Satyam Computer Services

Displaying 1-40 of 113 results

  • Case Studies // May 2010

    Developing Scalable Solutions and Enhancing Revenues for One of the Largest Telecom Organizations in South Asia

    The customer, one of the largest telecom service providers in South Asia, provides an assembly of services designed to suit the needs of every telephony customer, from CDMA and GSM mobile to Internet and Broadband, MPLS-VPN, VoIP and IN. Mahindra Satyam identified the multiple challenges that the customer was faced...

    Provided By Satyam Computer Services

  • Case Studies // May 2010

    Business Value Through End-to-End Product Development for a Communications Independent Software Vendor (ISV)

    A leading provider of software and services for communication service providers wanted to deploy an integrated customer management solution enabling them to deliver a better customer experience. A need for functional solutions and services was felt to address the end-user requirements, which will help in increasing customer base and net...

    Provided By Satyam Computer Services

  • Case Studies // May 2010

    Visual Floorset Automation to Drive Accuracy

    The customer, a large US-based fashion retailer with over 1000 stores, updates its visual floorsets on a weekly basis. The update process being manual, lacked accuracy and efficiency and hence the customer wanted to automate the process. Mahindra Satyam's role involved studying the existing process and identifying a solution that...

    Provided By Satyam Computer Services

  • Case Studies // May 2010

    Global Market Analysis Firm Increases Productivity by Leveraging Mahindra Satyam's Expertise in Microsoft Technologies

    The client is a global marketing and information brand engaged in customer satisfaction surveys, product and consumer behavior analysis across geographies. The challenge was to develop a robust file management system without disturbing the existing database. There was also a need to provide rich user experience. Mahindra Satyam studied the...

    Provided By Satyam Computer Services

  • Case Studies // May 2010

    Establishing Application Maintenance Services (AMS) to Manage Global Operations for a Leading Entertainment Software Company

    The client, a pioneer in the home computer gaming industry, is one of the three biggest interactive entertainment software companies in the world. The client wanted local IT centers for each geography and high cost & non-standard business processes and lack of an SLA-based model. The challenge was the revenue...

    Provided By Satyam Computer Services

  • Case Studies // Apr 2010

    Multichannel Integration for Agile Banking

    The customer is a rapidly growing bank in the Middle East region, headquartered in the emirate of Ras Al-Khaimah, UAE. The bank is engaged in providing retail and corporate banking services through a network of twenty seven branches in the United Arab Emirates. The Bank's existing message broker based implementation...

    Provided By Satyam Computer Services

  • Case Studies // Apr 2010

    Mahindra Satyam Case Study: Web Channel CoE

    A telecommunications and ICT service provider based in The Netherlands wanted to turn preferred service provider for multi access, managed ICT and network services. The company was already providing wire-line and wireless telephony, internet and TV to consumers, along with end-to-end telecommunications and ICT services to business clients. The telecommunications...

    Provided By Satyam Computer Services

  • Case Studies // Apr 2010

    Mahindra Satyam Case Study: SOA Framework

    The auto maker has a logistics partner network that spans Europe. The company employs approximately 12,000 people in its European design, research and development, manufacturing, logistics, and sales and marketing operations. The auto maker wanted to improve processes with partners and enable dealers across Europe to order and update inventory...

    Provided By Satyam Computer Services

  • Case Studies // Apr 2010

    CARE: Customer Acquisition Retention & Enrichment Solution Indian Energy Major

    Polymers are a commodity business with the market characterized by large scale, fluctuating prices of products that are indexed to global prices on a weekly basis. The vision was to leverage the enterprise-wide SAP ERP system for the polymer business at the back end and build an Extended ERP solution...

    Provided By Satyam Computer Services

  • Case Studies // Mar 2010

    Agile PLM Implementation for Global Consumer Electronics and Media Company

    The customer, a world's leading innovative company known for its cutting-edge computers, mobile phones and media services, was battling to replace its home grown PLM application. The company was facing multiple challenges such as: Legacy PLM application was not secure and scalable and Master data in multiple systems resulting in...

