ServiceNow

Displaying 1-30 of 30 results

  • White Papers // Nov 2013

    The Essential Guide to IT Transformation

    Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Top 8 Considerations to Enable and Simplify Mobility

    IT departments have a huge opportunity to make their enterprises more agile, cost efficient & competitive by embracing the opportunities available through mobile devices & constant connectivity. Supporting a more mobile workforce & customer base is a necessity.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Boost IT Visibility and Value with Service Catalog

    Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Consolidation: The Foundation for IT Business Transformation

    This white paper explores how to consolidate legacy, redundant IT services and shows how consolidation can accelerate growth while cutting costs and reducing complexities and enhance competitiveness.

    Sponsored By ServiceNow

  • White Papers // Apr 2014

    Lessons from Successful Mobile Initiatives

    The best mobile applications are familiar, require no formal training, and make it easy to collaborate with colleagues. They aren’t crippled versions of web applications. Rather, they’re enhanced versions. They do things that can’t be done on a desktop like geo-tagging and auto-routing because they’re presence and location-aware. This paper...

    Provided By ServiceNow

  • Webcasts // Apr 2014

    Changing the Perception of IT - What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow

  • White Papers // Feb 2014

    Powering Transformation - The IT Revolution is Now

    The IT Revolution is happening and the time for change is now - don’t settle for inflexible systems built on legacy technology. Download this white paper for information and ideas on how you can: Get the most out of managing IT in the cloud Eliminate upfront investments and maintenance costs...

    Provided By ServiceNow

  • White Papers // Feb 2014

    Three IT Imperatives CIOs Use To Drive Change Throughout the Enterprise

    CIOs who have been successful in bridging the divide between IT operations and business did it by accelerating the transformation of IT. ServiceNow documents three common IT imperatives that leading CIOs use to drive change and assert themselves as strategic leaders in the business. In this white paper, you will...

    Provided By ServiceNow

  • White Papers // Nov 2013

    The Essential Guide to IT Transformation

    Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

    Provided By ServiceNow

  • White Papers // Nov 2013

    ServiceNow Service Automation Platform

    This white paper outlines four key challenges to business growth, and explains how modern custom applications built with the ServiceNow Service Automation Platform can help to address these challenges effectively.

    Provided By ServiceNow

  • White Papers // Nov 2013

    Boost IT Visibility & Value with Service Catalog

    Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.

    Provided By ServiceNow

  • White Papers // Nov 2013

    The Essential Guide to IT Transformation

    Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Hands-on with ServiceNow: An In-Depth Demo

    We will show you the power of the ServiceNow single system of record through some easy-to-follow demonstrations. This webinar includes demonstrations of: Incident, Problem and Change Management Service Catalog & Self Service Performance Analytics

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Changing the Perception of IT – What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Trust, But Verify: Configuration Management with Data Certification

    Certifying the accuracy of a CMDB with inconsistent, manual methods is unreliable. ServiceNow's built-in data certification gives you the ability to automate the process. Learn how data certification works with the ServiceNow CMDB to deliver a trustworthy single system of record you can rely on.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The Future of IT: Managing Service Relationships

    Every department in the enterprise is a service provider. Yet, very few have matured the service model to the level of enterprise IT. They are often inefficient, unstructured, or non-existent in other enterprise service domains. Savvy IT leaders view this as an opportunity to leverage IT service expertise and enable...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    CIOs: Market Like Your Career Depends On It

    Are IT budgets discussed more often than IT’s contribution to the business? IT delivers more value to the business than most executives know. And it’s up to IT leaders to communicate how IT is enabling their peers to achieve their goals. Hear from a panel of esteemed CIOs and IT...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    IT Governance, Risk and Compliance with ServiceNow

    Organizations are faced with many auditing challenges and often find themselves defining controls in documents and spreadsheets, manually tracking audit task assignments and storing audit documentation in disparate locations. With the ServiceNow IT GRC functionality, organizations gain a central repository that contains policies, risks, controls, findings and more all in...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Enterprise IT Now

    Learn why an enterprise IT cloud is so critical to IT and the business. Hear ServiceNow customers like Loyola Marymount University, KPN, Land O' Lakes, World Wide Technologies, Lennox International, Standard Life and Maritz describe what enterprise IT cloud means to them and what they have achieved using ServiceNow as...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The end of no. The beginning of Now

    Hear ServiceNow customers talk about how they are able to transform IT from the department of no to the the department of Now.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Transform IT Now

    Find out how IT executives from MetroPCS, Morrison & Foerster, CareWorks, Knorr-Bremse and RedHat describe their approach to IT transformation.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The Now State of IT

    Join Craig McDonogh and Rob Phillips for a live demonstration of what can happen when ServiceNow is used across an enterprise. You'll see representative examples from the CIO to the Facilities Manager and everyone in between.

    Provided By ServiceNow

  • White Papers // Oct 2013

    Boost IT Visibility and Business Value with Service Catalogue

    Decision makers at many organizations question the investments made in IT. This is often because they don't fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. This often pressures CIOs to...

