Safe Software Solutions

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  • White Papers // Jun 2009

    Improving Call Center Efficiency With a Predictive Dialer

    This paper will examine some of the many ways in which a Web-hosted predictive dialing system can help improve contact center productivity. One will learn how, through strategic use of these robust, full-featured call center systems, one can minimize administrative burden, maximize agent talk time, increase call volumes, enhance the...

    Provided By Safe Software Solutions

  • White Papers // Jun 2009

    Improving Call Center Efficiency With a Predictive Dialer

    This paper will examine some of the many ways in which a Web-hosted predictive dialing system can help improve contact center productivity. One will learn how, through strategic use of these robust, full-featured call center systems, one can minimize administrative burden, maximize agent talk time, increase call volumes, enhance the...

    Provided By Safe Software Solutions