Quocirca

Displaying 1-40 of 143 results

  • White Papers // Jul 2012

    Advanced Cyber-Security Intelligence: Real Time Defence of Business Data and IT Users Through the Use of Next Generation SIEM

    Traditional IT security defences have been built using point security products. These are good for protecting against specific threats; for example firewalls limit access to networks, anti-virus software detects malware on given devices and encryption protects stored data. However, cyber security threats have now emerged that can only be detected...

    Provided By Quocirca

  • White Papers // Apr 2012

    Next Generation Datacentre Cycle II - Cloud Findings

    For those who thought that cloud computing was now reaching mainstream usage, this new global research across large organisations may serve to reset views. Although there is a degree of positive movement in end user perceptions around how cloud can serve their organisations, there is still a high degree of...

    Provided By Quocirca

  • White Papers // Apr 2012

    Smart Phone, Smarter Service: Prescient Mobile Thinking -? Vital to the Multi Channel Customer Experience

    Mobile phones have evolved into a broad range of smart, sophisticated computing devices that can deliver a wide variety of services, content and applications. Many organisations are already exploiting this opportunity, and many more are keen to follow, but they need to ensure they really understand the requirements of those...

    Provided By Quocirca

  • White Papers // Apr 2012

    Don't Sweat Assets, Liberate Them!: Maintaining Business Focus With a Dynamically Changing IT Asset Base

    Most organisations are sitting on IT equipment that is not supporting the business optimally, yet the received wisdom is to sweat the assets to gain as much perceived lifetime value from them as possible. However, IT assets have inherent value which can change significantly through each asset's lifecycle - whether...

    Provided By Quocirca

  • White Papers // Mar 2012

    Sustainability Through Managed Print Services: How MPS Helps Businesses Gain Business and Environmental Efficiency

    Many organisations are turning to managed print services (MPS) to optimise the print infrastructure through device consolidation and streamlined print management. Not only does MPS deliver significant cost savings and productivity improvements, it also offers far-reaching environmental benefits, helping a business reduce its carbon footprint. By deploying energy-efficient printers and...

    Provided By Quocirca

  • White Papers // Jan 2012

    Next Generation Datacenters Index - Cycle II

    This second cycle of the Next Generation Datacenter (NGD) research shows that there has been modest progress in how organisations are preparing for changes in how ITC is used to support their businesses. However, in a flat economy, any progress is welcome, and it is good to see that more...

    Provided By Quocirca

  • White Papers // Jan 2012

    The Mobile Print Enterprise

    The consumerisaton of IT, due in part to 'Bring your own devices' initiatives, is accelerating the adoption of smartphones, tablets and other mobile devices in the workplace. Today's dynamic and mobile workforce is now relying on personal devices in their professional lives and expect anytime, anywhere access to corporate systems...

    Provided By Quocirca

  • White Papers // Dec 2011

    Powering the Data Centre

    The growth in the importance of data centres around the world in supporting the global economy means that there is increasing focus on how well data centres are performing in themselves. The poor levels of overall energy utilisation are being seen by organisations and governments as a cause for concern,...

    Provided By Quocirca

  • White Papers // Nov 2011

    Community, Connection, Conversation or Channel

    Social media, social networking or the social web, along with companies that deliver all things 'Social', are dominating discussions about the internet, advertising and communication in business as well as personal life. This appears to be an unstoppable bandwagon that all organisations must leap on before they are left behind;...

    Provided By Quocirca

  • White Papers // Oct 2011

    Conquering the Sys-Admin Challenge: The Automation of Sys-Admin and the Management of Privilege and Compliance

    Systems administration, or sys-admin as both the task and its practitioners are often abbreviated to, is essential for the smooth running of an organisation's Information Technology (IT) infrastructure and business applications. Enabling sys-admins to do their work efficiently and safely throws up many challenges, not least because they need to...

    Provided By Quocirca

  • White Papers // Jun 2011

    Carrying The Can: The Corporate-Liable Versus Employee-Liable Balancing Act For Mobile

    There is an increasing trend among employees to want to use their personal choice of mobile device in the fulfillment of their work commitments. While this appears to bring many benefits for the employee to select their preferred device or devices and, on the face of it, reduces upfront costs...

