New Jersey City University

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  • White Papers // May 2004

    Policy and Procedures: Help Desk Service Level Agreement (SLA)

    Technology support services are provided through the Information Technology Services (ITS) Help Desk unit. This support unit is committed to delivering quality customer service and technical solutions in support of campus wide technology. To ensure the best possible support, the Help Desk provides NJCU Faculty and Staff with this Service...

    Provided By New Jersey City University

  • White Papers // May 2004

    Policy and Procedures: Help Desk Service Level Agreement (SLA)

    Technology support services are provided through the Information Technology Services (ITS) Help Desk unit. This support unit is committed to delivering quality customer service and technical solutions in support of campus wide technology. To ensure the best possible support, the Help Desk provides NJCU Faculty and Staff with this Service...

    Provided By New Jersey City University