Evoke CRM Partners

Displaying 1-1 of 1 results

  • White Papers // Nov 2010

    Social Models Put Multi-Channel Service Back In The Spotlight

    The migration of customer interactions from traditional assisted channels to online support and self-service over the past decade in many ways has enabled today's social marketing and service models. And while social channels are being adopted in service and support organizations, it's much slower going in sales and even slower...

    Provided By Evoke CRM Partners

  • White Papers // Nov 2010

    Social Models Put Multi-Channel Service Back In The Spotlight

    The migration of customer interactions from traditional assisted channels to online support and self-service over the past decade in many ways has enabled today's social marketing and service models. And while social channels are being adopted in service and support organizations, it's much slower going in sales and even slower...

    Provided By Evoke CRM Partners