business, CIOs must manage their internal data centers more effectively and learn how to leverage public cloud resources. The solution: a hybrid cloud strategy facilitated by a dynamic data center. Who knew that a video marketing campaign featuring a donkey, a baby and a...

    Provided By CA

  • White Papers // Mar 2011

    Workload Automation for the Cloud

    As cloud computing has become a strategic initiative for large enterprises, the new method of delivering and consuming IT services has forces its user to rethink domains like job scheduling that have long been considered mature and stable. This paper discusses workload automation and job scheduling as it pertains to...

    Provided By CA

  • Webcasts // Mar 2011

    Velocity Event: Accelerate your Journey to Virtualization and the Cloud

    Accelerate your Journey to Virtualization and the Cloud Published: 28 Dec 2010 CA Technologies recently invited four industry experts on virtualization and cloud computing to participate in a panel discussion. This executive seminar was beamed live in high definition to audiences in 30 cities across the US. This exceptional panel...

    Provided By CA

  • White Papers // Mar 2011

    Getting Virtualization Back in Gear: Overcoming VM Stall Through 1:1 Virtualization

    The potential benefits of virtualization are well documented: increased agility, improved disaster recovery capability, and significant cost savings due to server consolidation. However, many companies experience political and cultural barriers after virtualizing 15-30% of IT processes. IT leaders often cite security, compliance, and visibility as the primary concerns behind these...

    Provided By CA

  • White Papers // Mar 2011

    Virtualization Management and Trends (Forrester Research Study)

    In November 2009, CA commissioned Forrester Consulting to evaluate the impact, challenges, and requirements around the operational aspects of virtualization. The study confirms that virtualization is continuing to expand, and the technology introduces new levels of complexity that threaten the stability of services. As day-to-day production responsibility shifts from subject...

    Provided By CA

  • White Papers // Mar 2011

    Layered Tech Case Study

    Business: Layered Tech is a leader in managed hosting services with data centers in the US, Europe and Japan and clients ranging from Web startups to some of the world's largest consultancy firms. Challenge: As Layered Tech customers required more complex services, the cost of servicing them increased. They needed...

    Provided By CA

  • White Papers // Mar 2011

    Gartner Newsletter

    Cloud computing signifies a transformational approach in the way businesses consume and utilize IT resources. Based on the efficient use of on-demand computing, cloud computing is the logical evolution of efficiencies IT managers strive for as they manage the IT infrastructures they own today. In the future, virtualization and cloud...

    Provided By CA

  • Webcasts // Mar 2011

    ROI and Happy Online Customer Webcast

    Online customers are demanding a greater amount of Web services, delivered at faster speeds. But how do you balance the needs of these customers with shrinking IT budgets? Application Performance Management (APM) is the answer. Join CA and guest speaker Forrester Research, Inc. consultant Jonathan Lipsitz for this exclusive...

    Provided By CA

  • White Papers // Mar 2011

    CIOs Feel the pressure to optimize online experience

    In an exclusive survey, members of the CIO Forum on LinkedIn have weighed in on the business impact of application performance. These CIOs and IT leaders say they directly associate application performance with end-user and customer satisfaction, along with the potential to increase productivity and lower costs. Based on this...

    Provided By CA

  • Webcasts // Mar 2011

    Reporter Analyzer Webcast

    Traffic Analysis gives IT Professionals insight into how applications are impacting network performance. View this webcast to learn about Traffic Analysis as a vital component of service assurance.

    Provided By CA

  • White Papers // Mar 2011

    APM for IM x-sell whitepaper - Linking infrastructure management and application performance

    It is a common goal of IT departments across enterprises, government agencies and service providers to determine the most effective way to identify, locate and resolve problems affecting critical business applications. One way IT has attempted to achieve this goal is by forging a tighter bond between the activities of...

