Nortel Networks

Displaying 1-31 of 31 results

  • Case Studies // Mar 2010

    Nortel on Nortel: Improving Remote Access Security with VPN Tunnel Guard

    The notion of this case study is to discuss the technical solution that Nortel IT made use of for securing remote endpoints using Virtual Private Network (VPN) Tunnel Guard. It is an in-depth analysis of the Nortel IT Implementation Steps that explains how the organization manages the project and minimizes...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    New York State Unified Court System

    The New York State Unified Court System is a large and diverse organization with almost 1,200 judges. The New York State Unified Court System wanted to implement a true converged network that would drive operational cost savings, but and more importantly allow them to leverage a series of new services...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    PPL Telcom

    PPL Telcom is a wholly owned U.S. subsidiary of PPL Corporation, a Fortune 500 utility company. PPL wanted to differentiate itself from the local competition by building a tolerant network capable of offering differentiated services, with fiber connections as close to the customer site as possible while minimizing capital expenditures....

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Sabre

    Sabre Holdings is a world leader in commercial, retail and online travel products, and providing distribution and technology solutions for the travel industry. Sabre operated a dedicated network infrastructure to connect more than 10,000 customer sites and suppliers to core their services. Sabre was looking for a streamlined design that...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Leading Brewer Keeps Workforce Productive and the World Refreshed

    Grupo Modelo, founded in 1925, is the leader in Mexico in the production, distribution and marketing of beer. Grupo Modelo's main headquarters located in Mexico City is where it distributes its core equipment from within a Data Center. Modelo's need was to have connectivity among all of its branches and...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel on Nortel: A WLAN Success Story: Wireless Office

    When the Nortel sales and engineering office in Albany wanted to deploy a voice and data network solution, they were looking at providing employee mobility and office flexibility. But they wanted to keep the costs under control. The Nortel WLAN 2300 products offer secure voice and data service. They work...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel Network Case Study: ASG

    ASG is a global enterprise offering a comprehensive suite of Identity, Applications, Operations, Information, Performance, and Infrastructure Management solutions. Each time a new company is acquired, the ASG Telecommunications department faces the challenge to quickly and efficiently assimilate and enhance the technology obtained, while integrating communications and business processes -...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel Network Case Study: Adelphi

    Adelphi provides market intelligence to global drug companies and employs some 500 scientists in offices around the world. Adelphi's legacy communication system lacked the resilience and features needed to provide reliable, productive service to the company's growing business, and was proving extremely costly to maintain. Adelphi chose to deploy the...

    Provided By Nortel Networks

  • White Papers // Oct 2009

    Nortel Secure Unified Communications

    Enterprises are wise to capitalize on the productivity, performance and personalization advantages of IP multimedia communications. The greater the reach and availability of the network, the greater its vulnerability to threats from within and outside the organization. Nortel security solutions are VoIP-aware, and VoIP solutions are security aware, providing strong...

    Provided By Nortel Networks

  • White Papers // Oct 2009

    SOA, Web Services and Enterprise 2.0 in the Contact Center

    All of ones life in an age where the customer is king and minor blips in customer service can instantly become the fodder of social networking and video sharing Internet sites. Companies are struggling to understand how they can streamline existing processes, or create new ones, that improve service delivery...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    Professional Body Lays Foundations for Unified Communications Through Cutting-Edge VoIP

    Royal College of Physicians (RCP) wanted to move to a system that could support flexible ways of working. As a professional body responsible for a whole range of activities in the medical field - from training and development, to holding clinical audits and publishing books, newsletters and guidelines - RCP...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    Leading Communications Provider Transforms Contact Centre Service Through Fully Integrated Unified Communications

    KCOM understands the importance of handling customer queries as efficiently as possible. Its IT service desk handles approximately 6,000 telephone calls a month from internal and external clients who request additional services, ask questions and log IT incidents. With this volume of calls, the team is always looking for ways...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    Partnership Approach Leads Top Contact Centre Into New Era of Dependability

    In the financial services sector, Newcastle Building Society's customer contact strategy is a byword for excellence. As well as achieving impressive levels of call handing and customer satisfaction amongst its own savers, the UK's 10th largest mutual has also become established as a provider of 'white label' services to others...

    Provided By Nortel Networks

  • White Papers // Sep 2009

    Top 10 Reasons to Migrate From Your Nortel Meridian 1 to the Nortel Communication Server 1000

    As a leading provider of solutions that connect the globe, Nortel understands the challenges of today's businesses, including the need to reduce operating costs, simplify management and keep the workforce connected - while taking into account existing system capabilities and future plans. Nortel is here to help address these challenges...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    LG Dacom Boosts Its Residential VoIP Market Using Nortel's Consumer and Multimedia Solutions With 1.3 Million Subscribers 15 Months After Launch

    The Korean market is a highly competitive voice services market and Korean subscribers are also very focused on multimedia products and applications. This carrier's strategy was to clearly differentiate its offering from a voice perspective and to have the capability to bundle multimedia services in a simple way. There-fore, LG...

