Nortel Networks

Displaying 1-40 of 106 results

  • Case Studies // Mar 2010

    Nortel on Nortel: Improving Remote Access Security with VPN Tunnel Guard

    The notion of this case study is to discuss the technical solution that Nortel IT made use of for securing remote endpoints using Virtual Private Network (VPN) Tunnel Guard. It is an in-depth analysis of the Nortel IT Implementation Steps that explains how the organization manages the project and minimizes...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel on Nortel: A WLAN Success Story: Wireless Office

    When the Nortel sales and engineering office in Albany wanted to deploy a voice and data network solution, they were looking at providing employee mobility and office flexibility. But they wanted to keep the costs under control. The Nortel WLAN 2300 products offer secure voice and data service. They work...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel Network Case Study: ASG

    ASG is a global enterprise offering a comprehensive suite of Identity, Applications, Operations, Information, Performance, and Infrastructure Management solutions. Each time a new company is acquired, the ASG Telecommunications department faces the challenge to quickly and efficiently assimilate and enhance the technology obtained, while integrating communications and business processes -...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel Network Case Study: Adelphi

    Adelphi provides market intelligence to global drug companies and employs some 500 scientists in offices around the world. Adelphi's legacy communication system lacked the resilience and features needed to provide reliable, productive service to the company's growing business, and was proving extremely costly to maintain. Adelphi chose to deploy the...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Leading Brewer Keeps Workforce Productive and the World Refreshed

    Grupo Modelo, founded in 1925, is the leader in Mexico in the production, distribution and marketing of beer. Grupo Modelo's main headquarters located in Mexico City is where it distributes its core equipment from within a Data Center. Modelo's need was to have connectivity among all of its branches and...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    New York State Unified Court System

    The New York State Unified Court System is a large and diverse organization with almost 1,200 judges. The New York State Unified Court System wanted to implement a true converged network that would drive operational cost savings, but and more importantly allow them to leverage a series of new services...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    PPL Telcom

    PPL Telcom is a wholly owned U.S. subsidiary of PPL Corporation, a Fortune 500 utility company. PPL wanted to differentiate itself from the local competition by building a tolerant network capable of offering differentiated services, with fiber connections as close to the customer site as possible while minimizing capital expenditures....

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Sabre

    Sabre Holdings is a world leader in commercial, retail and online travel products, and providing distribution and technology solutions for the travel industry. Sabre operated a dedicated network infrastructure to connect more than 10,000 customer sites and suppliers to core their services. Sabre was looking for a streamlined design that...

    Provided By Nortel Networks

  • White Papers // Oct 2009

    Nortel Secure Unified Communications

    Enterprises are wise to capitalize on the productivity, performance and personalization advantages of IP multimedia communications. The greater the reach and availability of the network, the greater its vulnerability to threats from within and outside the organization. Nortel security solutions are VoIP-aware, and VoIP solutions are security aware, providing strong...

    Provided By Nortel Networks

  • White Papers // Oct 2009

    SOA, Web Services and Enterprise 2.0 in the Contact Center

    All of ones life in an age where the customer is king and minor blips in customer service can instantly become the fodder of social networking and video sharing Internet sites. Companies are struggling to understand how they can streamline existing processes, or create new ones, that improve service delivery...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    Leading Communications Provider Transforms Contact Centre Service Through Fully Integrated Unified Communications

    KCOM understands the importance of handling customer queries as efficiently as possible. Its IT service desk handles approximately 6,000 telephone calls a month from internal and external clients who request additional services, ask questions and log IT incidents. With this volume of calls, the team is always looking for ways...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    Professional Body Lays Foundations for Unified Communications Through Cutting-Edge VoIP

    Royal College of Physicians (RCP) wanted to move to a system that could support flexible ways of working. As a professional body responsible for a whole range of activities in the medical field - from training and development, to holding clinical audits and publishing books, newsletters and guidelines - RCP...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    Partnership Approach Leads Top Contact Centre Into New Era of Dependability

    In the financial services sector, Newcastle Building Society's customer contact strategy is a byword for excellence. As well as achieving impressive levels of call handing and customer satisfaction amongst its own savers, the UK's 10th largest mutual has also become established as a provider of 'white label' services to others...

