Virtual Hold Technology

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  • White Papers // Jun 2010

    Why Your Customers Should Never Have to Wait on Hold Again

    When a technology delights customers and pays its way in cost-savings, one can bet its time has come. In customer relationship management (CRM), that technology is virtual queuing. By Eric Camulli, Vice President, Virtual Hold Technology perhaps one thinks of it as "callback." Or perhaps one doesn't think of it...

    Provided By Virtual Hold Technology

  • White Papers // Jun 2010

    Why Your Customers Should Never Have to Wait on Hold Again

    When a technology delights customers and pays its way in cost-savings, one can bet its time has come. In customer relationship management (CRM), that technology is virtual queuing. By Eric Camulli, Vice President, Virtual Hold Technology perhaps one thinks of it as "callback." Or perhaps one doesn't think of it...

    Provided By Virtual Hold Technology