frontrange

Displaying 1-21 of 21 results

  • White Papers // Mar 2014

    Innovating Through Cloud Technologies: Change is in Your hands

    EMA research shows that organizations typically encounter numerous challenges when leveraging cloud. These issues do not emerge on PowerPoint during the cloud vendor's sales presentation, but become evident when the cloud deployment project begins. In addition, most enterprises have much work left to do in terms of data center automation,...

    Provided By frontrange

  • White Papers // Mar 2014

    Automation Brings Promise to IT Operations Management, but at What Cost?

    Summary: IT operations organizations will remain under pressure to increase their value proposition to the business while reducing the associated cost. Increased automation and the reduction of systemic complexity are paramount to this objective. Key Findings: IT operations organizations that do not move at the pace of change the business...

    Provided By frontrange

  • White Papers // Mar 2014

    Predicts 2014: Automation Brings Promise to IT Operations Management, but at What Cost?

    Summary IT operations organizations will remain under pressure to increase their value proposition to the business while reducing the associated cost. Increased automation and the reduction of systemic complexity are paramount to this objective. Key Findings IT operations organizations that do not move at the pace of...

    Provided By frontrange

  • White Papers // Nov 2013

    Supporting Workforce Mobility: Best Practices in Enterprise Mobility Management (German)

    Business success in meeting today's dynamic organizational requirements is dependent on its ability to empower a mobile workforce. Business IT resources -- including application, data, and services -- must be securely and reliably accessible by every device employed to perform business tasks, regardless of whether it is owned by the...

    Provided By frontrange

  • White Papers // Oct 2013

    Supporting Workforce Mobility: Best Practices in Enterprise Mobility Management

    Business success in meeting today's dynamic organizational requirements is dependent on its ability to empower a mobile workforce. Business IT resources -- including application, data, and services -- must be securely and reliably accessible by every device employed to perform business tasks, regardless of whether it is owned by the...

    Provided By frontrange

  • White Papers // Oct 2013

    EMA, Embracing Trends and Technologies - Change is in Your Hands

    Few processes are as impactful to business operations as the introduction of technology changes. This is particularly true of trending technologies supporting IT service optimization, cloud computing and workforce mobility, which collectively represent a radical departure from traditional methods of enterprise computing. In this whitepaper learn about these three key...

    Provided By frontrange

  • White Papers // Oct 2013

    Empowering Your Mobile Workforce: Change is in Your Hands

    The adoption of trending technologies, such as workforce mobility, are essential to ensuring any modern enterprise remains competitive, profitable, agile and successful in meeting organizational goals. Process and technology changes, however, are rarely adopted without resistance from both users and administrators and can be disruptive to business productivity. IT managers...

    Provided By frontrange

  • White Papers // Jun 2013

    Best Practices for Resolving Emerging Challenges in Desktop and Server Management

    A recent convergence of new technology introductions has ushered in a new period of transition that fundamentally changes the way we utilize and manage IT resources. These challenges require processes and automation solutions that will deliver the agility and extensibility to maintain performance and reliability without sacrificing cost-effectiveness in IT...

    Provided By frontrange

  • White Papers // Jun 2013

    Ready Your Enterprise for the Next Generation of Client Computing

    Data is now accessed via physical and virtual desktops, laptops and mobile devices. Though supporting such flexibility often proves beneficial for worker productivity, IT organizations struggle to control and manage the widening pool of devices and operating systems. View the Computerworld Survey results to better understand these challenges and prepare...

    Provided By frontrange

  • White Papers // Jun 2013

    Hybrid IT Service Management: A Requirement for Virtualization and Cloud Computing

    Many IT organizations are excited about the prospects of incorporating Cloud-based and virtual computing technologies into their present/future vision. At the same time, many of these same organizations have been educated and taken many steps on the road to IT service management maturity. But Cloud is a means to improved...

    Provided By frontrange

  • White Papers // Jun 2013

    CIO Quickpulse: IT in Search of Integrated Service Management

    Managing IT services has rarely been as challenging as it is today. Service and support staff face continuously escalating demands and complexity, which increase costs, drag down productivity and hamper the effectiveness of the IT department in supporting business goals. The solution is to tame the complexity by adopting a...

