ShoreTel

Displaying 1 - 10 of 28 results

  • Forrester Report: Build a Better Business Case for UC

    White Papers // Dec 2015 // provided by ShoreTel

    This report details Forrester Research, Inc.’s recommendation for IT professionals building out a Unified Communications and Collaboration infrastructure within their business. The key to success of a UC deployment is delivering benefits to both users and business units. This report guides IT professionals through the key needs, drivers, and likely ...

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  • Unified Communications Buyers Guide: The Top Ten Requirements for a UC Solution

    White Papers // Dec 2015 // provided by ShoreTel

    This document offers an overview of the current top ten requirements to consider for a premise-based UC solution, with features called out as well as a ShoreTel case study.

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  • What are your VoIP options?

    Ebooks // Aug 2014 // provided by ShoreTel

    The versatility of VoIP has made it the leading choice for companies seeking an updated phone system that enables them to do more for less. Coming to the conclusion that you want VoIP is fairly simple; however, the next question you must answer is: which VoIP is best for my ...

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  • Phone System Buyer's Guide

    Resource Center // Aug 2014 // provided by ShoreTel

    If you are feeling the constraints of your current phone system, you may be wondering about the benefits of a new system (updating your current equipment or moving to a managed services model) and whether it can justify the expense. Since your last purchase, phone systems have rapidly evolved: no ...

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  • 9 Things to Consider Before Choosing a Cloud Phone Provider

    Ebooks // Aug 2014 // provided by ShoreTel

    In today’s economy, flexibility and speed are essential to success. It’s no surprise that more companies are turning to VoIP phone systems to give them the freedom they need to grow and accommodate clients near and far. But, how do you know which VoIP provider is best for your business? ...

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  • Brilliantly Simple Business Communications

    Resource Center // Aug 2014 // provided by ShoreTel

    Complexity is NOT synonymous with "sophisticated" - that's a myth the suppliers of complexity want you to believe so they can sell you a service to cope with it. Learn how to leverage the power of pure IP, to provide your organization with a brilliantly simple unified communications suite ...

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  • The Changing Face of Unified Communication

    White Papers // Mar 2014 // provided by ShoreTel

    In business environments, few variables are as important as communication. Although this is a simple consideration, it has far-reaching effects. After all, companies that are not able to effectively communicate and collaborate with external partners, clients and customers may soon find themselves facing diminishing returns and decreased profit margins. Internal ...

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  • How Emerging Trends are Affecting Contact Center Operations

    White Papers // Mar 2014 // provided by ShoreTel

    Contact centers are often viewed as the heartbeat behind an organization since this operation serves as the main point of connection between the business and its customers. As technology advances and customer demands change, contact centers must follow suit and adapt to new trends. The cloud, mobile devices and many ...

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  • SIP Trunks – Keeping your UC Systems Secure

    White Papers // Mar 2014 // provided by ShoreTel

    The appeal of Session Initiation Protocol (SIP) trunks as a means of connecting UC systems to the outside world is growing in popularity. SIP trunks offer lower operating costs, more flexibility in ordering service and capacities and advanced features, such as virtual phone numbers in different geographies, which let companies ...

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  • Seamless Unified Communications for the Everywhere Enterprise from ShoreTel

    White Papers // Oct 2013 // provided by ShoreTel

    This white paper examines the considerations an IT manager faces when seeking to implement Unified Communications (UC) seamlessly (and successfully) throughout the Everywhere Enterprise. The simplicity and quality of the user experience are what should be considered the hallmark of a successful implementation of seamless UC.

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