United Parcel Service of America

Displaying 1-40 of 99 results

  • White Papers // Jan 2010

    Stop Online Credit Card Fraud In Its Tracks

    Online businesses often deal with considerable risks when it comes to credit card fraud. Without the presence of the actual credit card and signed sales receipt during a transaction, the possibility for fraud is much higher. That's why UPS Capital teamed with CardinalCommerce Corp. to offer Verified by Visa and...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Top 10 Shipping Tips For 2010

    By consulting an experienced third-party logistics provider (3PL), the business can gain valuable expert guidance and access to world-class tools and services that might otherwise be beyond the reach of most small- and medium-sized businesses. Research the options, and identify a partner with the experience and solutions to serve as...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Three Ways To Reduce Claims (And Boost Profits)

    With a business to run, the last thing one needs to worry about is packages that don't make it to anxious customers. Here's the three-step Compass Online guide to minimizing package problems and, if the unexpected happens, handling problems efficiently. If the company faces packaging challenges on a larger scale,...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    UPS WorldShip Takes To The Air: Meet Your Multipurpose Tool For Virtually Every Shipment

    Shipping a jet engine is as easy as shipping an Express envelope, with the full range of air freight solutions now available from the state-of-the-art shipping tool, UPS WorldShip. Are you making the most of it? Think of it as the Swiss Army knife of the shipping world. You already...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Don't Touch That Phone: There's A New Way To Get Shipping Support, Fast, At Ups.com

    It always happens at the worst possible moment. You encounter an unexpected shipping challenge, and you need answers, fast. There's important business for your company on the line, and you don't have time to make a call and explain the whole scenario to a customer service representative. Where can you...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    5 Supply Chain Trends For 2010 And How To Use Them To Your Advantage

    As the economy starts its slow recovery, one will want to look for opportunities to position ones business as a leader and continue to benefit from efficiency measures. No matter what its size, your company's supply chain is an integral part of ones operation - and offers both opportunities and...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Everything You Wanted To Know About Customs Brokerage

    Confused about the role of customs brokers? Here are answers to your questions. The world is getting smaller. And international trade is booming. You may know that customs brokers can help get your shipments through customs efficiently, but how do they do it? Compass Online asks a few questions. UPS...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    With Packaging, Small Changes Can Add Up To Big Savings

    When most people think about packaging, they typically think about damages, claim problems or dimensional weight charges. Instead, let's think about solutions - ones that go beyond solving the immediate problem and actually improve business processes. At the UPS Package Design and Test Lab, the authors often help customers create...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Get Paid Faster And More Securely With UPS Capital

    E-commerce businesses face added risk of credit card fraud with each transaction. UPS Capital has joined up with Cardinal Commerce to offer two new security solutions: Verified by Visa and MasterCard Secure Code. These products enable customers to authenticate their purchases with a PIN during an online transaction. Authentication before...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Let Customers Manage Their Own Shipping From Your e-Commerce Website

    In these days of shopping-oriented search engines and increasingly web-savvy customers, it's hard enough to get customers to arrive at your e-commerce website at all. When they do arrive, and if they like what you have to offer, the last thing you need to do is raise barriers that keep...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    From Tiny Shop To Global Empire, Skates On Haight Lands Quite A Trick

    At the original location of Skates on Haight in San Francisco, the vibe is laid-back, the music is pumpin', and the walls are tricked out with skateboards from floor to ceiling. It's a celebration of a most American pastime that grew into a worldwide action sport. Roller skating is the...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Delivery Change Options - July 2009 Updates

    UPS provides the most extensive portfolio of Delivery Change Options for both shippers (via UPS Delivery Intercept) and receivers (via Delivery Change Requests). Shippers and receivers can take advantage of these services to make changes to the planned delivery of a package. Options include Deliver to Another Address, Reschedule Delivery,...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Which UPS Shipping System Is Right For You?

