PeopleAnswers

Displaying 1-23 of 23 results

  • Case Studies // Apr 2009

    Business Services Provider Sees Turnover Reduction Approach 50% With PeopleAnswers Software

    Excessive turnover drives expenses related to recruiting, hiring, ongoing training, and sending a steady flow of new recruits to the front lines - in the case of this large company, to multiple service centers around the country. To identify new job candidates that have the cognitive and behavioral characteristics to...

    Provided By PeopleAnswers

  • White Papers // Apr 2009

    Assessment Practices That Insulate You From the Elements

    This white paper describes assessment design elements - represented symbolically by articles of clothing - that human resource leaders should look for to ensure they are getting maximum protection from a pre-employment assessment system. In an assessment system, the definition of a profile can be simply stated as any guideline...

    Provided By PeopleAnswers

  • Case Studies // Mar 2009

    Managers Selected by PeopleAnswers Generate 21% Higher Sales Per Hour for Specialty Retailer

    In addition to catalogs and Internet sales, this innovative retailer offers discerning customers a selection of unique consumer products. To market this selection of specialty items, corporate leadership recognized the need for a long-term, ongoing hiring process that would effectively predict who the sales leaders are within a large candidate...

    Provided By PeopleAnswers

  • Case Studies // Mar 2009

    Department Store Deploys PeopleAnswers to Reduce Turnover by 39%

    In large retail organizations, employee selection and retention play ever-important roles as stores are asked to reduce labor costs and maximize sales, while still providing exemplary customer service. In its pursuit of a larger share of the retail market, this store chain has long understood the value of associates who...

    Provided By PeopleAnswers

  • Case Studies // Feb 2009

    Restaurant Reduces Manager Turnover by 42% With PeopleAnswers

    For the restaurant concept that serves as the focus of this case study, quality service and exceptional meals are not elusive goals to be attained, but rather established standards to be maintained. To find quality people to fill various restaurant management positions across 30 states, the management company relied on...

    Provided By PeopleAnswers

  • Case Studies // Feb 2009

    Builder Reduces Turnover by 46% Using PeopleAnswers

    The homebuilding process requires a variety of specialized skills to manage a home's construction from purchase to completion. Employees engage the customer at various stages: Sales Representatives, Land Managers, Mortgage Professionals, Construction Managers and Customer Care Associates. In filling these positions, PeopleAnswers offers three major advantages. To transition this builder's...

    Provided By PeopleAnswers

  • Case Studies // Jan 2009

    National Homebuilder Uses PeopleAnswers to Reduce Turnover by 66%

    A Fortune 1000 homebuilder that incorporates the PeopleAnswers assessment into its hiring strategy experienced a 66% decrease in turnover for employees hired using PeopleAnswers compared to employees hired outside of the assessment process. For this builder of diverse home styles - each floor plan is infused with innovative ideas, craftsmanship,...

    Provided By PeopleAnswers

  • Case Studies // Jan 2009

    Department Store Lowers Turnover 20% With PeopleAnswers

    Retailers that consistently minimize employee turnover produce more revenue and provide better customer service. This department store chain is committed to offering shoppers outstanding service by maintaining a sales staff that is well trained, knowledgeable, and empowered to make each customer's shopping experience an enjoyable one. Using the pre-employment assessment...

    Provided By PeopleAnswers

  • White Papers // Jan 2009

    The Fundamentals of a Coaching Session: Preparation Is the Game Plan for Developing Talent

    Employee coaching is a methodology used to develop talents and skills within the employees that leads to promotion, increased productivity, and career longevity. Successful coaching techniques help people to retain top talent, and that talent helps drive and expand the business. But good coaching takes knowledge, forethought, and-most of all-planning.

    Provided By PeopleAnswers

  • Case Studies // Dec 2008

    HSBC Leverages the PeopleAnswers Online Assessment to Increase Sales by 21%

    HSBC Account Executives in over 1,300 branch locations across the United States perform two functions vital to the company's success: initiating loan sales and providing great customer service. An increase in performance for HSBC employees in this job position would result in millions of dollars of additional revenue, generate a...

    Provided By PeopleAnswers

  • Case Studies // Dec 2008

    PeopleAnswers Used in Retailer's 1,000+ Stores; Turnover Down 50%

    With over 1,000 stores and 7,500 sales employees nationwide, this PeopleAnswers client realized the importance of attracting and retaining top sales talent to provide ongoing customer service and to help increase its market share in a $45 billion industry. To do that, this retailer selected PeopleAnswers to directly address the...

