JD Supra

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  • When Outsourcing Turns Sour

    White Papers // Jun 2010 // provided by JD Supra

    Long-term IT outsourcing relationships invariably produce disputes involving scope, price, performance and delays, or changed requirements. Resolving these disputes is fundamental to good governance of outsourcing agreements. In most instances, alternative dispute resolution procedures (ADR) can provide a mutually acceptable pathway to dispute resolution. The alternative - "See you in ...

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