Oracle

Displaying 1-40 of 1155 results

  • White Papers // Sep 2014

    Why Compromise Your Subsidiaries with Multi-Tier ERP?

    Over 70% of companies desire a single ERP system. But today’s reality is 49% have 6 or more different financial systems, resulting in higher costs, reduced visibility and lack of control. Learn how the Oracle ERP cloud can enable modern businesses to: Simplify and standardize systems Reduce costs and...

    Provided By Oracle

  • White Papers // Aug 2014

    Modernizing Finance with Oracle Financials Cloud

    Modern finance organizations are embracing “disruptive” or “emerging” technologies such as social, mobile, and advanced analytics to fundamentally change how they work and how they relate to processes, people, and even objects, bringing greater value to the enterprise. Technology is no longer about simply automating existing processes. It’s about how...

    Provided By Oracle

  • eBooks // Aug 2014

    eBook: Modernise Your Business with Oracle ERP Cloud

    This eBook explores the growing popularity and success of cloud ERP applications – with modern functionality but without the overhead of IT infrastructure, maintenance and upgrades. Find out how moving ERP into the cloud allows organisations to: Simplify technological requirements Realise a faster ROI Drive project success with complete portfolio visibility

    Provided By Oracle

  • White Papers // Jul 2014

    Aberdeen: Keeping PACE with Best Practices in Sales Performance Management

    Recent Aberdeen research reveals a number of specific best practices that sales leaders — and their vital sales operations support teams — can adopt, in order to create more opportunity for them to achieve Best-in-Class performance. This Research Brief isolates a number of core competencies and technology enablers that...

    Provided By Oracle

  • White Papers // May 2014

    The TURBO Diaries: Application-Controlled Frequency Scaling Explained

    Most multi-core architectures nowadays support Dynamic Voltage and Frequency Scaling (DVFS) to adapt their speed to the system's load and save energy. Some recent architecture additionally allows cores to operate at boosted speeds exceeding the nominal base frequency but within their thermal design power. In this paper, the authors propose...

    Provided By Oracle

  • White Papers // May 2014

    Realizing the Superior Value and Performance of Oracle ZFS Storage Appliance

    With application storage requirements growing at a tremendous rate, costs are skyrocketing while IT budgets are flat or declining. Today’s IT environments require storage solutions that have superior performance with lower initial and ongoing costs, along with high levels of integration between storage and application infrastructure to minimise onsite testing...

    Provided By Oracle

  • White Papers // May 2014

    One-Two Punch with New ZS3 Series

    The raw volume of data that is managed has increased by 50% over the last decade, while IT staffing levels stay the same. Database admins are facing increasing challenges due to complexities that arise with maintaining performance and the data explosion. Learn how IT leaders can reduce manual activities by...

    Provided By Oracle

  • White Papers // Mar 2014

    CEO Perspectives: How HR Can Take a Bigger Role in Driving Growth

    This survey report by the Economist Intelligence Unit investigates whether the HR function is forging a close relationship with the CEO. It explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.

    Provided By Oracle

  • White Papers // Mar 2014

    Report on How Human Capital and Talent Technology are Influencing Global Business

    Examing survey results from a poll of senior business leaders and human resource executives, this joint report from Deloitte and Oracle takes a closer look at how businesses are using human capital management (HCM) technology to meet their growth goals. Download now to take an in depth look at this...

    Provided By Oracle

  • White Papers // Mar 2014

    Oracle Fusion Financials Cloud Service

    Modern organizations are under intense pressure to provide accurate, reliable, and speedy financial information to business decision-makers. Furthermore, complying with global standards has become more of a headache than ever before. How do you know if financial management in the cloud is right for you? This data sheet takes an...

    Provided By Oracle

  • White Papers // Mar 2014

    Empowering Modern Finance - The CFO as Technology Evangelist

    The CFO as Technology Evangelist is a research report commissioned by Oracle and Accenture, in collaboration with Longitude Research, that explores how modern CFOs and finance executives are adopting emerging technologies within their finance functions to enable the development of new capabilities and to transform the role of finance.