    Provided By Nortel Networks

  • Case Studies // Aug 2009

    Russia's Leading International Carrier Meets Mounting Bandwidth Demands While Accelerating Service Delivery and Lowering Costs - With the Nortel 40G Solution

    The RASCOM network encompasses a very large and diverse geography across Russia. By 2007, RASCOM's management and planning staff could see that their customers' demands, fueled by rapid growth in Internet traffic, would soon be stretching the company's 10G optical network to its limits. In order to meet the very...

    Provided By Nortel Networks

  • Case Studies // Aug 2009

    European Cable Operator Paves the Way to the IP Powered Home With an Innovative Triple Play Offer

    This carrier expanded its presence in its market with a rich and price competitive triple play offer delivering reliable high bandwidth internet access, telephony and television services that meet the needs of consumers of all ages. To do this, they needed to evolve their existing one-way cable network that was...

    Provided By Nortel Networks

  • Case Studies // Jul 2009

    Leveraging IT to Create an Innovative, Collaborative, Student-Centric Curricula

    Though less than a decade old, Franklin W. Olin College of Engineering, located in Needham, Mass., is already competing against the finest engineering schools in the country, including MIT and Stanford, for top-notch students. These students are ultra-tech savvy and rely very heavily on communications tools in the classroom and...

    Provided By Nortel Networks

  • White Papers // Jul 2009

    SIP Trunking: The What, How and Why

    Session Initiation Protocol (SIP) has emerged as the universal blueprint for IP Telephony and unified communications in general. By supporting a wide range of media sessions, SIP allows users to engage in anytime-anywhere integrated business communications regardless of location, media type or device. For enterprises, the benefits of SIP can...

    Provided By Nortel Networks

  • Case Studies // Jun 2009

    High Performance Network Supports Brand New, Leading-EDGE Hospital Services

    Onze Lieve Vrouw Ziekenhuis (OLV) was constructing a brand new hospital building at its campus in Aalst, Belgium. Designed to deliver outpatient services to the local community, this building would feature 12 state-of-the-art digital operating theatres. From here, surgeons wanted to take advantage of the latest medical technologies, to broadcast...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    10 Ways to Reduce Mobile Costs: Mobile Usage Is Growing, But Mobility Spend Doesn't Have To

    By 2012, one in every three dollars of enterprise IT spend will be on mobility, with overall spend forecasted to exceed $1.4 trillion (USD). Proof of this trend is all around. Mobile devices can be seen everywhere as more and more people demand anytime-anywhere access to each other, the Internet...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    Nortel's Layered Defense Approach to Network Security

    The Nortel Layered Defense approach to network security is designed to ensure there are no single points of security failure in a network, thus allowing the network to adapt to new and changing threats. It is accomplished by using multiple approaches to security enforcement at multiple areas within a network....

    Provided By Nortel Networks

  • White Papers // Jun 2009

    SIP Business Trunking, a Nortel IP Powered Business Solution

    Leveraging its Carrier and Enterprise VoIP leadership, Nortel brings to market Session Initiation Protocol (SIP) Business Trunking to allow service providers and enterprises to benefit from the best of VoIP technology at the lowest cost and from additional value added / revenue generating services such as Unified Communications and Mobile...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    Factors to Consider When Deploying Microsoft Office Communications Server (OCS) 2007 Release 2

    In today's global economy, many companies face the challenge of workforces that are increasingly distributed and yet must work together more effectively than ever before. Unified communications addresses this challenge by simplifying how people connect and interact with one another as well as with applications. With unified communications, presence; real-time...

    Provided By Nortel Networks

  • Case Studies // May 2009

    Asus's Unified Communication Deployment Results in Increased Productivity and Improved Customer Service

    ASUSteK Computer Inc (ASUS) is one of the world's largest computer and IT suppliers and has more than 100,000 global staff. The challenge was to improve workforce productivity, increase customer service responsiveness and decrease communication costs. ASUS deployed Nortel Communication Server 1000, Nortel Multimedia Conferencing, Nortel Contact Center solutions and...