    Provided By CA

  • White Papers // Mar 2011

    NetQoS to IM and APM whitepaper

    IT professionals tasked with managing today's dynamic and increasingly complex local- and wide-area networks are often judged by how well they can optimize availability and performance to provide a high-quality user experience. Thanks in large part to advances in the areas of dual power supplies, failover technologies and redundant routes,...

    Provided By CA

  • White Papers // Mar 2011

    The 2010 Application Delivery Handbook

    While ensuring acceptable application delivery has always been important, it historically was not a top of mind issue for the majority of IT organizations. That changed several years ago when IT organizations began to develop a concerted focus on it. Throughout this handbook, the application delivery challenges and solutions of...

    Provided By CA

  • White Papers // Mar 2011

    Forrester Paper: The Total Economic Impact of CA Identity Manager

    In January 2010, CA commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying CA Identity Manager (CA IM). CA IM is used by organizations to provide automated user provisioning, user self-service for password resets, workflows for submitting and...

    Provided By CA

  • White Papers // Mar 2011

    Executive Brief: How can I Adopt Cloud Computing While Maintaining Strong Security?

    In today's business landscape, enterprises are increasingly consuming IT services from the cloud, but even as they do, they're becoming more concerned with how they can ensure effective security of their data and services in the cloud-especially since they have limited direct control or visibility over them. At the same...

    Provided By CA

  • White Papers // Mar 2011

    The Arrival of 'Cloud Thinking': How and Why Cloud Computing Has Come of Age In Large Enterprises" (White paper, Management Insight Technologies)

    Much is being made of the "the cloud." The money it will save. The agility it will bring to computing. What is less obvious is how IT departments are actively employing cloud services today. How they are reacting to both public and private cloud initiatives. What it will mean over...

    Provided By CA

  • White Papers // Mar 2011

    The Emergence of SA in Enterprise IT - WP

    In June 2010, CA Technologies commissioned Forrester Consulting to evaluate issues surrounding the assurance of critical business services and applications. In surveying more than 150 IT professionals with direct responsibility for network, systems, and/or application delivery, Forrester found that all of these enterprises had fundamental issues around managing the performance...

    Provided By CA

  • White Papers // Mar 2011

    Defending Against Insider Threats to Reduce your IT Risk

    The threat of insider theft or malicious acts is significant and something all organizations must continually contend with. Organizations have users who have access to sensitive or confidential information that should not, and must not, be communicated outside the organization. They also have privileged users (administrators) who often possess complete...

    Provided By CA

  • White Papers // Mar 2011

    Vendor Report: CA Technologies Virtualization Security (KuppingerCole)

    Virtualization Security is not a single product category but comprises several different types of solutions from different categories, including IAM (Identity and Access Management), information protection, service automation, service assurance, service management, as well as system security solutions for hardening and monitoring resources. In order to be effective, Virtualization Security...

    Provided By CA

  • White Papers // Mar 2011

    Executive Brief: How can I Overcome the Security Challenges of Today's Virtualized Infrastructures?

    According to Gartner, "through 2012, 60% of virtualized servers will be less secure than the physical servers they replace, dropping to 30% by Year End 2015." So regardless of how "physical" or "virtual" an infrastructure is, it's clear that the need for complete security management is paramount. Organizations hoping to...

    Provided By CA

  • White Papers // Mar 2011

    Executive Brief: How can Identity and Access Management Help Improve My Compliance Programs?

    With the right technology in place, companies can provide evidence that their controls are effective, and compliance audits may thus be a less painful and expensive process. Organizations hoping to achieve this can begin by: Understanding the compliance lifestyle Implementing Content-aware IAM solution Leveraging compliance to improve business efficiency...

    Provided By CA

  • White Papers // Mar 2011

    Gartner Magic Quadrant for User Provisioning

    User-provisioning solutions are maturing in function and capability, and the user-provisioning market continues to consolidate. As some identity and access management (IAM) technologies approach a commoditylike state, the boundaries between core IAM products, such as user provisioning and companion product sets, are blurring. Core provisioning functionalities are similar across most...

