ServiceNow

Displaying 1-40 of 49 results

  • White Papers // May 2015

    ServiceNow - ServiceWatch Economic Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC Analys: Delivering Enterprise Value with Service Management

    Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations. Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by reducing...

    Sponsored By ServiceNow

  • White Papers // May 2015

    Equinix Increases IT and Employee Productivity with ServiceNow Cloud-Based IT Service Automation Solution

    The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation. Download...

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC ExpertROI SPOTLIGHT - Allstate IT Services

    Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by, reducing fragmentations of IT and business environment, automating repeatable processes & Improving service delivery. Read More..

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC ExpertROI SPOTLIGHT: Equinix Case Study

    The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation. Download...

    Sponsored By ServiceNow

  • Case Studies // May 2015

    IDC ExpertROI SPOTLIGHT: Allstate Case Study

    Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management (ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity...

    Sponsored By ServiceNow

  • eBooks // May 2015

    IT Transformation Etour

    Experience IT Transformation.Explore why and how to transform your enterprise with ServiceNow in this brief, interactive eBook.

    Sponsored By ServiceNow

  • White Papers // May 2015

    Powering Transformation: The IT Revolution is Now

    The IT Revolution is happening and the time for change is now – don’t settle for inflexible systems built on legacy technology. Download this white paper for information and ideas on how you can: Get the most out of managing IT in the cloud Eliminate upfront investments and...

    Sponsored By ServiceNow

  • White Papers // May 2015

    ServiceNow ServiceWatch Economic Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • White Papers // May 2015

    Today’s State of Work: The Productivity Drain

    ServiceNow surveyed nearly 1,000 managers in the US and the UK to understand the effectiveness of the tools and processes in their corporate environment. Results revealed nearly two days a week are spent on administrative tasks that are not core to their jobs. There’s an exponential impact on an organization’s...

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC ExpertROI® SPOTLIGHT Allstate

    Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management(ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: Improve IT state productivity...

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC ExpertROI® SPOTLIGHT Equinix

    The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation....

    Sponsored By ServiceNow

  • White Papers // May 2015

    ServiceWatch Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • White Papers // May 2015

    Delivering Enterprise Value with Service Management

    IDC’s analysis of ServiceNow customers using the company’s suite of cloud-based service management solutions demonstrates that these customers are creating substantial business value for both their IT operations and their business operations. ServiceNow delivers this value by reducing fragmentation of IT and other environments, automating repeatable processes, and improving service...

    Sponsored By ServiceNow

  • Case Studies // May 2015

    Today’s State of Work: The Productivity Drain

    We believe that enterprises that invest in consumerization and automation can gain a profound competitive advantage, delivering benefits that go far beyond simple cost savings. From what we have seen through this report, managers already strongly support this transformation – and are likely to be enthusiastic participants as enterprises embark...

    Sponsored By ServiceNow

  • White Papers // May 2015

    ROI Summary for ServiceNow Cloud Based Service Management

    Key Performance Improvements Realized from Customers Who Deployed ServiceNow

    Sponsored By ServiceNow

  • White Papers // Mar 2015

    Build a Business Case: Developing Custom Apps

    Custom applications deliver significant value and they provide the opportunity to automate unstructured work processes to make the business far more innovative, efficient and competitive.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    The Top 8 Considerations to Enable and Simplify Mobility

    Supporting a more mobile workforce and customer base is no longer an option for IT departments — it’s a necessity. IT departments have a huge opportunity to make their enterprises more agile, cost efficient and competitive by embracing the opportunities available through the proliferation of mobile devices and the near-ubiquity...

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    ServiceNow Service Automation Platform

    This white paper outlines four key challenges to business growth, and explains how modern custom applications built with the ServiceNow Service Automation Platform can help to address these challenges effectively.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    The Essential Guide to IT Transformation

    Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Top 8 Considerations to Enable and Simplify Mobility

    IT departments have a huge opportunity to make their enterprises more agile, cost efficient & competitive by embracing the opportunities available through mobile devices & constant connectivity. Supporting a more mobile workforce & customer base is a necessity.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Consolidation: The Foundation for IT Business Transformation

    This white paper explores how to consolidate legacy, redundant IT services and shows how consolidation can accelerate growth while cutting costs and reducing complexities and enhance competitiveness.