    Provided By Oracle

  • White Papers // Mar 2014

    ERP in the Cloud and the Modern Business

    Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. View IDC’s WhitePaper: ERP in the Cloud and the Modern...

    Provided By Oracle

  • White Papers // Mar 2014

    Best Practices for recruiting the right talent

    This white paper examines best practices in recruiting and the technology behind those practices. It discusses how to reduce time to hire by up to 50 percent, reduce cost per hire by up to 70 percent, and improve recruiter efficiency in finding the right talent.

    Provided By Oracle

  • White Papers // Mar 2014

    The New Business of Business Leaders: Hiring and Onboarding

    This paper explores the role of business leaders in driving talent management functions, specifically around hiring and onboarding challenges. It discusses how talent intelligence helps business leaders find better candidates faster, make better build/buy/rent decisions, decrease new hire time-to-proficiency, and decrease the number of new hires who quickly leave.

    Provided By Oracle

  • White Papers // Mar 2014

    Seven Steps to Building a High-Impact Learning Culture

    Want to build a high-impact learning culture in your organization? This executive brief outlines the key steps in buildling an organizational culture that nurtures learning and helps employees live up to their fullest potential.

    Provided By Oracle

  • White Papers // Mar 2014

    Super Bowl XLVIII: The Social Story

    This year the Super Bowl and all the surrounding activity just didn’t live up to the hype. The game was a blowout, the commercials were not as strong as previous years, and the broadcast was disappointing. Despite that brands found ways to engage on social channels and extend the reach...

    Provided By Oracle

  • White Papers // Mar 2014

    Making the Most of Your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer Experience

    Customer relationship management (CRM) deployments are most effective when they legitimately support all three words that make up the acronym itself. Customers of the modern business-to-business (B2B) enterprise benefit when they purchase goods and services from companies who are focused on the buyer’s experience. Internal relationships within the selling organization...

    Provided By Oracle

  • White Papers // Mar 2014

    Keeping PACE with Best Practices in Sales Performance Management

    Recent Aberdeen research conducted for Motivate, Incent, Compensate, Enable: Sales Performance Management Best Practices (January 2013) reveals a number of specific best practices that sales leaders — and their vital sales operations support teams — can adopt, in order to create more opportunity for them to achieve Best-in-Class performance. This...

    Provided By Oracle

  • White Papers // Mar 2014

    Eliminating the Noise: Best Practices for the Five W’s of Sales Intelligence

    Much as a journalist is expected to report on the “who, what, when,” etc. when filing their story, professional business-to-business (B2B) sales reps are more likely to open doors, nurture opportunities, and close deals when they know more about their prospect or customer. Sales Intelligence, as a broad category of...

    Provided By Oracle

  • White Papers // Mar 2014

    Deal Management Mobilized: How the Best-in-Class Close the Sale Anywhere, Anytime, with Any Device

    Dramatic shifts in workplace norms as a result of remote sales teams are now a reality, as field-based personnel perform so many vital selling and strategic account management business functions, more effectively armed with tablets than ever before. Aberdeen research conducted for Sales Performance Management 2012: How the Best-in-Class Optimize...

    Provided By Oracle

  • White Papers // Mar 2014

    Everything You Know About Sales is Wrong - Profit Magazine

    Everything You Know About Sales is Wrong. Daniel Pink, author of the book, To Sell Is Human unveils the secrets to selling - what makes sales people tick and the traits that make the best sellers successful in today’s marketplace.

    Provided By Oracle

  • White Papers // Mar 2014

    2013 Trends to Watch: Customer Experience and Interaction

    Don’t let your customers move faster than your company does with digital interactions. Migrate to the new interconnected service culture, powered by smart devices and the Web to beat the competition and satisfy customers. Read this document to see how you too can climb up to cloud level and use...