    Provided By Satyam Computer Services

  • Case Studies // Mar 2010

    Shared Financial Services for Cost Savings Through QAD SAP Integration

    The client is world's leading automotive component manufacturer that uses SAP for corporate financials and QAD MFG/PRO for its manufacturing operations. Client runs 8 instances of QAD MFG/PRO ERP across eight manufacturing sites. The client wanted to save costs through shared financial services in low cost country for Accounts Payable...

    Provided By Satyam Computer Services

  • Case Studies // Mar 2010

    Teamcenter Maintenance (L2/L3 Support) for a Leading Semi-Conductor Equipment Manufacturer

    A global leader in manufacturing of innovative equipment for the fabrication of semiconductor chips, solar photovoltaic cells, etc. with presence in 14 countries and 5000+ Teamcenter users across geography, performing concurrent engineering. The key challenges of this engagement were: highly complex PLM infrastructure environment with heavy multisite data sharing and...

    Provided By Satyam Computer Services

  • Case Studies // Jan 2010

    Helping a Global Pharmaceutical Company Combat Threat From Counterfeit Drugs

    A research-driven, global pharmaceutical company feared concerns that their brand and profitability could suffer with the rise in distribution of counterfeit drugs. In order to combat this problem, the company wanted to become compliant with the US Food and Drug Administration's 21 CFR Part 11 regulation. This regulation required the...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    EDI Solution for World's Largest Automotive Component Manufacturer

    The customer, the world's largest automotive component manufacturer, wanted to upgrade its ERP System from QAD Mfg/Pro 8.6e to QAD eB2 SP9. The need for compliance in accordance with Sox was another factor prompting a review of the various processes and technologies. Customer requested Mahindra Satyam to develop a standard...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    QAD Re-Implementation for Leading Crane Manufacturer

    The customer is a global leader in crane manufacturing. In 2008, the customer recognized the need for upgrading their localized non-integrated system to QAD's flagship ERP Product MFG/Pro eb2.1. The customer had selected a vendor for implementation of QAD MFG/Pro eb2.1. However, the vendor was not successful in integrating business...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Optio Development for Leading Automotive Component Manufacturer

    The customer is the world's largest automotive component manufacturer that operates through nine sites across Europe. The customer wanted to streamline, automate and control its document-centric business processes. Optio Software provides comprehensive output management, print management and imaging solutions to help one manage the entire lifecycle of your transactional documents...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Sterling GIS B2B/EDI Implementation for a Global Electronics Major

    A global electronics company, along with Mahindra Satyam, undertook development and migration of Gentran EDI Maps. This was done with the Gentran application to Gentran Integration Suite 4.2. The electronics company wanted to replace the old Gentran platform and associated applications to be able to measure up to SOX compliance....

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Axway/Cyclone B2B-EDI Implementation & Support for a Global CPG Major

    A tier-1 global FMCG supplier, which has factories and operations in almost every country in the world, wanted to enhance their legacy and enterprise business system. They also wanted to improve the ability to plan and manage the supply chain process. Simultaneously, the FMCG firm wanted to automate a number...

    Provided By Satyam Computer Services

  • White Papers // Dec 2009

    Cloud Computing? Still A Long Way to Go

    The global recession has taught the IT world to strike the economical balance by optimizing their hardware, software, tools, hosting environment and services to render highly acceptable, dynamic, speedy and flexible support to the business to help them sustain, survive in one of the most difficult economic situations and still...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Quality System Integration With LIMS Application

    The customer, a global pharmaceutical major headquartered in the UK, sought: Development of Center of Excellence (CoE) for implementation, integration, and enhancements of production LIMS applications and documentation for a number of LMS products. Satyam involved conducting an exhaustive business process study encompassing the entire requirements space, analyzing the data,...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Advanced Automated Material Handling System for On-Time Delivery and Improved Efficiency

    The customer, a leading semiconductor wafer manufacturer in Asia-Pacific, wanted: Manufacturing processes for wafer plant (Conveyer - Foup moments inside FAB - systems) and Wafer transfer inside fabrication unit by using transport system control, control logic computer, FastLoad (robot arm system for Foup positioning) and stocker (local repository of Foups)....

