crminfoline.com

Displaying 1-40 of 71 results

  • White Papers // Jan 2010

    Sales Force - The Comprehensive CRM Solution Provider

    The advantages of sales force CRM includes its power to deliver elements that work together in harmony. It is delivered over the Internet and facilitates easy sharing and management of information. It offers the most flexible CRM solutions that cater to almost all business needs. On-demand application is made easier...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM On The Go Integrates The Organization - Boosts Success

    Generally group cohesiveness is the 'adhering' to or in simple terms the cooperation and feeling of harmony between group members. Cohesiveness is important in group decision-making and goal attainment. It is also defined as the degree to which members of the group desire to remain in the group or the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Watch The Hottest, Newest CRM Solutions Gain Ground!

    CRM as a customer strategy has fast gained ground in a wide range of industries with the result that there has been a sharp increase in the number of CRM suppliers. CRM news clearly shows that traditional vendors are seeing the newcomers to the field offering excellent, new solutions that...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Implementing CRM Pays - Success Stories

    CRM benefits can be measured and quantified using CRM applications. This could result in an increase in revenue. The benefits that a company gains from its implementation of CRM are assured despite the fact that there are those who dispute that. The benefits of CRM implementation are huge. They include:...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM has Universal Application - Find Out How

    CRM is not just for big players only. Large corporates are not the only ones who stand to benefit from CRM implementation In effect it is harder for large corporates as they will undoubtedly encounter more difficulties when compared to smaller ones. Apart from the huge investment involved in the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Why CRM Is Your Organizations Biggest Asset

    CRM (Customer Relationship Management) software aids in increasing efficiency, serves to aid the sales department in all of its efforts, manages to boost sales, and fundamentally contributes to the overall development of the company. It also manages to work towards organizational goals. This is achieved through a concise study of...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Big Corporates Turn To CRM

    The universal application of CRM is something that is accountable for its acceptance in every sector. A wide range of industries are now recognizing its importance and opting for its benefits. Large corporations worldwide have been one of the biggest beneficiaries and have poured billions of dollars into this strategy....

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Crossing SME CRM Pitfalls - How Should It Be Done?

    It is also fundamentally important to understand that the relationship that is being entered into with the customer is one that has to continue throughout a lifetime. This will entail a whole new approach and needs to be addressed. This really entails looking at things differently and basically adopting an...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Phased CRM Implementation - Is It The Right Choice?

    A company can expect a fair share of return on investment equivalent to at least ten times its investment. Companies should comprehend the fact that they are actually starting up a project that could take at least 5 years but will lead to phenomenal increase in market share. Since most...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    SME's Boom Thanks To CRM

    The past few years have witnessed an upsurge in the SME area as more and more SME's are recognizing that the benefits of CRM are huge and that CRM has potential gains for them. SME's now have renewed faith in the system and are slowly opting for it. On the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Call Centers Phenomenal Success - CRM Plays A Part!

    Typically a call center is a place that encourages customers to make calls in order to facilitate their easy usage of the product/service offered by the organization. All calls from customers regarding their queries, problems, suggestions are entertained. It consists of a group of personnel that are specifically trained in...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM - Not Just A Boon To SME's

    Let's take a look first at what an SME is. In all truth there is no real definition of what an SME is actually. The SME market is generally an immense market that currently constitutes almost 20,000,000 businesses in the U.S. alone. CRM as a customer strategy has slowly found...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    The Secret Is Out - CRM Is SME's Best Option

    Although there are many definitions of SME's there is no globally accepted definition of a small or medium-sized enterprise (SME). In CRM terms small enterprises often average around 200 customers. Medium enterprises are ones that handle almost 500 customers. SME's could also mean a consultant working from home or the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Relationship Marketing Is Fast Gaining Ground

    Relationship marketing is not about having a buddy-buddy relationship with your customers. Customers do not want that. Relationship Marketing uses the event-driven tactics of customer retention marketing, but treats marketing as a process over time rather than single unconnected events. By molding the marketing message and tactics to the LifeCycle...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Customer Analytics Proves Rewarding

    Demographic data is only the base of a customer segmentation system. Demographic data is less effective in differencing interests and purchase patterns than customer analytics. Customer Analytics is different. It makes sense of data got from daily customer interactions and provides a single view of the customer. This is done...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Aids The Outsourcing Industry!

    Companies opting for the outsourcing funda are now putting millions of dollars into the industry with the result that CRM Outsourcing is all set to hit a high of 47 billion in 2006. Why? The answer lies in its potential to reduce operating expenses by almost 60%. CRM helps outsourcing...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Retail And CRM prove Good Partners For Success!!!!