    Provided By Quocirca

  • White Papers // Jun 2011

    Dealing With Not For Profit Expenses

    Not For Profit (NFP) organisations have a core responsibility to ensure that as much of their income is spent on the target of their organisation. As such, salaries and other direct costs have to be controlled and reported through to donors. One area that is open to abuse - and...

    Provided By Quocirca

  • White Papers // May 2011

    The IT Profit Centre: Delivering Measurable Value to the Business Through Better IT Management

    The day-to-day job of fixing recurring problems with all the network end-points that constitute a business's IT infrastructure, whether they are in the data centre, the office or out in the field, can make the lives of those in the IT department a repetitive grind. How can they get out...

    Provided By Quocirca

  • White Papers // May 2011

    Next Generation Datacentres Index - Cycle I - Cloud Findings

    Cloud computing is all the rage - it seems that every vendor now has a cloud offering, that every service provider has "Cloudified" its platform and that end users are well on the way to fully embracing cloud as a means of gaining access to applications, functions and data. But...

    Provided By Quocirca

  • White Papers // Apr 2011

    A Value Proposition for IT Security: Justifying the Investment in the Components of a Compliance Oriented Architecture

    IT departments are facing three big issues when it comes to protecting the data created and stored on the systems they manage. First, the value of the data is often only realised when it is legitimately shared in some way; second, that sharing is increasingly taking place across public networks...

    Provided By Quocirca

  • White Papers // Jan 2011

    Storage Strategies - Keeping It Simple

    There is a perception that storage is now relatively simple. Although data volumes are rising rapidly, hardware costs continue to tumble, and any problem can be solved by just throwing more disks at it. Unfortunately, this misses the point; the business impact of a poor storage strategy has to be...

    Provided By Quocirca

  • White Papers // Jan 2011

    Cloud - Something Old, Something New, Something Borrowed, Something Blue

    Probably heard of cloud by now - maybe even had a little play with bits of it through things like Google Docs or even something a little meatier such as salesforce.com. But where is cloud going, and will it be the marriage made in heaven for an organisation's future? Firstly,...

    Provided By Quocirca

  • White Papers // Jan 2011

    Fibre Rates - Is It Time to Repeal the 21st Century Window Tax?

    Why would anyone tax windows? Well it seemed like a good idea to some in late 17th century England and in both 18th century Scotland and France, as it was thought to be less intrusive than income tax but would still scale progressively according to property assets. The more windows...

    Provided By Quocirca

  • White Papers // Dec 2010

    ITAnalysis - Unified Communications and Social Networking, Match Made in Heaven or Just Good Friends?

    The term 'Unified communications' conjures up many meanings, but is most often used by those with software or network assets to sell. Whether it is routers, switches, hubs, directories, phones or high definition video conferencing equipment, the thrust is often the same - the authors have the hardware to remove...

    Provided By Quocirca

  • White Papers // Dec 2010

    Managed Print Services Come Of Age

    No longer languishing on the side-lines, Managed Print Services (MPS) is now fundamental to the service fortunes of the major printer and copier vendors. In a mature and relatively flat hardware market, MPS is key to vendors capturing incremental revenue opportunities and building longer-term customer relationships. Printing continues to be...

    Provided By Quocirca

  • White Papers // Dec 2010

    The Total MSP: Why Providers of IT Services Should Embrace End Point Management

    The management of IT assets now comprises two distinct areas; data centres and end points. Comprehensive management and protection of information can only be achieved when both are under control. Managed Service Providers (MSPs) have typically focused on just data centres. It's time to change their thinking. Introducing end point...

    Provided By Quocirca

  • White Papers // Nov 2010

    Running A Technology Platform For The Business

    IT is moving from being a point of differentiation for an organization towards becoming a point of constraint. Old-style approaches to computing, looking at particular applications for specific areas, one application per server and platforms engineered for peak usage are beginning to look too costly and inflexible to meet today's...