    Provided By Oracle

  • White Papers // Mar 2014

    Instagram Guide

    Who are the top 10 brands on Instagram, and what are their secrets to success with visuals—image and Video—in this white-hot platform? What might 12,000 likes per second mean for YOUR brand? In this PowerPoint-styled tutorial, Oracle Social Cloud (#OracleSocial) offers up break-through examples of how brands are leveraging the...

    Provided By Oracle

  • White Papers // Mar 2014

    The Value of Social Data

    Social media provides a wealth of data that can tell you a lot about your brand and your consumers - providing you can effectively act upon that data. According to Digiday, ""48% of digital marketing executives say they focus 'relentlessly' on building customer insights, yet few are executing those strategies...

    Provided By Oracle

  • White Papers // Feb 2014

    Oracle Business Intelligence Mobile App Designer Solution Brief

    This solution brief introduces viewers to the benefits of using the Oracle BI Mobile App Designer. You will learn how Oracle BI Apps can run on multiple operating platforms and mobile devices. See how data can be quickly transformed into graph displays with navigation panes to help users select the...

    Provided By Oracle

  • White Papers // Feb 2014

    DIY Mobile Analytic Apps with Oracle BI Mobile App Designer

    Watch these examples of how Oracle BI Mobile App Designer enables users to easily create stunning visually compelling and interactive analytical applications on desktops and mobile devices, from any type of business data using a simple drag and drop interface. See how you can use the resulting outputted QR code...

    Provided By Oracle

  • White Papers // Feb 2014

    Introduction to Oracle BI Mobile App Designer

    Oracle BI Mobile App Designer lets you create visually stunning and interactive analytical apps for any line of business, regardless of the operating system or screen size, the newly created applications are available on any mobile device. You can create analytical apps tailor made to your area of interest or...

    Provided By Oracle

  • White Papers // Jan 2014

    Oracle Social Network

    Oracle Social Network was developed as an alternative to existing models of enterprise collaboration: specifically, traditional tool-centered approaches that require the user to break context to communicate. The relatively recent addition of social networking tools, micro-blogging, walls and activity streams into the enterprise has compounded the problem, creating a third...

    Provided By Oracle

  • White Papers // Dec 2013

    How Brands Can Optimize Social Strategies with Analytics

    It seems as if everyone is talking about the critical nature of measuring the effectiveness and return-on-investment of social media. Brands need to know exactly which specific data is available from Facebook, how it can be used, and what it can deliver. If you have 100,000 fans but all...

    Provided By Oracle

  • White Papers // Dec 2013

    Managing the Social Media Mix

    The growth in social media has overwhelmed many marketers. Things are moving so fast that many brand managers stay busy keeping tabs on the latest developments and trends, with little time to look at the mix of social media being put into the market. The term 'marketing mix' refers...

    Provided By Oracle

  • White Papers // Dec 2013

    Infographic: The Relationship between C-Suite and HR

    80% of CEOs and CFOs want the head of HR to be key in their company's strategic planning. This statistic shows that many executives have high expectations of their human resources leaders. Download this infographic for more facts about the relationship between the C-suite and HR.

    Provided By Oracle

  • White Papers // Dec 2013

    How to Socially Enable Your Contact Center

    Social-enabled contact centers leverage social interactions to build stronger relationships with customers, deliver consistent and relevant brand experiences across touch points, and better engage customers with employees and partners. There are 3 capabilities your company will need to be successful, download this article to read more.

    Provided By Oracle

  • White Papers // Dec 2013

    The Power of Transformational Knowledge

    Investing in the creation of a Transformational State of Knowledge builds a defensible advantage in delivering great customer experiences. This approach drives down service costs while increasing customer loyalty and advocacy, as customers become more engaged and drive greater referrals. There are 3 capabilities your company will need to be...

