To create superior value, pioneers in retailing orchestrate interactive multi-channel service concepts. In these new concepts, the retailer, partner companies, and consumers become co-creators of service. In addition, interactive technologies linking the different parties are often needed. As a result, many of these interactive, multi-channel service concepts can be understood ...Download Now
The paper examines the effect of innovative work practices on the prevalence of sickness absence and accidents at work. The authors focus on several different aspects of workplace innovations (self-managed teams, information sharing, employer-provided training and incentive pay) along with the "Bundles" of those practices. They use nationally representative individual-level ...Download Now
Submit Your Content
Get your content listed in our directory for free!
Our directory is the largest library of vendor-supplied technical content on the web. It's also the first place IT decision makers turn to when researching technology solutions. Our members are already finding your competitors' papers here - shouldn't they find yours too?