    A look at most industries will show that each of them in turn are doing their own little bit towards understanding the importance of customer focus. What is the retail industry doing on its part? What efforts are they making to interact with their customers? Several retailers have endeavored to...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Lends A Hand To The Banking Industry

    Despite the fact that in most banks profits sometimes fail, they seldom pay attention to or adopt any customer strategy. It has long been the misconception that banks need not pay much attention to customer focus just because they had customers. Some banks even if they possess good customer relationships...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM In The Financial Sector - Boon Or Bane?

    Like every other industry the financial services sector is also witnessing a plethora of changes. Facing umpteen challenges, the industry despite its phenomenal growth, has witnessed a slump in some areas. The main reason? Changes, vast competition, increased costs, decreased efficiency, inadequate client relationships and poor sales processes. Something vital...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Health Care Industry Opts For CRM!

    In today's world the medical sector is finding the need to know more and more about their current and prospective clients. The more efficient service, hospitals can give their patients the further they will go in retaining them. Why is this essential? It springs from the eternal truth that the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Invades The Insurance Sector With Amazing Results

    The current scenario in the insurance industry is a complex and competitive environment tinged with little stability. The major hassle the industry faces is obtaining clients. This is due to the fact that the big fish in the insurance industry dominate the sector. It has become increasingly difficult for this...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Big In The Manufacturing Sector

    What do we think of when we think of the word manufacturing? Huge machinery, complex processes and factories all engaged in the manufacturing of some product or the other. True? The answer is yes. But is that all it embodies? Definitely not. Manufacturing processes involve a whole lot more than...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Proves Essential For Pharmaceuticals&Life Science

    Many pharmaceutical giants launch global CRM projects with the objectives of establishing common processes and sharing best practice. However well-meaning such plans are, they are inevitably thwarted by two realities: There's no such thing as a global customer in the pharmaceutical industry; and There are significant business environment differences between...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    The Secret Is Out - CRM Is Building The Real Estate Industry

    CRM increases customer loyalty and referrals. Since most real estate companies cannot merely be content with relying on their website or marketing strategies, they need to find other means by which they can hang on to their customers. CRM is the business process that enables the real estate industry to...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Inside Scoop - How To Choose The Right Solution

    The huge variety of CRM products available in the market today makes the final selection of a CRM choice a difficult and mundane task. Admittedly there are a lot of consultants and experts available with ready advice to dispatch but how many of them have the right advice to give...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM - Marketing's Biggest Tool

    CRM aids the marketing department in several ways. Since gaining new customers is difficult, management needs additional tools. CRM Marketing manages to achieve this with its customized marketing campaigns, customer service abilities etc. for example, Microsoft CRM marketing software amply caters to marketing needs. Marketing is not as simple as...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Travelex's Phenomenal Success With CRM

    It was found that the absence of a consolidated customer database had become a major hassle that prevented the growth of the business. This affected the customer service offered by the company. It was clear that a solution was required. Travelex branches had already adopted CRM solutions like Siebel, salesforce.com,...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    DHL's Phenomenal Success With CRM

    DHL Global Mail is a leader in logistics. DHL Global Mail needed a CRM solution that could cater to a global network and ultimately provide a holistic view of the customer right across the globe. Since the staff engaged at the various offices needed to commit, understand and meet each...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Canons CRM's Success Soars

    Canon is a leader in business equipment and information systems and a CRM success story. Its product line enables businesses and consumers to acquire and store information. Its regional headquarters are Canon U.S.A. in North and South America; Canon China in Asia outside Japan; Canon Europe in Europe, Africa, and...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Works For Small/Big Industries - A Look At How It Achieves This

    CRM can be implemented having even one customer .That is the barest minimum required. As such small industries too benefit from CRM implementation. In CRM terms a small business would generally constitute an organization having around 10 employees .Medium enterprises are enterprises having 11-100 employees. CRM works for a small...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM And Its Components - Why Are They Essential?