    Provided By Quocirca

  • White Papers // Sep 2010

    It#$#s Not Academic: Dealing With Expenses in Education

    Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty. The complex mix of expense types needs a flexible yet solid means of managing spend as...

    Provided By Quocirca

  • White Papers // Aug 2010

    Straight Talking - 6 Things CIOs Must Consider Before Moving to the Cloud

    Cloud computing has been hailed as the cure for all IT ills. Fortunately, a measure of reality is now returning to people's view of the technology and the business value it can provide. Nevertheless, some organisations are still not thinking through the issues of cloud computing, which may cause them...

    Provided By Quocirca

  • White Papers // Aug 2010

    Channels To Managed Print Services In Europe

    With the growth of enterprise managed print services (MPS) and especially with the more recent expansion of services and solutions that target midmarket companies, the questions still remain: are these new services actually meeting the needs of small and mid-sized organizations? Do stripped down enterprise MPS services provide the necessary...

    Provided By Quocirca

  • White Papers // Jul 2010

    A Gift From IT to the Business - Spend Visibility; Using an On-Demand Service to Deliver Rapid Business Value

    IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable. On-demand services also allow IT departments to focus...

    Provided By Quocirca

  • White Papers // Jul 2010

    Telecoms Re-Invention - Death of the Traditional Telco

    The communications provider landscape is evolving as the demand for data - in fixed locations and on the move - outstrips the still growing demand for voice communications. New entrants from the worlds of IT, media and the internet are competing - directly and indirectly - with established telecommunications providers....

    Provided By Quocirca

  • White Papers // Jun 2010

    ComputerWeekly - The Realities of Cloud Formation

    Salesforce.com's recent announcement of its VMforce platform for deploying Java applications is the latest in a long line of announcements from a wide range of vendors of such on-demand (Or cloud based if one prefer) offerings. Many will be confused by the range of offerings and the terminology used to...

    Provided By Quocirca

  • White Papers // Jun 2010

    360?IT - Green Data Centres - More Than Hot Air

    Although the green issue isn't a top priority for many organisations at the moment, it's likely to return to prominence as governments attempt to meet self-imposed carbon reduction targets. With data centres in the UK accounting for between 2% and 4% of all power usage (Depending on whose figures one...

    Provided By Quocirca

  • White Papers // Jun 2010

    Quocirca Printer Pulse

    Signs of a rebound in printer sales were evident from HP's Q2 2010 results which saw its imaging and printing business revenue grow by 8% year-on-year to $6.4 billion. Total printer unit shipments grew 9%, with consumer units up 16% and commercial printer unit shipments up 13%. What is most...

    Provided By Quocirca

  • White Papers // Jun 2010

    IT Analysis - Printing - The Achilles Heel of the iPad for Business?

    With iPad sales already outpacing sales of Macs in the US, taking just 28 days to shift a million units, it's fair to say that the consumer popularity of the iPad promises to match that of the iPhone. While Apple is keen to tout the iPad as a true alternative...

    Provided By Quocirca

  • White Papers // Jun 2010

    Be Prepared to Be Flexible

    Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems. However, unpredictable external factors are also having a significant...

    Provided By Quocirca

  • White Papers // Jun 2010

    Building a Case for Data Centre Infrastructure Management (DCIM)

    The data centre is a major cost base for the majority of organisations, and requires constant changes to be implemented alongside the installation of new hardware and software. Much of this complexity is hidden from the business, yet green initiatives, uncertainties around energy prices and pressure on business approaches during...

    Provided By Quocirca

  • White Papers // May 2010

    Straight Talking - PCI-DSS: Why Compliance With This Card Security Standard Adds Up

    The Payment Card Industry Data Security Standard (PCI-DSS) is now more or less mandatory for any organisation handling payment card data. It is hard to be categorical about compliance because the PCI Security Standard Council (PCI-SSC), the body that oversees PCI-DSS, does not itself mandate compliance. That responsibility falls to...

