TechRepublic

Displaying 201-240 of 254 results

  • Downloads // Aug 2004

    How to build a service catalog

    Use this set of templates and explanatory article to build a service catalog to document IT services and assist your customers.

    Provided By TechRepublic

  • Downloads // Jul 2004

    Wireless Security FAQ

    We've grouped all the questions and answers from our popular Wireless Security FAQ into a single PDF. Each question is conveniently linked to the answer inside the document.

    Provided By TechRepublic

  • Downloads // Jul 2004

    Microsoft Access Help Desk Database

    Use this sample Microsoft Access Help Desk database as a simple substitute for commercial help desk software. It provides pertinent customer information with tabs to track call details as well as create reports.

    Provided By TechRepublic

  • Downloads // May 2004

    Master Browser Tool Kit

    Forcing systems to act as Master Browser or Backup Browser (or excluding them from those roles) can help you troubleshoot network problems, but making the needed registry edits can slow you down. This HTA offers a GUI interface to streamline the process.

    Provided By TechRepublic

  • Related Offers (non-promo) // May 2004

    How Often Should I Audit My Network?

    In this Making IT Work audio webcast, Bob Artner from TechRepublic and Wayne Haber with network security company SecureWorks, discuss some strategic and tactical issues regarding network security audits. Please Note: You will need to register on the site prior to downloading.

    Provided By TechRepublic

  • Downloads // Apr 2004

    Sample SLA for outsourced data backups and retrievals

    Use this sample service level agreement (SLA) if your organization is entering into a contract with a third-party provider to outsource your data backups. This sample document will help you understand what should be included in this type of SLA and the legal and operational protections that you need to...

    Provided By TechRepublic

  • Related Offers (non-promo) // Apr 2004

    Making IT Work: Speeding up Vulnerability Detection with Web Services

    In this Making IT Work audiocast, Bob Artner from TechRepublic and Sean McPherson from Xodiax Data Centers, discuss how web services can help speed up vulnerability detection within your organization. Please note: Registration with the site is required prior to downloading.

    Provided By TechRepublic

  • Downloads // Apr 2004

    Business Continuity Planning Software Tool Box

    Business continuity planning means going beyond tape backup systems, storage systems, and hot sites by developing a comprehensive, cost-effective plan that ensures the continuity of your key business processes, delivery services, and IT services during an emergency. To help you develop such a plan, several vendors offer business continuity planning...

    Provided By TechRepublic

  • White Papers // Apr 2004

    The Benefits and Limitations of Knowledge Management in Global Software Development

    This paper explores the role of knowledge management practices and tools in global software development by empirical investigations. These investigations look at global software development processes by taking into special account multicultural factors and rely on both quantitative methods for project selection and qualitative methods for in depth study of...

    Provided By TechRepublic

  • Related Offers (non-promo) // Mar 2004

    Making IT Work: Uncovering the 'Hidden' Capabilities of VoIP

    Join TechRepublic vice president Bob Artner and Michael Shisko, IT director for Hitachi Consulting, as the two discuss some of the lesser-known capabilities of Voice Over IP technology and what it can offer your business. Please note: This is an audiocast, and will require registration prior to downloading.

    Provided By TechRepublic

  • Downloads // Feb 2004

    Automated Laptop Checkout Tool

    The Automated Laptop Checkout Tool is a VBA-driven Excel workbook that displays an online form to simplify the recording of information about borrowed laptops. The form stores the info in a worksheet and prints a copy for the user and tech to sign.

    Provided By TechRepublic

  • Downloads // Jan 2004

    In-house vs. outsourced help desk costs

    Will you save more money outsourcing your help desk or keeping it in-house? Many IT managers struggle with this question when planning a budget as they look for ways to cut costs. This Excel spreadsheet provides some solid numbers to help you decide.

    Provided By TechRepublic

  • White Papers // Dec 2003

    An Overview of Wi-Fi "Hotspot" Pricing Models

    The market for Wi-Fi access is growing quickly but is also highly fragmented. Many companies have announced strategies for providing Wi-Fi access, and thousands of individuals and small businesses are creating their own hotspots. There are dizzying arrays of companies that are in the business of providing some sort of...

    Provided By TechRepublic

  • Downloads // Nov 2003

    Sample Active Directory Chart

    Figuring out how to properly design an Active Directory environment can be confusing. You can use this sample Visio Active Directory Chart to use as a starting point in designing your Active Directory Forest.

    Provided By TechRepublic

  • Downloads // Nov 2003

    Sample Active Directory User Database

    You can use this sample database to maintain user information in Access. Then you can import and export that information into Active Directory.