    It's perhaps the most commonly asked question by shippers who have decided to ship with UPS: What's the best shipping system for my needs? And though there are many specialized shipping systems available, most customers have their needs met by one of just three solutions: UPS Internet Shipping, UPS WorldShip...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Ask The Expert: All About Packaging Materials

    Kraft paper may be torn off packages as they proceed through the hubs on conveyor belts. A package without its Kraft paper covering becomes a package without shipping information on it. That's bad for you, and it's bad for us. The good news is that those boxes covered in writing...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    The Muscle Behind The Mustang: Shipping 'Pony' Accessories Around The World

    North American Tuning, a young online company that sells aftermarket car parts, needed an efficient way to ship domestically and internationally. Owner Nick Romain turned to UPS WorldShip to process orders and access customs documentation for both smaller packages and freight shipments. By visiting the Tools & Forms page on...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Tie-Dye Specialist Blends Social And Business Goals With Help From UPS

    Dharma Trading Co., a textile-crafts retailer founded in 1969, needed to streamline business as it moved into digital times. Longtime shipping partner UPS introduced Dharma Trading to its flagship shipping system UPS WorldShip, UPS Freight and the UPS Customer Technology Program. Dharma Trading improved productivity and now has the ability...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    With Lives At Stake, A Biomedical Company Turns To UPS For Temperature-Sensitive Transportation

    StemCyte Inc., based in Covina, Calif., collects and stores donated umbilical cord blood for the treatment of many life-threatening diseases. Donated blood must be processed and banked within 72 hours of collection, never rising above 25 degrees Celsius. After another carrier damaged several shipments, StemCyte found the reliability it needs...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    A Construction Equipment Manufacturer Gets A Supply Chain Makeover

    Multiquip Inc., a Carson, Calif.-based manufacturer of construction equipment for the rental industry, needed to modernize management of its warehouse inventory. Consultants from UPS audited the company's processes and created a supply chain that takes advantage of contemporary tools and technology. The outlook: increased productivity, 20 percent greater efficiency and...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    A Building Products Distributor Finds Truckloads Of Benefit In An Innovative Freight Distribution Partnership

    Wolseley North America is a supplier of construction products and services. The company comprises Ferguson Enterprises, Inc., the nation's largest wholesale distributor of plumbing supplies, Stock Building Supply and Wolseley Canada. The company's management proposed making better use of UPS Freight vehicles that, after delivering their loads, returned to base...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Motorcycle Superstore's Tricked-Out Order Process Gives Customers A Thrill

    With UPS innovations, this online retailer outfits shoppers with fast, easy service for a satisfying ride. Motorcycle Superstore, an online retailer of items for motorcycles, dirt bikes, ATVs and scooters, was seeking a competitive edge through superior customer service. When the company switched to UPS last year, account manager John...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    An Ice Cream Maker Licks A Cold-Shipping Challenge

    Dippin' Dots shows that even tiny innovations can add up to big savings. Dippin' Dots, a manufacturer of a unique form of ice cream, needed a way to ship party packs overnight. In 2007, the company began using UPS's dry ice shipping service. The Paducah, Ky.-based company saved $50,000. UPS...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Online Jeweler Engages UPS Delivery Intercept To Counter Credit Card Fraud

    Sometimes, the best business strategy is to stop the sale. Goldspeed.com, an online retailer of jewelry, needed to reduce losses from fraudulent sales. A UPS customer, the firm began using UPS Delivery Intercept when it became available in 2007. With Delivery Intercept, orders placed with unverified credit cards can be...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    No More Showstoppers: Event Planner Finds The Key To Trouble-Free Global Shipping

    UPS Paperless Invoice helps get timely gifts to overseas events with ease - and without paper! Hip Consulting Group plans and coordinates large events domestically and abroad for corporate clients. The Centennial, Colo.-based company needed a more efficient way to ship promotional products to overseas meetings. UPS Paperless Invoice reduces...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    On The Move: An Online Retailer Uses A UPS Integrated Solution To Ship Four Times Faster