    Provided By Nortel Networks

  • White Papers // Sep 2009

    Top 10 Reasons to Migrate From Your Nortel Meridian 1 to the Nortel Communication Server 1000

    As a leading provider of solutions that connect the globe, Nortel understands the challenges of today's businesses, including the need to reduce operating costs, simplify management and keep the workforce connected - while taking into account existing system capabilities and future plans. Nortel is here to help address these challenges...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    LG Dacom Boosts Its Residential VoIP Market Using Nortel's Consumer and Multimedia Solutions With 1.3 Million Subscribers 15 Months After Launch

    The Korean market is a highly competitive voice services market and Korean subscribers are also very focused on multimedia products and applications. This carrier's strategy was to clearly differentiate its offering from a voice perspective and to have the capability to bundle multimedia services in a simple way. There-fore, LG...

    Provided By Nortel Networks

  • Case Studies // Aug 2009

    Russia's Leading International Carrier Meets Mounting Bandwidth Demands While Accelerating Service Delivery and Lowering Costs - With the Nortel 40G Solution

    The RASCOM network encompasses a very large and diverse geography across Russia. By 2007, RASCOM's management and planning staff could see that their customers' demands, fueled by rapid growth in Internet traffic, would soon be stretching the company's 10G optical network to its limits. In order to meet the very...

    Provided By Nortel Networks

  • Case Studies // Aug 2009

    European Cable Operator Paves the Way to the IP Powered Home With an Innovative Triple Play Offer

    This carrier expanded its presence in its market with a rich and price competitive triple play offer delivering reliable high bandwidth internet access, telephony and television services that meet the needs of consumers of all ages. To do this, they needed to evolve their existing one-way cable network that was...

    Provided By Nortel Networks

  • Case Studies // Jul 2009

    Leveraging IT to Create an Innovative, Collaborative, Student-Centric Curricula

    Though less than a decade old, Franklin W. Olin College of Engineering, located in Needham, Mass., is already competing against the finest engineering schools in the country, including MIT and Stanford, for top-notch students. These students are ultra-tech savvy and rely very heavily on communications tools in the classroom and...

    Provided By Nortel Networks

  • White Papers // Jul 2009

    SIP Trunking: The What, How and Why

    Session Initiation Protocol (SIP) has emerged as the universal blueprint for IP Telephony and unified communications in general. By supporting a wide range of media sessions, SIP allows users to engage in anytime-anywhere integrated business communications regardless of location, media type or device. For enterprises, the benefits of SIP can...

    Provided By Nortel Networks

  • Case Studies // Jun 2009

    High Performance Network Supports Brand New, Leading-EDGE Hospital Services

    Onze Lieve Vrouw Ziekenhuis (OLV) was constructing a brand new hospital building at its campus in Aalst, Belgium. Designed to deliver outpatient services to the local community, this building would feature 12 state-of-the-art digital operating theatres. From here, surgeons wanted to take advantage of the latest medical technologies, to broadcast...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    10 Ways to Reduce Mobile Costs: Mobile Usage Is Growing, But Mobility Spend Doesn't Have To

    By 2012, one in every three dollars of enterprise IT spend will be on mobility, with overall spend forecasted to exceed $1.4 trillion (USD). Proof of this trend is all around. Mobile devices can be seen everywhere as more and more people demand anytime-anywhere access to each other, the Internet...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    Nortel's Layered Defense Approach to Network Security

    The Nortel Layered Defense approach to network security is designed to ensure there are no single points of security failure in a network, thus allowing the network to adapt to new and changing threats. It is accomplished by using multiple approaches to security enforcement at multiple areas within a network....

    Provided By Nortel Networks

  • White Papers // Jun 2009

    SIP Business Trunking, a Nortel IP Powered Business Solution

    Leveraging its Carrier and Enterprise VoIP leadership, Nortel brings to market Session Initiation Protocol (SIP) Business Trunking to allow service providers and enterprises to benefit from the best of VoIP technology at the lowest cost and from additional value added / revenue generating services such as Unified Communications and Mobile...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    Factors to Consider When Deploying Microsoft Office Communications Server (OCS) 2007 Release 2

    In today's global economy, many companies face the challenge of workforces that are increasingly distributed and yet must work together more effectively than ever before. Unified communications addresses this challenge by simplifying how people connect and interact with one another as well as with applications. With unified communications, presence; real-time...