    CRM comprises several components absolutely essential to the organization. Each of them offers something different yet its importance cannot be undermined. Recent trends have enabled users to combine two or more components for better success. The Components of CRM are: People Management; Lead Management; Sales Force Automation; Customer Service Marketing;...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Why CRM Is Crucial To Your Organization

    CRM on account of its acute involvement in marketing, sales and service manages to sustain and increase customer retention. Why use CRM? This undying philosophy has proven to be beneficial in overall cost reduction, better management strategies and enhancement of sales. Mass marketing is made possible on account of the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    The Secrets Out - CRM Is The Best Customer Strategy To Implement

    The basics of CRM include a business strategy that focuses on developing and retaining the relationships existing between customer and organization. The general perception is that CRM is but a hype and the chance of CRM failure is high. Despite this, experts have speculated that billions of dollars are going...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Software - How To Choose The Best

    Since CRM software is highly complex and consists of several processes the selection process is difficult. There is a wide variety of vendors all offering several software with almost the same pros and cons. How does a company decide what software to choose? The most essential perquisite while focusing on...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Solutions - What Do They Offer?

    CRM vendors are providing more and more customization options. This enables customers to integrate CRM services easily with existing business processes. In business CRM solutions integration with other non CRM solutions is phenomenally good. In terms of service and technical support as well they have excelled. Oracle, People soft, Salesforce.com,...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Training In CRM - Why It Is Essential And Who Requires It

    CRM implementation seldom guarantees success by itself. Training is essential and needs to be employed. What actually matters as much as the solution itself is the method of implementation. CRM implementation can only be effective if sufficient training takes place. Employees and users need to know the best methods of...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Benefits - How Much Do Organizations Stand To Gain?

    The popularity of CRM is due to its fundamental and increased focus on customers. CRM benefits include its ability to help to ensure excellent customer service as it is aware of customer needs and is able to react to them effectively. It enables an organization to anticipate and respond to...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Fails At Times - Who's To Blame?

    CRM fails at times - myth /fact? The truth is that CRM failures is a sure thing if not properly implemented. Despite the fact that the staggering statistics show all is well in the CRM arena and that it is bound to grow immensely, it is not the case. CRM...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM's Unfulfilled Promise - Why CRM Fails At Customer Retention

    If CRM is the customer strategy of the decade then why do companies employing the strategy find it so difficult to achieve customer retention? What is to blame for the exodus of loyal customers to competitors? If CRM has so much to offer the organizations employing it why then is...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM ROI - Far From Expectations

    Does the ROI from CRM implementations meet expectations? This seems to be the question on everyone's mind. The answer? Despite the fact that the estimations of the return on investment from CRM projects are high, the actual results seldom match up. Most CRM experts feel that the ROI is sufficient...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Sales Force - The Comprehensive CRM Solution Provider

    The advantages of sales force CRM includes its power to deliver elements that work together in harmony. It is delivered over the Internet and facilitates easy sharing and management of information. It offers the most flexible CRM solutions that cater to almost all business needs. On-demand application is made easier...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM On The Go Integrates The Organization - Boosts Success

    Generally group cohesiveness is the 'adhering' to or in simple terms the cooperation and feeling of harmony between group members. Cohesiveness is important in group decision-making and goal attainment. It is also defined as the degree to which members of the group desire to remain in the group or the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Watch The Hottest, Newest CRM Solutions Gain Ground!

    CRM as a customer strategy has fast gained ground in a wide range of industries with the result that there has been a sharp increase in the number of CRM suppliers. CRM news clearly shows that traditional vendors are seeing the newcomers to the field offering excellent, new solutions that...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Implementing CRM Pays - Success Stories

    CRM benefits can be measured and quantified using CRM applications. This could result in an increase in revenue. The benefits that a company gains from its implementation of CRM are assured despite the fact that there are those who dispute that. The benefits of CRM implementation are huge. They include:...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM has Universal Application - Find Out How

    CRM is not just for big players only. Large corporates are not the only ones who stand to benefit from CRM implementation In effect it is harder for large corporates as they will undoubtedly encounter more difficulties when compared to smaller ones. Apart from the huge investment involved in the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Why CRM Is Your Organizations Biggest Asset

    CRM (Customer Relationship Management) software aids in increasing efficiency, serves to aid the sales department in all of its efforts, manages to boost sales, and fundamentally contributes to the overall development of the company. It also manages to work towards organizational goals. This is achieved through a concise study of...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Big Corporates Turn To CRM

    The universal application of CRM is something that is accountable for its acceptance in every sector. A wide range of industries are now recognizing its importance and opting for its benefits. Large corporations worldwide have been one of the biggest beneficiaries and have poured billions of dollars into this strategy....

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Crossing SME CRM Pitfalls - How Should It Be Done?

    It is also fundamentally important to understand that the relationship that is being entered into with the customer is one that has to continue throughout a lifetime. This will entail a whole new approach and needs to be addressed. This really entails looking at things differently and basically adopting an...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Phased CRM Implementation - Is It The Right Choice?