    Provided By TechRepublic

  • Downloads // Oct 2003

    Roles and responsibilities template

    As with any large project, ensuring that every team member understands what they have to do is key to success. This template is designed to give your team members guidance when migrating from NT 4.0 to Windows 2003 Server.

    Provided By TechRepublic

  • Downloads // Oct 2003

    Disaster recovery white paper

    This PowerPoint presentation on disaster recovery includes steps to take for disaster recovery and a sample DR plan.

    Provided By TechRepublic

  • Downloads // Jul 2003

    Fsutil Query Tool

    With a total of 58 different operations, Windows XP's Fsutil utility can be difficult to use, but our Fsutil Query Tool cuts through the confusion and brings the probative capabilities of Fsutil to the Windows user interface.

    Provided By TechRepublic

  • Downloads // Mar 2003

    Hardware check-out/check-in forms

    Use these simple yet effective hardware check-out/check-in forms to track your organization's loaner equipment. These forms also ensure that the borrower knows what happens if the hardware is lost, stolen, or damaged.

    Provided By TechRepublic

  • Downloads // Feb 2003

    A firewall checklist

    Use this checklist to make sure that firewall needs and security policy requirements cover all the vital aspects of a multilayer security approach.

    Provided By TechRepublic

  • Downloads // Jan 2003

    Wireless access point placement diagram

    The placement of wireless access points requires careful planning so that wireless clients can connect in all the required areas. This Visio diagram of a detailed WAP site plan provides an example of this type of design.

    Provided By TechRepublic

  • Downloads // Dec 2002

    Cost savings template

    CIOs and IT managers can clearly identify cost savings opportunities within their organizations by using this easy-to-follow and customizable template.

    Provided By TechRepublic

  • Downloads // Dec 2002

    Use this checklist when planning an office relocation project

    If your office is relocating, or you've been asked to help a client relocate, it's often the little issues that create big disasters. This checklist was gathered from TechRepublic members who had a lot to say about organizing an office relocation.

    Provided By TechRepublic

  • Tools & Templates // Nov 2002

    Project roles and responsibilities template

    Assuming that your team members know what they need to do in a project is a formula for failure. This roles and responsibilities template, submitted by a TechRepublic member, will help you document each person's expected contributions.

    Provided By TechRepublic

  • Tools & Templates // Nov 2002

    Disaster recovery plan template

    Putting a disaster recovery plan in place isn't cheap, though it's never as expensive as not having one when disaster strikes. But as one TechRepublic member explains, there is a cost-effective approach, and he provides a template to follow.

    Provided By TechRepublic

  • Downloads // Nov 2002

    Office move checklist

    If you're in a large company that often encounters office relocations, you'll find this customizable office move checklist invaluable.

    Provided By TechRepublic

  • Downloads // Oct 2002

    Network change request template

    Use this document template as a standard form for requesting and tracking network changes in your organization. With this form, you can keep IT staff informed of needed changes and ensure that a standard procedure is followed when changes are made.

    Provided By TechRepublic

  • Downloads // Sep 2002

    Network outage report template

    This Microsoft Word template will help you report a network or Web site outage, document the steps taken to resolve the issue, and indicate who was notified of the problem.

    Provided By TechRepublic

  • Downloads // Sep 2002

    IT chart of accounts

    Tech leaders are familiar with the common cost categories such as salary, benefits, rent, and travel, but they may be unaware of all the available cost categories. Download this sample to help define and document your organization's chart of accounts.

    Provided By TechRepublic

  • Downloads // Sep 2002

    Database: Track software licensing compliance

    This Microsoft Access database can help your organization keep close tabs on software licensing compliance by offering a fast and easy way to track all licenses.

    Provided By TechRepublic

  • Tools & Templates // Aug 2002

    Sample project proposal template

    Being able to quickly explain the potential benefits of an added Web site feature can help a consultant address a client's concerns over a project's importance. This project proposal sheet will help persuade your clients to take the plunge.

    Provided By TechRepublic

  • Downloads // Aug 2002

    Assess staff needs with this spreadsheet

    Determining the number of IT staff needed is not a completely scientific process. But this spreadsheet goes a long way toward helping the IT manager make that determination.

    Provided By TechRepublic

  • Downloads // Jul 2002

    The XCopy Tool HTML application

    This download uses VBScript and the Windows Script Host to allow you to run the XCopy command from within the Windows user interface.

