Forrester Research

Displaying 1-36 of 36 results

  • White Papers // Sep 2011

    The Client Virtualisation Imperative: IT Leaders Embrace Virtual Desktops That Require Hybrid Tools, Skills and Managed Services

    With server virtualisation now well established in the world's data centres, IT leaders are turning their attention to client virtualisation to address some of their greatest computing challenges. But vendors often offer conflicting guidance and there are endless architectures and technology options to consider. Because there's no one-size-fits-all solution for...

    Provided By Forrester Research

  • White Papers // Aug 2010

    Authentication-As-A-Service

    Traditionally, web users have been authenticated with the use of a username and a password. This enables them to gain access to a resource or to log in. The traditional approach to authentication provides lesser trust and security for the consumers; passwords can be too short, easy to guess or...

    Provided By Forrester Research

  • White Papers // Jun 2010

    The Forrester Wave: CRM Suites For Midsized Organizations, Q2 2010

    Forrester evaluated 19 leading customer relationship management (CRM) suite solutions against 516 criteria reflecting the requirements of midsized organizations. The authors found that vendors in the Leader category, such as CDC Software, Microsoft, Oracle CRM On Demand, RightNow Technologies, salesforce.com, CRM functionality in SAP Business-All-in-One, and SugarCRM are gaining ground...

    Provided By Forrester Research

  • White Papers // Jun 2010

    The Forrester Wave: CRM Suites For Large Organizations, Q2 2010

    CRM evolves into the extended CRM application ecosystem. Mature organizations understand that optimizing end-to-end customer-facing business processes means integrating solutions that extend beyond "Traditional CRM". In addition to marketing, sales, and service functionalities, one need to think about incorporating closely related capabilities like billing, order management, or contract management. Customer...

    Provided By Forrester Research

  • White Papers // Apr 2010

    The Total Economic Impact of SAS Marketing Optimization

    The purpose of this paper is to provide readers with a framework to evaluate the potential financial impact of SAS Marketing Optimization on their organizations. This aim of this paper is to clearly show all calculations and assumptions used in the analysis. Readers should use this study to better understand...

    Provided By Forrester Research

  • White Papers // Mar 2010

    Enterprise Communications: The Next Decade

    Enterprise communications will continue to undergo significant changes during the next decade, as multimodal cloud services invade traditional communication products and services. Today's Infrastructure and Operations (I&O) leaders need to understand 10 emerging trends that will influence enterprise communications. These include technology innovation for multimodal communications and collaboration, business imperatives...

    Provided By Forrester Research

  • White Papers // Feb 2010

    Impact of FCoE and Unified Fabric on Enterprise Storage Environments: Exploration of the Benefits and Challenges Associated With Migration Toward Common SAN and LAN Infrastructure

    Off late, Cisco commissioned Forrester Consulting to evaluate the current state of storage networking. The focus of this study is on the perceptions and adoption intentions of user firms regarding network fabric unification and specifically focusing on Fibre Channel over Ethernet (FCoE) as an enabling technology for this unification. For...

    Provided By Forrester Research

  • White Papers // Jan 2010

    Exchange 2010 - An Upgrade Worth Considering: Better Back End, Basic Archiving, and Bigger Mailboxes Lead the Benefits List

    Email is business dial tone. Whether on computers or smartphones, email is the most popular application. And Microsoft Exchange is a popular choice for business email. Microsoft's recent release of Exchange Server 2010 has material benefits that should prompt some Exchange 2007 and many Exchange 2003 customers to consider an...

    Provided By Forrester Research

  • White Papers // Dec 2009

    The Forrester Wave: Email Marketing Service Providers, Q4 2009

    The soft economy of the past year coupled with the maturation of the email marketer is exerting positive pressure on the email marketing industry. While there is still a vast need for improvement, the sophistication of email marketers is increasing. Forrester's March 2009 US Interactive Marketing Forecast Online Survey found...