    Provided By Nortel Networks

  • Case Studies // May 2009

    Rmit University Invests in High-Tech Communications to Deliver World-Class Education

    RMIT is one of Australia's leading educational institutions. By 2006 its communications network was in urgent need of a complete upgrade. The most pressing issue was that RMIT's legacy voice system was close to the end of its life. Some of the PABXs were 25 years old, so cost-effective support...

    Provided By Nortel Networks

  • Case Studies // May 2009

    Tennis Australia Aces With a Converged IP Network From Nortel

    Tennis Australia is the governing body for all amateur and professional tennis competitions within Australia. Tennis Australia was facing a major challenge in 2007 due to the fluctuating demands on their network. To accommodate this influx of people, and ensure the seamless execution of the event, Tennis Australia needed to...

    Provided By Nortel Networks

  • White Papers // May 2009

    End User Insights: The REAL Value of Unified Messaging: What End Users Have to Say - In Their Own Words

    Customers, partners, colleagues, just about everyone, expect - and demand - instant responsiveness. To enable this instant response, employees need to have access to the latest communications and personal productivity tools. One of these productivity tools is Unified Messaging (UM). Unified messaging is the integration of voice, fax, and email...

    Provided By Nortel Networks

  • White Papers // May 2009

    Assessing the Opportunity for CEBS: Five Key Considerations

    Communications is now deeply ingrained in critical day-to-day business processes. Any enterprise that wants to be successful must now look at their communications in an entirely new way - as a "Whole" rather than just a set of separate devices, components and applications. Communications isn't simply part of doing business;...

    Provided By Nortel Networks

  • White Papers // May 2009

    Action Plan for Workforce and Business Continuity Planning - Pandemics, Swine and Avian Flu: Enabling Full Productivity in the Event of a Pandemic

    In the event of a pandemic or global disease outbreak, this is exactly the scenario that most organizations and employees would be facing. Enterprises and public sector organizations would be wise to prepare, but where do one start? Equipping the office for daily communication is easy, but if one don't...

    Provided By Nortel Networks

  • Case Studies // Jan 2009

    Better Control and Management With a Technology Architecture Roadmap

    With shrinking IT budgets, technology investments need to be sound decisions based on useful, viable and relevant information. The challenge was out-of-date architecture documentation based on non-viable technical wish-lists. Nortel deployed a documented and agreed upon technology architecture roadmap that contains a set of guiding principles, aligns to business requirements...

    Provided By Nortel Networks

  • Case Studies // May 2009

    Asus's Unified Communication Deployment Results in Increased Productivity and Improved Customer Service

    ASUSteK Computer Inc (ASUS) is one of the world's largest computer and IT suppliers and has more than 100,000 global staff. The challenge was to improve workforce productivity, increase customer service responsiveness and decrease communication costs. ASUS deployed Nortel Communication Server 1000, Nortel Multimedia Conferencing, Nortel Contact Center solutions and...

    Provided By Nortel Networks

  • Case Studies // Jan 2009

    Better Control and Management With a Technology Architecture Roadmap

    With shrinking IT budgets, technology investments need to be sound decisions based on useful, viable and relevant information. The challenge was out-of-date architecture documentation based on non-viable technical wish-lists. Nortel deployed a documented and agreed upon technology architecture roadmap that contains a set of guiding principles, aligns to business requirements...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    SIP Business Trunking, a Nortel IP Powered Business Solution

    Leveraging its Carrier and Enterprise VoIP leadership, Nortel brings to market Session Initiation Protocol (SIP) Business Trunking to allow service providers and enterprises to benefit from the best of VoIP technology at the lowest cost and from additional value added / revenue generating services such as Unified Communications and Mobile...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    Factors to Consider When Deploying Microsoft Office Communications Server (OCS) 2007 Release 2

    In today's global economy, many companies face the challenge of workforces that are increasingly distributed and yet must work together more effectively than ever before. Unified communications addresses this challenge by simplifying how people connect and interact with one another as well as with applications. With unified communications, presence; real-time...

    Provided By Nortel Networks

  • White Papers // May 2009

    Action Plan for Workforce and Business Continuity Planning - Pandemics, Swine and Avian Flu: Enabling Full Productivity in the Event of a Pandemic

    In the event of a pandemic or global disease outbreak, this is exactly the scenario that most organizations and employees would be facing. Enterprises and public sector organizations would be wise to prepare, but where do one start? Equipping the office for daily communication is easy, but if one don't...

    Provided By Nortel Networks

  • White Papers // May 2009

    End User Insights: The REAL Value of Unified Messaging: What End Users Have to Say - In Their Own Words

    Customers, partners, colleagues, just about everyone, expect - and demand - instant responsiveness. To enable this instant response, employees need to have access to the latest communications and personal productivity tools. One of these productivity tools is Unified Messaging (UM). Unified messaging is the integration of voice, fax, and email...