    GoMobileNow.com gets mobile computer desk products into customers' hands with less wheel-spinning, thanks to UPS shipping functionality integrated into its QuickBooks accounting solution. GoMobileNow.com, a retailer of mobile computing accessories, needed a faster way to process and ship orders. Owner Kevin Jones created efficiencies by shipping from his accounting system,...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Online Goodies Retailer Integrates Systems, Makes Shipping Short And Sweet

    UPS technology gets back-office systems talking to one another, speeding order processing by 60 percent. Online retailer A Taste of the South processes up to 4,000 orders a day during the peak holiday season. The company's pick-and-pack system, which involved hand-marking orders off a master list, was limiting productivity. An...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    For This eBay Art Retailer, UPS-Connected Software Makes Shipping A Beautiful Thing

    Recherch? Galleria now processes orders nearly 10 times faster thanks to ShipGear, which links the eBay store to UPS shipping. Recherch? Galleria, an art retailer on eBay, needed a simpler way to process orders. Owner Josh Zacher chose UPS as his shipping partner, then streamlined order processing with ShipGear, which...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Electrical Parts Supplier Plugs Into UPS For Powerful Same-Day Shipping

    UPS Express Critical gets crucial parts to factories so businesses get back on track. Electrical parts distributor Southland Electrical Supply needed a reliable way to deliver urgent, same-day shipments. The Burlington, N.C.-based company started using UPS Express Critical, which employs a number of transportation methods for same-day delivery. Southland Electrical...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Follow In These Footsteps: Provide Excellent Service

    Zappos.com leads the way with model shipping and return policies. Zappos.com, an online retailer of shoes, apparel, accessories and electronics based in Las Vegas, stresses excellent customer service and fast order processing. With UPS Returns on the Web, Zappos customers can easily try different sizes and colors and return the...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    In A Tighter Economy, A Manufacturer Fastens Down Its Logistics

    Servalite cuts warehouse expense by speeding freight delivery. Servalite, a manufacturer of fasteners, used multiple warehouses to provide two-day delivery nationwide. UPS recommended a new logistics plan to reduce freight's time in transit and consolidate inventory. As a result, Servalite kept its two-day delivery guarantee while reducing warehousing costs. UPS...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Got An Alpaca Emergency? This Company's Got You Covered

    Useful Lama Items Inc. helps customers track their own shipments. Useful Lama Items Inc., an Illinois-based mail-order business, sells supplies to breeders of llamas and alpacas (both belong to the genus Lama) across the globe. Owners Bruce and Chris Armstrong sought a more efficient way to ship and track the...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Maker Of Hip, Shoulder And Knee Implants Turns To UPS For A Real Joint Venture

    Surgeons operating on a tight schedule know they can rely on UPS Ground and UPS Next Day Air to deliver implants on time. Exactech, a manufacturer, marketer and distributor of orthopedic implant devices, needed a shipper that would reach hospitals, especially those in congested areas, on time for life-changing surgeries....

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Smartphone Accessorizer Calls For Speedy Customs Brokerage To Rush Products To Market

    From suppliers to customers, UPS keeps Smartphone Experts' products ... mobile. Online retailer Smartphone Experts needed the right shipping partner to handle increasing orders from customers around the world. UPS's Customs Brokerage service, on-time delivery and customized shipping and online technology tools helped Smartphone Experts manage surging sales. In three...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    SeatsAndChairs.Com Sells Home Theater Seats Around The World, With UPS In A Supporting Role

    A business born on the premise of selling recycled theater seats on eBay now provides chairs fit for a king. SeatsAndChairs.com, founded in 2002, sells new and recycled home theater seats to customers around the world. With manufacturing facilities abroad, the company needed a shipper that could consolidate shipments and...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Picture This: A Medical Supplier Achieves Virtually Error-Free Shipping

    Cadmet Inc. finds a product that halves its data entry requirements and almost eliminates shipping snafus. Cadmet Inc., based in Frazer, Pa., distributes medical imaging supplies and equipment across the United States. Manually entering tracking information for its thousands of customers cost the company valuable time, reduced productivity and sometimes...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Latin America: Hungry For Your Products