    Provided By Forrester Research

  • White Papers // Oct 2009

    Supporting Sustainable Cloud Services: Investing In The Network To Deliver Scalable, Reliable, And Secure Cloud Computing

    Enterprises are aggressively moving to service-oriented IT delivery. By investing in internal and public cloud computing, enterprises claim decreased total cost of ownership by 30% to 40% as well as improved IT agility in responding to fluctuating business demands. Juniper Networks commissioned Forrester Consulting to conduct a study to better...

    Provided By Forrester Research

  • White Papers // Sep 2009

    Lean: The New Business Technology Imperative

    Everyone wants to be lean these days, whether when stepping off a scale in the morning or reviewing the cost of running a successful business. The authors assembled some of the top analysts on this subject and put them to the test in a no-holds-barred roundtable discussion. The truth is...

    Provided By Forrester Research

  • White Papers // Sep 2009

    Best Practices in User Experience (UX) Design

    Users have great expectations when they visit the Web and mobile applications. They increasingly want an experience that's valuable, easy to use, aesthetically pleasing, and emotionally satisfying. To retain and gain customers, one have to continually win their hearts and minds by providing them with a compelling User Experience (UX)...

    Provided By Forrester Research

  • White Papers // Aug 2009

    Integrate Enterprise Architecture With Application Portfolio Governance

    IT organizations that are seeking to drive down operating costs while delivering business projects on time and on budget find they must manage their application portfolios to provide an optimal foundation for execution. Application Portfolio Management (APM) captures and organizes information about the application portfolio so that business and IT...

    Provided By Forrester Research

  • White Papers // Jul 2009

    Assess Your Infrastructure Virtualization Maturity

    Most companies start down the path of server virtualization by learning about the technology and how it works, testing it against simple applications, and determining where it can be safely applied. In this phase, implementation nearly always starts with test and development systems before moving gingerly into production. It is...

    Provided By Forrester Research

  • White Papers // Jul 2009

    IT Security's Critical Role During Layoffs

    The Gateway Recession of 2009 has brought the prospect of slowing sales and profits - and job losses. Although layoffs are never desirable, they are often necessary. Much of the responsibility for keeping company data safe during layoffs falls to security and risk professionals. When enterprises must think the unthinkable,...

    Provided By Forrester Research

  • White Papers // Jun 2009

    The Forrester Wave: Document Output for Customer Communications Management, Q2 2009

    In Forrester's 95-criteria evaluation of Document Output for Customer Communications Management (DOCCM) vendors, the authors found no overall Leader across all segments; however, numerous Strong Performers and Contenders bring their own strengths to the structured, interactive, and on-demand segments of customer communications. Within these segments, HP and Pitney Bowes Business...

    Provided By Forrester Research

  • White Papers // Jun 2009

    The Business Value of Virtualization

    In May 2009, VMware commissioned Forrester Consulting to evaluate the business value of x86 server virtualization. In particular, Forrester interviewed individuals responsible for the IT infrastructure architecture, including VP and C-level individuals, at 29 large enterprises about why their company invested in virtualization and the specific ways it has improved...

    Provided By Forrester Research

  • White Papers // May 2009

    Understanding the Critical Role of Device Management and Security in Your Business' Mobile Strategy

    Businesses searching for a competitive advantage and striving to attract talent in today's job market are embracing the mobile workstyle for a larger percentage of employees than ever before. This is creating new efficiencies and growth opportunities - but also new challenges for IT. Companies turn to mobility to: improve...

    Provided By Forrester Research

  • White Papers // Apr 2009

    IBM Offers a Broad M&A Services Portfolio With Strong Integration Capabilities

    IBM Global Business Services (IBM GBS) provides broad Mergers and Acquisitions (M&A) services portfolio, which is also fueled by IBM's ample M&A knowledge and business expertise. The company benefits not only from its strong brand and global reach but also from the many personal and longstanding client relationships that its...