    Provided By Quocirca

  • White Papers // May 2010

    Mobile Expense Management - Taking the Big Picture View

    This paper addresses the rising costs of mobile phone expenses for organizations, especially when faced with high usage while roaming. This problem is complex, especially for organizations that span across countries or those that use multiple suppliers within one country. Organizations need to effectively manage and analyze their mobile costs...

    Provided By Quocirca

  • White Papers // May 2010

    The Value of 2-Tier ERP for Small and Large Businesses - May 2010

    ERP is one of those categories where getting an accurate picture of market share is not that easy. The reason for this is twofold. First it depends on the size of companies; SAP and its closest rival Oracle are most closely focussed on larger businesses, other vendors such as Microsoft...

    Provided By Quocirca

  • White Papers // May 2010

    You Sent What?: Linking Identity and Data Loss Prevention to Avoid Damage to Brand, Reputation and Competitiveness

    The report, "You Sent What?: Linking Identity and Data Loss Prevention to Avoid Damage to Brand, Reputation and Competitiveness," examines the issue of organizational data governance through the publication of new primary research that examines how well European businesses understand the risks and what steps they have taken to address...

    Provided By Quocirca

  • White Papers // May 2010

    Cloud Computing - Taking IT to Task

    Much of the discussion around modern IT still revolves around purely technical aspects of a given platform, leaving many business people in the dark as to what true value of a new technical architecture actually is. With businesses being run by process - not by technology - a new approach...

    Provided By Quocirca

  • White Papers // Apr 2010

    Utilising SOA in Defence Logistics

    This paper addresses the distinct and complex challenges that are presented by the logistics function within the defense arena, and aims to show that these can be mitigated through the adoption of Services Oriented Architecture (SOA). Defense logistics have multiple touch points with logistics systems operated by civilian and quasi-civilian...

    Provided By Quocirca

  • White Papers // Apr 2010

    ETM - Business Intelligence: When Will Business See the Need?

    Business Intelligence (BI) has been the focus for many technology vendors over the past year or so - to the point where it has possibly been overblown and overhyped. With the number of pure-play BI vendors shrinking rapidly as the mainstream technology vendors buy them up (For example, Oracle with...

    Provided By Quocirca

  • White Papers // Oct 2008

    Straight Talking - What Next for Mobile Email?

    After so many years of growth in the business use of mobile email through the addictive and apparently ubiquitous BlackBerry, one might have thought the whole issue of the mobile email market opportunity was dead and buried. At Quocirca it has been something they have researched a number of times...

    Provided By Quocirca

  • White Papers // Oct 2008

    ComputerWeekly - Get a Grip on Data Centre Power and Cooling Costs

    People know that organisations are becoming more focused on the power usage across the various aspects of their business. For those companies with significant datacentre operations the consumption of power by IT is getting especially close attention. In fact, the recent rises in energy costs and the expectation that costs...

    Provided By Quocirca

  • White Papers // Oct 2008

    Identify to Comply - Strategies Can Ensure Good Control Through Identity Management

    Compliance is a word on everyone's lips. But it does not just mean regulatory compliance. Rather, all firms need to ensure that compliance is enforced. One of the most pressing concerns for organisations is ensuring that sensitive data does not leak out of the company, potentially leading to damaged reputations...

    Provided By Quocirca

  • White Papers // Sep 2008

    BERTL iTchat: Samsung UK's Ambitious Plans for B2B Domination

    As a major player in the semiconductor, flat panel TV and mobile phone markets, Samsung has become one of the fastest growing global brands over the past five years. But now Samsung is turning its attention to its new growth engine - the printer business - to expand its share...

    Provided By Quocirca

  • White Papers // Sep 2008

    IT Analysis - Emissions Auditing

    To try to get to the bottom of all the questions, and more besides, Quocirca spent some time with an emissions auditing specialist, Best Foot Forward. With more than a decade of experience Best Foot Forward are an Oxford based consulting company, which has managed emissions reductions projects for customers...