    A company can expect a fair share of return on investment equivalent to at least ten times its investment. Companies should comprehend the fact that they are actually starting up a project that could take at least 5 years but will lead to phenomenal increase in market share. Since most...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    SME's Boom Thanks To CRM

    The past few years have witnessed an upsurge in the SME area as more and more SME's are recognizing that the benefits of CRM are huge and that CRM has potential gains for them. SME's now have renewed faith in the system and are slowly opting for it. On the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Call Centers Phenomenal Success - CRM Plays A Part!

    Typically a call center is a place that encourages customers to make calls in order to facilitate their easy usage of the product/service offered by the organization. All calls from customers regarding their queries, problems, suggestions are entertained. It consists of a group of personnel that are specifically trained in...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM - Not Just A Boon To SME's

    Let's take a look first at what an SME is. In all truth there is no real definition of what an SME is actually. The SME market is generally an immense market that currently constitutes almost 20,000,000 businesses in the U.S. alone. CRM as a customer strategy has slowly found...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    The Secret Is Out - CRM Is SME's Best Option

    Although there are many definitions of SME's there is no globally accepted definition of a small or medium-sized enterprise (SME). In CRM terms small enterprises often average around 200 customers. Medium enterprises are ones that handle almost 500 customers. SME's could also mean a consultant working from home or the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Relationship Marketing Is Fast Gaining Ground

    Relationship marketing is not about having a buddy-buddy relationship with your customers. Customers do not want that. Relationship Marketing uses the event-driven tactics of customer retention marketing, but treats marketing as a process over time rather than single unconnected events. By molding the marketing message and tactics to the LifeCycle...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Customer Analytics Proves Rewarding

    Demographic data is only the base of a customer segmentation system. Demographic data is less effective in differencing interests and purchase patterns than customer analytics. Customer Analytics is different. It makes sense of data got from daily customer interactions and provides a single view of the customer. This is done...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Aids The Outsourcing Industry!

    Companies opting for the outsourcing funda are now putting millions of dollars into the industry with the result that CRM Outsourcing is all set to hit a high of 47 billion in 2006. Why? The answer lies in its potential to reduce operating expenses by almost 60%. CRM helps outsourcing...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Retail And CRM prove Good Partners For Success!!!!

    A look at most industries will show that each of them in turn are doing their own little bit towards understanding the importance of customer focus. What is the retail industry doing on its part? What efforts are they making to interact with their customers? Several retailers have endeavored to...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Lends A Hand To The Banking Industry

    Despite the fact that in most banks profits sometimes fail, they seldom pay attention to or adopt any customer strategy. It has long been the misconception that banks need not pay much attention to customer focus just because they had customers. Some banks even if they possess good customer relationships...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM In The Financial Sector - Boon Or Bane?

    Like every other industry the financial services sector is also witnessing a plethora of changes. Facing umpteen challenges, the industry despite its phenomenal growth, has witnessed a slump in some areas. The main reason? Changes, vast competition, increased costs, decreased efficiency, inadequate client relationships and poor sales processes. Something vital...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Health Care Industry Opts For CRM!

    In today's world the medical sector is finding the need to know more and more about their current and prospective clients. The more efficient service, hospitals can give their patients the further they will go in retaining them. Why is this essential? It springs from the eternal truth that the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Invades The Insurance Sector With Amazing Results

    The current scenario in the insurance industry is a complex and competitive environment tinged with little stability. The major hassle the industry faces is obtaining clients. This is due to the fact that the big fish in the insurance industry dominate the sector. It has become increasingly difficult for this...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Big In The Manufacturing Sector

    What do we think of when we think of the word manufacturing? Huge machinery, complex processes and factories all engaged in the manufacturing of some product or the other. True? The answer is yes. But is that all it embodies? Definitely not. Manufacturing processes involve a whole lot more than...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Proves Essential For Pharmaceuticals&Life Science

    Many pharmaceutical giants launch global CRM projects with the objectives of establishing common processes and sharing best practice. However well-meaning such plans are, they are inevitably thwarted by two realities: There's no such thing as a global customer in the pharmaceutical industry; and There are significant business environment differences between...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    The Secret Is Out - CRM Is Building The Real Estate Industry

    CRM increases customer loyalty and referrals. Since most real estate companies cannot merely be content with relying on their website or marketing strategies, they need to find other means by which they can hang on to their customers. CRM is the business process that enables the real estate industry to...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Inside Scoop - How To Choose The Right Solution