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Standardization of Business Process and High Visibility for a Medical Device Company

    The customer, a large medical device company in the USA, wanted to achieve high visibility of manufacturing processes, paperless manufacturing system using MES technology while maintaining electronic device history records and efficient compliance. Mahindra Satyam's role involved: conducting detailed interviews at all levels in manufacturing to capture "as-is" process (USA...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Implementing and Upgrading eMatrix for the World's Largest Electronic Component Manufacturer

    The world's largest manufacturer of passive and electronic components - featuring five major business segments and operations in more than 60 countries had several engineering programs in progress at once. The overtaxed legacy system could not effectively plan and manage engineering projects and processes, new product development, engineering change management...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Windchill Implementation and Upgradation for a Tier-1 Global Automotive Supplier

    A Tier-1, global automotive supplier operating in 15 business segments and 150 manufacturing facilities needed to enhance its legacy system and improve its ability to plan and manage its "Engineering Change Request" process. To do so, it wanted to automate several manual processes, and upgrade its aging legacy PDM system....

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Price Management Solution for a Global Chemical Major

    The customer required a closed loop process for managing customer information, pricing, quotes and contracts. A provision that could enable centralized price management along with multilevel authorizations and business rule-based workflow authorizations. The customer also needed seamless integration of the pricing module with order execution and invoicing system by eliminating...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Plant Asset Management for a Global Chemical Major

    The customer wanted visibility on production reliability and equipment availability and quick & informed decision support on MRO. It also wanted to explore various opportunities for saving costs behind every pump and under every compressor. The challenge was to replace the existing legacy system with a new MRO application "Chlorine...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Real-Time Sales Order Processing System for a Global Industrial Gas Major

    The customer, one of the frontrunners in global industrial gases, needed to maximize profit through online creation of orders; determine capacity of partner and enable faster and superior service for its customers. It also wanted to increase sales through online ordering by managing customer stocks and reduce cylinder holdings with...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Application Development and Maintenance for a Healthcare Provider

    The customer, a Missouri-based healthcare provider, wanted to control rising costs and provide affordable healthcare. To achieve this, the customer needed a software services partner for their ongoing legacy support and maintenance activities, major and minor enhancements to their existing systems and development of new applications to provide flexibility and...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Agency Distribution Management System for Speedier Response

    The customer, a large insurance company in North America, needed a new distribution management system to eliminate data redundancy and to facilitate quicker response for its new sales initiatives. Some of the problems faced by the customer were: disparate data sources and complex business workflows and dearth of business analysts...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Enterprise Data Warehouse for Improved ROI

    The customer is a Missouri-based health insurer with whom Mahindra Satyam had a long standing relationship for maintenance, enhancement and development of core legacy systems and data warehousing solutions. The customer wanted an Enterprise Data Warehouse (EDW) solution to combine the claims, membership, provider, pharmacy, dental, capitation and revenue from...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Proof of Maturity for Steering Software for a Leading Automotive Supplier

    The customer, a tier 1 automotive supplier based in Europe and North America, is among the world leaders in automotive safety, developing and producing the industry's widest variety of active and passive systems. Some of the products of the customer include: chassis and occupant safety systems, and additional products such...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Inertial Sensor Development for a Global Automotive Supplier

    The customer, a tier 1 automotive supplier based in Europe and North America, is among the world leaders in automotive safety, developing and producing the industry's widest variety of active and passive systems. Some of the products of the customer include: chassis and occupant safety systems, and additional products such...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Structural Repair Manual: Allowable Damage Analysis for Stringers for a Global Aerospace Industry

    The customer, one of the top three companies in aerospace industry, is the world's leading manufacturer of business and regional aircrafts. The customer's requirements included: Generate allowable damage reports in Web and flange simultaneously and Design fuselage stringers, considering various types of damages such as cracks on edge of elements,...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    CAD Excellence for a Leading Consumer Goods Manufacturer