    Provided By PeopleAnswers

  • Case Studies // Nov 2008

    Two Popular Casinos Bet on PeopleAnswers and Turnover Drops 38%

    To establish and maintain a quality presence in the ultra-competitive resort industry, hotel/casinos must offer a spectacular guest experience accompanied by exquisite service. These lofty guest expectations must be met by every resort employee, including front office clerks, valets, retail salespeople, casino dealers, and security officers, to name a few....

    Provided By PeopleAnswers

  • Case Studies // Nov 2008

    Gold's Gym Reduces Year-Over-Year Employee Turnover by 27%

    Gold's Gym is the largest co-ed gym chain in the world and the most recognized name in fitness. To maintain the high level of service and expertise that has made them a world leader in fitness, Gold's Gym looked for ways to retool their hiring process to ensure that each...

    Provided By PeopleAnswers

  • Case Studies // Nov 2008

    Dawn Foods Uses PeopleAnswers to Achieve 53% Turnover Reduction

    In order to effectively service customers around the globe, Dawn takes pride in the empowerment of employees to be highly effective and drive productivity within multiple segments of the company. The need to find more of these high-performing candidates early in the hiring process lead Dawn to select the PeopleAnswers...

    Provided By PeopleAnswers

  • Case Studies // Nov 2008

    Neiman Marcus Reduces Recruiting Costs and Turnover With PeopleAnswers

    A college visit typically started with Neiman Marcus filling up a large auditorium with potential candidates. These prospects would first take a merchandising math test to determine their retail analysis capability. After Neiman Marcus managers manually graded thousands of these paper-based tests, they would conduct several hundred on-campus, one-on-one interviews...

    Provided By PeopleAnswers

  • Case Studies // Oct 2008

    Medical Equipment Sales Climb 20% Using PeopleAnswers

    Medical technology manufacturer not only builds the instruments used to treat various ailments, but also employs sales professionals to market those solutions directly to hospitals. If the company can accurately predict which job candidates will produce more sales in this specialized medical industry, it holds a profitable advantage in employee...

    Provided By PeopleAnswers

  • Case Studies // Oct 2008

    Safety-Kleen Uses PeopleAnswers to Lower Employee Turnover by 46%

    Safety-Kleen completes 2.1 million service calls to more than 350,000 unique customer locations each year. Drawing on a documented history of success in the professional/industrial services industry, PeopleAnswers approached Safety-Kleen's turnover challenge with the same methodology that regularly produces double-digit turnover reductions for other clients. Safety-Kleen provided PeopleAnswers with employee...

    Provided By PeopleAnswers

  • Case Studies // Sep 2008

    Express Scripts Uses PeopleAnswers' Software; Turnover Drops 39%

    Express Scripts maintains several call centers in which representatives assist patients and providers with their prescription drug needs. PeopleAnswers' online assessment solution was selected to improve employee retention, reduce the unavoidable expenses of employee turnover across a vast employment network, and thereby maximize the service level in Express Scripts' multiple...

    Provided By PeopleAnswers

  • Case Studies // Sep 2008

    National Restaurant Chain Uses PeopleAnswers to Serve Up 51% Less Turnover

    The restaurant/hospitality industry is historically turnover-challenged, but the organizations that effectively minimize employee turnover have proven to consistently produce more revenue and provide better services. This particular client, always striving to win more customers by hiring the best people, reviewed several pre-employment assessment vendors and selected PeopleAnswers because it offers:...

    Provided By PeopleAnswers

  • White Papers // Sep 2008

    Six Things You Should Consider Before Investing in a Testing and Assessment Solution

    The Testing and Assessment industry has aggressively expanded over the last two decades to include numerous solutions from hundreds, if not thousands of HR consultants, I/O Psychologists, and "Technology" vendors. There are thousands of possible solutions for buyers, and the fact is that one size does not fit all when...

    Provided By PeopleAnswers

  • White Papers // Sep 2008

    Succeed With the Soft Stuff

    If "Soft skills" such as those mentioned are widely accepted as a strong success determinant, why are so many managers ineffective at hiring for the Ideal Profile, and why do they constantly resort to old habits and focus exclusively on the hard skills/experience match? The answer lies in a lack...

    Provided By PeopleAnswers

  • Case Studies // Sep 2008

    Credit Solutions Trims Hiring Costs by 25% Using PeopleAnswers

    In working with Credit Solutions, PeopleAnswers has partnered with the HR and Operations teams to maximize the efficiency of the hiring process. Credit Solutions hires a unique individual for its sales position and historically has expended a great deal of time and labor sorting through a large candidate pool. With...

    Provided By PeopleAnswers

  • White Papers // Sep 2008

    Attracting Generation Y Employees

    Who, what, how and why? Who is the new generation that is penetrating the job market like no other since the baby boomers? What is it that they are looking for, what are they attracted to? How does one even go about finding, sourcing, or employing them? And why are...