    Latin America's burgeoning economies and increasingly open trade regulations have given the region a healthy appetite for everything from toothpaste to refrigerators. And that's good news for American companies looking to grow their exports. Collectively, the region's economies are growing at an average annual rate of 5 percent, while the...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Your State, Your Export Partner

    With an assist from their state governments, small businesses can graduate from domestic to global. It has long been the case that the biggest U.S. states boast economies that rival those of entire countries. Now, individual states have become increasingly sophisticated in their approach to global trade, actively assisting companies...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    To Make A Profit On eBay, Consider UPS

    If you want to make money on eBay, positive customer feedback is the key to success - the more, the better. That's why shipping is essential to what you do. If you provide a positive shipping experience, your customers are more likely to be satisfied. High ratings from buyers can...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Your Everyday UPS Tools Can Manage Your Freight Shipments, Too

    The same technology you use for shipping and tracking your UPS packages can look after your freight shipments just as easily - without add-ons or retraining. You can create and manage UPS Freight shipments on tools you may already use, including UPS WorldShip, UPS Internet Shipping (shipping at ups.com), and...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Brown Deeply Rooted In Going Green: Some Of The Many Ways UPS Conserves

    UPS has been carving out ways to improve efficiencies for more than 100 years. It wasn't always called being "Green," but the idea of being a more environmentally responsible and efficient company is deeply rooted at UPS. In these difficult economic times, efficiency becomes even more critical. This paper explains...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    New International Returns Services And Electronic Commercial Invoices Streamline Global Shipping

    It's never been easier to sell globally, from Shanghai to Sheboygan. Now with the most comprehensive international returns service in the industry, UPS makes it easier for your company to sell products globally. The expanded UPS Returns service is now available to 98 countries and territories. The service enables a...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    The Muscle Behind The Mustang: Shipping 'Pony' Accessories Around The World

    North American Tuning, a young online company that sells aftermarket car parts, needed an efficient way to ship domestically and internationally. Owner Nick Romain turned to UPS WorldShip to process orders and access customs documentation for both smaller packages and freight shipments. By visiting the Tools & Forms page on...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Tie-Dye Specialist Blends Social And Business Goals With Help From UPS

    Dharma Trading Co., a textile-crafts retailer founded in 1969, needed to streamline business as it moved into digital times. Longtime shipping partner UPS introduced Dharma Trading to its flagship shipping system UPS WorldShip, UPS Freight and the UPS Customer Technology Program. Dharma Trading improved productivity and now has the ability...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    With Lives At Stake, A Biomedical Company Turns To UPS For Temperature-Sensitive Transportation

    StemCyte Inc., based in Covina, Calif., collects and stores donated umbilical cord blood for the treatment of many life-threatening diseases. Donated blood must be processed and banked within 72 hours of collection, never rising above 25 degrees Celsius. After another carrier damaged several shipments, StemCyte found the reliability it needs...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    A Construction Equipment Manufacturer Gets A Supply Chain Makeover

    Multiquip Inc., a Carson, Calif.-based manufacturer of construction equipment for the rental industry, needed to modernize management of its warehouse inventory. Consultants from UPS audited the company's processes and created a supply chain that takes advantage of contemporary tools and technology. The outlook: increased productivity, 20 percent greater efficiency and...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    A Building Products Distributor Finds Truckloads Of Benefit In An Innovative Freight Distribution Partnership

    Wolseley North America is a supplier of construction products and services. The company comprises Ferguson Enterprises, Inc., the nation's largest wholesale distributor of plumbing supplies, Stock Building Supply and Wolseley Canada. The company's management proposed making better use of UPS Freight vehicles that, after delivering their loads, returned to base...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Motorcycle Superstore's Tricked-Out Order Process Gives Customers A Thrill