    Provided By frontrange

  • White Papers // Jun 2013

    Business Case: Learn how you can unlock the value and benefit from a 6.x ROI with an Automated, Unified IT Service and Client Management Solution

    Maximizing operational efficiencies, reducing IT costs, and improving service quality and compliance are just a few of the primary concerns for IT organizations looking to improve their efficiency and deliver more strategic value to their companies. This challenge is made more complex when IT Service and Client Management processes are...

    Provided By frontrange

  • White Papers // Jun 2013

    The Impact of Cloud Technologies on IT Service Management

    Every market forecast clearly shows that user adoption of Cloud Computing alternatives is accelerating and fueling the rapid growth of the Cloud Computing industry. THINKstrategies and FrontRange have teamed up to conduct a survey to better understand how this trend is impacting the IT Service Management (ITSM) needs of organizations....

    Provided By frontrange

  • White Papers // Mar 2010

    CRM Buyer's Guide Volume III: How Can I Get The Most From My Chosen CRM Solution?

    The goal of any CRM system is not only keeping track of customer information, but also enabling ease of doing business for the customers. Enabling customers to work more easily and develop a powerful, reliable relationship with the company will have them coming back for future business. CRM systems play...

    Provided By frontrange

  • White Papers // Mar 2010

    CRM Buyer's Guide Volume I: What Is CRM and How Can It Improve My Business?

    Customer Relationship Management (CRM) is one of the most widely-used and most widely-misunderstood terms in today's corporate environments. Put simply, 'CRM' is a catch-all term used to describe software and related technologies that manage customer-facing business functions (most notably Sales, Customer Service and Marketing), business processes and data. When done...

    Provided By frontrange

  • White Papers // Mar 2010

    CRM Buyer's Guide Volume II: What Is The Right CRM System For Me?

    This paper contains some great questions while purchasing or implementing CRM solution. Understanding the customer strategy and the role the customers play in any business is the number one item when considering a CRM application and the benefits the solution will provide the company. Take time in establishing CRM strategy,...

    Provided By frontrange

  • White Papers // Feb 2010

    The B2B Direct Marketing Handbook

    One of the things that makes direct marketing and demand generation such powerful tools for today's B2B marketers is the ability to measure outcomes. With the right measurement tools and metrics in place, the results of one campaign should enable you to refine your strategy and generate a higher response...

    Provided By frontrange

  • White Papers // Jul 2009

    Ten Steps To CRM Success A Customer Relationship Management White Paper

    CRM software is used to support these processes - managing information about customers and customer interactions to be entered, stored and accessed by employees within different departments. Typical CRM goals include optimized services provided to customers, targeted marketing programs and improved sales engagement. CRM is not just about technology, but...

    Provided By frontrange

  • White Papers // Jan 2009

    Top Tips For Success In A Slowing Economy: CRM Best Practices

    With selling stages and tactics defined, sales reps then need a way to stay on that path and actively track each step in real time. Level Four sales organizations go beyond simply setting up tabs in the opportunity management module of the CRM application for each selling stage, but involve...

    Provided By frontrange

  • White Papers // Jan 2009

    Top Tips For Success In A Slowing Economy: CRM Best Practices Four Ways Integrated Voice And CRM Solutions Drive Increased Revenue

    A lot goes into managing customer relationships across the full lifecycle - strategies, technologies, processes, people, measurement... But above all, it's still about the customer's experience at every touch point. From marketing to sales to service, it's vital to service them in the way they want. It's about optimizing interaction...

    Provided By frontrange

  • White Papers // Jun 2006

    Forrester Best Practices: How IT Must Shape and Manage Demand

    Download the Forrester Research white paper, "How IT Must Shape and Manage Demand," to read about best practices in IT demand management, a critical IT governance process that: Aligns IT resources to optimize business value Influences and modifies end user behavior by providing meaningful information Enables a more complete...