    Provided By CA

  • Webcasts // Mar 2011

    Webinar: Powerful Control of Privileged Users

    In this webinar learn about Privileged User Management and why organizations need it. The challenges of Privileged User Management will be discussed as well as the CA Technologies solution for overcoming them. Please watch to learn more.

    Provided By CA

  • White Papers // Mar 2011

    CA Technology Brief: Content-aware IAM

    There are several key drivers for most IT organizations today. First, they must reduce risk, and maintain privacy of corporate and customer information. Second, they must comply with regulatory and industry mandates. Third, they must improve operational efficiencies. And, finally, they must enable the business for growth. A key...

    Provided By CA

  • White Papers // Mar 2011

    CA Solution Brief: Content Aware Identity and Access Management

    CA Content-Aware Identity and Access Management (IAM) solutions enable you to control user identities, access, and information use. You can achieve more effective compliance, reduce IT risk, and expand your customer and partner relationships to help grow your business. Managing the identities and access rights of those inside and...

    Provided By CA

  • White Papers // Oct 2010

    Shedding Light on Cloud Computing

    Maybe with the exception of the iPad, Cloud Computing is by far the most discussed IT innovation of recent times. And like the iPad it is enjoying great interest both inside and outside the IT community. Both groups are embarking on a Cloud Computing journey, but from very different starting...

    Provided By CA

  • White Papers // Oct 2010

    Advancing Your Virtualization Journey

    Virtualization enables companies of any size to achieve greater measures of business agility and cost effectiveness. It also offers a range of advantages for transforming an IT department from a source of expense to a tool for enabling greater corporate profit. But for many, the move to a virtualized environment...

    Provided By CA

  • Webcasts // Dec 2010

    Enabling the IT Revolution

    This video discusses the evolving challenges of IT Departments and solutions. It highlights reasons as to why Business' should pay special attention to their IT Departments in order to reach revenue goals, be leaders in service quality and beat the competition through innovation. Please view to learn more.

    Provided By CA

  • Webcasts // Mar 2010

    Data and Application Availability Utilizing Virtualization Technology

    Everyone is buzzing about 'Virtualization' technology, but does one know how to utilize the latest virtual technologies in the storage environment? Whether one decide to utilize Microsoft Hyper-V, VMware or even Citrix Xen, virtualization, along with CA XOsoft, will help to maximize data and application uptime and availability. Through the...

    Provided By CA

  • Webcasts // Oct 2009

    Looking at Virtualization Performance Through a Network Lens

    In this webcast one will learn: How to maintain visibility in a virtualized environment, How to ensure mobile virtual machine security and network compliance, What one should understand about application and network performance in a physical world before migrating to a virtual one, How to quantify the performance implications of...

    Provided By CA

  • Case Studies // Oct 2010

    Hatton National Bank Enhances Staff Satisfaction With CA Service Desk Manager

    Hatton National Bank (HNB) provides retail and corporate banking services to 2.5 million customers in Sri Lanka via a network of 200 branches and 350 ATMs (Automated Teller Machines). To maximise the business value of IT, HNB needed to provide staff with exceptional IT support. The bank was unable to...

    Provided By CA

  • Case Studies // Jan 2011

    CIBER Replaced BMC Remedy With CA Service Desk

    CIBER, Inc. is a global IT services company that builds, integrates and supports applications and infrastructures for business and government clients. CIBER needed a solution that would deliver IT services faster, more cost effectively, and with a greater degree of quality. CIBER chose CA Service Desk to overcome its challenges....

    Provided By CA

  • Case Studies // Jul 2010

    Centris Optimises Support for More Than 4,500 Users With Integrated Service Desk Manager

    Centris is one of the foremost IT service providers for health and accident insurers in Switzerland. The Swiss Health Platform (SHP) provides insurers with IT functionality for core business processes. To provide support to customers using SHP, this includes a packaged service desk module, Centris needed to improve its change,...