    Provided By TechRepublic

  • Downloads // May 2002

    Track your team's work with this Excel spreadsheet

    This Excel spreadsheet can help your teams keep accurate records of the time they've worked for your clients. It has macros to calculate regular and overtime pay. Other macros automatically change dates while leaving hours from a previous week in place.

    Provided By TechRepublic

  • Downloads // May 2002

    Download: Sample post-project documentation

    Having clients sign a detailed statement of work performed can protect you both legally and financially. Download these sample forms to help you map out documentation that works for your firm.

    Provided By TechRepublic

  • Downloads // May 2002

    Network Administrator skills assessment test

    This series of tests can help IT managers gauge how a job candidate for a net admin position will handle typical IT situations. The tests can also help you determine the skills sets each applicant brings to the table.

    Provided By TechRepublic

  • Downloads // May 2002

    High impact resume for the experienced IT pro

    The resume of the experienced IT professional needs to emphasize technical accomplishments and successful projects. Here is an example you can download and use as a template for creating your own resume.

    Provided By TechRepublic

  • Downloads // May 2002

    New-user orientation kit

    Start users off on the right foot with our new-user orientation kit. This handy training resource contains a "Get to know your help desk" PowerPoint presentation, a welcome letter, and three informative articles, all designed to help orient new users.

    Provided By TechRepublic

  • Tools & Templates // May 2002

    A CIO resume template

    If you're dusting off that resume to revamp for a new career goal or just to get it up to date, this new CIO resume template will help guide you on what should be included and how best to present your expertise and skills to potential employers.

    Provided By TechRepublic

  • Downloads // Apr 2002

    Download this Web-design client questionnaire form

    Find out what your Web-design clients want with this downloadable questionnaire that outlines technical and graphical expectations. If you would like to add a category, let us know and we'll include it in the next version of this download.

    Provided By TechRepublic

  • Downloads // Jul 2005

    90+ Keyboard shortcuts to move faster in Adobe Acrobat Professional 7.0 for Windows

    This handy, four-page table lists more than 90 keyboard shortcuts and their corresponding functions for Adobe Acrobat Professional 7. Download and print this time-saving document and post it near your keyboard for at-a-glance help when you need to quickly open PDF documents, navigate pages, toggle between views, activate...

    Provided By TechRepublic

  • Downloads // Aug 2005

    TechRepublic Real World Guide: Improving Help Desk Service Levels

    The TechRepublic Real World Guide: Improving Help Desk Service Levels collects proven recommendations for developing proper end user-support ratios, establishing policies for communicating with users, improving service levels and more.

    Provided By TechRepublic

  • Downloads // Apr 2005

    IT Security Policy Checklist

    By David M Davis, CCIE, MCSEAn IT Security Policy should be a place to standardize and document company-wide security practices. This checklist provides a comprehensive list of issues that should be covered and recommends a variety of security policy best practices.Join the discussion for this download to add...

    Provided By TechRepublic

  • Downloads // Mar 2005

    12 crucial components of facilities management

    Facilities management in an IT infrastructure involves diligence and coordination of efforts across a number of elements, from climate control and backup power to earthquake safeguards. Yet many facilities managers overlook key details and processes?a surefire way to compromise the reliability and stability of a computer center. This comprehensive list...

    Provided By TechRepublic

  • Downloads // Jan 2006

    Troubleshoot 10 common Exchange problems with these expert answers

    This list outlines 10 common Exchange problems and solutions. This handy two-page list outlines 10 familiar Exchange problems and an assortment of solutions. From user access errors to mail delivery problems, this list is great quick reference for every Exchange administrator.Here's a sample:Number 1: Users cannot access server. -...

    Provided By TechRepublic

  • Downloads // Jan 2006

    10 things you can do when Windows XP won't boot

    If your computer powers up okay, but the Windows XP operating system won't boot properly, you have some troubleshooting ahead of you. Here's a look at the likely culprits and what you can do to fix the problem. When you're dealing with a Windows XP system that won't boot,...

    Provided By TechRepublic

  • Downloads // Jul 2002

    The XCopy Tool HTML application

    This download uses VBScript and the Windows Script Host to allow you to run the XCopy command from within the Windows user interface.

    Provided By TechRepublic

  • Downloads // Jul 2003

    Fsutil Query Tool

    With a total of 58 different operations, Windows XP's Fsutil utility can be difficult to use, but our Fsutil Query Tool cuts through the confusion and brings the probative capabilities of Fsutil to the Windows user interface.

    Provided By TechRepublic

  • Downloads // Dec 2004

    Compare three disaster recovery solutions

    Choose the disaster recovery solution that is best for your organization. Evaluate the pros and cons of the three basic options: tape backup, high availability, and remote availability.