    With UPS innovations, this online retailer outfits shoppers with fast, easy service for a satisfying ride. Motorcycle Superstore, an online retailer of items for motorcycles, dirt bikes, ATVs and scooters, was seeking a competitive edge through superior customer service. When the company switched to UPS last year, account manager John...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    An Ice Cream Maker Licks A Cold-Shipping Challenge

    Dippin' Dots shows that even tiny innovations can add up to big savings. Dippin' Dots, a manufacturer of a unique form of ice cream, needed a way to ship party packs overnight. In 2007, the company began using UPS's dry ice shipping service. The Paducah, Ky.-based company saved $50,000. UPS...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Online Jeweler Engages UPS Delivery Intercept To Counter Credit Card Fraud

    Sometimes, the best business strategy is to stop the sale. Goldspeed.com, an online retailer of jewelry, needed to reduce losses from fraudulent sales. A UPS customer, the firm began using UPS Delivery Intercept when it became available in 2007. With Delivery Intercept, orders placed with unverified credit cards can be...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    No More Showstoppers: Event Planner Finds The Key To Trouble-Free Global Shipping

    UPS Paperless Invoice helps get timely gifts to overseas events with ease - and without paper! Hip Consulting Group plans and coordinates large events domestically and abroad for corporate clients. The Centennial, Colo.-based company needed a more efficient way to ship promotional products to overseas meetings. UPS Paperless Invoice reduces...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    On The Move: An Online Retailer Uses A UPS Integrated Solution To Ship Four Times Faster

    GoMobileNow.com gets mobile computer desk products into customers' hands with less wheel-spinning, thanks to UPS shipping functionality integrated into its QuickBooks accounting solution. GoMobileNow.com, a retailer of mobile computing accessories, needed a faster way to process and ship orders. Owner Kevin Jones created efficiencies by shipping from his accounting system,...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Online Goodies Retailer Integrates Systems, Makes Shipping Short And Sweet

    UPS technology gets back-office systems talking to one another, speeding order processing by 60 percent. Online retailer A Taste of the South processes up to 4,000 orders a day during the peak holiday season. The company's pick-and-pack system, which involved hand-marking orders off a master list, was limiting productivity. An...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    For This eBay Art Retailer, UPS-Connected Software Makes Shipping A Beautiful Thing

    Recherch? Galleria now processes orders nearly 10 times faster thanks to ShipGear, which links the eBay store to UPS shipping. Recherch? Galleria, an art retailer on eBay, needed a simpler way to process orders. Owner Josh Zacher chose UPS as his shipping partner, then streamlined order processing with ShipGear, which...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Electrical Parts Supplier Plugs Into UPS For Powerful Same-Day Shipping

    UPS Express Critical gets crucial parts to factories so businesses get back on track. Electrical parts distributor Southland Electrical Supply needed a reliable way to deliver urgent, same-day shipments. The Burlington, N.C.-based company started using UPS Express Critical, which employs a number of transportation methods for same-day delivery. Southland Electrical...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Follow In These Footsteps: Provide Excellent Service

    Zappos.com leads the way with model shipping and return policies. Zappos.com, an online retailer of shoes, apparel, accessories and electronics based in Las Vegas, stresses excellent customer service and fast order processing. With UPS Returns on the Web, Zappos customers can easily try different sizes and colors and return the...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    In A Tighter Economy, A Manufacturer Fastens Down Its Logistics

    Servalite cuts warehouse expense by speeding freight delivery. Servalite, a manufacturer of fasteners, used multiple warehouses to provide two-day delivery nationwide. UPS recommended a new logistics plan to reduce freight's time in transit and consolidate inventory. As a result, Servalite kept its two-day delivery guarantee while reducing warehousing costs. UPS...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Got An Alpaca Emergency? This Company's Got You Covered

    Useful Lama Items Inc. helps customers track their own shipments. Useful Lama Items Inc., an Illinois-based mail-order business, sells supplies to breeders of llamas and alpacas (both belong to the genus Lama) across the globe. Owners Bruce and Chris Armstrong sought a more efficient way to ship and track the...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Maker Of Hip, Shoulder And Knee Implants Turns To UPS For A Real Joint Venture

    Surgeons operating on a tight schedule know they can rely on UPS Ground and UPS Next Day Air to deliver implants on time. Exactech, a manufacturer, marketer and distributor of orthopedic implant devices, needed a shipper that would reach hospitals, especially those in congested areas, on time for life-changing surgeries....