    Provided By frontrange

  • White Papers // Jul 2009

    Ten Steps To CRM Success A Customer Relationship Management White Paper

    CRM software is used to support these processes - managing information about customers and customer interactions to be entered, stored and accessed by employees within different departments. Typical CRM goals include optimized services provided to customers, targeted marketing programs and improved sales engagement. CRM is not just about technology, but...

    Provided By frontrange

  • White Papers // Feb 2010

    The B2B Direct Marketing Handbook

    One of the things that makes direct marketing and demand generation such powerful tools for today's B2B marketers is the ability to measure outcomes. With the right measurement tools and metrics in place, the results of one campaign should enable you to refine your strategy and generate a higher response...

    Provided By frontrange

  • White Papers // Jun 2013

    Best Practices for Resolving Emerging Challenges in Desktop and Server Management

    A recent convergence of new technology introductions has ushered in a new period of transition that fundamentally changes the way we utilize and manage IT resources. These challenges require processes and automation solutions that will deliver the agility and extensibility to maintain performance and reliability without sacrificing cost-effectiveness in IT...

    Provided By frontrange

  • White Papers // Jun 2013

    Ready Your Enterprise for the Next Generation of Client Computing

    Data is now accessed via physical and virtual desktops, laptops and mobile devices. Though supporting such flexibility often proves beneficial for worker productivity, IT organizations struggle to control and manage the widening pool of devices and operating systems. View the Computerworld Survey results to better understand these challenges and prepare...

    Provided By frontrange

  • White Papers // Jun 2013

    Hybrid IT Service Management: A Requirement for Virtualization and Cloud Computing

    Many IT organizations are excited about the prospects of incorporating Cloud-based and virtual computing technologies into their present/future vision. At the same time, many of these same organizations have been educated and taken many steps on the road to IT service management maturity. But Cloud is a means to improved...

    Provided By frontrange

  • White Papers // Jun 2013

    CIO Quickpulse: IT in Search of Integrated Service Management

    Managing IT services has rarely been as challenging as it is today. Service and support staff face continuously escalating demands and complexity, which increase costs, drag down productivity and hamper the effectiveness of the IT department in supporting business goals. The solution is to tame the complexity by adopting a...

    Provided By frontrange

  • White Papers // Jun 2013

    Business Case: Learn how you can unlock the value and benefit from a 6.x ROI with an Automated, Unified IT Service and Client Management Solution

    Maximizing operational efficiencies, reducing IT costs, and improving service quality and compliance are just a few of the primary concerns for IT organizations looking to improve their efficiency and deliver more strategic value to their companies. This challenge is made more complex when IT Service and Client Management processes are...

    Provided By frontrange

  • White Papers // Jun 2013

    The Impact of Cloud Technologies on IT Service Management

    Every market forecast clearly shows that user adoption of Cloud Computing alternatives is accelerating and fueling the rapid growth of the Cloud Computing industry. THINKstrategies and FrontRange have teamed up to conduct a survey to better understand how this trend is impacting the IT Service Management (ITSM) needs of organizations....

    Provided By frontrange

  • White Papers // Oct 2013

    EMA, Embracing Trends and Technologies - Change is in Your Hands

    Few processes are as impactful to business operations as the introduction of technology changes. This is particularly true of trending technologies supporting IT service optimization, cloud computing and workforce mobility, which collectively represent a radical departure from traditional methods of enterprise computing. In this whitepaper learn about these three key...

    Provided By frontrange

  • White Papers // Oct 2013

    Empowering Your Mobile Workforce: Change is in Your Hands

    The adoption of trending technologies, such as workforce mobility, are essential to ensuring any modern enterprise remains competitive, profitable, agile and successful in meeting organizational goals. Process and technology changes, however, are rarely adopted without resistance from both users and administrators and can be disruptive to business productivity. IT managers...

    Provided By frontrange

  • White Papers // Oct 2013

    Supporting Workforce Mobility: Best Practices in Enterprise Mobility Management

    Business success in meeting today's dynamic organizational requirements is dependent on its ability to empower a mobile workforce. Business IT resources -- including application, data, and services -- must be securely and reliably accessible by every device employed to perform business tasks, regardless of whether it is owned by the...