    Provided By TechRepublic

  • Downloads // Jan 2006

    Gather Windows system details with this VBscript

    This handy VBscript gathers information on Windows machines and writes the information to a CSV file. Use the handy VBscript to gather a variety of system information on and Windows machines in your domain. When run, this script gathers a computer machine name, number of processors, total RAM, manufacturer,...

    Provided By TechRepublic

  • Downloads // Nov 2003

    Sample Active Directory Chart

    Figuring out how to properly design an Active Directory environment can be confusing. You can use this sample Visio Active Directory Chart to use as a starting point in designing your Active Directory Forest.

    Provided By TechRepublic

  • Downloads // Nov 2003

    Sample Active Directory User Database

    You can use this sample database to maintain user information in Access. Then you can import and export that information into Active Directory.

    Provided By TechRepublic

  • Downloads // Oct 2005

    10 things you should know about the NETSH tool

    NETSH is a lesser-known command-line tool that can help you cut to the chase when you need to perform various networking tasks. These pointers will help you use it to streamline your configuration, administration, and documentation chores. Despite its power and versatility, NETSH is often passed over in favor...

    Provided By TechRepublic

  • Downloads // Dec 2005

    10 common SQL Server problems and solutions

    This list outlines 10 common SQL Server problems and solutions. This handy two-page list outlines 10 familiar SQL Server problems and an assortment of solutions. From "Out of Space" errors to a database going suspect, this list is great quick reference for every SQL administrator.Here's a sample:Number 1: Users...

    Provided By TechRepublic

  • Tools & Templates // Jul 2005

    Active Directory object nomenclature checklist

    Plan a migration, reorganize your AD installation, or integrate new organizations into your existing directory by creating a nomenclature for distinguishing objects. This Excel workbook is designed as a resource for developing a standard for object nomenclature in your Active Directory installation. The workbook focuses on users, groups, computers,...

    Provided By TechRepublic

  • Downloads // Nov 2005

    Define project expectations with this criteria acceptance form

    Establishing acceptance criteria at the beginning of a project helps ensure that the results are well received. This sample form will make those criteria clear from the project outset. Detailing acceptance criteria on the front end of a project will go a long way toward clarifying customer needs and...

    Provided By TechRepublic

  • Downloads // Jan 2006

    10 commands you should master when working with the Cisco IOS

    This list contains the 10 commands every Cisco IOS user should know inside and out. As the Cisco IOS is riddled with thousands of commands, configuring it can be challenging. This download will help you master the 10 commands to know, inside and out, when using the Cisco IOS....

    Provided By TechRepublic

  • Downloads // Apr 2006

    Outline responsibilities and objectives with this SLA for internal business units

    This sample SLA is designed to help you outline service level roles and responsibilities between your IT department and your organization's business units. An SLA enables IT to get an accurate picture of user needs, to establish realistic expectations, and to allocate the proper resources to deliver the required...

    Provided By TechRepublic

  • Tools & Templates // May 2002

    A CIO resume template

    If you're dusting off that resume to revamp for a new career goal or just to get it up to date, this new CIO resume template will help guide you on what should be included and how best to present your expertise and skills to potential employers.

    Provided By TechRepublic

  • Tools & Templates // Aug 2002

    Sample project proposal template

    Being able to quickly explain the potential benefits of an added Web site feature can help a consultant address a client's concerns over a project's importance. This project proposal sheet will help persuade your clients to take the plunge.

    Provided By TechRepublic

  • Downloads // May 2002

    Track your team's work with this Excel spreadsheet

    This Excel spreadsheet can help your teams keep accurate records of the time they've worked for your clients. It has macros to calculate regular and overtime pay. Other macros automatically change dates while leaving hours from a previous week in place.

    Provided By TechRepublic

  • Tools & Templates // Aug 2005

    Check HIPAA compliance with this Excel calculator

    Our HIPAA compliance calculator will help covered entities determine the status of their compliance efforts in the areas of HIPAA Privacy, Standardization of Code Sets, Security, National Provider Identifier, and Monitoring. The Health Insurance Portability and Accountability Act (HIPAA) requires all healthcare organizations using electronic protected health information (ePHI),...

    Provided By TechRepublic

  • Downloads // May 2002

    Download: Sample post-project documentation

    Having clients sign a detailed statement of work performed can protect you both legally and financially. Download these sample forms to help you map out documentation that works for your firm.

