ShoreTel

Displaying 1-31 of 31 results

  • White Papers // Apr 2014

    Forrester: Build A Better Business Case for Unified Communications

    This report outlines Forrester's solution for IT infrastructure and operations professionals who are building out communications and collaboration infrastructure. Download this report now to learn how Shoretel helps you define and build the business case for Unified Communications.

    Sponsored By ShoreTel

  • White Papers // Apr 2014

    Assessing IP Telephony Total Cost of Ownership

    Total cost of ownership is a key metric for assessing costs, benefits and risks of implementing Unified Communications - enabling organisations to properly evaluate competing solutions. Learn more about how organisations can align their decision making process with business needs, while understanding the effects of future requirements and functionality.

    Sponsored By ShoreTel

  • White Papers // Apr 2014

    APM Mobility Case Study

    Most of the organisations wanted to have an effective and efficient communications to their clients. This study gives you an idea on how to simplify smartphone integration and capitalise on Shoretel Unified Communications features and cost-saving call capabilities. Read this case study today to learn how Shoretel gives you...

    Sponsored By ShoreTel

  • White Papers // Mar 2014

    SIP Trunks – Keeping your UC Systems Secure

    The appeal of Session Initiation Protocol (SIP) trunks as a means of connecting UC systems to the outside world is growing in popularity. SIP trunks offer lower operating costs, more flexibility in ordering service and capacities and advanced features, such as virtual phone numbers in different geographies, which let companies...

    Provided By ShoreTel

  • White Papers // Mar 2014

    How Emerging Trends are Affecting Contact Center Operations

    Contact centers are often viewed as the heartbeat behind an organization since this operation serves as the main point of connection between the business and its customers. As technology advances and customer demands change, contact centers must follow suit and adapt to new trends. The cloud, mobile devices and many...

    Provided By ShoreTel

  • White Papers // Mar 2014

    The Changing Face of Unified Communications

    In business environments, few variables are as important as communication. Although this is a simple consideration, it has far-reaching effects. After all, companies that are not able to effectively communicate and collaborate with external partners, clients and customers may soon find themselves facing diminishing returns and decreased profit margins. Internal...

    Provided By ShoreTel

  • White Papers // Oct 2013

    Reliability The ShoreTel Way.

    Learn more about how ShoreTel Unified Communications delivers industry-leading reliability with the flexibility to let organizations deploy as they need by using: Distributed or centralized architecture The appropriate level of redundancy and cost The applications needed and the level of availability The level and type of disaster recovery needed

    Provided By ShoreTel

  • White Papers // Oct 2013

    The Total Cost of Ownership Benchmarking Study for Unified Communications from the Aberdeen Group

    Total cost of ownership is a key metric for assessing costs, benefits and risks of implementing Unified Communications - enabling organizations to properly evaluate competing solutions. Learn more about how organizations can align their decision making process with business needs, while understanding the effects of future requirements and functionality.

    Provided By ShoreTel

  • White Papers // Oct 2013

    IT - and IP Telephony. Don't just manage complexity; it's time to beat it from IDG

    Your IT environment is complex enough. Although your experience with technology vendors may lead to believe this is inevitable, it doesn't have to be that way. This whitepaper from IDG explains how IT leaders don't have to accept complexity in their IT infrastructure. Find out the truth about IT and...

    Provided By ShoreTel

  • White Papers // Oct 2013

    Seamless Unified Communications for the Everywhere Enterprise from ShoreTel

    This white paper examines the considerations an IT manager faces when seeking to implement Unified Communications (UC) seamlessly (and successfully) throughout the Everywhere Enterprise. The simplicity and quality of the user experience are what should be considered the hallmark of a successful implementation of seamless UC.

    Provided By ShoreTel

  • Webcasts // Sep 2013

    How to Evaluate Total Cost of Ownership for IP Telephony Deployments

    In this Webinar, we will evaluate key UC deployment models for SMBs – On-Premise, Cloud and Hybrid solutions. Each model will be evaluated for pros and cons, and ideal deployment scenarios will be outlined. Companies can achieve significant savings when selecting an IP Telephony and Unified Communications solution by...