    Provided By Quocirca

  • White Papers // Sep 2008

    IT Analysis - Sustained Disruption

    Every so often something comes along that change the established order. The most oft quoted examples in the technology marketplace are the internet, HTML, the ecommerce model, open source, and distributed computing. Some of them are seen coming a mile off; the shift from the use of the internet as...

    Provided By Quocirca

  • White Papers // Sep 2008

    Happy 10th Birthday Google, But Have You Done Anything for Businesses?

    Sunday 7 September 2008, mark's the 10th anniversary of the incorporation of Google Inc. In those 10 years Google has created one of the world's most valuable brand names, become a verb and proved, during a period when many other online ventures failed, that a highly-profitable business can be created...

    Provided By Quocirca

  • White Papers // Sep 2008

    ComputerWeekly - Thin Client Computing Smartens Up

    Thin client computing has been around for many years - predating the PC, if one includes standard green screen terminals. However, the real push with thin client devices was during the late 1990s, when the likes of NCD, Wyse and IGEL pushed their devices as being the antidote to the...

    Provided By Quocirca

  • White Papers // Aug 2008

    IT Analysis - Digital DNA

    For many organisations today, the content that they produce could be considered as the crown jewels of the business, including highly sensitive and valuable data such as financial records, intellectual property and databases of customer records. There are many that would like to get their hands on those gems of...

    Provided By Quocirca

  • White Papers // Jul 2008

    Opportunities to Minimise

    On the face of it, data centre consolidation and rationalisation may not sound like a prime hunting ground for new business. After all, the whole reason for carrying out the process is to discover under-used hardware assets and either squeeze more out of them, or get rid of them entirely....

    Provided By Quocirca

  • White Papers // Jul 2008

    Straight Talking - Secure Remote Access Closes In

    Virtual private networks that use internet protocol security used to be seen as a nightmare. But next-generation IPsec VPNs are changing all that. Over the past 40 years or so, the way IT has been delivered to end users has changed dramatically. In the 1960s and 1970s, the mainframe dominated...

    Provided By Quocirca

  • White Papers // Aug 2008

    IT Analysis - iPhone, YouTube, We Manage

    Information technology now plays such a large part in people's lives that its emotional impact in the workplace has drifted through a feeling of imposition and indifference and arrived at one of desire. Recently thousands queued to be the first to receive a new Apple iPhone, with Apple claiming over...

    Provided By Quocirca

  • White Papers // Jul 2008

    BERTL iTchat: Managed Print Services - A Cooperative Approach to Controlling the Print Environment

    With the ever-present focus on cost savings, many organisations are under pressure to optimise their IT infrastructure to reduce cost. Whilst IT managers have focused primarily on consolidating desktops, servers, storage, applications and networks, many are now starting to recognise the potential to dramatically reduce the costs associated with an...

    Provided By Quocirca

  • White Papers // Jul 2008

    ComputerWeekly - Measuring the Data Centre's Green Power

    Recent Quocirca research shows that few data centre managers know how much power their data centres are using - which makes it difficult for them to come up with a well-constructed plan to optimise power consumption and enhance their "Green" credentials. Even those who have access to the power bill...

    Provided By Quocirca

  • White Papers // Jul 2008

    ComputerWeekly - Evolution of Internet Protocol Virtual Private Network

    Many organisations today operate in complex, distributed environments that encompass multiple branch offices spread across diverse geographical locations, some of which may be subsidiaries or affiliated companies. For most of these, access to centralised IT resources is a must. And they also need to provide access to those IT resources...

    Provided By Quocirca

  • White Papers // Jun 2008

    Old Databases Never Die and Some Won't Even Fade Away....

    Those like author who are bit long in the tooth may remember Relational Technology (RTI), the original developers of the Ingres Relational Database Management System (RDBMS) that ultimately lost out to Oracle in the RDBMS wars of the early 1990s. Ingres never actually died, it got bought by a company...

    Provided By Quocirca

  • White Papers // Jun 2008

    Location, Location

    The global digital age has had a profound impact on consumer access to maps, which are becoming an intrinsic part of everyday life. People are all familiar with web based mapping applications such as Google Maps, Yahoo Maps or Microsoft Windows Live Local, as well as the Google Earth or...