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Smartphone Accessorizer Calls For Speedy Customs Brokerage To Rush Products To Market

    From suppliers to customers, UPS keeps Smartphone Experts' products ... mobile. Online retailer Smartphone Experts needed the right shipping partner to handle increasing orders from customers around the world. UPS's Customs Brokerage service, on-time delivery and customized shipping and online technology tools helped Smartphone Experts manage surging sales. In three...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    SeatsAndChairs.Com Sells Home Theater Seats Around The World, With UPS In A Supporting Role

    A business born on the premise of selling recycled theater seats on eBay now provides chairs fit for a king. SeatsAndChairs.com, founded in 2002, sells new and recycled home theater seats to customers around the world. With manufacturing facilities abroad, the company needed a shipper that could consolidate shipments and...

    Provided By United Parcel Service of America

  • Case Studies // Jan 2009

    Picture This: A Medical Supplier Achieves Virtually Error-Free Shipping

    Cadmet Inc. finds a product that halves its data entry requirements and almost eliminates shipping snafus. Cadmet Inc., based in Frazer, Pa., distributes medical imaging supplies and equipment across the United States. Manually entering tracking information for its thousands of customers cost the company valuable time, reduced productivity and sometimes...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Latin America: Hungry For Your Products

    Latin America's burgeoning economies and increasingly open trade regulations have given the region a healthy appetite for everything from toothpaste to refrigerators. And that's good news for American companies looking to grow their exports. Collectively, the region's economies are growing at an average annual rate of 5 percent, while the...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Your State, Your Export Partner

    With an assist from their state governments, small businesses can graduate from domestic to global. It has long been the case that the biggest U.S. states boast economies that rival those of entire countries. Now, individual states have become increasingly sophisticated in their approach to global trade, actively assisting companies...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    To Make A Profit On eBay, Consider UPS

    If you want to make money on eBay, positive customer feedback is the key to success - the more, the better. That's why shipping is essential to what you do. If you provide a positive shipping experience, your customers are more likely to be satisfied. High ratings from buyers can...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Your Everyday UPS Tools Can Manage Your Freight Shipments, Too

    The same technology you use for shipping and tracking your UPS packages can look after your freight shipments just as easily - without add-ons or retraining. You can create and manage UPS Freight shipments on tools you may already use, including UPS WorldShip, UPS Internet Shipping (shipping at ups.com), and...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Brown Deeply Rooted In Going Green: Some Of The Many Ways UPS Conserves

    UPS has been carving out ways to improve efficiencies for more than 100 years. It wasn't always called being "Green," but the idea of being a more environmentally responsible and efficient company is deeply rooted at UPS. In these difficult economic times, efficiency becomes even more critical. This paper explains...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    New International Returns Services And Electronic Commercial Invoices Streamline Global Shipping

    It's never been easier to sell globally, from Shanghai to Sheboygan. Now with the most comprehensive international returns service in the industry, UPS makes it easier for your company to sell products globally. The expanded UPS Returns service is now available to 98 countries and territories. The service enables a...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Making The Leap From Retail To e-Tail

    Internet selling is easier than ever. Yahoo!'s popular and easy-to-use Merchant Solutions service provides everything you need to set up and run a successful online store-hosting, an online "Shopping cart" for customers and order processing. For its basic e-commerce package, Yahoo! charges a $50 setup fee, $39.95 a month and...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Why The Size Of Your Business Doesn't Matter On The Internet

    The Internet expands service for companies large and small. As online retailing flourishes, companies large and small are finding that the Internet can be a great way to build strong relationships with customers. UPS is often a big part of making those ties even stronger. With Yahoo! Merchant Solutions, a...