    Provided By Oracle

  • White Papers // Dec 2013

    Social Recruiting for Dummies

    Get simple, practical advice on recruiting with social media - from creating and implementing a social recruitment strategy, to fostering a truly aspirational employment brand. Learn to: * Use social networks to recruit talent and tap into your employees' networks * Find the right tools to scale your efforts...

    Provided By Oracle

  • White Papers // Dec 2013

    Five Questions About Managing Social Media that You Should Ask Your Agency

    Choosing the right marketing or branding agency for your company is a complicated task. Your agency will have your brand in its hands - tinkering with it, stretching it, and molding it. You need the result to be something new and unexpected, but still on-strategy and successful. So how...

    Provided By Oracle

  • White Papers // Dec 2013

    Social Media and Business Intelligence: Creating the Integrated Customer Hub

    As social media use has grown, an urgent need has emerged to correlate the information generated through social data with existing consumer information, and integrate it with sophisticated data management systems. This white paper describes how organizations can blend social insights with more-traditional data in an integrated customer data...

    Provided By Oracle

  • White Papers // Dec 2013

    Infographic: Get Started with Social Relationship Management

    Too many brands focus on acquiring Facebook fans, not on engaging with them to deliver ROI and monetization in the long-term. Learn how you can succeed in the changing social media landscape and deliver tangible results.

    Provided By Oracle

  • White Papers // Oct 2013

    Driving the Business Forward with Human Capital Management

    Five key points to consider before you invest Global business has affected no group more than Human Resources (HR). Recruiting, hiring, developing, and retaining global workers is more complicated in a global economy adding another layer complexity, and without doing those things effectively, companies simply cannot grow. Therefore there is...

    Provided By Oracle

  • Videos // Oct 2013

    Oracle Health

    A real-life scenario is mapped out in this 2-minute video on how Business Analytics can assist in identifying, analysing and solving real-life problems. This video takes a look at the potential a Business Analytics tool has in the health sector. Oracle Exalytics In-Memory Machine helps organisations of all sizes benefit...

    Provided By Oracle

  • Videos // Oct 2013

    Oracle Telco

    A real-life scenario is mapped out in this 2-minute video on how Business Analytics can assist in identifying, analysing and solving real-life problems. This video takes a look at the potential a Business Analytics tool has in the Telecommunications sector. Oracle Exalytics In-Memory Machine helps organisations of all sizes benefit...

    Provided By Oracle

  • White Papers // Jul 2013

    Oracle Talent Cloud: A Strategic Approach to Talent Management

    Strategic talent management requires looking at the big picture. You can have a great recruiting strategy but later lose your top recruits due to a lack of employee development. You can have the right leaders for organizational success today but be thrown for a loop when one of them leaves...

    Provided By Oracle

  • White Papers // Jul 2013

    Simplify People Management and Build the Best Talent

    To bring real value to their organizations, HR leaders need a comprehensive and integrated human capital management cloud solution that provides depth of functionality without sacrificing agility and that can be easily integrated into their current IT ecosystem. This white paper discusses the new challenges and opportunities that are...

    Provided By Oracle

  • White Papers // Aug 2013

    [EIU Report] Data vs Instinct: Perfecting global sales performance

    Perfecting global sales performance explores how sales managers use data - or respond to the lack of it - in developing sales territories and incentive compensation plans. As the basis for the research for this paper, the Economist Intelligence Unit conducted a global survey of 229 executives to determine...

    Provided By Oracle

  • Podcasts // Oct 2013

    Sales Cloud Overview

    Animated Video: Smarter Selling with Oracle Sales Cloud Oracle Sales Cloud is Smarter Selling that will help reps sell more, managers know more, and companies grow more.

    Provided By Oracle

  • Podcasts // Oct 2013

    Companies Grow More with Oracle Sales Cloud

    Animated Video: Oracle Sales Cloud is Smarter SFA that helps Companies Grow More. Maximize revenue and optimize sales performance. Know what to sell your customers. And get more help from your marketers and partners.