    Sponsored By ServiceNow

  • White Papers // Oct 2013

    Boost IT Visibility and Business Value

    Decision makers at many organizations question the investments made in IT. This is often because they don’t fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. Learn how creating a great...

    Sponsored By ServiceNow

  • White Papers // Oct 2013

    Consolidation: The Foundation for IT and Business Transformation

    How many helpdesks do you have in your business right now? How many IT service management tools, or versions of the same business application is your organization using right now? If the answer to any of these is greater than one, your organization may be operating with a handicap that...

    Sponsored By ServiceNow

  • White Papers // Oct 2013

    Boost IT Visibility and Business Value with Service Catalogue

    Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.

    Sponsored By ServiceNow

  • White Papers // Sep 2013

    The Orchestration of Modern IT: Helping IT Accelerate Business

    Orchestration for modern IT represents a comprehensive and holistic approach to defining, building, orchestrating, managing and reporting on intelligent workflows that work with third-party tools and operational processes. This report will examine how modern IT professionals are using the process of IT orchestration to reduce capital costs, increase flexibility and...

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC ExpertROI SPOTLIGHT: Allstate IT Services

    Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management(ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity levels...

    Provided By ServiceNow

  • White Papers // Apr 2015

    How modern custom applications can spur business growth.

    This white paper outlines four key challenges to business growth, and explains how modern custom applications built with the ServiceNow Service Automation Platform can help to address these challenges effectively.

    Provided By ServiceNow

  • White Papers // Apr 2014

    Lessons from Successful Mobile Initiatives

    The best mobile applications are familiar, require no formal training, and make it easy to collaborate with colleagues. They aren’t crippled versions of web applications. Rather, they’re enhanced versions. They do things that can’t be done on a desktop like geo-tagging and auto-routing because they’re presence and location-aware. This paper...

    Provided By ServiceNow

  • Webcasts // Apr 2014

    Changing the Perception of IT - What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow

  • White Papers // Feb 2014

    Powering Transformation - The IT Revolution is Now

    The IT Revolution is happening and the time for change is now - don’t settle for inflexible systems built on legacy technology. Download this white paper for information and ideas on how you can: Get the most out of managing IT in the cloud Eliminate upfront investments and maintenance costs...

    Provided By ServiceNow

  • White Papers // Feb 2014

    Three IT Imperatives CIOs Use To Drive Change Throughout the Enterprise

    CIOs who have been successful in bridging the divide between IT operations and business did it by accelerating the transformation of IT. ServiceNow documents three common IT imperatives that leading CIOs use to drive change and assert themselves as strategic leaders in the business. In this white paper, you will...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Enterprise IT Now

    Learn why an enterprise IT cloud is so critical to IT and the business. Hear ServiceNow customers like Loyola Marymount University, KPN, Land O' Lakes, World Wide Technologies, Lennox International, Standard Life and Maritz describe what enterprise IT cloud means to them and what they have achieved using ServiceNow as...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The end of no. The beginning of Now

    Hear ServiceNow customers talk about how they are able to transform IT from the department of no to the the department of Now.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Transform IT Now

    Find out how IT executives from MetroPCS, Morrison & Foerster, CareWorks, Knorr-Bremse and RedHat describe their approach to IT transformation.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The Now State of IT

    Join Craig McDonogh and Rob Phillips for a live demonstration of what can happen when ServiceNow is used across an enterprise. You'll see representative examples from the CIO to the Facilities Manager and everyone in between.

    Provided By ServiceNow

  • White Papers // Nov 2013

    Boost IT Visibility & Value with Service Catalog

    Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Hands-on with ServiceNow: An In-Depth Demo

    We will show you the power of the ServiceNow single system of record through some easy-to-follow demonstrations. This webinar includes demonstrations of: Incident, Problem and Change Management Service Catalog & Self Service Performance Analytics

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Changing the Perception of IT – What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Trust, But Verify: Configuration Management with Data Certification

    Certifying the accuracy of a CMDB with inconsistent, manual methods is unreliable. ServiceNow's built-in data certification gives you the ability to automate the process. Learn how data certification works with the ServiceNow CMDB to deliver a trustworthy single system of record you can rely on.

    Provided By ServiceNow

  • White Papers // Nov 2013

    The Top 8 Considerations to Enable and Simplify Mobility

    Supporting a more mobile workforce and customer base is no longer an option for IT departments — it’s a necessity. IT departments have a huge opportunity to make their enterprises more agile, cost efficient and competitive by embracing the opportunities available through the proliferation of mobile devices and the near-ubiquity...