    Provided By CA

  • Case Studies // Aug 2010

    Catholic Health East Improves Problem Resolution With CA Oblicore Guarantee

    Catholic Health East is a multi-institutional health system. It is the largest provider of home healthcare services in the USA. To measure the effectiveness of the IT experience for customers, Catholic Health East Information Services embarked on a service delivery project that would formalize service level agreements. Catholic Health East...

    Provided By CA

  • Case Studies // Nov 2010

    Baker Tilly Maximizes the Time Spent on Fee-Earning Activities With CA EITM Solutions

    Baker Tilly is a leading firm of accountants and business advisors that specialises in providing a range of integrated services such as audit, accountancy, taxation, VAT and management consultancy. Maximising the time staff and partners spend with clients on fee-earning activities is vital to Baker Tilly's profitability. Providing staff with...

    Provided By CA

  • Case Studies // Nov 2009

    Australian Maritime Safety Authority Safeguards Its Responses to Distress Calls With Improved IT Service Desk Performance

    The Australian Maritime Safety Authority (AMSA) is responsible for maritime safety, protection of the maritime environment, and aviation search and rescue. The authority's Emergency Response Centre responds to hundreds of distress calls each year over an area of 53 million square kilometres. To provide a rapid response to distress calls,...

    Provided By CA

  • Case Studies // Nov 2010

    Celcius Technologies Safeguards Revenue and Reputation With CA Technologies Partnership

    Celcius Technologies is an IT solutions provider based in India. Part of the Chatterjee Group, its service portfolio includes IT management solutions, database solutions, software development and ecommerce. To achieve its growth plans, Celcius Technologies must deliver exceptional solutions for its customers. One customer, with potential for repeat business, needed...

    Provided By CA

  • Webcasts // Oct 2010

    BMC Batch Impact Manager

    A single job failure can have a significant effect on Batch Processing Service Levels. BMC Batch Impact Manager provides proactive alerts about issues affecting the critical batch services and enables impact analysis, alternative remediation simulation and fast resolution. Attendees of this webinar will discover how BMC Batch Impact Manager can...

    Provided By CA

  • Webcasts // Dec 2010

    The Arrival of "Cloud Thinking": How and Why Cloud Computing Has Come of Age in Large Enterprises

    Attendees of this webinar will learn how and why cloud computing has come of age in large enterprises - and what important issues remain. The presenter of this webcast discusses about their new research on cloud computing adoption trends and attitudes toward cloud among IT executives and staff. One will...

    Provided By CA

  • Webcasts // Dec 2010

    Identity as a Glue to the Cloud

    While discussions of cloud security often focus on threat and data privacy issues, there is another dimension of cloud security that deserves attention-Identity and Access Management (IAM). This webcast will focus on the issues and opportunities that come from managing identities and access in the cloud.

    Provided By CA

  • Webcasts // Oct 2010

    Automation: Pre-Requisite to the Cloud

    The promise and benefits of Cloud are impossible without automation. The presenter of this webcast discussing about walking through the challenges, explaining pragmatic approaches to increase the odds of success and outlining considerations when evaluating solutions.

    Provided By CA

  • Webcasts // Sep 2010

    Cloud Computing 101: What's Real Today and What's Coming Next

    Looking for the reality behind the cloud computing hype? This webcast will briefly introduce and define cloud computing and look at cloud adoption trends and case studies. What types of organizations are moving to the cloud most quickly and for what types of applications? Which cloud providers are seeing the...

    Provided By CA

  • Case Studies // Oct 2010

    Layered Tech Expands to New Markets and Improves ROI With CA 3Tera AppLogic

    Layered Tech is a leader in managed hosting services with data centers in the US, Europe and Japan and clients ranging from Web startups to some of the world's largest consultancy firms. As Layered Tech's customers required more complex services, the cost of servicing them increased. They needed a solution...

    Provided By CA

  • Case Studies // Jan 2011

    Punjab National Bank Achieves 165% ROI With CA Technologies IT Management Solutions

    Punjab National Bank (PNB) has more than 5,000 branches and six crore customers as of September 30, 2010. It has the distinction of being the first bank fully owned, managed and administered by Indians. To safeguard customer service levels, PNB must ensure its banking solution remains highly available. With a...