    Provided By frontrange

  • White Papers // Nov 2013

    Supporting Workforce Mobility: Best Practices in Enterprise Mobility Management (German)

    Business success in meeting today's dynamic organizational requirements is dependent on its ability to empower a mobile workforce. Business IT resources -- including application, data, and services -- must be securely and reliably accessible by every device employed to perform business tasks, regardless of whether it is owned by the...

    Provided By frontrange

  • White Papers // Mar 2014

    Predicts 2014: Automation Brings Promise to IT Operations Management, but at What Cost?

    Summary IT operations organizations will remain under pressure to increase their value proposition to the business while reducing the associated cost. Increased automation and the reduction of systemic complexity are paramount to this objective. Key Findings IT operations organizations that do not move at the pace of...

    Provided By frontrange

  • White Papers // Mar 2014

    Automation Brings Promise to IT Operations Management, but at What Cost?

    Summary: IT operations organizations will remain under pressure to increase their value proposition to the business while reducing the associated cost. Increased automation and the reduction of systemic complexity are paramount to this objective. Key Findings: IT operations organizations that do not move at the pace of change the business...

    Provided By frontrange

  • White Papers // Mar 2014

    Innovating Through Cloud Technologies: Change is in Your hands

    EMA research shows that organizations typically encounter numerous challenges when leveraging cloud. These issues do not emerge on PowerPoint during the cloud vendor's sales presentation, but become evident when the cloud deployment project begins. In addition, most enterprises have much work left to do in terms of data center automation,...

    Provided By frontrange

  • White Papers // Jan 2009

    Top Tips For Success In A Slowing Economy: CRM Best Practices

    With selling stages and tactics defined, sales reps then need a way to stay on that path and actively track each step in real time. Level Four sales organizations go beyond simply setting up tabs in the opportunity management module of the CRM application for each selling stage, but involve...

    Provided By frontrange

  • White Papers // Jan 2009

    Top Tips For Success In A Slowing Economy: CRM Best Practices Four Ways Integrated Voice And CRM Solutions Drive Increased Revenue

    A lot goes into managing customer relationships across the full lifecycle - strategies, technologies, processes, people, measurement... But above all, it's still about the customer's experience at every touch point. From marketing to sales to service, it's vital to service them in the way they want. It's about optimizing interaction...

    Provided By frontrange

  • White Papers // Mar 2010

    CRM Buyer's Guide Volume I: What Is CRM and How Can It Improve My Business?

    Customer Relationship Management (CRM) is one of the most widely-used and most widely-misunderstood terms in today's corporate environments. Put simply, 'CRM' is a catch-all term used to describe software and related technologies that manage customer-facing business functions (most notably Sales, Customer Service and Marketing), business processes and data. When done...

    Provided By frontrange

  • White Papers // Mar 2010

    CRM Buyer's Guide Volume II: What Is The Right CRM System For Me?

    This paper contains some great questions while purchasing or implementing CRM solution. Understanding the customer strategy and the role the customers play in any business is the number one item when considering a CRM application and the benefits the solution will provide the company. Take time in establishing CRM strategy,...

    Provided By frontrange

  • White Papers // Mar 2010

    CRM Buyer's Guide Volume III: How Can I Get The Most From My Chosen CRM Solution?

    The goal of any CRM system is not only keeping track of customer information, but also enabling ease of doing business for the customers. Enabling customers to work more easily and develop a powerful, reliable relationship with the company will have them coming back for future business. CRM systems play...

    Provided By frontrange

  • White Papers // Jun 2006

    Forrester Best Practices: How IT Must Shape and Manage Demand

    Download the Forrester Research white paper, "How IT Must Shape and Manage Demand," to read about best practices in IT demand management, a critical IT governance process that: Aligns IT resources to optimize business value Influences and modifies end user behavior by providing meaningful information Enables a more complete...

    Provided By frontrange