Microsoft Dynamics

Displaying 1-9 of 9 results

  • White Papers // Aug 2011

    Optimizing Business Productivity: Do More for Your Customers and Your Business

    In our current business environment, all too often, productivity is confused with simply demanding more from employees. What's needed is a holistic approach to increasing total business productivity with just the right mix of people, processes, and technology. A solid customer relationship management (CRM) strategy can achieve all of those....

    Provided By Microsoft Dynamics

  • White Papers // Jan 2011

    Healthcare Fact Sheet

    With Microsoft Dynamics CRM, healthcare providers can improve the delivery of care, lower costs, and help patients manage their health. Using Microsoft Dynamics CRM tools, you can: Streamline administrative tasks so you can concentrate on patient needs. Coordinate care more effectively with shared access to patient information....

    Provided By Microsoft Dynamics

  • Case Studies // Jan 2011

    The Power of Productivity Microsoft Dynamics® CRM Customer Showcase

    Microsoft Dynamics® CRM 2011 is an easy-to-use sales force automation and relationship-management system that improves the productivity of sales, service, and marketing professionals. It also delivers valuable insights for organizations of all sizes via the cloud or on premises. Organizations all over the world have used Microsoft Dynamics CRM...

    Provided By Microsoft Dynamics

  • White Papers // Jan 2011

    Microsoft Dynamics® CRM for Federal Agencies

    Learn how Microsoft Dynamics CRM helps improve collaboration, communication, operational insight, and overall efficiencies. The changing expectations of government organizations require agencies and other groups to continually share and provide the most up-to-date information. Consider a way to cost-effectively configure and deploy multiple lines of business solutions adapted...

    Provided By Microsoft Dynamics

  • White Papers // Apr 2010

    Banks Use CRM To Drive Profitability, Cut Costs, Reduce Risk

    According to First Research, ?The profitability of individual banks depends on marketing skills, efficient operations, and good risk management. Achieving that is difficult enough in a normal economy. So how are bankers supposed to optimize these competency areas in a recession? The answer: by being agile and adapting quickly to...

    Provided By Microsoft Dynamics

  • White Papers // Jan 2010

    Customer Service Data Sheet

    Explore how Microsoft Dynamics? CRM business software arms your customer service professionals with a customer service and support solution that combines the power of productivity with ease of use. Users can take advantage of a wealth of features like case management, workflows, dashboards, and knowledge management right within the...

    Provided By Microsoft Dynamics

  • White Papers // Jul 2009

    Microsoft Dynamics® CRM and Social Networking: Engaging the Social Customer

    Whitepaper: CRM and Social Networking: Engaging the Social Customer As the power of Social Networking continues to grow, it's never more important to understand exactly what it has become. From a high level, social networking is described as the convergence of technologies that make it possible for individuals to...

    Provided By Microsoft Dynamics

  • White Papers // Apr 2009

    Customer Relationship Management: The Winning Strategy in a Challenging Economy

    As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock of the economic conditions. In a growth economy, businesses typically work hard to expand their customer base and spend aggressively to stoke the growth...

    Provided By Microsoft Dynamics

  • White Papers // Jan 2009

    Local Governments Strengthen Service, Achieve New Operating Efficiencies with CRM

    Learn how independent analysis shows that Microsoft Dynamics CRM drives substantial productivity and service level upgrades for local governments. In order to clearly understand how local governments are using and deriving benefits from Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay...

    Provided By Microsoft Dynamics

  • White Papers // Apr 2009

    Customer Relationship Management: The Winning Strategy in a Challenging Economy

    As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock of the economic conditions. In a growth economy, businesses typically work hard to expand their customer base and spend aggressively to stoke the growth...

    Provided By Microsoft Dynamics

  • White Papers // Aug 2011

    Optimizing Business Productivity: Do More for Your Customers and Your Business

    In our current business environment, all too often, productivity is confused with simply demanding more from employees. What's needed is a holistic approach to increasing total business productivity with just the right mix of people, processes, and technology. A solid customer relationship management (CRM) strategy can achieve all of those....

    Provided By Microsoft Dynamics

  • White Papers // Jan 2010

    Customer Service Data Sheet

    Explore how Microsoft Dynamics? CRM business software arms your customer service professionals with a customer service and support solution that combines the power of productivity with ease of use. Users can take advantage of a wealth of features like case management, workflows, dashboards, and knowledge management right within the...

    Provided By Microsoft Dynamics

  • White Papers // Jan 2011

    Healthcare Fact Sheet

    With Microsoft Dynamics CRM, healthcare providers can improve the delivery of care, lower costs, and help patients manage their health. Using Microsoft Dynamics CRM tools, you can: Streamline administrative tasks so you can concentrate on patient needs. Coordinate care more effectively with shared access to patient information....

    Provided By Microsoft Dynamics

  • Case Studies // Jan 2011

    The Power of Productivity Microsoft Dynamics® CRM Customer Showcase

    Microsoft Dynamics® CRM 2011 is an easy-to-use sales force automation and relationship-management system that improves the productivity of sales, service, and marketing professionals. It also delivers valuable insights for organizations of all sizes via the cloud or on premises. Organizations all over the world have used Microsoft Dynamics CRM...

    Provided By Microsoft Dynamics

  • White Papers // Jan 2011

    Microsoft Dynamics® CRM for Federal Agencies

    Learn how Microsoft Dynamics CRM helps improve collaboration, communication, operational insight, and overall efficiencies. The changing expectations of government organizations require agencies and other groups to continually share and provide the most up-to-date information. Consider a way to cost-effectively configure and deploy multiple lines of business solutions adapted...

    Provided By Microsoft Dynamics

  • White Papers // Jan 2009

    Local Governments Strengthen Service, Achieve New Operating Efficiencies with CRM

    Learn how independent analysis shows that Microsoft Dynamics CRM drives substantial productivity and service level upgrades for local governments. In order to clearly understand how local governments are using and deriving benefits from Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay...

    Provided By Microsoft Dynamics

  • White Papers // Jul 2009

    Microsoft Dynamics® CRM and Social Networking: Engaging the Social Customer

    Whitepaper: CRM and Social Networking: Engaging the Social Customer As the power of Social Networking continues to grow, it's never more important to understand exactly what it has become. From a high level, social networking is described as the convergence of technologies that make it possible for individuals to...

    Provided By Microsoft Dynamics

  • White Papers // Apr 2010

    Banks Use CRM To Drive Profitability, Cut Costs, Reduce Risk

    According to First Research, ?The profitability of individual banks depends on marketing skills, efficient operations, and good risk management. Achieving that is difficult enough in a normal economy. So how are bankers supposed to optimize these competency areas in a recession? The answer: by being agile and adapting quickly to...

    Provided By Microsoft Dynamics