University of Tampere

Displaying 1-3 of 3 results

  • White Papers // Jun 2011

    Customer Value Propositions and Co-Creation of Service in Multi-Channel Retail Contexts

    To create superior value, pioneers in retailing orchestrate interactive multi-channel service concepts. In these new concepts, the retailer, partner companies, and consumers become co-creators of service. In addition, interactive technologies linking the different parties are often needed. As a result, many of these interactive, multi-channel service concepts can be understood...

    Provided By University of Tampere

  • White Papers // Dec 2009

    Innovative Work Practices And Sickness Absence: What Does A Nationally Representative Employee Survey Tell?

    The paper examines the effect of innovative work practices on the prevalence of sickness absence and accidents at work. The authors focus on several different aspects of workplace innovations (self-managed teams, information sharing, employer-provided training and incentive pay) along with the "Bundles" of those practices. They use nationally representative individual-level...

    Provided By University of Tampere

  • White Papers // Jul 2009

    Offshoring From Brazil or India - A European View

    Outsourcing of information technology (ITO) and growingly business processes (BPO) have increased tremendously during the last years and provide a great business advantage for international business services. Although low labour cost competitive countries have dominated it seems that not just the labour costs matter. Now, and especially in the future,...

    Provided By University of Tampere

  • White Papers // Dec 2009

    Innovative Work Practices And Sickness Absence: What Does A Nationally Representative Employee Survey Tell?

    The paper examines the effect of innovative work practices on the prevalence of sickness absence and accidents at work. The authors focus on several different aspects of workplace innovations (self-managed teams, information sharing, employer-provided training and incentive pay) along with the "Bundles" of those practices. They use nationally representative individual-level...

    Provided By University of Tampere

  • White Papers // Jul 2009

    Offshoring From Brazil or India - A European View

    Outsourcing of information technology (ITO) and growingly business processes (BPO) have increased tremendously during the last years and provide a great business advantage for international business services. Although low labour cost competitive countries have dominated it seems that not just the labour costs matter. Now, and especially in the future,...

    Provided By University of Tampere

  • White Papers // Jun 2011

    Customer Value Propositions and Co-Creation of Service in Multi-Channel Retail Contexts

    To create superior value, pioneers in retailing orchestrate interactive multi-channel service concepts. In these new concepts, the retailer, partner companies, and consumers become co-creators of service. In addition, interactive technologies linking the different parties are often needed. As a result, many of these interactive, multi-channel service concepts can be understood...

    Provided By University of Tampere