    Provided By Oracle

  • Podcasts // Oct 2013

    Managers Know More with Oracle Sales Cloud

    Oracle Sales Cloud is Smarter SFA that helps Managers know more. Hit your target with no surprises. Act on opportunities and threats faster. Manage more effectively anywhere, using any device.

    Provided By Oracle

  • Podcasts // Oct 2013

    Reps Sell More with Oracle Sales Cloud

    Animated Video: Oracle Sales Cloud is smarter selling that will help reps sell more. Oracle Sales Cloud enables sales reps to sell more anytime, anywhere and on any device and empowers them to grow their own pipeline without waiting for marketing.

    Provided By Oracle

  • Podcasts // Oct 2013

    Sell More anytime, Anywhere, any device

    “Sell Anytime, Anywhere, with Any Device” - Live Webcast Aug 28. Speaker Jeffrey Pease. In today’s world, we recognize that many sales rep spend half of the time on the road and are under great pressure to close deals fast. A good mobile SFA solution needs to provide sales people...

    Provided By Oracle

  • White Papers // Oct 2013

    Oracle ZS3 Storage: The Value of Integration - ESG paper

    Although it's hard to imagine Oracle doing anything quietly, that's exactly what has happened with its ZFS-based storage appliance. Developed and improved for nearly a decade, it has become a formidable unified and enterprise-grade storage offering without a lot of fanfare. The latest version-ZS3-has a number of advantages which you...

    Provided By Oracle

  • White Papers // Oct 2013

    The Best Network Attached Storage Choice for Oracle Database and Software Environments

    If you're not using Oracle Storage for your Oracle Database environment, you're missing out on features and functionality that can help you improve performance, efficiency and overall manageability. This paper takes a specific look at how the Sun ZFS Storage 7420 cluster compares to a NetApp FAS3250 cluster, and describes...

    Provided By Oracle

  • White Papers // Oct 2013

    Nucleus Research: The Future of Sales Performance Management

    Nucleus Research examines new technologies and tools that are improving sales managers’ ability to measure and enhance the performance of their sales teams. Nucleus sees the future of sales performance management as integrated with CRM and collaboration technologies, enhancing managers' ability to provide real-time coaching and motivation in context to...

    Provided By Oracle

  • White Papers // Oct 2013

    Know What Customers Want Before They Do

    Webcast Summary: Today’s consumers and B2B companies only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Companies that fail to provide relevant offers will be left behind.

    Provided By Oracle

  • White Papers // Oct 2013

    Exposing the Unvarnished Truth about Database Storage

    The world of database storage has changed and continues to change at an ever-increasing pace. It’s become virtualized, networked, distributed, and ultimately far more complicated for the database administrator (DBA). This document scrutinizes how advances such as virtualization, has made the life of the DBA a living storage hell...

    Provided By Oracle

  • White Papers // Oct 2013

    Transforming Business with Oracle's Optimized Storage for Oracle Database 11g

    Oracle's integrated hardware and software stack that includes Oracle’s optimized storage platforms have been engineered to work together with Oracle Database to optimize overall system and application performance. Competitive storage systems lack integration with the application software, so they do not have the capability to deliver the performance and cost...

    Provided By Oracle

  • White Papers // Oct 2013

    Oracle ZFS Storage ZS3-2 - Resources

    The industry's first Application Engineered Storage, deeply integrated with your Oracle Database and applications to deliver maximum performance, ensure rapid creation of secondary databases, and maintain 24/7 availability. Find out more here at the Oracle ZS3 Storage hub with numerous videos and resources to choose from.

    Provided By Oracle

  • White Papers // Oct 2013

    Oracle Delivers One-Two Punch with New ZS3 Series

    Database and storage administrators face increasing challenges due to the complexities involved with maintaining performance while dealing with the explosion of data. IT organizations are forced to perform labour-intensive manual tweaking while IT staffing levels are virtually frozen. Find out how Oracle’s Application Engineered Storage, where the application and...