    Provided By Forrester Research

  • White Papers // Mar 2009

    Authentication-As - A-Service

    A user name and password have traditionally been used to authenticate Web users, either to log them onto an application or grant them access to a resource. This approach provides a relatively low level of trust for consumers: Passwords can be easy to guess, too short, and difficult to manage....

    Provided By Forrester Research

  • White Papers // Feb 2009

    Platform-as-a-Service Is Here; Can It Help You?

    The nascent and overhyped idea that organizations should move their applications from on-premise data centers to Internet "Clouds" has hit platforms. "Platform-as-a-service" (PaaS) isn't theory; Forrester has found 20 products available today - several of them proven with customers, and the others in early stages of adoption. PaaS promises fast...

    Provided By Forrester Research

  • White Papers // Feb 2009

    2009 Data Protection Budgets, Priorities, and Technology Adoption

    The economic downturn will force IT professionals to prioritize consolidation to reduce costs and initiatives that help the enterprise reduce risk by achieving regulatory compliance and securing sensitive data. To facilitate consolidation and cost reductions, IT will expand the use of server virtualization and take advantage of capacity optimization techniques...

    Provided By Forrester Research

  • White Papers // Jan 2009

    What It Takes to Foster a Culture of Collaboration

    Corporations are taking a fresh look at the way they support internal collaboration. Inspired by the millions of people using social networking tools and hundreds of new products that foster online collaboration, IT departments are looking to technology for answers. Forrester finds a serious flaw with this approach. While IT...

    Provided By Forrester Research

  • White Papers // Jan 2009

    How Server and Network Virtualization Make Data Centers More Dynamic

    Server virtualization has become commonplace, and the question of whether to virtualize has been replaced with "Are the people moving fast enough?" But what are the barriers that keep firms from virtualizing more of their production environments? In October 2008, Cisco Systems commissioned Forrester Consulting to research the answer to...

    Provided By Forrester Research

  • White Papers // Dec 2008

    Micro Focus's Purchase of Relativity Strengthens Its APM and Modernization Offerings

    Micro Focus's acquisition of rival Relativity Technologies for $9.7 million is expected to close in early 2009. What does the acquisition mean to applications professionals? It will have several key positive results, including: the combined company will offer much broader programming language coverage, which will reduce customers' need to buy...

    Provided By Forrester Research

  • White Papers // Nov 2008

    The Total Economic Impact of Cisco Network Optimization Service: MultiCompany Value Analysis

    The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Cisco Network Optimization Service on their organizations. Forrester's aim is to clearly show all calculations and assumptions used in the analysis. Cisco Network Optimization Service is offered by Cisco to help...

    Provided By Forrester Research

  • White Papers // Oct 2008

    Talking to Your CFO About Cloud Computing

    Even in a downturn, companies must get real work done. And that means, for example, that information and knowledge management professionals must still roll out collaboration applications, particularly if travel budgets are slashed. But in capital-constrained times, the upfront cash outlay and financial risk of on-premise solutions can prevent many...

    Provided By Forrester Research

  • White Papers // Oct 2008

    The Forrester Wave: Customer Service Software Solutions, Q4 2008

    Forrester evaluated the leading customer service solution vendors across an average of approximately 180 criteria and found that the vendors still need to be grouped into three groups: interaction-, process-, and record-centric. Forrester found the Leaders in the customer-interaction-centric products to be eGain Communications, KANA Software, RightNow Technologies, Talisma, LivePerson,...

    Provided By Forrester Research

  • Case Studies // Oct 2008

    Unisys Takes Its Own Authentication Medicine

    Unisys is a large and diversified systems integrator with operations worldwide. In recent years, the firm has seen its global workforce become increasingly mobile. At the same time, techniques to defeat passwords have become more sophisticated, eroding the security that passwords once provided. Moreover, as a security systems integrator, Unisys...

    Provided By Forrester Research

  • White Papers // Oct 2008

    New Market Pressures Will Drive Next-Generation IT Services Outsourcing

    Against a background of economic crisis, war, price shocks, natural disasters, and political upheaval, making decisions about IT services for global enterprises is getting more complicated. Regardless of whether think the daily news points to the Apocalypse or simply a rough patch of road, today's turbulent business environment can all...