    Provided By Quocirca

  • White Papers // Jun 2008

    IT Analysis - From Zero Day Exploit to Zero Day Fix

    To compete in today's electronic world, organisations rely on software applications, some off-the-shelf, others customised for them, and still more that they develop or modify themselves. Most large enterprises have thousands of software applications in use, many of which are web-enabled. Because web-enabled applications are external facing they need to...

    Provided By Quocirca

  • White Papers // Jun 2008

    IT Analysis - Who Really Gains From iPhone Apple, BlackBerry or Microsoft?

    When the first Apple iPhone appeared it created a huge stir among consumers. It was a particular hit with the Apple faithful, with an expectation that anybody with a creative bone in their body, or a tendency to wear sandals and sport a ponytail would go for the device no...

    Provided By Quocirca

  • White Papers // Jun 2008

    IT Analysis - Are SMBs Getting Enough?

    There is plenty of 'Hubbub' in many countries around whether customers are getting the broadband speeds advertised by their Internet Service Providers (ISPs), highlighted again most recently in the UK with a series of populist news items. A new code of conduct from the UK's telco and media regulator, Ofcom,...

    Provided By Quocirca

  • White Papers // Apr 2009

    Enterprise Performance Management: A Comparative Index Across 8 Geographies

    Monitoring, measuring and reporting on the financial health of an organisation is a basic need that requires effective tools and processes to optimise the end result. Underpinning this is the requirement for planning capabilities, utilising scenario and what if analysis with simulations and other forward looking capabilities. The new primary...

    Provided By Quocirca

  • White Papers // Apr 2009

    Beating IT Recession Blues: A Guide for Organisations Wanting to Outpace Their Peers

    IT spending is often an issue for any organisation, but especially in harsh economic times it is even more important to see what benefit IT brings to the business. This paper looks at the degree to which UK organisations understand what IT is doing for their business, and in particular...

    Provided By Quocirca

  • White Papers // May 2008

    On-Premise and On-Demand: SaaS Is Now Mainstream But Will Never Be Ubiquitous

    The Software as a Service (SaaS) delivery model has matured to such an extent that there is now an ondemand component to most software applications, whether it is online help, automated updates or the main application engine. At the same time, many vendors are realising that to provide a satisfactory...

    Provided By Quocirca

  • White Papers // Jun 2008

    BSM, IT and Business Facilitation: How BSM Can Bring IT Firmly Into the Business Decision Making Process

    Technology is no longer a nice to have, or a tool for the few.. With many organisations now being completely dependent on their IT systems, the need for the IT department to be seen to be responding to the organisation's requirements is of critical importance. Business Service Management, or BSM,...

    Provided By Quocirca

  • White Papers // Jun 2008

    Loud and Clear: SMBs Get the Message About Unified Mobile Communications

    Businesses of all sizes adopt technology to make them more productive, cost effective or flexible and help them compete. Over the years the adoption of tools such as mobile phones, wireless laptops, the internet and email have all been driven by such expectations. Small and Mid-sized Businesses (SMBs) are often...

    Provided By Quocirca

  • White Papers // May 2008

    Soaring Not Surfing: Small and Medium Sized Businesses Make the Connection

    Over the past decade the internet has evolved from a technical environment into a commercial marketplace. The impact on consumers and large enterprises has been significant, but what about the small and medium sized business? With few of the skills and resources of their larger counterparts, these organisations need to...

    Provided By Quocirca

  • White Papers // Jul 2009

    Fuelling the Engine: The Importance of Business Intelligence and Performance Management to the Mid-Market

    Across the mid-market, inefficiencies are compounded by the lack of visibility into pertinent data, of processes being adequately and flexibly automated, and for the performance of the business to be monitored on a constant basis. Without such capabilities, businesses will find it difficult to survive the current financial conditions -...

    Provided By Quocirca

  • White Papers // May 2009

    Body Shop to Mind Shop: Businesses Look for More From Third Party Consultants

    As budgets tighten, it is even more important for a company's IT function to demonstrate its fit with the business and obtain the best value from all resources and services at its disposal. Simply scaling up by regular recruitment or ad hoc use of contract staff is not always a...