    Provided By Oracle

  • White Papers // Oct 2013

    Oracle Optimized Storage E-Book: Staying Ahead of the Data Explosion

    Data storage challenges are getting much more complex. But choosing a solution just got much easier. Oracle's new e-book, Staying Ahead of the Storage Explosion, provides insight into the integration points between Oracle storage and software that help speed performance and increase efficiency; the industry-leading data protection and storage management...

    Provided By Oracle

  • White Papers // Oct 2013

    CEO Perspectives: How HR can take on a bigger role in driving growth

    Two dominant trends are potentially reshaping the role of the HR function in the corporate world. The first relates to the rapid growth of the knowledge economy. In this environment, a committed, appropriately skilled and prudently deployed workforce is critical in order to develop new products and outstrip the competition....

    Provided By Oracle

  • White Papers // Oct 2013

    Oracle ERP Cloud Service: Back-Office Solutions that Keep You in Front

    What if you could change the mix of your IT spend and shift more of your resources towards growth and innovation? By leveraging the cloud, a company can free its IT staff to spend more time on strategic initiatives and innovation, and re-direct more resources to value-creating activities from lower-value...

    Provided By Oracle

  • White Papers // Oct 2013

    SaaS and Cloud ERP Observations: Is Cloud ERP Right for you?

    Over the past six years, Aberdeen Group has been measuring the willingness of organizations to consider a SaaS deployment model for their ERP implementations. Using this research, Aberdeen has created a short report to help organizations as they review their options and provide key takeaways to consider during the process....

    Provided By Oracle

  • White Papers // Oct 2013

    The New Competitive Advantage: Strategic CFOs Embrace the Cloud

    In the next three years, 53% of CFOs estimate that over half of their enterprise transactions will be delivered through the cloud, up from the 12 percent who use that delivery mechanism today. This strategic playbook for CFOs shows how to leverage the Cloud to drive greater agility in response...

    Provided By Oracle

  • White Papers // Oct 2013

    Executive Brief: Leveraging Mobility to Improve Sales

    Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in the more mobile, more collaborative, and more data-rich business world of today, the needs of corporate sales forces are radically changing. In particular, sales...

    Provided By Oracle

  • White Papers // Oct 2013

    Sales Executive Strategy Brief: Customer Experience

    Research and analysis shows that 57% of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great...

    Provided By Oracle

  • White Papers // Oct 2013

    Knowledge Management: 5 Steps to Getting It Right the First Time

    Today customers look to engage with organizations through an increasing number of channels - and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self service channels offers a powerful answer to this growing need to do...

    Provided By Oracle

  • White Papers // Oct 2013

    CEO Perspectives- How HR can take on a bigger role in driving growth

    Two dominant trends are potentially reshaping the role of the HR function in the corporate world. The first relates to the rapid growth of the knowledge economy. In this environment, a committed, appropriately skilled and prudently deployed workforce is critical in order to develop new products and outstrip the competition....

    Provided By Oracle

  • White Papers // Oct 2013

    Know What Your Customers Want Before They Do

    Webcast Summary: Today’s consumers and B2B companies only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Companies that fail to provide relevant offers will be left behind.

    Provided By Oracle

  • White Papers // Oct 2013

    The Future of Sales Performance Management - Nucleus Research

    Nucleus Research examines new technologies and tools that are improving sales managers’ ability to measure and enhance the performance of their sales teams. Nucleus sees the future of sales performance management as integrated with CRM and collaboration technologies, enhancing managers' ability to provide real-time coaching and motivation in context to...

    Provided By Oracle

  • White Papers // Mar 2014

    Everything You Know About Sales is Wrong - Profit Magazine

    Everything You Know About Sales is Wrong. Daniel Pink, author of the book, To Sell Is Human unveils the secrets to selling - what makes sales people tick and the traits that make the best sellers successful in today’s marketplace.