    Provided By ServiceNow

  • Videos // Oct 2013

    Building a Business Case for Service Management & Automation

    In this webinar, guest speaker Senior Analyst Stephen Mann of Forrester Research Inc. will share research, real world stories, and tips to help you articulate a business case to secure and sustain funding for your SMA initiatives. Learn how to improve staff productivity, reduce operational costs and increase...

    Provided By ServiceNow

  • White Papers // Oct 2013

    Consolidation: The Foundation for IT and Business Transformation

    Your enterprise needs the ability to identify all duplicative or outmoded IT and business applications, services, and other resources, and then to consolidate those worth keeping, migrate those worth updating, retiring the rest. With the right practices, policies, and technology platform, your enterprise can accomplish these goals in ways that...

    Provided By ServiceNow

  • White Papers // Sep 2013

    Transform IT: Transform the Enterprise

    During a recent CIO leadership forum, 24 CIOs and other senior IT leaders discussed the role of the IT leader in the modern enterprise. The group shared strategies they used to change IT and assert their organizations as business leaders and innovators. This paper provides CIOs and IT leaders with...

    Provided By ServiceNow

  • White Papers // Sep 2013

    IT Asset Management

    Historically, IT Asset Management (ITAM) systems have seldom lived up to their potential. However, this has not stopped organizations from pursuing the dream of having one centralised system to house all asset data and support the entire IT asset lifecycle. Find out how a A modern ITAM solution allows organisations...

    Provided By ServiceNow

  • White Papers // Sep 2013

    Orchestration For Modern IT: Helping IT Accelerate Business

    Orchestration makes complex procedures easy to repeat while reducing the possibility of human errors. IT organizations that take advantage of orchestration are able to improve efficiency and service quality while reducing operational costs. Modern IT requires an evolved approach - one that erases the barriers between people, process and technology....

    Provided By ServiceNow

  • White Papers // Sep 2013

    Orchestration For Modern IT: Helping IT Accelerate Business

    Orchestration makes complex procedures easy to repeat while reducing the possibility of human errors. IT organizations that take advantage of orchestration are able to improve efficiency and service quality while reducing operational costs. Modern IT requires an evolved approach - one that erases the barriers between people, process and technology....

    Provided By ServiceNow

  • White Papers // Sep 2013

    Boost IT Visibility and Business Value with Service Catalog

    An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization. This whitepaper explains the benefits of a service catalog and the fundamentals to an effective service...

    Provided By ServiceNow

  • White Papers // Nov 2013

    The Essential Guide to IT Transformation

    Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Top 8 Considerations to Enable and Simplify Mobility

    IT departments have a huge opportunity to make their enterprises more agile, cost efficient & competitive by embracing the opportunities available through mobile devices & constant connectivity. Supporting a more mobile workforce & customer base is a necessity.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Boost IT Visibility and Value with Service Catalog

    Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Consolidation: The Foundation for IT Business Transformation

    This white paper explores how to consolidate legacy, redundant IT services and shows how consolidation can accelerate growth while cutting costs and reducing complexities and enhance competitiveness.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    The Essential Guide to IT Transformation

    Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

    Provided By ServiceNow

  • White Papers // Sep 2013

    IT Asset Management

    Historically, IT Asset Management (ITAM) systems have seldom lived up to their potential. However, this has not stopped organizations from pursuing the dream of having one centralised system to house all asset data and support the entire IT asset lifecycle. Find out how a A modern ITAM solution allows organisations...

    Provided By ServiceNow

  • White Papers // Sep 2013

    Orchestration For Modern IT: Helping IT Accelerate Business

    Orchestration makes complex procedures easy to repeat while reducing the possibility of human errors. IT organizations that take advantage of orchestration are able to improve efficiency and service quality while reducing operational costs. Modern IT requires an evolved approach - one that erases the barriers between people, process and technology....

    Provided By ServiceNow

  • White Papers // Sep 2013

    Orchestration For Modern IT: Helping IT Accelerate Business

    Orchestration makes complex procedures easy to repeat while reducing the possibility of human errors. IT organizations that take advantage of orchestration are able to improve efficiency and service quality while reducing operational costs. Modern IT requires an evolved approach - one that erases the barriers between people, process and technology....

    Provided By ServiceNow

  • White Papers // Sep 2013

    Boost IT Visibility and Business Value with Service Catalog

    An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization. This whitepaper explains the benefits of a service catalog and the fundamentals to an effective service...

    Provided By ServiceNow

  • White Papers // Sep 2013

    Transform IT: Transform the Enterprise

    During a recent CIO leadership forum, 24 CIOs and other senior IT leaders discussed the role of the IT leader in the modern enterprise. The group shared strategies they used to change IT and assert their organizations as business leaders and innovators. This paper provides CIOs and IT leaders with...