    The huge variety of CRM products available in the market today makes the final selection of a CRM choice a difficult and mundane task. Admittedly there are a lot of consultants and experts available with ready advice to dispatch but how many of them have the right advice to give...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM - Marketing's Biggest Tool

    CRM aids the marketing department in several ways. Since gaining new customers is difficult, management needs additional tools. CRM Marketing manages to achieve this with its customized marketing campaigns, customer service abilities etc. for example, Microsoft CRM marketing software amply caters to marketing needs. Marketing is not as simple as...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Travelex's Phenomenal Success With CRM

    It was found that the absence of a consolidated customer database had become a major hassle that prevented the growth of the business. This affected the customer service offered by the company. It was clear that a solution was required. Travelex branches had already adopted CRM solutions like Siebel, salesforce.com,...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    DHL's Phenomenal Success With CRM

    DHL Global Mail is a leader in logistics. DHL Global Mail needed a CRM solution that could cater to a global network and ultimately provide a holistic view of the customer right across the globe. Since the staff engaged at the various offices needed to commit, understand and meet each...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Canons CRM's Success Soars

    Canon is a leader in business equipment and information systems and a CRM success story. Its product line enables businesses and consumers to acquire and store information. Its regional headquarters are Canon U.S.A. in North and South America; Canon China in Asia outside Japan; Canon Europe in Europe, Africa, and...

    Provided By crminfoline.com

  • White Papers // Jan 2009

    CRM - Who Leads The Pack?

    With the wide variety of CRM software available in the market one wonders who to choose. There will always be those who excel in any field. The CRM field as well boasts of its major players-those who have surpassed expectations and met with customer needs, thereby inducing customer satisfaction. Choice...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Works For Small/Big Industries - A Look At How It Achieves This

    CRM can be implemented having even one customer .That is the barest minimum required. As such small industries too benefit from CRM implementation. In CRM terms a small business would generally constitute an organization having around 10 employees .Medium enterprises are enterprises having 11-100 employees. CRM works for a small...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM And Its Components - Why Are They Essential?

    CRM comprises several components absolutely essential to the organization. Each of them offers something different yet its importance cannot be undermined. Recent trends have enabled users to combine two or more components for better success. The Components of CRM are: People Management; Lead Management; Sales Force Automation; Customer Service Marketing;...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Why CRM Is Crucial To Your Organization

    CRM on account of its acute involvement in marketing, sales and service manages to sustain and increase customer retention. Why use CRM? This undying philosophy has proven to be beneficial in overall cost reduction, better management strategies and enhancement of sales. Mass marketing is made possible on account of the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    The Secrets Out - CRM Is The Best Customer Strategy To Implement

    The basics of CRM include a business strategy that focuses on developing and retaining the relationships existing between customer and organization. The general perception is that CRM is but a hype and the chance of CRM failure is high. Despite this, experts have speculated that billions of dollars are going...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Software - How To Choose The Best

    Since CRM software is highly complex and consists of several processes the selection process is difficult. There is a wide variety of vendors all offering several software with almost the same pros and cons. How does a company decide what software to choose? The most essential perquisite while focusing on...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Solutions - What Do They Offer?

    CRM vendors are providing more and more customization options. This enables customers to integrate CRM services easily with existing business processes. In business CRM solutions integration with other non CRM solutions is phenomenally good. In terms of service and technical support as well they have excelled. Oracle, People soft, Salesforce.com,...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Training In CRM - Why It Is Essential And Who Requires It

    CRM implementation seldom guarantees success by itself. Training is essential and needs to be employed. What actually matters as much as the solution itself is the method of implementation. CRM implementation can only be effective if sufficient training takes place. Employees and users need to know the best methods of...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Benefits - How Much Do Organizations Stand To Gain?

    The popularity of CRM is due to its fundamental and increased focus on customers. CRM benefits include its ability to help to ensure excellent customer service as it is aware of customer needs and is able to react to them effectively. It enables an organization to anticipate and respond to...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Fails At Times - Who's To Blame?

    CRM fails at times - myth /fact? The truth is that CRM failures is a sure thing if not properly implemented. Despite the fact that the staggering statistics show all is well in the CRM arena and that it is bound to grow immensely, it is not the case. CRM...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM's Unfulfilled Promise - Why CRM Fails At Customer Retention

    If CRM is the customer strategy of the decade then why do companies employing the strategy find it so difficult to achieve customer retention? What is to blame for the exodus of loyal customers to competitors? If CRM has so much to offer the organizations employing it why then is...

    Provided By crminfoline.com