    Provided By PeopleAnswers

  • Case Studies // Jan 2009

    National Homebuilder Uses PeopleAnswers to Reduce Turnover by 66%

    A Fortune 1000 homebuilder that incorporates the PeopleAnswers assessment into its hiring strategy experienced a 66% decrease in turnover for employees hired using PeopleAnswers compared to employees hired outside of the assessment process. For this builder of diverse home styles - each floor plan is infused with innovative ideas, craftsmanship,...

    Provided By PeopleAnswers

  • Case Studies // Apr 2009

    Business Services Provider Sees Turnover Reduction Approach 50% With PeopleAnswers Software

    Excessive turnover drives expenses related to recruiting, hiring, ongoing training, and sending a steady flow of new recruits to the front lines - in the case of this large company, to multiple service centers around the country. To identify new job candidates that have the cognitive and behavioral characteristics to...

    Provided By PeopleAnswers

  • Case Studies // Nov 2008

    Two Popular Casinos Bet on PeopleAnswers and Turnover Drops 38%

    To establish and maintain a quality presence in the ultra-competitive resort industry, hotel/casinos must offer a spectacular guest experience accompanied by exquisite service. These lofty guest expectations must be met by every resort employee, including front office clerks, valets, retail salespeople, casino dealers, and security officers, to name a few....

    Provided By PeopleAnswers

  • Case Studies // Oct 2008

    Safety-Kleen Uses PeopleAnswers to Lower Employee Turnover by 46%

    Safety-Kleen completes 2.1 million service calls to more than 350,000 unique customer locations each year. Drawing on a documented history of success in the professional/industrial services industry, PeopleAnswers approached Safety-Kleen's turnover challenge with the same methodology that regularly produces double-digit turnover reductions for other clients. Safety-Kleen provided PeopleAnswers with employee...

    Provided By PeopleAnswers

  • Case Studies // Sep 2008

    Express Scripts Uses PeopleAnswers' Software; Turnover Drops 39%

    Express Scripts maintains several call centers in which representatives assist patients and providers with their prescription drug needs. PeopleAnswers' online assessment solution was selected to improve employee retention, reduce the unavoidable expenses of employee turnover across a vast employment network, and thereby maximize the service level in Express Scripts' multiple...

    Provided By PeopleAnswers

  • Case Studies // Sep 2008

    National Restaurant Chain Uses PeopleAnswers to Serve Up 51% Less Turnover

    The restaurant/hospitality industry is historically turnover-challenged, but the organizations that effectively minimize employee turnover have proven to consistently produce more revenue and provide better services. This particular client, always striving to win more customers by hiring the best people, reviewed several pre-employment assessment vendors and selected PeopleAnswers because it offers:...

    Provided By PeopleAnswers

  • Case Studies // Oct 2008

    Medical Equipment Sales Climb 20% Using PeopleAnswers

    Medical technology manufacturer not only builds the instruments used to treat various ailments, but also employs sales professionals to market those solutions directly to hospitals. If the company can accurately predict which job candidates will produce more sales in this specialized medical industry, it holds a profitable advantage in employee...

    Provided By PeopleAnswers

  • Case Studies // Dec 2008

    PeopleAnswers Used in Retailer's 1,000+ Stores; Turnover Down 50%

    With over 1,000 stores and 7,500 sales employees nationwide, this PeopleAnswers client realized the importance of attracting and retaining top sales talent to provide ongoing customer service and to help increase its market share in a $45 billion industry. To do that, this retailer selected PeopleAnswers to directly address the...

    Provided By PeopleAnswers

  • Case Studies // Dec 2008

    HSBC Leverages the PeopleAnswers Online Assessment to Increase Sales by 21%

    HSBC Account Executives in over 1,300 branch locations across the United States perform two functions vital to the company's success: initiating loan sales and providing great customer service. An increase in performance for HSBC employees in this job position would result in millions of dollars of additional revenue, generate a...

    Provided By PeopleAnswers

  • Case Studies // Nov 2008

    Gold's Gym Reduces Year-Over-Year Employee Turnover by 27%

    Gold's Gym is the largest co-ed gym chain in the world and the most recognized name in fitness. To maintain the high level of service and expertise that has made them a world leader in fitness, Gold's Gym looked for ways to retool their hiring process to ensure that each...

    Provided By PeopleAnswers

  • Case Studies // Nov 2008

    Neiman Marcus Reduces Recruiting Costs and Turnover With PeopleAnswers

    A college visit typically started with Neiman Marcus filling up a large auditorium with potential candidates. These prospects would first take a merchandising math test to determine their retail analysis capability. After Neiman Marcus managers manually graded thousands of these paper-based tests, they would conduct several hundred on-campus, one-on-one interviews...