    Provided By United Parcel Service of America

  • White Papers // Jan 2009

    Which Return Service Is Right For You?

    Pre-printed, electronic or online return labels? With UPS, you decide what helps you and your customers. Whatever the nature of your business, you have no doubt given much thought to your shipping options. But have you addressed another important part of your interaction with customers - the returns process? A...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Stop Online Credit Card Fraud In Its Tracks

    Online businesses often deal with considerable risks when it comes to credit card fraud. Without the presence of the actual credit card and signed sales receipt during a transaction, the possibility for fraud is much higher. That's why UPS Capital teamed with CardinalCommerce Corp. to offer Verified by Visa and...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Top 10 Shipping Tips For 2010

    By consulting an experienced third-party logistics provider (3PL), the business can gain valuable expert guidance and access to world-class tools and services that might otherwise be beyond the reach of most small- and medium-sized businesses. Research the options, and identify a partner with the experience and solutions to serve as...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Three Ways To Reduce Claims (And Boost Profits)

    With a business to run, the last thing one needs to worry about is packages that don't make it to anxious customers. Here's the three-step Compass Online guide to minimizing package problems and, if the unexpected happens, handling problems efficiently. If the company faces packaging challenges on a larger scale,...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    UPS WorldShip Takes To The Air: Meet Your Multipurpose Tool For Virtually Every Shipment

    Shipping a jet engine is as easy as shipping an Express envelope, with the full range of air freight solutions now available from the state-of-the-art shipping tool, UPS WorldShip. Are you making the most of it? Think of it as the Swiss Army knife of the shipping world. You already...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Don't Touch That Phone: There's A New Way To Get Shipping Support, Fast, At Ups.com

    It always happens at the worst possible moment. You encounter an unexpected shipping challenge, and you need answers, fast. There's important business for your company on the line, and you don't have time to make a call and explain the whole scenario to a customer service representative. Where can you...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    5 Supply Chain Trends For 2010 And How To Use Them To Your Advantage

    As the economy starts its slow recovery, one will want to look for opportunities to position ones business as a leader and continue to benefit from efficiency measures. No matter what its size, your company's supply chain is an integral part of ones operation - and offers both opportunities and...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Everything You Wanted To Know About Customs Brokerage

    Confused about the role of customs brokers? Here are answers to your questions. The world is getting smaller. And international trade is booming. You may know that customs brokers can help get your shipments through customs efficiently, but how do they do it? Compass Online asks a few questions. UPS...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    With Packaging, Small Changes Can Add Up To Big Savings

    When most people think about packaging, they typically think about damages, claim problems or dimensional weight charges. Instead, let's think about solutions - ones that go beyond solving the immediate problem and actually improve business processes. At the UPS Package Design and Test Lab, the authors often help customers create...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Get Paid Faster And More Securely With UPS Capital

    E-commerce businesses face added risk of credit card fraud with each transaction. UPS Capital has joined up with Cardinal Commerce to offer two new security solutions: Verified by Visa and MasterCard Secure Code. These products enable customers to authenticate their purchases with a PIN during an online transaction. Authentication before...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    Let Customers Manage Their Own Shipping From Your e-Commerce Website

    In these days of shopping-oriented search engines and increasingly web-savvy customers, it's hard enough to get customers to arrive at your e-commerce website at all. When they do arrive, and if they like what you have to offer, the last thing you need to do is raise barriers that keep...

    Provided By United Parcel Service of America

  • White Papers // Jan 2010

    From Tiny Shop To Global Empire, Skates On Haight Lands Quite A Trick

    At the original location of Skates on Haight in San Francisco, the vibe is laid-back, the music is pumpin', and the walls are tricked out with skateboards from floor to ceiling. It's a celebration of a most American pastime that grew into a worldwide action sport. Roller skating is the...

    Provided By United Parcel Service of America