    Provided By ShoreTel

  • White Papers // Aug 2013

    5 Tips to Choosing the Right Business Phone System

    IP phone and unified communications solutions have evolved to allow businesses to leverage powerful applications and technologies in an effort to improve productivity and boost success. Organizations large and small have a wide array of phone systems to choose from, and business-decision makers need to consider numerous factors when...

    Provided By ShoreTel

  • White Papers // Aug 2013

    Top Reasons for CEOs to Choose Unified Communications

    A simple unified communications solution can address communication challenges organizations face on a daily basis and enhance overall operations. Because of this, convincing a CEO to adopt a UC solution should not be difficult. The CEO of an organization looking to remain competitive and offer exceptional service will want to...

    Provided By ShoreTel

  • White Papers // Jun 2013

    What are the 5 BYOD requirements when it comes to Mobile UC?

    The BYOD initiative has come a long - from a single platform to an explosion of highly-sophisticated smartphones and tablets. This shift has meant employees can choose their own smartphones. Download this whitepaper now to see how your organisation can benefit from these significant benefits below. Increased Productivity -...

    Provided By ShoreTel

  • White Papers // Jun 2013

    Frost & Sullivan White Paper: The Changing Role of Mobile Communications in the Workplace

    As companies continue to support an increasingly virtual workforce, mobile communications are taking center stage. As companies start to make smart phones part of their technology roll-outs, they must find ways to keep costs in check while enabling access to enterprise applications and services. This paper will look at the...

    Provided By ShoreTel

  • White Papers // Nov 2012

    Test Whitepaper 7890

    This paper summarizes Cloud based applications.....

    Provided By ShoreTel

  • White Papers // Oct 2012

    Monitoring an Enterprise UC Environment

    Monitoring and diagnostics capabilities for unified communications systems are becoming more important and there is a wealth of information that can be cost effectively collected within an Enterprise communication system. While monitoring a communications system is not a new concept, applying these techniques to enterprise communication systems is still...

    Provided By ShoreTel

  • White Papers // Oct 2012

    Demystifying Unified Communications

    To achieve UC and other next-generation benefits, companies must build the right foundation. Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89% of worldwide enterprise voice...

    Provided By ShoreTel

  • White Papers // Oct 2012

    Secrets Revealed: Brilliant Simplicity and Lower TCO

    This white paper discusses the benefits of researching the total cost of ownership for a UC system and how businesses can lower their total cost of ownership (TCO) by selecting a simple yet sophisticated solution. Applying the simplicity principle to selecting a Unified Communications system can result in significant...

    Provided By ShoreTel

  • White Papers // Oct 2012

    Seamless Unified Communications for the Everywhere Enterprise

    Virtually every enterprise is everywhere these days. Employees work at offices, of course, but they also work at home and from public places, including airports, hotels, customer and partner facilities, and coffee shops. The real challenge for IT managers, therefore, becomes making an optimal selection from among the many...

    Provided By ShoreTel

  • White Papers // Oct 2012

    SIP Trunks - Benefits and Best Practices

    Back in the days of wireline telephony, when all phone calls went over the Public Switched Telephony Network (PSTN), businesses would purchase "trunks" -dedicated lines or a bundle of circuits - from their service provider. Back in the days of wireline telephony, when all phone calls went over the...

    Provided By ShoreTel

  • White Papers // Aug 2012

    Best Practice Tips on Building a Unified Communications Business Case

    Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations needs - but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership...

    Provided By ShoreTel

  • Case Studies // Feb 2012

    TCO Benchmarking Study

    Unified Communications (UC) represents the evolution of telephony, during which companies have augmented the traditional desk phone with other communications technologies. Buyers may have previously bought a landline solution based solely on capital expenditure, but this approach is now outdated. This white paper examines the total cost of ownership (TCO)...

