Institute of Economic Sciences

Displaying 1-2 of 2 results

  • White Papers // Aug 2010

    Effective Implementation Of E-CRM Strategy

    In the era of digital economy customer satisfaction and loyalty are key factors for the establishment of good relations with customers and partners in the supply chain. For customers to be satisfied data protection and privacy are prerequisite for obtaining quality information. Information gathered may be transformed through a system...

    Provided By Institute of Economic Sciences

  • White Papers // Oct 2009

    Characteristics Of Exporting And Non-Exporting Firms In Austria

    In this paper, the authors provide detailed evidence on the importance and performance of exporters compared to non-exporters in Austrian manufacturing, based on firm level data. The results are in line with those found in other studies pointing towards the exceptional role of exporting firms with respect to various size...

    Provided By Institute of Economic Sciences

  • White Papers // Oct 2009

    Characteristics Of Exporting And Non-Exporting Firms In Austria

    In this paper, the authors provide detailed evidence on the importance and performance of exporters compared to non-exporters in Austrian manufacturing, based on firm level data. The results are in line with those found in other studies pointing towards the exceptional role of exporting firms with respect to various size...

    Provided By Institute of Economic Sciences

  • White Papers // Aug 2010

    Effective Implementation Of E-CRM Strategy

    In the era of digital economy customer satisfaction and loyalty are key factors for the establishment of good relations with customers and partners in the supply chain. For customers to be satisfied data protection and privacy are prerequisite for obtaining quality information. Information gathered may be transformed through a system...

    Provided By Institute of Economic Sciences