    Sponsored By ServiceNow

  • White Papers // Sep 2013

    The Orchestration of Modern IT: Helping IT Accelerate Business

    Orchestration for modern IT represents a comprehensive and holistic approach to defining, building, orchestrating, managing and reporting on intelligent workflows that work with third-party tools and operational processes. This report will examine how modern IT professionals are using the process of IT orchestration to reduce capital costs, increase flexibility and...

    Sponsored By ServiceNow

  • White Papers // Oct 2013

    Boost IT Visibility and Business Value

    Decision makers at many organizations question the investments made in IT. This is often because they don’t fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. Learn how creating a great...

    Sponsored By ServiceNow

  • White Papers // Oct 2013

    Consolidation: The Foundation for IT and Business Transformation

    How many helpdesks do you have in your business right now? How many IT service management tools, or versions of the same business application is your organization using right now? If the answer to any of these is greater than one, your organization may be operating with a handicap that...

    Sponsored By ServiceNow

  • White Papers // May 2015

    ServiceWatch Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • eBooks // May 2015

    IT Transformation Etour

    Experience IT Transformation.Explore why and how to transform your enterprise with ServiceNow in this brief, interactive eBook.

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC ExpertROI SPOTLIGHT: Equinix Case Study

    The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation. Download...

    Sponsored By ServiceNow

  • Case Studies // May 2015

    IDC ExpertROI SPOTLIGHT: Allstate Case Study

    Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management (ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity...

    Sponsored By ServiceNow

  • White Papers // May 2015

    ServiceNow ServiceWatch Economic Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • White Papers // May 2015

    Today’s State of Work: The Productivity Drain

    ServiceNow surveyed nearly 1,000 managers in the US and the UK to understand the effectiveness of the tools and processes in their corporate environment. Results revealed nearly two days a week are spent on administrative tasks that are not core to their jobs. There’s an exponential impact on an organization’s...

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC ExpertROI® SPOTLIGHT Allstate

    Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management(ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: Improve IT state productivity...

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC ExpertROI® SPOTLIGHT Equinix

    The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation....

    Sponsored By ServiceNow

  • White Papers // May 2015

    Powering Transformation: The IT Revolution is Now

    The IT Revolution is happening and the time for change is now – don’t settle for inflexible systems built on legacy technology. Download this white paper for information and ideas on how you can: Get the most out of managing IT in the cloud Eliminate upfront investments and...

    Sponsored By ServiceNow

  • White Papers // May 2015

    Delivering Enterprise Value with Service Management

    IDC’s analysis of ServiceNow customers using the company’s suite of cloud-based service management solutions demonstrates that these customers are creating substantial business value for both their IT operations and their business operations. ServiceNow delivers this value by reducing fragmentation of IT and other environments, automating repeatable processes, and improving service...

    Sponsored By ServiceNow

  • Case Studies // May 2015

    Today’s State of Work: The Productivity Drain

    We believe that enterprises that invest in consumerization and automation can gain a profound competitive advantage, delivering benefits that go far beyond simple cost savings. From what we have seen through this report, managers already strongly support this transformation – and are likely to be enthusiastic participants as enterprises embark...

    Sponsored By ServiceNow

  • White Papers // May 2015

    ROI Summary for ServiceNow Cloud Based Service Management

    Key Performance Improvements Realized from Customers Who Deployed ServiceNow

    Sponsored By ServiceNow

  • White Papers // May 2015

    ServiceNow - ServiceWatch Economic Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC Analys: Delivering Enterprise Value with Service Management

    Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations. Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by reducing...

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    ServiceNow Service Automation Platform

    This white paper outlines four key challenges to business growth, and explains how modern custom applications built with the ServiceNow Service Automation Platform can help to address these challenges effectively.

    Sponsored By ServiceNow

  • White Papers // Mar 2015

    Build a Business Case: Developing Custom Apps

    Custom applications deliver significant value and they provide the opportunity to automate unstructured work processes to make the business far more innovative, efficient and competitive.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    The Essential Guide to IT Transformation

    Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

    Sponsored By ServiceNow

  • White Papers // May 2015

    Equinix Increases IT and Employee Productivity with ServiceNow Cloud-Based IT Service Automation Solution

    The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation. Download...