    The customer, a leading consumer goods manufacturer in North America, wanted to aggressively tap the market with new technologies that help customers and consumers meet pressing environmental challenges, deliver comfort, convenience and electrical protection and control. The customer's technology team had decided to introduce various productivity tools along with the...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    New Product Development for a Leading Consumer Goods Manufacturer

    The customer is a leading consumer goods manufacturer based in North America. The customer's products are known for their cost competitiveness, superior performance, feature innovation, energy efficiency and reliability. The customer wanted to design and develop a new product that should be self-selling, cost-efficient and a feature upgrade following DFSS...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Information Security Audit for a State Online Lottery

    This case study does a study to provide an Information Security (IS) audit on the backend and frontend systems of a state online lottery in India. This state online lottery wanted to conduct an IS audit as one of the country's leading state government lottery companies. The organization works with...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    BS7799 Readiness Audit for World's Largest International News Agency

    After several security incidents and breaches, information security became a serious concern for one of the world's largest international news agency. This particularly held true for the organization's New Jersey data center that took care of their confidential financial data. The news agency asked Mahindra Satyam to provide them with...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Development and Implementation of Information Protection, Business Continuity and Disaster Recovery Plans for a Pharmaceutical Company

    When the world's largest pharmaceutical company wanted to protect their information assets and reduce security risks associated with IT, they approached Mahindra Satyam to seek assistance in creating an Information Protection Plan (IPP), Business Continuity Plan (BCP), and Disaster Recovery Plan (DRP). The idea was to strengthen security and create...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Pandemic Preparedness for a Networking Major

    A provider of network solutions needed to implement and manage a Pandemic Preparedness for the enterprise. The Internet Protocol-based (IP) networking solutions of this company are used to provide for internet needs of corporate, education, and government networks. They came to Mahindra Satyam for help in order to achieve executive...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Information Security Audit and Is Policy Design for a Premier Educational Institute

    A leading educational institute in India needed to conduct an audit of its Information Security (IS). This organization is the premier accounting body that works in the field of education, professional development, auditing, and ethical standards systems. They wanted to develop a new IS design to keep pace with information...

    Provided By Satyam Computer Services

  • White Papers // Dec 2009

    Cloud Computing? Still A Long Way to Go

    The global recession has taught the IT world to strike the economical balance by optimizing their hardware, software, tools, hosting environment and services to render highly acceptable, dynamic, speedy and flexible support to the business to help them sustain, survive in one of the most difficult economic situations and still...

    Provided By Satyam Computer Services

  • White Papers // Jul 2009

    Integrating IT And Business To Optimize TCO And Enhance Productivity

    The Satyam's proficient software development and integration services in the industrial fields of semiconductor manufacturing and testing, equipment control, and automation, the engineering resources available provide clients access to a broader talent pool, and an experienced leadership team, along with a suite of complimentary and customizable products with a well...

    Provided By Satyam Computer Services

  • Case Studies // Mar 2010

    Shared Financial Services for Cost Savings Through QAD SAP Integration

    The client is world's leading automotive component manufacturer that uses SAP for corporate financials and QAD MFG/PRO for its manufacturing operations. Client runs 8 instances of QAD MFG/PRO ERP across eight manufacturing sites. The client wanted to save costs through shared financial services in low cost country for Accounts Payable...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Proof of Maturity for Steering Software for a Leading Automotive Supplier

    The customer, a tier 1 automotive supplier based in Europe and North America, is among the world leaders in automotive safety, developing and producing the industry's widest variety of active and passive systems. Some of the products of the customer include: chassis and occupant safety systems, and additional products such...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Inertial Sensor Development for a Global Automotive Supplier

    The customer, a tier 1 automotive supplier based in Europe and North America, is among the world leaders in automotive safety, developing and producing the industry's widest variety of active and passive systems. Some of the products of the customer include: chassis and occupant safety systems, and additional products such...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Structural Repair Manual: Allowable Damage Analysis for Stringers for a Global Aerospace Industry