    Provided By Forrester Research

  • White Papers // Jun 2008

    Organizations Need to Be More Dynamic to Solve Business Imperatives

    Enterprises are facing a constantly increasing set of challenges as the global marketplace becomes ever more competitive. In short, enterprises must become dynamic to improve the speed with which their networks connect people to people, people to processes, and people to knowledge. To achieve this dynamism, they must harness the...

    Provided By Forrester Research

  • Research // Apr 2007

    A New CIO's 100-Day Plan

    When new CIOs start, they have to immediately create momentum and build credibility. High expectations are held by the business community, senior executives, and the IT organization itself ? and starting off on the right foot is critical to managing those initial expectations. To manage this initial roller coaster ride,...

    Provided By Forrester Research

  • Research // Apr 2007

    The IT Strategic Plan Step-By-Step

    It's April and you are four months into your organization's fiscal year. You know that within six months you'll need to have your operating plan for the upcoming year in fairly solid shape. You also know that creating an operating plan without a longer-range strategic view is like driving a...

    Provided By Forrester Research

  • Research // Nov 2005

    IT Strategy Maps: A Tool For Strategic Alignment

    Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made. Forrester recommends that 1) firms start measuring strategic alignment as part of the "you can't...

    Provided By Forrester Research

  • Research // Oct 2005

    The CIO Profile

    Although CIOs have more access to the business than they did even a year ago, their background and time management choices have typecast them as technology specialists. Most business users view the CIO as a technology expert, and CIOs spend most of their time reinforcing this perception by focusing on...

    Provided By Forrester Research

  • Research // Dec 2004

    Best Practices for Service-Level Management

    Aligning IT with business objectives and showing the value of IT to the business is often seen as the Holy Grail by many CIOs. Among the potential ways of demonstrating IT value, reporting and constantly improving the quality of IT services is an effective first step. But service-level management (SLM)...

    Provided By Forrester Research

  • White Papers // Jan 2010

    Exchange 2010 - An Upgrade Worth Considering: Better Back End, Basic Archiving, and Bigger Mailboxes Lead the Benefits List

    Email is business dial tone. Whether on computers or smartphones, email is the most popular application. And Microsoft Exchange is a popular choice for business email. Microsoft's recent release of Exchange Server 2010 has material benefits that should prompt some Exchange 2007 and many Exchange 2003 customers to consider an...

    Provided By Forrester Research

  • White Papers // Feb 2010

    Impact of FCoE and Unified Fabric on Enterprise Storage Environments: Exploration of the Benefits and Challenges Associated With Migration Toward Common SAN and LAN Infrastructure

    Off late, Cisco commissioned Forrester Consulting to evaluate the current state of storage networking. The focus of this study is on the perceptions and adoption intentions of user firms regarding network fabric unification and specifically focusing on Fibre Channel over Ethernet (FCoE) as an enabling technology for this unification. For...

    Provided By Forrester Research

  • White Papers // Aug 2010

    Authentication-As-A-Service

    Traditionally, web users have been authenticated with the use of a username and a password. This enables them to gain access to a resource or to log in. The traditional approach to authentication provides lesser trust and security for the consumers; passwords can be too short, easy to guess or...

    Provided By Forrester Research

  • White Papers // Dec 2009

    The Forrester Wave: Email Marketing Service Providers, Q4 2009

    The soft economy of the past year coupled with the maturation of the email marketer is exerting positive pressure on the email marketing industry. While there is still a vast need for improvement, the sophistication of email marketers is increasing. Forrester's March 2009 US Interactive Marketing Forecast Online Survey found...

    Provided By Forrester Research

  • White Papers // Mar 2009

    Authentication-As - A-Service

    A user name and password have traditionally been used to authenticate Web users, either to log them onto an application or grant them access to a resource. This approach provides a relatively low level of trust for consumers: Passwords can be easy to guess, too short, and difficult to manage....