    Provided By CA

  • Case Studies // Sep 2010

    RWWA Safeguards Wagering Revenues With IT Service Assurance

    Racing and Wagering Western Australia (RWWA) provides strategic direction and leadership in the development, integrity and welfare of the racing and wagering industry in Western Australia. Racing and Wagering Western Australia (RWWA) provides strategic direction and leadership in the development, integrity and welfare of the racing and wagering industry in...

    Provided By CA

  • Case Studies // Aug 2010

    CA Technologies Transforms Online Experience for Thousands of Customers

    CA Technologies provides IT management software and solutions to the majority of the Forbes Global 2000, as well as government organizations and thousands of companies in diverse industries worldwide. The company's website is key to customer communication. To provide an enhanced online experience, the company needed to integrate its Web-based...

    Provided By CA

  • Case Studies // Feb 2010

    VHV Group Enhances Service Levels for 7.6 Million Policyholders With Integrated IT Service Management

    VHV Group is a company of special insurers located in Hanover. With IT underpinning all core business processes, infrastructure performance and availability are critical to the insurance group's daily operations and maintaining customer service levels. With a complex IT infrastructure, the company wanted to take a service-based approach to IT...

    Provided By CA

  • Case Studies // Aug 2009

    University of Technology, Sydney Reduces Costs and Improves Services for 32,000 Students With CA Service Desk Manager

    The University of Technology, Sydney (UTS) is a dynamic and cosmopolitan university with three main campuses and has 32,000 students. UTS is under pressure to provide exceptional IT resources to its students and staff. This requires highly available systems and responsive IT services. To maintain quality of service while minimising...

    Provided By CA

  • Case Studies // Jan 2011

    Spectrum Health Improves Productivity With CA Clarity PPM and CA Service Desk

    Spectrum Health's mission is to improve the health of the communities it serves by offering greater personalized care to individuals and families. Technology plays a key role in enabling Spectrum Health to increase the efficiency of delivering patient care and make cost savings. With some areas of IT not operating...

    Provided By CA

  • Case Studies // Jan 2011

    Raymond James Increases Service Quality and Saves 4.4% of Service Management Costs a Year With Improved Request and Asset Management

    Founded in 1962, Raymond James is a financial services holding company with more than 5,300 financial advisors managing around 1.8 million accounts. To meet the company's Service 1st SM objectives, the IT department needs to be able to respond quickly to user requests for new hardware and software. As well...

    Provided By CA

  • Case Studies // Oct 2010

    Manpower Reduces Costs by 15 Percent With Intelligent IT Support Services

    Manpower provides innovative workforce solutions for 400,000 clients in 82 countries. Its services include permanent, temporary and contract recruitment, employee assessment and selection, training and consulting. To safeguard productivity, Manpower must respond quickly to IT problems reported by employees. However, the company's homegrown service desk tool lacked the functionality needed...

    Provided By CA

  • Case Studies // May 2010

    ING Improves IT Service Quality for Its BIS Division With Oblicore

    The number one financial services company in the Benelux home market, ING provides a wide array of banking, insurance and asset management services to customers in over 50 countries. To ensure reliability of IT services during the relocation of its primary European datacenter, ING established several service level agreements to...

    Provided By CA

  • Case Studies // Oct 2010

    HDFC Bank Provides Better Services by Reducing IT Downtime

    HDFC Bank has more than 1,725 branches and offers a wide range of commercial and transactional banking services and treasury products to wholesale and retail customers in India. Quality customer service is essential in the transaction-intensive financial services sector. HDFC Bank must be able to ensure a responsive and consistent...

    Provided By CA

  • White Papers // Mar 2011

    Cloud Cross-CSU white paper: Can You Harness Cloud without Creating Storms?