    The customer, one of the top three companies in aerospace industry, is the world's leading manufacturer of business and regional aircrafts. The customer's requirements included: Generate allowable damage reports in Web and flange simultaneously and Design fuselage stringers, considering various types of damages such as cracks on edge of elements,...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    CAD Excellence for a Leading Consumer Goods Manufacturer

    The customer, a leading consumer goods manufacturer in North America, wanted to aggressively tap the market with new technologies that help customers and consumers meet pressing environmental challenges, deliver comfort, convenience and electrical protection and control. The customer's technology team had decided to introduce various productivity tools along with the...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    New Product Development for a Leading Consumer Goods Manufacturer

    The customer is a leading consumer goods manufacturer based in North America. The customer's products are known for their cost competitiveness, superior performance, feature innovation, energy efficiency and reliability. The customer wanted to design and develop a new product that should be self-selling, cost-efficient and a feature upgrade following DFSS...

    Provided By Satyam Computer Services

  • Case Studies // Sep 2009

    Major European Telecom Provider Gets Clear Answer for Business Flexibility

    The major telecom provider's IT systems were inflexible and tightly-coupled. Costs were too high, as were rates of errors, escalations and inconsistencies. The inability to support new business needs and business process improvement was adversely impacting the company's ability to attract and retain customers. The major telecom provider implemented webMethods...

    Provided By Satyam Computer Services

  • Case Studies // Apr 2010

    Multichannel Integration for Agile Banking

    The customer is a rapidly growing bank in the Middle East region, headquartered in the emirate of Ras Al-Khaimah, UAE. The bank is engaged in providing retail and corporate banking services through a network of twenty seven branches in the United Arab Emirates. The Bank's existing message broker based implementation...

    Provided By Satyam Computer Services

  • Case Studies // Jul 2009

    Billing System Reverse Engineering for an IT Services Company

    The customer, an IT services company, wanted to reverse engineer its legacy fixed-line billing system. The objective was to reverse engineer the legacy billing system to arrive at the design specifications, which were inadequate, lost over the years and in some cases, never existed. The role involved reverse engineering the...

    Provided By Satyam Computer Services

  • Case Studies // Jul 2009

    Clearing and Settlement System Reengineering for an Investment Bank

    The customer, an investment bank in the APAC region, executes and clears futures and futures options, traded in global exchanges. The customer wanted to reengineer the legacy application to newer technologies, to support the business initiatives and ensure that the organization is well-positioned for those initiatives. Mahindra Satyam developed strong...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    EDI Solution for World's Largest Automotive Component Manufacturer

    The customer, the world's largest automotive component manufacturer, wanted to upgrade its ERP System from QAD Mfg/Pro 8.6e to QAD eB2 SP9. The need for compliance in accordance with Sox was another factor prompting a review of the various processes and technologies. Customer requested Mahindra Satyam to develop a standard...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    QAD Re-Implementation for Leading Crane Manufacturer

    The customer is a global leader in crane manufacturing. In 2008, the customer recognized the need for upgrading their localized non-integrated system to QAD's flagship ERP Product MFG/Pro eb2.1. The customer had selected a vendor for implementation of QAD MFG/Pro eb2.1. However, the vendor was not successful in integrating business...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Quality System Integration With LIMS Application

    The customer, a global pharmaceutical major headquartered in the UK, sought: Development of Center of Excellence (CoE) for implementation, integration, and enhancements of production LIMS applications and documentation for a number of LMS products. Satyam involved conducting an exhaustive business process study encompassing the entire requirements space, analyzing the data,...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Optio Development for Leading Automotive Component Manufacturer

    The customer is the world's largest automotive component manufacturer that operates through nine sites across Europe. The customer wanted to streamline, automate and control its document-centric business processes. Optio Software provides comprehensive output management, print management and imaging solutions to help one manage the entire lifecycle of your transactional documents...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Advanced Automated Material Handling System for On-Time Delivery and Improved Efficiency

    The customer, a leading semiconductor wafer manufacturer in Asia-Pacific, wanted: Manufacturing processes for wafer plant (Conveyer - Foup moments inside FAB - systems) and Wafer transfer inside fabrication unit by using transport system control, control logic computer, FastLoad (robot arm system for Foup positioning) and stocker (local repository of Foups)....