    Provided By Nortel Networks

  • Case Studies // May 2009

    Rmit University Invests in High-Tech Communications to Deliver World-Class Education

    RMIT is one of Australia's leading educational institutions. By 2006 its communications network was in urgent need of a complete upgrade. The most pressing issue was that RMIT's legacy voice system was close to the end of its life. Some of the PABXs were 25 years old, so cost-effective support...

    Provided By Nortel Networks

  • Case Studies // May 2009

    Asus's Unified Communication Deployment Results in Increased Productivity and Improved Customer Service

    ASUSteK Computer Inc (ASUS) is one of the world's largest computer and IT suppliers and has more than 100,000 global staff. The challenge was to improve workforce productivity, increase customer service responsiveness and decrease communication costs. ASUS deployed Nortel Communication Server 1000, Nortel Multimedia Conferencing, Nortel Contact Center solutions and...

    Provided By Nortel Networks

  • Case Studies // May 2009

    Tennis Australia Aces With a Converged IP Network From Nortel

    Tennis Australia is the governing body for all amateur and professional tennis competitions within Australia. Tennis Australia was facing a major challenge in 2007 due to the fluctuating demands on their network. To accommodate this influx of people, and ensure the seamless execution of the event, Tennis Australia needed to...

    Provided By Nortel Networks

  • White Papers // May 2009

    End User Insights: The REAL Value of Unified Messaging: What End Users Have to Say - In Their Own Words

    Customers, partners, colleagues, just about everyone, expect - and demand - instant responsiveness. To enable this instant response, employees need to have access to the latest communications and personal productivity tools. One of these productivity tools is Unified Messaging (UM). Unified messaging is the integration of voice, fax, and email...

    Provided By Nortel Networks

  • White Papers // May 2009

    Assessing the Opportunity for CEBS: Five Key Considerations

    Communications is now deeply ingrained in critical day-to-day business processes. Any enterprise that wants to be successful must now look at their communications in an entirely new way - as a "Whole" rather than just a set of separate devices, components and applications. Communications isn't simply part of doing business;...

    Provided By Nortel Networks

  • White Papers // May 2009

    Action Plan for Workforce and Business Continuity Planning - Pandemics, Swine and Avian Flu: Enabling Full Productivity in the Event of a Pandemic

    In the event of a pandemic or global disease outbreak, this is exactly the scenario that most organizations and employees would be facing. Enterprises and public sector organizations would be wise to prepare, but where do one start? Equipping the office for daily communication is easy, but if one don't...

    Provided By Nortel Networks

  • White Papers // Mar 2009

    Toll Fraud Prevention - Lock Thieves Out of Your Phone System

    They're called "Hackers", "Phone Phreaks", "Dump Bin Divers" and "Shoulder Surfers". They sell information between themselves and they cost businesses millions of dollars each year. They use weaknesses in corporate Call Server/PABX/Key System programming for personal gain at the (considerable) expense of the victims, and system may be their next...

    Provided By Nortel Networks

  • White Papers // Mar 2009

    Delivering Secure Network Access Management for Universities: The Nortel Identity Engines Portfolio Provides Universities With Flexible, Granular Access Controls

    University IT staff must satisfy the computing needs for a broad population of users including students, researchers, faculty, non-academic staff and guests. The challenge is to maintain network security while providing a diverse set of users differentiated access to network resources. This white paper summarizes the complex access management challenges...

    Provided By Nortel Networks

  • White Papers // Mar 2009

    Nortel Hosted Solutions Center - Security Overview

    When a customer entrusts Nortel with the hosting of their network, they not only want to know that their network is being managed efficiently, cost-effectively and with the latest technology, they also want to be reassured that their business and network are safe and secure. Network security breaches can have...

    Provided By Nortel Networks

  • Case Studies // Mar 2009

    KMITL Learns the Value of Collaboration With Nortel-Microsoft Unified Communications

    King Mongkut's Institute of Technology Ladkrabang (KMITL) is Thailand's leading technical university. Unified Communication (UC) which breaks down the barriers between email, voice, video, conferencing, instant messaging and presence applications, was recognized by university planners as an important complement to traditional top-down e-learning delivery methods. Application of these capabilities across...

