Genpact

Displaying 1 - 10 of 16 results

  • Direct Spend Management Optimizing spend and increasing direct material availability

    White Papers // Jul 2012 // provided by Genpact

    In the last few years since the Great Recession, organizations have attempted to optimize supply chain operations and position themselves for growth over the next 3-5 years. This includes tapping "low-hanging fruit" in the optimization journey, largely in the indirect sourcing transactional services such as logistics. Procuring "direct" material, however, ...

    Download Now
  • Building the Channel Agnostic Customer Service Platform

    White Papers // Jul 2012 // provided by Genpact

    Smart phones and technology advancements have revolutionized the way people behave, interact, consume and live. However, organizations have conspired to make it a little too easy to efficiently "process" customers, rather than figuring how to effectively and intelligently "serve" them. This is increasingly causing frustrating customer service experience and increasing ...

    Download Now
  • Design to Deliver A Game Changer for the Discrete Manufacturing Industry

    White Papers // Jul 2012 // provided by Genpact

    Manufacturing order backlog is on the upswing, competition is fierce and customers are unrelenting in their requirements. How do manufacturing companies keep up the pace? With supply chain services coming of age and clients looking for further value adds, it is time for the industry to redefine itself and look ...

    Download Now
  • Making Enterprises More Agile and Competitive

    White Papers // Jul 2012 // provided by Genpact

    Business processes, when not fully optimized, result in value leakages. This leads to suboptimal financial and operational performance making enterprises reactive and less competitive. This paper illustrates how enterprises can use business processes as a lever to drive business growth and achieve best-in-class performance. Smart Enterprise Processes (SEPSM), ...

    Download Now
  • New Era Of Fundamental Change Calls For Peak Performance

    White Papers // Jul 2012 // provided by Genpact

    Financial services firms are facing challenges today that are more severe and intractable than any they have encountered before. As they move forward in this new environment, they will likely be forced to accept slower growth and leaner profits. Cost-management alone will not be enough to remove the threat of ...

    Download Now
  • The Future Ready Enterprise - Making Your Run At Tomorrow

    White Papers // Jul 2012 // provided by Genpact

    Global economic volatility is the new reality. Escalating costs, changing technologies, complex regulations, unpredictable markets and record deficits are impacting businesses around the world and have created new challenges in meeting shareholder expectations. Enterprises that use analytics and technology to address these business challenges have a tremendous competitive advantage. However, ...

    Download Now
  • Tips for the intelligent enterprise: 7 procurement outsourcing myths, demystified

    White Papers // Jul 2012 // provided by Genpact

    In recent times, misunderstandings about why, when and what to outsource have increased in the procurement outsourcing (PO) space, creating gaps between customer expectations and actual outcomes. While the success of outsourcing initiatives is partly driven by a service provider's performance, Genpact' s long experience with enabling more effective sourcing ...

    Download Now
  • Customer Self Serve in B2B Order To Cash

    White Papers // Jul 2012 // provided by Genpact

    Conditioned by the convenience of social networking, online shopping, and instant access to information of every conceivable kind, the "wired" generation expects the business world to keep up, in the form of tools individuals can use to manage interactions with the businesses they patronize. That individual expectation crosses over into ...

    Download Now
  • Six Ways to Boost Service Profitability and Customer Satisfaction

    White Papers // Jul 2012 // provided by Genpact

    Global economic volatility is the new reality. Escalating costs, changing technologies, complex regulations, unpredictable markets and record deficits are impacting businesses around the world and have created new challenges in meeting shareholder expectations. Aftermarket Services (AMS) have become increasingly important as manufacturing organizations look for ways to generate profits, reduce ...

    Download Now
  • Getting Ahead of the Competition: Maximizing SEPA Business Benefits Through OTC Transformation

    White Papers // Jul 2012 // provided by Genpact

    The introduction of Single European Payments Area (SEPA) is the most important initiative implemented within the payments landscape since the introduction of the euro in 2002. SEPA aims to create a single common market within Europe where individuals and corporations will be able to send and receive euro payments across ...

    Download Now

Submit Your Content

Get your content listed in our directory for free!

Our directory is the largest library of vendor-supplied technical content on the web. It's also the first place IT decision makers turn to when researching technology solutions. Our members are already finding your competitors' papers here - shouldn't they find yours too?