    Provided By ShoreTel

  • White Papers // Sep 2011

    Comparison of Cisco and ShoreTel Unified Communication Solutions

    In a side-by-side comparison of these two solutions, this white paper demonstrates that organizations in need of comprehensive UC solutions can avoid Cisco product shortfalls. The flagship Cisco Unified Communications Manager (UCM) solution was assembled with technologies accumulated from several corporate acquisitions. The result is a complex solution that...

    Provided By ShoreTel

  • White Papers // Sep 2011

    Comparison of Avaya and ShoreTel Unified Communication Solutions

    Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive time and resources to manage. By contrast, the ShoreTel Unified Communications system was designed from the ground up expressly for IP to provide...

    Provided By ShoreTel

  • White Papers // Sep 2011

    Nemertes Research PilotHouse Awards: IP Telephony

    For the past eight years, independent research firm, Nemertes Research, has surveyed IT professionals for its annual benchmark on IP telephony using notable evaluation criteria. Each year, ShoreTel has received the highest ratings and been awarded Best Overall IP Telephony Provider. The results are based 100% on the views...

    Provided By ShoreTel

  • White Papers // May 2011

    Unified Communications Buyer's Guide

    Asking the right questions early in the vetting process is essential for selecting the solution that can best meet your business goals and IT requirements. The Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate a solution's: level of...

    Provided By ShoreTel

  • White Papers // May 2011

    Best Practice Tips on Building a Unified Communications Business Case.

    Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations needs - but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership...

    Provided By ShoreTel

  • Videos // Oct 2010

    5 Metrics to Consider when Evaluating Unified Communications Solutions

    Learn the key metrics to consider in the UC vendor evaluation process, and how the top UC vendors compare in key areas. Watch Video

    Provided By ShoreTel

  • Webcasts // Oct 2010

    How to use TCO to build a business case for Unified Communications

    Discover how to provide quantifiable bottom-line proof to support a unified communications purchase.

    Provided By ShoreTel

  • White Papers // Oct 2010

    2010 Nemertes PilotHouse Awards

    The 2010 Nemertes Report compares Top 11 IP Telephony vendors and provides independent insight into how well each vendor performs.

    Provided By ShoreTel

  • White Papers // Apr 2014

    Forrester: Build A Better Business Case for Unified Communications

    This report outlines Forrester's solution for IT infrastructure and operations professionals who are building out communications and collaboration infrastructure. Download this report now to learn how Shoretel helps you define and build the business case for Unified Communications.

    Sponsored By ShoreTel

  • White Papers // Apr 2014

    Assessing IP Telephony Total Cost of Ownership

    Total cost of ownership is a key metric for assessing costs, benefits and risks of implementing Unified Communications - enabling organisations to properly evaluate competing solutions. Learn more about how organisations can align their decision making process with business needs, while understanding the effects of future requirements and functionality.

    Sponsored By ShoreTel

  • White Papers // Apr 2014

    APM Mobility Case Study

    Most of the organisations wanted to have an effective and efficient communications to their clients. This study gives you an idea on how to simplify smartphone integration and capitalise on Shoretel Unified Communications features and cost-saving call capabilities. Read this case study today to learn how Shoretel gives you...

    Sponsored By ShoreTel

  • White Papers // Mar 2014

    SIP Trunks – Keeping your UC Systems Secure

    The appeal of Session Initiation Protocol (SIP) trunks as a means of connecting UC systems to the outside world is growing in popularity. SIP trunks offer lower operating costs, more flexibility in ordering service and capacities and advanced features, such as virtual phone numbers in different geographies, which let companies...

    Provided By ShoreTel

  • Webcasts // Sep 2013

    How to Evaluate Total Cost of Ownership for IP Telephony Deployments

    In this Webinar, we will evaluate key UC deployment models for SMBs – On-Premise, Cloud and Hybrid solutions. Each model will be evaluated for pros and cons, and ideal deployment scenarios will be outlined. Companies can achieve significant savings when selecting an IP Telephony and Unified Communications solution by...

    Provided By ShoreTel

  • White Papers // May 2011

    Unified Communications Buyer's Guide

    Asking the right questions early in the vetting process is essential for selecting the solution that can best meet your business goals and IT requirements. The Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate a solution's: level of...