    Provided By Nortel Networks

  • Case Studies // Feb 2009

    Customer Interaction Solution Provides Improved Patient Quality of Life

    Hospice of Palm Beach County, one of the largest non-profit hospices in North America, has been providing quality hospice services for more than 30 years. Tremendous growth was a catalyst that prompted Hospice of Palm Beach County to make important long-term decisions about their contact center and telephony infrastructure. The...

    Provided By Nortel Networks

  • White Papers // Feb 2009

    Nortel's Investment Recovery Operations Minimize Waste for Customers' Networks

    Nortel is proud of its membership in the Olympic Family, as the Official Converged Network Equipment Supplier for the Vancouver 2010 Olympic Winter Games, as well as its partnership with the Olympic Games in London in 2012. This paper uses examples of equipment provided to the Vancouver Organizing Committee for...

    Provided By Nortel Networks

  • Case Studies // Jan 2009

    World-Leading IPC Service Provider Boosts Productivity and Improves Customer Service With Enhanced Network

    Since 1983, Advantech, the world-leading IPC service provider, has always been an innovator in the development and manufacturing of high-quality, high-performance solutions and services in the embedded computing, industrial computing and automation markets. There was a need of a faster and smoother communications network that can help collaborate more effectively....

    Provided By Nortel Networks

  • White Papers // Jan 2009

    How to Accelerate Business Processes Through Communications-Enabled Applications

    This white paper explores what it takes to improve business processes and identifies four key areas through which organizations have the opportunity to accelerate their business. The paper also discusses Nortel's approach to delivering software solutions and services. This approach is centered on the Nortel Agile Communication Environment - communications...

    Provided By Nortel Networks

  • Case Studies // Jan 2009

    Nortel on Nortel: Upgrading WLAN Security to 802.11i

    At Nortel IT security is always top of mind, especially when making changes to the Wireless LAN (WLAN) infrastructure. The challenge was to simplify the end user experience for wireless LAN connection and authentication process. It deployed Nortel WLAN Security Switch - together with the ratification of the IEEE 802.11i...

    Provided By Nortel Networks

  • Case Studies // Jan 2009

    Nortel Networks Case Study: Open Mobile

    Open Mobile is an operator that serves the Puerto Rico wireless market and launched in June of 2007. Open Mobile is characterized by its innovative products and solutions portfolio that it provides its subscribers. Open Mobile replaced the aging Movistar wireless network with an infrastructure that would help to reduce...

    Provided By Nortel Networks

  • White Papers // May 2009

    Assessing the Opportunity for CEBS: Five Key Considerations

    Communications is now deeply ingrained in critical day-to-day business processes. Any enterprise that wants to be successful must now look at their communications in an entirely new way - as a "Whole" rather than just a set of separate devices, components and applications. Communications isn't simply part of doing business;...

    Provided By Nortel Networks

  • White Papers // Jan 2009

    How to Accelerate Business Processes Through Communications-Enabled Applications

    This white paper explores what it takes to improve business processes and identifies four key areas through which organizations have the opportunity to accelerate their business. The paper also discusses Nortel's approach to delivering software solutions and services. This approach is centered on the Nortel Agile Communication Environment - communications...

    Provided By Nortel Networks

  • White Papers // Nov 2008

    Defining Your Unified Communication Project

    This paper is the first in a series of three white papers outlining the "whats and whys" of a successful UC implementation project. This white paper is designed to help IT executives and managers appreciate the scope and expected outcomes of the planning or project definition stage. Based on the...

    Provided By Nortel Networks

  • White Papers // Oct 2008

    Nortel Global Services: Nortel Network Application Services

    Information is the key to identifying those changes, ensuring that business processes evolve to address new challenges and making the business decisions that help an enterprise stay ahead of the game. Information, then, is one of the most important ingredients in how an enterprise does business. The right information at...

    Provided By Nortel Networks

  • White Papers // Oct 2008

    Contextually-Enhanced Communications-Enabled Applications: Adding a New Dimension to Unified Communications

    In today's complex business environment, IT executives say their main opportunities by far are to "Improve and/or innovate new business processes." This paper explores how communications capabilities, which usually are separate from the work flow and work beneath it, can be contextually enhanced and integrated with the work-flow. The paper...

    Provided By Nortel Networks

  • White Papers // Oct 2008

    The Hyperconnected Enterprise - A CIO's Survival Guide

    A global megatrend is currently underway even as the economy is slowing down. This phenomenon called Hyperconnectivity represents the unfolding of a new era in communications in which all things that can benefit from being connected to the network, will be connected - including people, communication devices, machines and applications....

