Harvard Business Review

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  • The Process Audit

    White Papers // Apr 2007 // provided by Harvard Business Review

    Business has embraced process management as a way of life. New and controversial when the author first described the concept 17 years ago in the pages of this magazine (see \"Reengineering Work: Don't Automate, Obliterate,\" HBR July - August 1990), the process-based approach to transformation is now used routinely by ...

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