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  • White Papers // Jun 2009

    Latin America Contact Center Landscape

    Changing demographics in the United States along with cost considerations and overheating of traditional offshore destinations have forced U.S. corporations to explore Latin America as an outsourcing destination for their back-office and contact center operations. While certain countries such as Mexico, Brazil and Costa Rica feature more prominently amongst corporations...

    Provided By neoIT

  • White Papers // Jun 2009

    Latin America Contact Center Landscape

    Changing demographics in the United States along with cost considerations and overheating of traditional offshore destinations have forced U.S. corporations to explore Latin America as an outsourcing destination for their back-office and contact center operations. While certain countries such as Mexico, Brazil and Costa Rica feature more prominently amongst corporations...

    Provided By neoIT