    The role of IT isn't about to change ? it is already changing and at lightning speed. So how do you capitalize on powerful new technologies like cloud computing without the turbulence of rapid change? You start by gaining exceptional insight and control over your current physical and virtual environments....

    Provided By CA

  • White Papers // Mar 2011

    Catholic Health East Customer Success

    Business: Catholic Health East (CHE) includes 34 acute care hospitals, 14 assisted living facilities and 32 home health/hospice agencies as well as numerous other health services and centers. Co-sponsored by nine religious congregations and Hope Ministries, CHE is a US-based multi-institutional Catholic health system. Challenge: To ensure the effectiveness of...

    Provided By CA

  • Webcasts // Mar 2011

    Donors Choose 3Tera Video

    Learn more at www.donorschoose.org. Oliver Hurst-Hiller, CTO of DonorsChoose.org talks about why they moved to the cloud.

    Provided By CA

  • White Papers // Mar 2011

    Forrester - You're Not Ready for Internal Cloud

    Cloud computing ? a standardized, self-service, pay-per-use deployment model ? provides companies with rapid access to powerful and more flexible IT capabilities and at price points unreachable with traditional IT. Although many companies are benefitting from public cloud computing services today, the vast majority of enterprise infrastructure and operations (I&O)...

    Provided By CA

  • White Papers // Mar 2011

    Layered Tech Case Study

    Business: Layered Tech is a leader in managed hosting services with data centers in the US, Europe and Japan and clients ranging from Web startups to some of the world's largest consultancy firms. Challenge: As Layered Tech customers required more complex services, the cost of servicing them increased. They needed...

    Provided By CA

  • White Papers // Mar 2011

    Gartner Newsletter

    Cloud computing signifies a transformational approach in the way businesses consume and utilize IT resources. Based on the efficient use of on-demand computing, cloud computing is the logical evolution of efficiencies IT managers strive for as they manage the IT infrastructures they own today. In the future, virtualization and cloud...

    Provided By CA

  • Webcasts // Mar 2011

    ROI and Happy Online Customer Webcast

    Online customers are demanding a greater amount of Web services, delivered at faster speeds. But how do you balance the needs of these customers with shrinking IT budgets? Application Performance Management (APM) is the answer. Join CA and guest speaker Forrester Research, Inc. consultant Jonathan Lipsitz for this exclusive...

    Provided By CA

  • White Papers // Mar 2011

    CIOs Feel the pressure to optimize online experience

    In an exclusive survey, members of the CIO Forum on LinkedIn have weighed in on the business impact of application performance. These CIOs and IT leaders say they directly associate application performance with end-user and customer satisfaction, along with the potential to increase productivity and lower costs. Based on this...

    Provided By CA

  • Webcasts // Mar 2011

    Reporter Analyzer Webcast

    Traffic Analysis gives IT Professionals insight into how applications are impacting network performance. View this webcast to learn about Traffic Analysis as a vital component of service assurance.

    Provided By CA

  • White Papers // Mar 2011

    APM for IM x-sell whitepaper - Linking infrastructure management and application performance

    It is a common goal of IT departments across enterprises, government agencies and service providers to determine the most effective way to identify, locate and resolve problems affecting critical business applications. One way IT has attempted to achieve this goal is by forging a tighter bond between the activities of...

    Provided By CA

  • Webcasts // Jan 2011

    The Register Webcast - Thinking about moving to service delivery?

    Thinking about moving to service delivery? Published: 1 Jan 2011 For years, most organizations have been managing the components of IT, with a primary focus on the performance and availability of specific assets. Those who think deeply on such things, however, reckon it's all changing. In the future, it's...

    Provided By CA

  • White Papers // Mar 2011

    NetQoS to IM and APM whitepaper

    IT professionals tasked with managing today's dynamic and increasingly complex local- and wide-area networks are often judged by how well they can optimize availability and performance to provide a high-quality user experience. Thanks in large part to advances in the areas of dual power supplies, failover technologies and redundant routes,...

    Provided By CA