    Provided By Nortel Networks

  • White Papers // Jul 2009

    SIP Trunking: The What, How and Why

    Session Initiation Protocol (SIP) has emerged as the universal blueprint for IP Telephony and unified communications in general. By supporting a wide range of media sessions, SIP allows users to engage in anytime-anywhere integrated business communications regardless of location, media type or device. For enterprises, the benefits of SIP can...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    10 Ways to Reduce Mobile Costs: Mobile Usage Is Growing, But Mobility Spend Doesn't Have To

    By 2012, one in every three dollars of enterprise IT spend will be on mobility, with overall spend forecasted to exceed $1.4 trillion (USD). Proof of this trend is all around. Mobile devices can be seen everywhere as more and more people demand anytime-anywhere access to each other, the Internet...

    Provided By Nortel Networks

  • White Papers // May 2009

    Assessing the Opportunity for CEBS: Five Key Considerations

    Communications is now deeply ingrained in critical day-to-day business processes. Any enterprise that wants to be successful must now look at their communications in an entirely new way - as a "Whole" rather than just a set of separate devices, components and applications. Communications isn't simply part of doing business;...

    Provided By Nortel Networks

  • White Papers // Sep 2009

    Top 10 Reasons to Migrate From Your Nortel Meridian 1 to the Nortel Communication Server 1000

    As a leading provider of solutions that connect the globe, Nortel understands the challenges of today's businesses, including the need to reduce operating costs, simplify management and keep the workforce connected - while taking into account existing system capabilities and future plans. Nortel is here to help address these challenges...

    Provided By Nortel Networks

  • White Papers // Oct 2009

    Nortel Secure Unified Communications

    Enterprises are wise to capitalize on the productivity, performance and personalization advantages of IP multimedia communications. The greater the reach and availability of the network, the greater its vulnerability to threats from within and outside the organization. Nortel security solutions are VoIP-aware, and VoIP solutions are security aware, providing strong...

    Provided By Nortel Networks

  • White Papers // Jun 2009

    Nortel's Layered Defense Approach to Network Security

    The Nortel Layered Defense approach to network security is designed to ensure there are no single points of security failure in a network, thus allowing the network to adapt to new and changing threats. It is accomplished by using multiple approaches to security enforcement at multiple areas within a network....

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    New York State Unified Court System

    The New York State Unified Court System is a large and diverse organization with almost 1,200 judges. The New York State Unified Court System wanted to implement a true converged network that would drive operational cost savings, but and more importantly allow them to leverage a series of new services...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    Partnership Approach Leads Top Contact Centre Into New Era of Dependability

    In the financial services sector, Newcastle Building Society's customer contact strategy is a byword for excellence. As well as achieving impressive levels of call handing and customer satisfaction amongst its own savers, the UK's 10th largest mutual has also become established as a provider of 'white label' services to others...

    Provided By Nortel Networks

  • Case Studies // Jun 2009

    High Performance Network Supports Brand New, Leading-EDGE Hospital Services

    Onze Lieve Vrouw Ziekenhuis (OLV) was constructing a brand new hospital building at its campus in Aalst, Belgium. Designed to deliver outpatient services to the local community, this building would feature 12 state-of-the-art digital operating theatres. From here, surgeons wanted to take advantage of the latest medical technologies, to broadcast...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    PPL Telcom

    PPL Telcom is a wholly owned U.S. subsidiary of PPL Corporation, a Fortune 500 utility company. PPL wanted to differentiate itself from the local competition by building a tolerant network capable of offering differentiated services, with fiber connections as close to the customer site as possible while minimizing capital expenditures....

    Provided By Nortel Networks

  • Case Studies // Aug 2009

    Russia's Leading International Carrier Meets Mounting Bandwidth Demands While Accelerating Service Delivery and Lowering Costs - With the Nortel 40G Solution

    The RASCOM network encompasses a very large and diverse geography across Russia. By 2007, RASCOM's management and planning staff could see that their customers' demands, fueled by rapid growth in Internet traffic, would soon be stretching the company's 10G optical network to its limits. In order to meet the very...

    Provided By Nortel Networks

  • Case Studies // May 2009

    Rmit University Invests in High-Tech Communications to Deliver World-Class Education

    RMIT is one of Australia's leading educational institutions. By 2006 its communications network was in urgent need of a complete upgrade. The most pressing issue was that RMIT's legacy voice system was close to the end of its life. Some of the PABXs were 25 years old, so cost-effective support...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    Professional Body Lays Foundations for Unified Communications Through Cutting-Edge VoIP

    Royal College of Physicians (RCP) wanted to move to a system that could support flexible ways of working. As a professional body responsible for a whole range of activities in the medical field - from training and development, to holding clinical audits and publishing books, newsletters and guidelines - RCP...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Sabre

    Sabre Holdings is a world leader in commercial, retail and online travel products, and providing distribution and technology solutions for the travel industry. Sabre operated a dedicated network infrastructure to connect more than 10,000 customer sites and suppliers to core their services. Sabre was looking for a streamlined design that...