    Provided By ShoreTel

  • White Papers // Mar 2014

    How Emerging Trends are Affecting Contact Center Operations

    Contact centers are often viewed as the heartbeat behind an organization since this operation serves as the main point of connection between the business and its customers. As technology advances and customer demands change, contact centers must follow suit and adapt to new trends. The cloud, mobile devices and many...

    Provided By ShoreTel

  • White Papers // Mar 2014

    The Changing Face of Unified Communications

    In business environments, few variables are as important as communication. Although this is a simple consideration, it has far-reaching effects. After all, companies that are not able to effectively communicate and collaborate with external partners, clients and customers may soon find themselves facing diminishing returns and decreased profit margins. Internal...

    Provided By ShoreTel

  • White Papers // Aug 2012

    Best Practice Tips on Building a Unified Communications Business Case

    Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations needs - but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership...

    Provided By ShoreTel

  • White Papers // Oct 2012

    Monitoring an Enterprise UC Environment

    Monitoring and diagnostics capabilities for unified communications systems are becoming more important and there is a wealth of information that can be cost effectively collected within an Enterprise communication system. While monitoring a communications system is not a new concept, applying these techniques to enterprise communication systems is still...

    Provided By ShoreTel

  • White Papers // Oct 2012

    Demystifying Unified Communications

    To achieve UC and other next-generation benefits, companies must build the right foundation. Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89% of worldwide enterprise voice...

    Provided By ShoreTel

  • White Papers // Oct 2012

    Secrets Revealed: Brilliant Simplicity and Lower TCO

    This white paper discusses the benefits of researching the total cost of ownership for a UC system and how businesses can lower their total cost of ownership (TCO) by selecting a simple yet sophisticated solution. Applying the simplicity principle to selecting a Unified Communications system can result in significant...

    Provided By ShoreTel

  • White Papers // Oct 2012

    Seamless Unified Communications for the Everywhere Enterprise

    Virtually every enterprise is everywhere these days. Employees work at offices, of course, but they also work at home and from public places, including airports, hotels, customer and partner facilities, and coffee shops. The real challenge for IT managers, therefore, becomes making an optimal selection from among the many...

    Provided By ShoreTel

  • White Papers // Oct 2012

    SIP Trunks - Benefits and Best Practices

    Back in the days of wireline telephony, when all phone calls went over the Public Switched Telephony Network (PSTN), businesses would purchase "trunks" -dedicated lines or a bundle of circuits - from their service provider. Back in the days of wireline telephony, when all phone calls went over the...

    Provided By ShoreTel

  • White Papers // Nov 2012

    Test Whitepaper 7890

    This paper summarizes Cloud based applications.....

    Provided By ShoreTel

  • White Papers // Jun 2013

    What are the 5 BYOD requirements when it comes to Mobile UC?

    The BYOD initiative has come a long - from a single platform to an explosion of highly-sophisticated smartphones and tablets. This shift has meant employees can choose their own smartphones. Download this whitepaper now to see how your organisation can benefit from these significant benefits below. Increased Productivity -...

    Provided By ShoreTel

  • White Papers // Jun 2013

    Frost & Sullivan White Paper: The Changing Role of Mobile Communications in the Workplace

    As companies continue to support an increasingly virtual workforce, mobile communications are taking center stage. As companies start to make smart phones part of their technology roll-outs, they must find ways to keep costs in check while enabling access to enterprise applications and services. This paper will look at the...

    Provided By ShoreTel

  • White Papers // Aug 2013

    5 Tips to Choosing the Right Business Phone System

    IP phone and unified communications solutions have evolved to allow businesses to leverage powerful applications and technologies in an effort to improve productivity and boost success. Organizations large and small have a wide array of phone systems to choose from, and business-decision makers need to consider numerous factors when...

    Provided By ShoreTel

  • White Papers // Aug 2013

    Top Reasons for CEOs to Choose Unified Communications

    A simple unified communications solution can address communication challenges organizations face on a daily basis and enhance overall operations. Because of this, convincing a CEO to adopt a UC solution should not be difficult. The CEO of an organization looking to remain competitive and offer exceptional service will want to...