    Provided By ServiceNow

  • White Papers // Oct 2013

    Boost IT Visibility and Business Value with Service Catalogue

    Decision makers at many organizations question the investments made in IT. This is often because they don't fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. This often pressures CIOs to...

    Provided By ServiceNow

  • Videos // Oct 2013

    Building a Business Case for Service Management & Automation

    In this webinar, guest speaker Senior Analyst Stephen Mann of Forrester Research Inc. will share research, real world stories, and tips to help you articulate a business case to secure and sustain funding for your SMA initiatives. Learn how to improve staff productivity, reduce operational costs and increase...

    Provided By ServiceNow

  • White Papers // Oct 2013

    Consolidation: The Foundation for IT and Business Transformation

    Your enterprise needs the ability to identify all duplicative or outmoded IT and business applications, services, and other resources, and then to consolidate those worth keeping, migrate those worth updating, retiring the rest. With the right practices, policies, and technology platform, your enterprise can accomplish these goals in ways that...

    Provided By ServiceNow

  • White Papers // Nov 2013

    ServiceNow Service Automation Platform

    This white paper outlines four key challenges to business growth, and explains how modern custom applications built with the ServiceNow Service Automation Platform can help to address these challenges effectively.

    Provided By ServiceNow

  • White Papers // Nov 2013

    Boost IT Visibility & Value with Service Catalog

    Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.

    Provided By ServiceNow

  • White Papers // Nov 2013

    The Essential Guide to IT Transformation

    Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Hands-on with ServiceNow: An In-Depth Demo

    We will show you the power of the ServiceNow single system of record through some easy-to-follow demonstrations. This webinar includes demonstrations of: Incident, Problem and Change Management Service Catalog & Self Service Performance Analytics

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Changing the Perception of IT – What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Trust, But Verify: Configuration Management with Data Certification

    Certifying the accuracy of a CMDB with inconsistent, manual methods is unreliable. ServiceNow's built-in data certification gives you the ability to automate the process. Learn how data certification works with the ServiceNow CMDB to deliver a trustworthy single system of record you can rely on.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The Future of IT: Managing Service Relationships

    Every department in the enterprise is a service provider. Yet, very few have matured the service model to the level of enterprise IT. They are often inefficient, unstructured, or non-existent in other enterprise service domains. Savvy IT leaders view this as an opportunity to leverage IT service expertise and enable...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    CIOs: Market Like Your Career Depends On It

    Are IT budgets discussed more often than IT’s contribution to the business? IT delivers more value to the business than most executives know. And it’s up to IT leaders to communicate how IT is enabling their peers to achieve their goals. Hear from a panel of esteemed CIOs and IT...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    IT Governance, Risk and Compliance with ServiceNow

    Organizations are faced with many auditing challenges and often find themselves defining controls in documents and spreadsheets, manually tracking audit task assignments and storing audit documentation in disparate locations. With the ServiceNow IT GRC functionality, organizations gain a central repository that contains policies, risks, controls, findings and more all in...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Enterprise IT Now

    Learn why an enterprise IT cloud is so critical to IT and the business. Hear ServiceNow customers like Loyola Marymount University, KPN, Land O' Lakes, World Wide Technologies, Lennox International, Standard Life and Maritz describe what enterprise IT cloud means to them and what they have achieved using ServiceNow as...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The end of no. The beginning of Now

    Hear ServiceNow customers talk about how they are able to transform IT from the department of no to the the department of Now.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Transform IT Now

    Find out how IT executives from MetroPCS, Morrison & Foerster, CareWorks, Knorr-Bremse and RedHat describe their approach to IT transformation.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The Now State of IT

    Join Craig McDonogh and Rob Phillips for a live demonstration of what can happen when ServiceNow is used across an enterprise. You'll see representative examples from the CIO to the Facilities Manager and everyone in between.

    Provided By ServiceNow

  • White Papers // Feb 2014

    Powering Transformation - The IT Revolution is Now

    The IT Revolution is happening and the time for change is now - don’t settle for inflexible systems built on legacy technology. Download this white paper for information and ideas on how you can: Get the most out of managing IT in the cloud Eliminate upfront investments and maintenance costs...

    Provided By ServiceNow

  • White Papers // Feb 2014

    Three IT Imperatives CIOs Use To Drive Change Throughout the Enterprise

    CIOs who have been successful in bridging the divide between IT operations and business did it by accelerating the transformation of IT. ServiceNow documents three common IT imperatives that leading CIOs use to drive change and assert themselves as strategic leaders in the business. In this white paper, you will...

    Provided By ServiceNow

  • Webcasts // Apr 2014

    Changing the Perception of IT - What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow

  • White Papers // Apr 2014

    Lessons from Successful Mobile Initiatives

    The best mobile applications are familiar, require no formal training, and make it easy to collaborate with colleagues. They aren’t crippled versions of web applications. Rather, they’re enhanced versions. They do things that can’t be done on a desktop like geo-tagging and auto-routing because they’re presence and location-aware. This paper...

    Provided By ServiceNow