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Standardization of Business Process and High Visibility for a Medical Device Company

    The customer, a large medical device company in the USA, wanted to achieve high visibility of manufacturing processes, paperless manufacturing system using MES technology while maintaining electronic device history records and efficient compliance. Mahindra Satyam's role involved: conducting detailed interviews at all levels in manufacturing to capture "as-is" process (USA...

    Provided By Satyam Computer Services

  • Case Studies // Apr 2010

    Mahindra Satyam Case Study: Web Channel CoE

    A telecommunications and ICT service provider based in The Netherlands wanted to turn preferred service provider for multi access, managed ICT and network services. The company was already providing wire-line and wireless telephony, internet and TV to consumers, along with end-to-end telecommunications and ICT services to business clients. The telecommunications...

    Provided By Satyam Computer Services

  • Case Studies // Jan 2010

    Helping a Global Pharmaceutical Company Combat Threat From Counterfeit Drugs

    A research-driven, global pharmaceutical company feared concerns that their brand and profitability could suffer with the rise in distribution of counterfeit drugs. In order to combat this problem, the company wanted to become compliant with the US Food and Drug Administration's 21 CFR Part 11 regulation. This regulation required the...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Sterling GIS B2B/EDI Implementation for a Global Electronics Major

    A global electronics company, along with Mahindra Satyam, undertook development and migration of Gentran EDI Maps. This was done with the Gentran application to Gentran Integration Suite 4.2. The electronics company wanted to replace the old Gentran platform and associated applications to be able to measure up to SOX compliance....

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Information Security Audit for a State Online Lottery

    This case study does a study to provide an Information Security (IS) audit on the backend and frontend systems of a state online lottery in India. This state online lottery wanted to conduct an IS audit as one of the country's leading state government lottery companies. The organization works with...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Reengineering of Project-Specific Procurement Process at India's Premier Defense Shipbuilding Organization

    The case study discuses an interesting case study where a famous shipping yard in India made use of the services of Mahindra Satyam to learn about the correct method for SAP (Systems Applications and Products) implementation. SAP is credited to be one of the best business software vendors in the...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Supply Chain Automation and Optimization for a Publication House

    The case study talks about a publishing company that was based at Singapore. With 70 years into publishing books and journals, they had a global presence with branches in some major cities of the world like London, Sydney, Paris and New York. The company began to face stiff competition from...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Supply Chain Optimization for an Auto Instrument Manufacturer

    A company in India that dealt with auto instruments wanted to realize their expansion motives and sought to enlist the services of Mahindra Satyam. They had only started their operations in the sub continent so it was necessary to carve a niche for them in the market. Some multinational companies...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Information Security Management System Implementation for an Australian Airline

    An Australian airline that already had a working partnership with Mahindra Satyam wanted to incorporate a new strategy in their existing security process. This case study tells one how they did it smoothly and successfully. The airline company realized that there were some gaps in the existing security process. They...

    Provided By Satyam Computer Services

  • Case Studies // Jul 2009

    Campaign Management & Predictive Analytics Solution for an Insurance Major

    A US-based Fortune 100 insurance company that was also operating out of India in a joint venture had two requirements to meet to improve customer service. The first was to consolidate their customer base of over three million serviced by insurance agents and channel sales personnel. The second was to...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    BS7799 Readiness Audit for World's Largest International News Agency

    After several security incidents and breaches, information security became a serious concern for one of the world's largest international news agency. This particularly held true for the organization's New Jersey data center that took care of their confidential financial data. The news agency asked Mahindra Satyam to provide them with...

    Provided By Satyam Computer Services

  • Case Studies // Jul 2009

    Development of an Automated Tool for One of the Most Complex BO XI Migration Programs

    A US-based global technology and services conglomerate develops solutions that benefit consumers and society. For instance, they provide some of the world's most energy-efficient household products including appliances and lighting. The company had widespread global operations and used multiple technologies to provide comfort, convenience, protection and control, upgrading and streamlining...