    Sponsored By ServiceNow

  • White Papers // May 2015

    IDC ExpertROI SPOTLIGHT - Allstate IT Services

    Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by, reducing fragmentations of IT and business environment, automating repeatable processes & Improving service delivery. Read More..

    Sponsored By ServiceNow

  • White Papers // Oct 2013

    Boost IT Visibility and Business Value with Service Catalogue

    Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Top 8 Considerations to Enable and Simplify Mobility

    IT departments have a huge opportunity to make their enterprises more agile, cost efficient & competitive by embracing the opportunities available through mobile devices & constant connectivity. Supporting a more mobile workforce & customer base is a necessity.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Consolidation: The Foundation for IT Business Transformation

    This white paper explores how to consolidate legacy, redundant IT services and shows how consolidation can accelerate growth while cutting costs and reducing complexities and enhance competitiveness.

    Sponsored By ServiceNow

  • Videos // Oct 2013

    Building a Business Case for Service Management & Automation

    In this webinar, guest speaker Senior Analyst Stephen Mann of Forrester Research Inc. will share research, real world stories, and tips to help you articulate a business case to secure and sustain funding for your SMA initiatives. Learn how to improve staff productivity, reduce operational costs and increase...

    Provided By ServiceNow

  • White Papers // Sep 2013

    IT Asset Management

    Historically, IT Asset Management (ITAM) systems have seldom lived up to their potential. However, this has not stopped organizations from pursuing the dream of having one centralised system to house all asset data and support the entire IT asset lifecycle. Find out how a A modern ITAM solution allows organisations...

    Provided By ServiceNow

  • White Papers // Sep 2013

    Orchestration For Modern IT: Helping IT Accelerate Business

    Orchestration makes complex procedures easy to repeat while reducing the possibility of human errors. IT organizations that take advantage of orchestration are able to improve efficiency and service quality while reducing operational costs. Modern IT requires an evolved approach - one that erases the barriers between people, process and technology....

    Provided By ServiceNow

  • White Papers // Sep 2013

    Transform IT: Transform the Enterprise

    During a recent CIO leadership forum, 24 CIOs and other senior IT leaders discussed the role of the IT leader in the modern enterprise. The group shared strategies they used to change IT and assert their organizations as business leaders and innovators. This paper provides CIOs and IT leaders with...

    Provided By ServiceNow

  • Webcasts // Apr 2014

    Changing the Perception of IT - What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow

  • White Papers // Apr 2014

    Lessons from Successful Mobile Initiatives

    The best mobile applications are familiar, require no formal training, and make it easy to collaborate with colleagues. They aren’t crippled versions of web applications. Rather, they’re enhanced versions. They do things that can’t be done on a desktop like geo-tagging and auto-routing because they’re presence and location-aware. This paper...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Enterprise IT Now

    Learn why an enterprise IT cloud is so critical to IT and the business. Hear ServiceNow customers like Loyola Marymount University, KPN, Land O' Lakes, World Wide Technologies, Lennox International, Standard Life and Maritz describe what enterprise IT cloud means to them and what they have achieved using ServiceNow as...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The end of no. The beginning of Now

    Hear ServiceNow customers talk about how they are able to transform IT from the department of no to the the department of Now.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Transform IT Now

    Find out how IT executives from MetroPCS, Morrison & Foerster, CareWorks, Knorr-Bremse and RedHat describe their approach to IT transformation.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    The Now State of IT

    Join Craig McDonogh and Rob Phillips for a live demonstration of what can happen when ServiceNow is used across an enterprise. You'll see representative examples from the CIO to the Facilities Manager and everyone in between.

    Provided By ServiceNow

  • White Papers // Nov 2013

    Boost IT Visibility & Value with Service Catalog

    Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Hands-on with ServiceNow: An In-Depth Demo

    We will show you the power of the ServiceNow single system of record through some easy-to-follow demonstrations. This webinar includes demonstrations of: Incident, Problem and Change Management Service Catalog & Self Service Performance Analytics

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Changing the Perception of IT – What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow

  • Webcasts // Nov 2013

    Trust, But Verify: Configuration Management with Data Certification

    Certifying the accuracy of a CMDB with inconsistent, manual methods is unreliable. ServiceNow's built-in data certification gives you the ability to automate the process. Learn how data certification works with the ServiceNow CMDB to deliver a trustworthy single system of record you can rely on.

    Provided By ServiceNow