    Provided By Nortel Networks

  • White Papers // Sep 2009

    Top 10 Reasons to Migrate From Your Nortel Meridian 1 to the Nortel Communication Server 1000

    As a leading provider of solutions that connect the globe, Nortel understands the challenges of today's businesses, including the need to reduce operating costs, simplify management and keep the workforce connected - while taking into account existing system capabilities and future plans. Nortel is here to help address these challenges...

    Provided By Nortel Networks

  • White Papers // Aug 2008

    Centralized Versus Distributed Unified Communications Systems: Convergence Options for the Customer-Driven Enterprises

    Unified communications provides connectivity anytime, anywhere, anyhow, with a common look and feel adapted to the device used and to the available capabilities. Unified communications delivers benefits of lower Total Cost of Ownership (TCO) compared to multiple single purpose systems, enhances employee productivity across the virtual enterprise and most importantly,...

    Provided By Nortel Networks

  • White Papers // Jul 2008

    Nortel Communication Server 1000 and Unified Communications - Evolution of a Switch: How the Nortel Communication Server 1000 Is Now a Driving Force Behind Unified Communications

    Companies of all sizes are out to find the same thing - advanced solutions that deliver cost savings, drive constant productivity improvements and provide service differentiation versus their competitors. This paper discusses how Nortel evolved its Communication Server 1000 offering to address these new technology trends and realities, while continuing...

    Provided By Nortel Networks

  • White Papers // Apr 2008

    Customer Experience 2.0: Delivering Competitive Differentiation in a Web 2.0 World

    The first generation of the Internet provided a new, low-cost method of providing information to customers in a self-service environment but ultimately did not change the way that businesses operated. At the time, this was a major shift and businesses were quick to jump in and provide a new way...

    Provided By Nortel Networks

  • White Papers // Oct 2009

    Nortel Secure Unified Communications

    Enterprises are wise to capitalize on the productivity, performance and personalization advantages of IP multimedia communications. The greater the reach and availability of the network, the greater its vulnerability to threats from within and outside the organization. Nortel security solutions are VoIP-aware, and VoIP solutions are security aware, providing strong...

    Provided By Nortel Networks

  • White Papers // Aug 2008

    Mobile Backhaul Evolves With Carrier Ethernet

    Although in some countries mobile phone penetration has passed 100%, the total number of mobile subscribers worldwide at the end of 2005 was 2.13 billion and is predicted to reach 3.96 billion by 20111. However, it's not just an increase in the subscribers that wireless operators have to cope with:...

    Provided By Nortel Networks

  • White Papers // Aug 2008

    The Evolution of the Wireless Packet Core

    The availability of higher bandwidth wireless packet technologies coupled with competitive flat rate pricing is fueling an explosion in mobile broadband. As mass market broadband goes mobile, the impact to the underlying wireless core network is to demand the next generation of intelligent packet core technology. This new wave of...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    Nortel's Layered Defense Approach to Network Security

    The Nortel Layered Defense approach to network security is designed to ensure there are no single points of security failure in a network, thus allowing the network to adapt to new and changing threats. It is accomplished by using multiple approaches to security enforcement at multiple areas within a network....

    Provided By Nortel Networks

  • White Papers // Mar 2009

    Toll Fraud Prevention - Lock Thieves Out of Your Phone System

    They're called "Hackers", "Phone Phreaks", "Dump Bin Divers" and "Shoulder Surfers". They sell information between themselves and they cost businesses millions of dollars each year. They use weaknesses in corporate Call Server/PABX/Key System programming for personal gain at the (considerable) expense of the victims, and system may be their next...

    Provided By Nortel Networks

  • White Papers // May 2008

    The Nortel Voice Security Framework

    In 2005, the Communications Fraud Control Association (CFCA) answered just one of these questions with a cost of $54 billion globally. Since then, however, the answer to all these questions has changed as complex voice networks have evolved from traditional to next-generation technologies. What would answer to those questions be...

    Provided By Nortel Networks

  • White Papers // Mar 2008

    Best Practices for IMS Multi-Vendor Interoperability Testing

    Many operators are deploying IP Multimedia Subsystem (IMS) as a way to address the increasing complexity of multimedia and multi-access services. IMS provides a standardized way to deploy a single core network that can be shared by many devices and applications. Over the past three years, Nortel has gained significant...