    Provided By Quocirca

  • White Papers // Jun 2009

    Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe

    The term "Managed Hosting" describes the provision of a ready to use IT stack including hardware and infrastructure software for the deployment of applications. Providers house the infrastructure in central data centres accessed by customers over the internet. In the past this has usually been on the basis of hardware...

    Provided By Quocirca

  • White Papers // Sep 2009

    The Evolution of Strong Authentication

    Strong authentication technologies have long been used for providing an extra layer of assurance that an individual accessing computing resources is who they say they are. However, the cost of deploying and managing such systems, including the provisioning of hardware tokens and the strain on helpdesk resources dealing with lost...

    Provided By Quocirca

  • White Papers // Dec 2009

    Managed Print Services in European and US Enterprises

    Quocirca's latest research reveals that around 12% of European and US enterprises have already successfully adopted managed print services (MPS), or are considering doing so. The key drivers for this are cost reduction and a need to refocus IT on more strategic activities. Those that are using MPS are clearly...

    Provided By Quocirca

  • White Papers // Feb 2010

    Mobile Application Momentum

    With the seemingly un-wavering boom in sales of smart mobile handsets, the opportunity for developing and selling mobile applications more sophisticated than ringtones and games is ever more appealing. But while the market is growing, it is also changing and evolving rapidly, with new concepts and technologies vying for attention....

    Provided By Quocirca

  • White Papers // Nov 2009

    Managing Carbon Reduction Across Your Data Centre Assets

    Many organisations will find that they fall under the UK's new Carbon Reduction Commitment legislation (now known as the CRC Energy Efficiency Scheme). With IT constituting a large part of many organisations' energy usage, a well thought out, measurable and actionable approach to data centre power management can bring major...

    Provided By Quocirca

  • White Papers // Oct 2009

    Customers in the Real World - The Story of Things-4-You: Reaping the Benefits of IP Geolocation

    As more and more human activity moves online, it is easy to think that geography no longer matters - surely the internet is without borders? Whilst in some cases this is true, more often than not online activity spills over into the real world. This is especially true for online...

    Provided By Quocirca

  • White Papers // Dec 2009

    Uncovering the Enterprise Output Management Opportunity

    The printing environment represents a huge cost drain for many enterprises, and many are now turning to Managed Print Services (MPS) to reduce complexity, to lower costs - both financial and environmental - and to mitigate the security risks of an unmanaged print environment. While consolidation of office printing can...

    Provided By Quocirca

  • White Papers // Oct 2009

    Privileged User Management

    IT managers everywhere feel overwhelmed with the rising tide of security threats they have to deal with in the face of an increasing regulatory burden. It is not surprising then that they tend to overlook one particular area of IT security, which is the privileged access that they grant themselves...

    Provided By Quocirca

  • White Papers // Oct 2009

    "Digital Britain" - Opportunities and Risks for UK Businesses

    Digital Britain is the UK government's strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses. In stimulating investment in faster and more pervasive broadband access, Digital Britain will encourage the distribution and virtualisation...

    Provided By Quocirca

  • White Papers // Feb 2010

    Telecoms Reinvention - Optimising the Online Customer Experience

    As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. However, the sales process is complicated by a plethora of options, influences from new media,...

    Provided By Quocirca

  • White Papers // Feb 2010

    Enterprise Performance Management Cycle II

    In February 2009, Quocirca interviewed 800 individuals across 8 geographies for their views on, and usage of, Enterprise Performance Management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement in respondents' understanding of EPM basics. However, much remains to be done, and...

    Provided By Quocirca

  • White Papers // Sep 2009

    Telecoms Companies' Re-Invention - From Voice to e-Service Provision

    In a shrinking world where individuals have more choices in almost every aspect of their lives than ever before, and more ways to communicate with each other and the world at large, the bonds and inertia that held customers loyal to their suppliers have decreased. As markets fragment, industries are...

    Provided By Quocirca