    Provided By PeopleAnswers

  • Case Studies // Sep 2008

    Credit Solutions Trims Hiring Costs by 25% Using PeopleAnswers

    In working with Credit Solutions, PeopleAnswers has partnered with the HR and Operations teams to maximize the efficiency of the hiring process. Credit Solutions hires a unique individual for its sales position and historically has expended a great deal of time and labor sorting through a large candidate pool. With...

    Provided By PeopleAnswers

  • Case Studies // Nov 2008

    Dawn Foods Uses PeopleAnswers to Achieve 53% Turnover Reduction

    In order to effectively service customers around the globe, Dawn takes pride in the empowerment of employees to be highly effective and drive productivity within multiple segments of the company. The need to find more of these high-performing candidates early in the hiring process lead Dawn to select the PeopleAnswers...

    Provided By PeopleAnswers

  • White Papers // Apr 2009

    Assessment Practices That Insulate You From the Elements

    This white paper describes assessment design elements - represented symbolically by articles of clothing - that human resource leaders should look for to ensure they are getting maximum protection from a pre-employment assessment system. In an assessment system, the definition of a profile can be simply stated as any guideline...

    Provided By PeopleAnswers

  • White Papers // Jan 2009

    The Fundamentals of a Coaching Session: Preparation Is the Game Plan for Developing Talent

    Employee coaching is a methodology used to develop talents and skills within the employees that leads to promotion, increased productivity, and career longevity. Successful coaching techniques help people to retain top talent, and that talent helps drive and expand the business. But good coaching takes knowledge, forethought, and-most of all-planning.

    Provided By PeopleAnswers

  • White Papers // Sep 2008

    Attracting Generation Y Employees

    Who, what, how and why? Who is the new generation that is penetrating the job market like no other since the baby boomers? What is it that they are looking for, what are they attracted to? How does one even go about finding, sourcing, or employing them? And why are...

    Provided By PeopleAnswers

  • White Papers // Sep 2008

    Six Things You Should Consider Before Investing in a Testing and Assessment Solution

    The Testing and Assessment industry has aggressively expanded over the last two decades to include numerous solutions from hundreds, if not thousands of HR consultants, I/O Psychologists, and "Technology" vendors. There are thousands of possible solutions for buyers, and the fact is that one size does not fit all when...

    Provided By PeopleAnswers

  • White Papers // Sep 2008

    Succeed With the Soft Stuff

    If "Soft skills" such as those mentioned are widely accepted as a strong success determinant, why are so many managers ineffective at hiring for the Ideal Profile, and why do they constantly resort to old habits and focus exclusively on the hard skills/experience match? The answer lies in a lack...

    Provided By PeopleAnswers

  • Case Studies // Mar 2009

    Managers Selected by PeopleAnswers Generate 21% Higher Sales Per Hour for Specialty Retailer

    In addition to catalogs and Internet sales, this innovative retailer offers discerning customers a selection of unique consumer products. To market this selection of specialty items, corporate leadership recognized the need for a long-term, ongoing hiring process that would effectively predict who the sales leaders are within a large candidate...

    Provided By PeopleAnswers

  • Case Studies // Mar 2009

    Department Store Deploys PeopleAnswers to Reduce Turnover by 39%

    In large retail organizations, employee selection and retention play ever-important roles as stores are asked to reduce labor costs and maximize sales, while still providing exemplary customer service. In its pursuit of a larger share of the retail market, this store chain has long understood the value of associates who...

    Provided By PeopleAnswers

  • Case Studies // Feb 2009

    Restaurant Reduces Manager Turnover by 42% With PeopleAnswers

    For the restaurant concept that serves as the focus of this case study, quality service and exceptional meals are not elusive goals to be attained, but rather established standards to be maintained. To find quality people to fill various restaurant management positions across 30 states, the management company relied on...

    Provided By PeopleAnswers

  • Case Studies // Feb 2009

    Builder Reduces Turnover by 46% Using PeopleAnswers

    The homebuilding process requires a variety of specialized skills to manage a home's construction from purchase to completion. Employees engage the customer at various stages: Sales Representatives, Land Managers, Mortgage Professionals, Construction Managers and Customer Care Associates. In filling these positions, PeopleAnswers offers three major advantages. To transition this builder's...

    Provided By PeopleAnswers

  • Case Studies // Jan 2009

    Department Store Lowers Turnover 20% With PeopleAnswers

    Retailers that consistently minimize employee turnover produce more revenue and provide better customer service. This department store chain is committed to offering shoppers outstanding service by maintaining a sales staff that is well trained, knowledgeable, and empowered to make each customer's shopping experience an enjoyable one. Using the pre-employment assessment...

    Provided By PeopleAnswers