    Provided By Forrester Research

  • White Papers // Mar 2010

    Enterprise Communications: The Next Decade

    Enterprise communications will continue to undergo significant changes during the next decade, as multimodal cloud services invade traditional communication products and services. Today's Infrastructure and Operations (I&O) leaders need to understand 10 emerging trends that will influence enterprise communications. These include technology innovation for multimodal communications and collaboration, business imperatives...

    Provided By Forrester Research

  • White Papers // Jan 2009

    What It Takes to Foster a Culture of Collaboration

    Corporations are taking a fresh look at the way they support internal collaboration. Inspired by the millions of people using social networking tools and hundreds of new products that foster online collaboration, IT departments are looking to technology for answers. Forrester finds a serious flaw with this approach. While IT...

    Provided By Forrester Research

  • White Papers // Apr 2010

    The Total Economic Impact of SAS Marketing Optimization

    The purpose of this paper is to provide readers with a framework to evaluate the potential financial impact of SAS Marketing Optimization on their organizations. This aim of this paper is to clearly show all calculations and assumptions used in the analysis. Readers should use this study to better understand...

    Provided By Forrester Research

  • White Papers // Sep 2009

    Best Practices in User Experience (UX) Design

    Users have great expectations when they visit the Web and mobile applications. They increasingly want an experience that's valuable, easy to use, aesthetically pleasing, and emotionally satisfying. To retain and gain customers, one have to continually win their hearts and minds by providing them with a compelling User Experience (UX)...

    Provided By Forrester Research

  • White Papers // Jun 2010

    The Forrester Wave: CRM Suites For Midsized Organizations, Q2 2010

    Forrester evaluated 19 leading customer relationship management (CRM) suite solutions against 516 criteria reflecting the requirements of midsized organizations. The authors found that vendors in the Leader category, such as CDC Software, Microsoft, Oracle CRM On Demand, RightNow Technologies, salesforce.com, CRM functionality in SAP Business-All-in-One, and SugarCRM are gaining ground...

    Provided By Forrester Research

  • White Papers // Jun 2010

    The Forrester Wave: CRM Suites For Large Organizations, Q2 2010

    CRM evolves into the extended CRM application ecosystem. Mature organizations understand that optimizing end-to-end customer-facing business processes means integrating solutions that extend beyond "Traditional CRM". In addition to marketing, sales, and service functionalities, one need to think about incorporating closely related capabilities like billing, order management, or contract management. Customer...

    Provided By Forrester Research

  • White Papers // Jun 2009

    The Business Value of Virtualization

    In May 2009, VMware commissioned Forrester Consulting to evaluate the business value of x86 server virtualization. In particular, Forrester interviewed individuals responsible for the IT infrastructure architecture, including VP and C-level individuals, at 29 large enterprises about why their company invested in virtualization and the specific ways it has improved...

    Provided By Forrester Research

  • White Papers // Oct 2009

    Supporting Sustainable Cloud Services: Investing In The Network To Deliver Scalable, Reliable, And Secure Cloud Computing

    Enterprises are aggressively moving to service-oriented IT delivery. By investing in internal and public cloud computing, enterprises claim decreased total cost of ownership by 30% to 40% as well as improved IT agility in responding to fluctuating business demands. Juniper Networks commissioned Forrester Consulting to conduct a study to better...

    Provided By Forrester Research

  • White Papers // Jul 2009

    Assess Your Infrastructure Virtualization Maturity

    Most companies start down the path of server virtualization by learning about the technology and how it works, testing it against simple applications, and determining where it can be safely applied. In this phase, implementation nearly always starts with test and development systems before moving gingerly into production. It is...

    Provided By Forrester Research

  • White Papers // Sep 2009

    Lean: The New Business Technology Imperative

    Everyone wants to be lean these days, whether when stepping off a scale in the morning or reviewing the cost of running a successful business. The authors assembled some of the top analysts on this subject and put them to the test in a no-holds-barred roundtable discussion. The truth is...

