DMG Consulting

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  • White Papers // Oct 2009

    Contact Center Unified Communications Market, Vendor and Product Guide

    Unified Communications (UC) is a concept that has been in the market for more than 15 years but is not well understood by the majority of enterprise and contact center executives and managers. In the past 24 months, several contact center infrastructure vendors have adopted UC as their primary strategy,...

    Provided By DMG Consulting

  • White Papers // Oct 2009

    Contact Center Unified Communications Market, Vendor and Product Guide

    Unified Communications (UC) is a concept that has been in the market for more than 15 years but is not well understood by the majority of enterprise and contact center executives and managers. In the past 24 months, several contact center infrastructure vendors have adopted UC as their primary strategy,...

    Provided By DMG Consulting