    Provided By Nortel Networks

  • Case Studies // May 2009

    Tennis Australia Aces With a Converged IP Network From Nortel

    Tennis Australia is the governing body for all amateur and professional tennis competitions within Australia. Tennis Australia was facing a major challenge in 2007 due to the fluctuating demands on their network. To accommodate this influx of people, and ensure the seamless execution of the event, Tennis Australia needed to...

    Provided By Nortel Networks

  • Case Studies // Jul 2009

    Leveraging IT to Create an Innovative, Collaborative, Student-Centric Curricula

    Though less than a decade old, Franklin W. Olin College of Engineering, located in Needham, Mass., is already competing against the finest engineering schools in the country, including MIT and Stanford, for top-notch students. These students are ultra-tech savvy and rely very heavily on communications tools in the classroom and...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Leading Brewer Keeps Workforce Productive and the World Refreshed

    Grupo Modelo, founded in 1925, is the leader in Mexico in the production, distribution and marketing of beer. Grupo Modelo's main headquarters located in Mexico City is where it distributes its core equipment from within a Data Center. Modelo's need was to have connectivity among all of its branches and...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    Leading Communications Provider Transforms Contact Centre Service Through Fully Integrated Unified Communications

    KCOM understands the importance of handling customer queries as efficiently as possible. Its IT service desk handles approximately 6,000 telephone calls a month from internal and external clients who request additional services, ask questions and log IT incidents. With this volume of calls, the team is always looking for ways...

    Provided By Nortel Networks

  • Case Studies // Sep 2009

    LG Dacom Boosts Its Residential VoIP Market Using Nortel's Consumer and Multimedia Solutions With 1.3 Million Subscribers 15 Months After Launch

    The Korean market is a highly competitive voice services market and Korean subscribers are also very focused on multimedia products and applications. This carrier's strategy was to clearly differentiate its offering from a voice perspective and to have the capability to bundle multimedia services in a simple way. There-fore, LG...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel on Nortel: A WLAN Success Story: Wireless Office

    When the Nortel sales and engineering office in Albany wanted to deploy a voice and data network solution, they were looking at providing employee mobility and office flexibility. But they wanted to keep the costs under control. The Nortel WLAN 2300 products offer secure voice and data service. They work...

    Provided By Nortel Networks

  • Case Studies // Mar 2010

    Nortel on Nortel: Improving Remote Access Security with VPN Tunnel Guard

    The notion of this case study is to discuss the technical solution that Nortel IT made use of for securing remote endpoints using Virtual Private Network (VPN) Tunnel Guard. It is an in-depth analysis of the Nortel IT Implementation Steps that explains how the organization manages the project and minimizes...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel Network Case Study: ASG

    ASG is a global enterprise offering a comprehensive suite of Identity, Applications, Operations, Information, Performance, and Infrastructure Management solutions. Each time a new company is acquired, the ASG Telecommunications department faces the challenge to quickly and efficiently assimilate and enhance the technology obtained, while integrating communications and business processes -...

    Provided By Nortel Networks

  • Case Studies // Jan 2010

    Nortel Network Case Study: Adelphi

    Adelphi provides market intelligence to global drug companies and employs some 500 scientists in offices around the world. Adelphi's legacy communication system lacked the resilience and features needed to provide reliable, productive service to the company's growing business, and was proving extremely costly to maintain. Adelphi chose to deploy the...

    Provided By Nortel Networks

  • Case Studies // Aug 2009

    European Cable Operator Paves the Way to the IP Powered Home With an Innovative Triple Play Offer

    This carrier expanded its presence in its market with a rich and price competitive triple play offer delivering reliable high bandwidth internet access, telephony and television services that meet the needs of consumers of all ages. To do this, they needed to evolve their existing one-way cable network that was...

    Provided By Nortel Networks

  • White Papers // Oct 2009

    SOA, Web Services and Enterprise 2.0 in the Contact Center

    All of ones life in an age where the customer is king and minor blips in customer service can instantly become the fodder of social networking and video sharing Internet sites. Companies are struggling to understand how they can streamline existing processes, or create new ones, that improve service delivery...

    Provided By Nortel Networks