    Provided By ShoreTel

  • White Papers // Oct 2013

    Reliability The ShoreTel Way.

    Learn more about how ShoreTel Unified Communications delivers industry-leading reliability with the flexibility to let organizations deploy as they need by using: Distributed or centralized architecture The appropriate level of redundancy and cost The applications needed and the level of availability The level and type of disaster recovery needed

    Provided By ShoreTel

  • White Papers // Oct 2013

    The Total Cost of Ownership Benchmarking Study for Unified Communications from the Aberdeen Group

    Total cost of ownership is a key metric for assessing costs, benefits and risks of implementing Unified Communications - enabling organizations to properly evaluate competing solutions. Learn more about how organizations can align their decision making process with business needs, while understanding the effects of future requirements and functionality.

    Provided By ShoreTel

  • White Papers // Oct 2013

    IT - and IP Telephony. Don't just manage complexity; it's time to beat it from IDG

    Your IT environment is complex enough. Although your experience with technology vendors may lead to believe this is inevitable, it doesn't have to be that way. This whitepaper from IDG explains how IT leaders don't have to accept complexity in their IT infrastructure. Find out the truth about IT and...

    Provided By ShoreTel

  • White Papers // Oct 2013

    Seamless Unified Communications for the Everywhere Enterprise from ShoreTel

    This white paper examines the considerations an IT manager faces when seeking to implement Unified Communications (UC) seamlessly (and successfully) throughout the Everywhere Enterprise. The simplicity and quality of the user experience are what should be considered the hallmark of a successful implementation of seamless UC.

    Provided By ShoreTel

  • Videos // Oct 2010

    5 Metrics to Consider when Evaluating Unified Communications Solutions

    Learn the key metrics to consider in the UC vendor evaluation process, and how the top UC vendors compare in key areas. Watch Video

    Provided By ShoreTel

  • Webcasts // Oct 2010

    How to use TCO to build a business case for Unified Communications

    Discover how to provide quantifiable bottom-line proof to support a unified communications purchase.

    Provided By ShoreTel

  • White Papers // Oct 2010

    2010 Nemertes PilotHouse Awards

    The 2010 Nemertes Report compares Top 11 IP Telephony vendors and provides independent insight into how well each vendor performs.

    Provided By ShoreTel

  • White Papers // May 2011

    Best Practice Tips on Building a Unified Communications Business Case.

    Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations needs - but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership...

    Provided By ShoreTel

  • White Papers // Sep 2011

    Comparison of Cisco and ShoreTel Unified Communication Solutions

    In a side-by-side comparison of these two solutions, this white paper demonstrates that organizations in need of comprehensive UC solutions can avoid Cisco product shortfalls. The flagship Cisco Unified Communications Manager (UCM) solution was assembled with technologies accumulated from several corporate acquisitions. The result is a complex solution that...

    Provided By ShoreTel

  • White Papers // Sep 2011

    Comparison of Avaya and ShoreTel Unified Communication Solutions

    Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive time and resources to manage. By contrast, the ShoreTel Unified Communications system was designed from the ground up expressly for IP to provide...

    Provided By ShoreTel

  • White Papers // Sep 2011

    Nemertes Research PilotHouse Awards: IP Telephony

    For the past eight years, independent research firm, Nemertes Research, has surveyed IT professionals for its annual benchmark on IP telephony using notable evaluation criteria. Each year, ShoreTel has received the highest ratings and been awarded Best Overall IP Telephony Provider. The results are based 100% on the views...

    Provided By ShoreTel

  • Case Studies // Feb 2012

    TCO Benchmarking Study

    Unified Communications (UC) represents the evolution of telephony, during which companies have augmented the traditional desk phone with other communications technologies. Buyers may have previously bought a landline solution based solely on capital expenditure, but this approach is now outdated. This white paper examines the total cost of ownership (TCO)...

    Provided By ShoreTel