    Provided By Nortel Networks

  • White Papers // Dec 2008

    Nortel Sales Enablement Portfolio

    In today's complex business environment, sales success can be more elusive, more challenging and more costly than ever before. Increased competition means that buyers have more choices, and demand more precision and commitment from their would-be suppliers. The knowledge needed to respond to a given sales situation is embedded in...

    Provided By Nortel Networks

  • White Papers // Jul 2008

    Click? Send? Service?: How Contact Centers Are Opening Virtual Doors by Implementing Email Communications

    Most business professionals would rather listen to the sounds of a big deal closing than the seconds ticking by while on-hold music plays in the background. With time being a precious commodity in a fast-paced world, people want answers in real time. As real-time support increases in demand, email is...

    Provided By Nortel Networks

  • White Papers // Jun 2003

    PVQM - Proactive Voice Quality Monitoring

    This white paper discusses PVQM capabilities - which will allow enterprises and service providers to take voice quality management beyond traditional telephony to a level that will become the norm for next generation IP telephony networks.

    Provided By Nortel Networks

  • Case Studies // May 2008

    Carrier-Class Softswitch Enables Service Provider to Deliver Advanced Hosted IP Communications

    iHub needed to find a platform that could not only provide the right hosted IP telephony services for iHub's customers, but also give iHub the tools to tap into the wider market by reselling the service through a channel of distributors and resellers. The company deployed Nortel for its solution...

    Provided By Nortel Networks

  • Case Studies // Apr 2008

    Career Transition Specialist Simplifies Voice Communications Through IP Telephony

    DBM's business is to support major employment transitions in both the public and private sectors, often working across its different sites to provide a coherent, nationwide service. With eleven different phone systems in place across fifteen UK sites, they were wasting money, because they had no inter-site calling plan. UK...

    Provided By Nortel Networks

  • Case Studies // Apr 2008

    Bathroom Retailer Supports Online Sales With New Phone Infrastructure

    Taurus Bathrooms has operated a successful, family-run business for 25 years. The existing Taurus telephone system could not cope with the new demands of the internet business. They didn't physically have enough lines coming in to provide the best service for customers and it was impossible to see when they...

    Provided By Nortel Networks

  • Case Studies // Apr 2008

    Business Directory Firm Grows Franchise Operations With New Contact Centre

    Locallife is an established network of 324 local website directories that provides links and contact details to more than two million UK businesses. To help franchisees increase their sales, Locallife decided to set up a centralised, outbound call centre at its new offices in Wolverhampton. They needed a reliable, cost-effective...

    Provided By Nortel Networks

  • Case Studies // Apr 2008

    Transformed Customer Service for Leading Scottish Financial Institution

    As Scotland's largest building society, Dunfermline Building Society wanted to improve the flexibility of its customer service. They wanted more efficient, flexible technology, particularly for their telephone banking operation, Dunfermline Direct. The idea was to provide more innovative interaction between their customers and the business. The Society deployed Nortel for...

    Provided By Nortel Networks

  • Case Studies // Jul 2008

    Converged Voice and Data Solution Revolutionises Efficiency and Productivity for FE College

    Clydebank College wanted to harness the latest IP technology to create a sophisticated yet flexible communications solution. One which would deliver data services for up to 10,000 students and 300 staff, plus IP telephony capability for staff as well. In addition, they wanted a complete wireless network, including wireless IP...

    Provided By Nortel Networks

  • Case Studies // May 2008

    Videotron Offers Its Subscribers Innovative SIP Services

    Videotron is one of the largest Canadian carriers providing telephony, Internet access, television and wireless services to residential and business customers. Recognizing the global Hyperconnectivity megatrend and an inevitable decline in the traditional POTS market, Videotron set about to deliver a comprehensive set of new, in-demand, revenue-generating services. The success...

    Provided By Nortel Networks

  • Case Studies // May 2008

    IP Network Increases Capacity and Improves Functionality for High Street Clothing Brand

    When a company restructures and office premises are merged, there is almost always a requirement for some form of IT infrastructure development, to ensure that everyone can communicate effectively both internally and externally. Men's clothing brand d2 Trading faced this situation following a business restructure. The company needed to have...