    Provided By Forrester Research

  • White Papers // Sep 2011

    The Client Virtualisation Imperative: IT Leaders Embrace Virtual Desktops That Require Hybrid Tools, Skills and Managed Services

    With server virtualisation now well established in the world's data centres, IT leaders are turning their attention to client virtualisation to address some of their greatest computing challenges. But vendors often offer conflicting guidance and there are endless architectures and technology options to consider. Because there's no one-size-fits-all solution for...

    Provided By Forrester Research

  • White Papers // Jan 2009

    How Server and Network Virtualization Make Data Centers More Dynamic

    Server virtualization has become commonplace, and the question of whether to virtualize has been replaced with "Are the people moving fast enough?" But what are the barriers that keep firms from virtualizing more of their production environments? In October 2008, Cisco Systems commissioned Forrester Consulting to research the answer to...

    Provided By Forrester Research

  • Research // Dec 2004

    Best Practices for Service-Level Management

    Aligning IT with business objectives and showing the value of IT to the business is often seen as the Holy Grail by many CIOs. Among the potential ways of demonstrating IT value, reporting and constantly improving the quality of IT services is an effective first step. But service-level management (SLM)...

    Provided By Forrester Research

  • White Papers // Oct 2008

    The Forrester Wave: Customer Service Software Solutions, Q4 2008

    Forrester evaluated the leading customer service solution vendors across an average of approximately 180 criteria and found that the vendors still need to be grouped into three groups: interaction-, process-, and record-centric. Forrester found the Leaders in the customer-interaction-centric products to be eGain Communications, KANA Software, RightNow Technologies, Talisma, LivePerson,...

    Provided By Forrester Research

  • White Papers // Oct 2008

    New Market Pressures Will Drive Next-Generation IT Services Outsourcing

    Against a background of economic crisis, war, price shocks, natural disasters, and political upheaval, making decisions about IT services for global enterprises is getting more complicated. Regardless of whether think the daily news points to the Apocalypse or simply a rough patch of road, today's turbulent business environment can all...

    Provided By Forrester Research

  • White Papers // Jun 2009

    The Forrester Wave: Document Output for Customer Communications Management, Q2 2009

    In Forrester's 95-criteria evaluation of Document Output for Customer Communications Management (DOCCM) vendors, the authors found no overall Leader across all segments; however, numerous Strong Performers and Contenders bring their own strengths to the structured, interactive, and on-demand segments of customer communications. Within these segments, HP and Pitney Bowes Business...

    Provided By Forrester Research

  • White Papers // Nov 2008

    The Total Economic Impact of Cisco Network Optimization Service: MultiCompany Value Analysis

    The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Cisco Network Optimization Service on their organizations. Forrester's aim is to clearly show all calculations and assumptions used in the analysis. Cisco Network Optimization Service is offered by Cisco to help...

    Provided By Forrester Research

  • Case Studies // Oct 2008

    Unisys Takes Its Own Authentication Medicine

    Unisys is a large and diversified systems integrator with operations worldwide. In recent years, the firm has seen its global workforce become increasingly mobile. At the same time, techniques to defeat passwords have become more sophisticated, eroding the security that passwords once provided. Moreover, as a security systems integrator, Unisys...

    Provided By Forrester Research

  • White Papers // Jul 2009

    IT Security's Critical Role During Layoffs

    The Gateway Recession of 2009 has brought the prospect of slowing sales and profits - and job losses. Although layoffs are never desirable, they are often necessary. Much of the responsibility for keeping company data safe during layoffs falls to security and risk professionals. When enterprises must think the unthinkable,...

    Provided By Forrester Research

  • White Papers // May 2009

    Understanding the Critical Role of Device Management and Security in Your Business' Mobile Strategy

    Businesses searching for a competitive advantage and striving to attract talent in today's job market are embracing the mobile workstyle for a larger percentage of employees than ever before. This is creating new efficiencies and growth opportunities - but also new challenges for IT. Companies turn to mobility to: improve...