    Provided By Oracle

  • White Papers // Mar 2014

    2013 Trends to Watch: Customer Experience and Interaction

    Don’t let your customers move faster than your company does with digital interactions. Migrate to the new interconnected service culture, powered by smart devices and the Web to beat the competition and satisfy customers. Read this document to see how you too can climb up to cloud level and use...

    Provided By Oracle

  • White Papers // Oct 2013

    Agile, Secure, Reliable - World-Class Customer Service in the Cloud

    In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets to even tighter deadlines is a tough challenge for even the largest organizations. That is why so many successful organizations choose to deliver customer service in the cloud. This...

    Provided By Oracle

  • White Papers // Oct 2013

    Knowledge Management - 5 Steps to Getting It Right the First Time

    Today customers look to engage with organizations through an increasing number of channels - and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self service channels offers a powerful answer to this growing need to do...

    Provided By Oracle

  • White Papers // Mar 2014

    Instagram Guide

    Who are the top 10 brands on Instagram, and what are their secrets to success with visuals—image and Video—in this white-hot platform? What might 12,000 likes per second mean for YOUR brand? In this PowerPoint-styled tutorial, Oracle Social Cloud (#OracleSocial) offers up break-through examples of how brands are leveraging the...

    Provided By Oracle

  • White Papers // Mar 2014

    The Value of Social Data

    Social media provides a wealth of data that can tell you a lot about your brand and your consumers - providing you can effectively act upon that data. According to Digiday, ""48% of digital marketing executives say they focus 'relentlessly' on building customer insights, yet few are executing those strategies...

    Provided By Oracle

  • White Papers // Mar 2014

    Super Bowl XLVIII: The Social Story

    This year the Super Bowl and all the surrounding activity just didn’t live up to the hype. The game was a blowout, the commercials were not as strong as previous years, and the broadcast was disappointing. Despite that brands found ways to engage on social channels and extend the reach...

    Provided By Oracle

  • White Papers // Mar 2014

    Making the Most of Your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer Experience

    Customer relationship management (CRM) deployments are most effective when they legitimately support all three words that make up the acronym itself. Customers of the modern business-to-business (B2B) enterprise benefit when they purchase goods and services from companies who are focused on the buyer’s experience. Internal relationships within the selling organization...

    Provided By Oracle

  • White Papers // Mar 2014

    Keeping PACE with Best Practices in Sales Performance Management

    Recent Aberdeen research conducted for Motivate, Incent, Compensate, Enable: Sales Performance Management Best Practices (January 2013) reveals a number of specific best practices that sales leaders — and their vital sales operations support teams — can adopt, in order to create more opportunity for them to achieve Best-in-Class performance. This...

    Provided By Oracle

  • White Papers // Oct 2013

    Agile, Secure, Reliable: World-Class Customer Service in the Cloud

    In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets to even tighter deadlines is a tough challenge for even the largest organizations. That is why so many successful organizations choose to deliver customer service in the cloud. This...

    Provided By Oracle

  • White Papers // Oct 2013

    'A Little Extra Service' Raises Customer Satisaction and Lowers Cost

    Companies respond to the preference of the digital generation for online support with new channels like Live Chat and Email Management. These mobile-friendly touchpoints give customers the right answers at the right time when self-service just is not enough. We outline best practices for providing 'a little extra service' that...

    Provided By Oracle

  • White Papers // Oct 2013

    Deploying Customer Service in the Cloud - The four phases from implementation to transformation

    This white paper by Ovum is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to do so successfully and further evolve customer service in the cloud...

    Provided By Oracle

  • White Papers // Oct 2013

    [Infographic] The Future of HCM: Cloud-Based Talent Management

    The ability to manage talent effectively can dictate the success of your entire organization. You must invest in solutions that help you to attract, retain and develop talent while aligning to the overall goals and successes of your organization.

    Provided By Oracle