    Provided By TechRepublic

  • Tools & Templates // Apr 2006

    Use this simple letter of agreement for your quick consulting jobs

    Your smaller projects may not require a full-blown contract, but you should still get the arrangement in writing. A letter of agreement like this one will enable you to spell out the details you and the client have worked out. When you prepare to engage in a long-term or...

    Provided By TechRepublic

  • Downloads // Aug 2005

    Keep track of your problems with this project issues log

    Dealing with the inevitable project problems is easier when you have a record of what the issues are and how they're being resolved. This updated template will simplify the task. Most IT projects are destined to hit a few snags along the way, making it essential to document the...

    Provided By TechRepublic

  • Downloads // Oct 2005

    Avoid potential conflicts of interest with this disclosure form

    A conflict of interest, as defined by your firm or company, must be presented openly. This sample form, which includes language describing conflicts of interest, can help you or your associates keep everything aboveboard. As with any relationship, disclosure is a basic building block of trust. In relationships between...

    Provided By TechRepublic

  • Downloads // Mar 2008

    Office relocation checklist

    Whether you're helping a client tackle a move or relocating to a new building, you'll need to implement a system to help you get organized and avoid potential disasters. This checklist, based on suggestions submitted by TechRepublic members, covers questions, issues, and advice relating to office relocations.

    Provided By TechRepublic

  • Tools & Templates // Nov 2002

    Project roles and responsibilities template

    Assuming that your team members know what they need to do in a project is a formula for failure. This roles and responsibilities template, submitted by a TechRepublic member, will help you document each person's expected contributions.

    Provided By TechRepublic

  • Downloads // Dec 2002

    Use this checklist when planning an office relocation project

    If your office is relocating, or you've been asked to help a client relocate, it's often the little issues that create big disasters. This checklist was gathered from TechRepublic members who had a lot to say about organizing an office relocation.

    Provided By TechRepublic

  • Downloads // Oct 2000

    TechRepublic's asset-tracking spreadsheet

    Download our asset-tracking spreadsheet to keep your company's IT equipment and property information in a central, accessible repository.

    Provided By TechRepublic

  • Downloads // Sep 2001

    Sample service level agreement for application support

    Consulting firms that provide support to their clients use service-level agreements to make sure both sides get what they need. This SLA template, updated in November 2003, can be used to hammer out what consultants will provide for their clients.

    Provided By TechRepublic

  • Downloads // Oct 2000

    Resume do's and don'ts for IT consultants

    As an IT consultant, your resume is the key to landing that next project or getting an interview with a hot consulting firm. Use our list of resume do's and don'ts, and three samples resumes, to help you craft a resume tailored for success.

    Provided By TechRepublic

  • Downloads // Sep 2001

    Scorecard for tracking project metrics

    Each project should be tracked with a predefined set of metrics. This download contains examples and explanations of project scorecards from TechRepublic columnist Tom Mochal. We updated this tool in January 2004.

    Provided By TechRepublic

  • Downloads // Dec 2001

    Download our IT business assessment checklist

    Use our IT business assessment checklist to uncover the whole truth about your clients' systems before you begin your work.

    Provided By TechRepublic

  • Downloads // Oct 2005

    Target the best security vendors with this list of products and services

    This list of major security vendors and product descriptions will help you get started on your search for the security solution your organization needs. The offerings range from basic virus protection to companies who will manage it all. The need for secure systems to support e-commerce and other business-critical...

    Provided By TechRepublic

  • Downloads // May 2006

    Perform a wireless LAN site survey with this Excel macro tool and NetStumbler

    Learn how to perform wireless site surveys for optimum wireless LAN performance with the help of this Excel macro. The companion tutorial to this download is available as an article here. This Excel macro tool is designed to work with NetStumbler to help you complete a wireless...

    Provided By TechRepublic

  • Downloads // Jan 2003

    Wireless access point placement diagram

    The placement of wireless access points requires careful planning so that wireless clients can connect in all the required areas. This Visio diagram of a detailed WAP site plan provides an example of this type of design.

    Provided By TechRepublic

  • Downloads // Mar 2002

    Network documentation outline

    Network documentation should be an exact science. This detailed outline of the items that need to be included in a successful network documentation effort will help you get organized and become a better network administrator.

    Provided By TechRepublic

  • Downloads // May 2002

    High impact resume for the experienced IT pro

    The resume of the experienced IT professional needs to emphasize technical accomplishments and successful projects. Here is an example you can download and use as a template for creating your own resume.

    Provided By TechRepublic

  • Downloads // Sep 2002

    Network outage report template

    This Microsoft Word template will help you report a network or Web site outage, document the steps taken to resolve the issue, and indicate who was notified of the problem.

    Provided By TechRepublic