    Provided By Forrester Research

  • White Papers // Apr 2009

    IBM Offers a Broad M&A Services Portfolio With Strong Integration Capabilities

    IBM Global Business Services (IBM GBS) provides broad Mergers and Acquisitions (M&A) services portfolio, which is also fueled by IBM's ample M&A knowledge and business expertise. The company benefits not only from its strong brand and global reach but also from the many personal and longstanding client relationships that its...

    Provided By Forrester Research

  • White Papers // Aug 2009

    Integrate Enterprise Architecture With Application Portfolio Governance

    IT organizations that are seeking to drive down operating costs while delivering business projects on time and on budget find they must manage their application portfolios to provide an optimal foundation for execution. Application Portfolio Management (APM) captures and organizes information about the application portfolio so that business and IT...

    Provided By Forrester Research

  • White Papers // Oct 2008

    Talking to Your CFO About Cloud Computing

    Even in a downturn, companies must get real work done. And that means, for example, that information and knowledge management professionals must still roll out collaboration applications, particularly if travel budgets are slashed. But in capital-constrained times, the upfront cash outlay and financial risk of on-premise solutions can prevent many...

    Provided By Forrester Research

  • White Papers // Feb 2009

    Platform-as-a-Service Is Here; Can It Help You?

    The nascent and overhyped idea that organizations should move their applications from on-premise data centers to Internet "Clouds" has hit platforms. "Platform-as-a-service" (PaaS) isn't theory; Forrester has found 20 products available today - several of them proven with customers, and the others in early stages of adoption. PaaS promises fast...

    Provided By Forrester Research

  • White Papers // Dec 2008

    Micro Focus's Purchase of Relativity Strengthens Its APM and Modernization Offerings

    Micro Focus's acquisition of rival Relativity Technologies for $9.7 million is expected to close in early 2009. What does the acquisition mean to applications professionals? It will have several key positive results, including: the combined company will offer much broader programming language coverage, which will reduce customers' need to buy...

    Provided By Forrester Research

  • White Papers // Feb 2009

    2009 Data Protection Budgets, Priorities, and Technology Adoption

    The economic downturn will force IT professionals to prioritize consolidation to reduce costs and initiatives that help the enterprise reduce risk by achieving regulatory compliance and securing sensitive data. To facilitate consolidation and cost reductions, IT will expand the use of server virtualization and take advantage of capacity optimization techniques...

    Provided By Forrester Research

  • Research // Oct 2005

    The CIO Profile

    Although CIOs have more access to the business than they did even a year ago, their background and time management choices have typecast them as technology specialists. Most business users view the CIO as a technology expert, and CIOs spend most of their time reinforcing this perception by focusing on...

    Provided By Forrester Research

  • Research // Nov 2005

    IT Strategy Maps: A Tool For Strategic Alignment

    Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made. Forrester recommends that 1) firms start measuring strategic alignment as part of the "you can't...

    Provided By Forrester Research

  • Research // Apr 2007

    The IT Strategic Plan Step-By-Step

    It's April and you are four months into your organization's fiscal year. You know that within six months you'll need to have your operating plan for the upcoming year in fairly solid shape. You also know that creating an operating plan without a longer-range strategic view is like driving a...

    Provided By Forrester Research

  • Research // Apr 2007

    A New CIO's 100-Day Plan

    When new CIOs start, they have to immediately create momentum and build credibility. High expectations are held by the business community, senior executives, and the IT organization itself ? and starting off on the right foot is critical to managing those initial expectations. To manage this initial roller coaster ride,...

    Provided By Forrester Research

  • White Papers // Jun 2008

    Organizations Need to Be More Dynamic to Solve Business Imperatives

    Enterprises are facing a constantly increasing set of challenges as the global marketplace becomes ever more competitive. In short, enterprises must become dynamic to improve the speed with which their networks connect people to people, people to processes, and people to knowledge. To achieve this dynamism, they must harness the...

    Provided By Forrester Research