    Provided By Satyam Computer Services

  • Case Studies // Jul 2009

    Financial Consolidation Solution for a Premium Chocolate Manufacturer in the CPG Space

    Mahindra Satyam implemented a Hyperion-based financial management solution for one of the world's leading manufacturer of premium chocolates. With a strong presence in the United States, Canada, Europe, and Asia, the chocolate company was facing issues with consolidation of financial data. It was difficult to co-ordinate collation of data because...

    Provided By Satyam Computer Services

  • Case Studies // Jul 2009

    Master Data Inventory Solution for a European Construction Equipment Manufacturer

    A construction equipment manufacturer was facing problems of inconsistency with the master data quality that lay in their over 135 applications that existed across the organization. Because data quality has a direct impact on the quality of business reports generated, it was a matter of concern for the company, which...

    Provided By Satyam Computer Services

  • Case Studies // Jul 2009

    Standardizing and Streamlining BI Infrastructure for One of the World's Largest Pharma Companies

    A UK-based pharmaceutical company that focused on research and had a wide portfolio of pharmaceutical products was facing trouble with rising IT operational costs. The company had operations in 117 countries. The high IT costs were reflected in their diverse stack of BI/DW applications spread across multiple business units, the...

    Provided By Satyam Computer Services

  • Case Studies // Dec 2009

    Axway/Cyclone B2B-EDI Implementation & Support for a Global CPG Major

    A tier-1 global FMCG supplier, which has factories and operations in almost every country in the world, wanted to enhance their legacy and enterprise business system. They also wanted to improve the ability to plan and manage the supply chain process. Simultaneously, the FMCG firm wanted to automate a number...

    Provided By Satyam Computer Services

  • Case Studies // Jul 2009

    Process Improvement by 10 Hours in Replenishment Forecast for a Retail Giant

    A UK-based retailing giant had a diversified portfolio that included food & drink, clothing, consumer electronics, financial services, telecoms, home, music downloads, internet services, and software. This retail company undertook a massive initiative to re-platform its online sales application for the wine and grocery businesses. For both the businesses, the...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    CRM Process Standardization for an Automobile Manufacturer

    A global car manufacturer sought assistance from Mahindra Satyam to upgrade their Customer Relationship Management (CRM) process from Siebel 6.3 to Siebel 7.5. This case study deals with how successfully the car manufacturer sought the partnership with Mahindra to achieve their business goal. The car company realized that for a...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    BPR for a South African Government Agency

    Tourism is detrimental to the success of any nation and that is why a prominent Government Tourism Office in Provincial South Africa turned to Mahindra Satyam for improving their business process. This case study deals with how they solved all the major issues in their office by turning to Business...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    IT Continuity Management Systems for a South African Government Entity

    The case study tells one how a South African Government Entity wanted to establish a Business Continuity (BC) and Disaster Recovery (DC) Plan to strengthen its IT infrastructure. This was very important for an organization to continue doing business without any disturbances in between. Once a critical situation arises this...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Metrics Base Lining and Balanced Scorecard Development for an Energy Integrator

    A California-based energy turned to Mahindra Satyam when they wanted to define and develop the CIO scorecard to establish a strategic direction and know how to steer accountability in that direction. They wanted to implement this program for a period of three years. The company also wanted to build a...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    Development and Implementation of Information Protection, Business Continuity and Disaster Recovery Plans for a Pharmaceutical Company

    When the world's largest pharmaceutical company wanted to protect their information assets and reduce security risks associated with IT, they approached Mahindra Satyam to seek assistance in creating an Information Protection Plan (IPP), Business Continuity Plan (BCP), and Disaster Recovery Plan (DRP). The idea was to strengthen security and create...

    Provided By Satyam Computer Services

  • Case Studies // Nov 2009

    IT Continuity Plan for a Mining Company

    A huge mining company in the Persian Gulf wanted to incorporate an IT Continuity Plan (ITCP) for the success of their business. This case study tells one how the company, under the expert guidance of Mahindra Satyam, successfully fulfilled their objective. It was important for the company to have uninterrupted...

    Provided By Satyam Computer Services