    Provided By Nortel Networks

  • Case Studies // Mar 2010

    Nortel on Nortel: Improving Remote Access Security with VPN Tunnel Guard

    The notion of this case study is to discuss the technical solution that Nortel IT made use of for securing remote endpoints using Virtual Private Network (VPN) Tunnel Guard. It is an in-depth analysis of the Nortel IT Implementation Steps that explains how the organization manages the project and minimizes...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel on Nortel: A WLAN Success Story: Wireless Office

    When the Nortel sales and engineering office in Albany wanted to deploy a voice and data network solution, they were looking at providing employee mobility and office flexibility. But they wanted to keep the costs under control. The Nortel WLAN 2300 products offer secure voice and data service. They work...

    Provided By Nortel Networks

  • Case Studies // Aug 2009

    European Cable Operator Paves the Way to the IP Powered Home With an Innovative Triple Play Offer

    This carrier expanded its presence in its market with a rich and price competitive triple play offer delivering reliable high bandwidth internet access, telephony and television services that meet the needs of consumers of all ages. To do this, they needed to evolve their existing one-way cable network that was...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel Network Case Study: ASG

    ASG is a global enterprise offering a comprehensive suite of Identity, Applications, Operations, Information, Performance, and Infrastructure Management solutions. Each time a new company is acquired, the ASG Telecommunications department faces the challenge to quickly and efficiently assimilate and enhance the technology obtained, while integrating communications and business processes -...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel Network Case Study: Adelphi

    Adelphi provides market intelligence to global drug companies and employs some 500 scientists in offices around the world. Adelphi's legacy communication system lacked the resilience and features needed to provide reliable, productive service to the company's growing business, and was proving extremely costly to maintain. Adelphi chose to deploy the...

    Provided By Nortel Networks

  • White Papers // Sep 2008

    WLAN IP Telephony Installation and Commissioning

    Employees carry wireless handsets to make and receive calls as they move throughout the building. The handsets are used only on the premises; they are not cellular phones. The handsets communicate with the CS 1000 and with the WLAN IP Telephony Manager 2245. Just like wired telephones, the wireless handsets...

    Provided By Nortel Networks

  • White Papers // Oct 2009

    SOA, Web Services and Enterprise 2.0 in the Contact Center

    All of ones life in an age where the customer is king and minor blips in customer service can instantly become the fodder of social networking and video sharing Internet sites. Companies are struggling to understand how they can streamline existing processes, or create new ones, that improve service delivery...

    Provided By Nortel Networks

  • White Papers // Sep 2008

    Combinatorial Optimization Problems in Wireless Switch Design

    The purpose of this paper is to illustrate the diversity of combinatorial problems encountered in the design of wireless switching systems. This is done via a representative selection of examples of real problems along with their associated solution methods. It should be emphasized that all the solution methods presented in...

    Provided By Nortel Networks

  • White Papers // Nov 2008

    911 - Where's Your Emergency?

    What if one is a teleworker calling from laptop VoIP client and one is not in office? Will emergency call go to the correct Public Safety Answering Point (PSAP)? Can emergency teams find one ? Will someone on-site be notified automatically? This white paper will discuss the technology that can...

    Provided By Nortel Networks

  • White Papers // Mar 2009

    Delivering Secure Network Access Management for Universities: The Nortel Identity Engines Portfolio Provides Universities With Flexible, Granular Access Controls

    University IT staff must satisfy the computing needs for a broad population of users including students, researchers, faculty, non-academic staff and guests. The challenge is to maintain network security while providing a diverse set of users differentiated access to network resources. This white paper summarizes the complex access management challenges...

    Provided By Nortel Networks

  • White Papers // Nov 2008

    Carrier Ethernet Solutions for Residential Services

    In its efforts to solve this issue, service providers are turning to Ethernet solutions. Recent innovations have made Carrier Ethernet suitable for deployment in metropolitan and regional networks. The resultant networks are ideally suited to provide high bandwidth connectivity for residential services in a more cost-effective manner than alternative WAN...

    Provided By Nortel Networks

  • White Papers // Jun 2008

    Get the Facts - Nortel Stacking Vs. Clustering

    Debates have come and gone regarding the use of either a stacking architecture or switch clustering for the edge of the network. Most arguers on the clustering side will usually tout the benefits of clustering until they too are able to deliver a truly stacked solution to their customers, thus...

    Provided By Nortel Networks