PELORUS Group

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  • White Papers // Nov 2008

    Small Call Centers: Challenges and Opportunities

    The past ten years have seen an explosion of new applications that make call centers more productive, cost-effective and more responsive to callers. Unfortunately, few of these innovations were designed and priced for smaller call centers. It's not as if the market is too small to interest vendors. Call centers...

    Provided By PELORUS Group

  • White Papers // Nov 2008

    Small Call Centers: Challenges and Opportunities

    The past ten years have seen an explosion of new applications that make call centers more productive, cost-effective and more responsive to callers. Unfortunately, few of these innovations were designed and priced for smaller call centers. It's not as if the market is too small to interest vendors. Call centers...

    Provided By PELORUS Group