Downloads

TechRepublic's Resource Library is the place to get free tech downloads in a variety of formats, including PDF versions of popular articles, "10 things" lists, sample chapters from technology books, "How do I..." problem-solving guides, cheat sheets for knocking out IT tasks, keyboard shortcuts, glossaries, career pointers and collections of tips and techniques that focus on critical topics.

  • Hiring kit: ecommerce tech analyst

    Downloads // Jul 2017 // provided by Tech Pro Research

    A qualified ecommerce tech analyst can help make sure your online sales system is the best it can be—a make-or-break deal for many companies. This hiring kit includes a job description, sample interview questions, and a basic want ad to help you find the best candidates to fill the ecommerce ...

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  • Quick glossary: DevOps

    Downloads // Mar 2017 // provided by Tech Pro Research

    The ability to rapidly develop, deploy, and integrate new software and features is essential to the overall success of many organizations. DevOps is the solution. This glossary of 20 DevOps-related terms will provide you with a working vocabulary. From the glossary: For many enterprises, the ability to rapidly ...

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  • New user education checklist

    Downloads // Dec 2016 // provided by Tech Pro Research

    This checklist is designed to help you ensure that new employees have been trained on all the systems, software, and devices they’ll be working with. You can tweak the entries in the various sections to match your needs. Where Tech Pro Research offers a sample corporate policy, we’ve included a ...

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  • IT help desk support SLA

    Downloads // Nov 2016 // provided by Tech Pro Research

    This SLA defines guidelines for services and support offered by the internal IT help desk. The goal is to help end-user departments better understand service and support levels. It also outlines appropriate steps that end users should take when they encounter problems. From the SLA: Introduction An internal ...

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  • Quick glossary: Project management

    Downloads // Oct 2016 // provided by Tech Pro Research

    Every discipline has its own vocabulary, and project management is no exception. This list of terms and definitions will help ensure that your PM communications are clear and understood by everyone. From the glossary: Assumption External circumstances or events must occur for the project to be successful ...

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  • Leadership spotlight: How to make meetings worthwhile

    Downloads // Oct 2016 // provided by Tech Pro Research

    Whether you’re the leader of a meeting or an attendee, you can take steps to make the experience more productive and useful. Here’s a roundup of tips and advice that will help. From the ebook: A quick survey of Amazon.com reveals hundreds of books purporting to help manage ...

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  • Cost comparison tool: Google Apps vs. Office 365

    Downloads // Jun 2016 // provided by Tech Pro Research

    This calculator tool and pricing breakdown will help you determine the relative costs of current plans and various usage scenarios when you're evaluating Google Apps and Office 365.

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  • Interview questions: User experience specialist

    Downloads // May 2016 // provided by Tech Pro Research

    This list of potential interview questions is ready made for your organization’s HR department to use when it’s time to hire a UX specialist. Use Tech Pro Research’s list of potential interview questions to help you choose the ideal candidate if your company is hiring a user experience specialist. And, ...

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  • Job description: User experience specialist

    Downloads // May 2016 // provided by Tech Pro Research

    Is your organization interested in hiring a user experience (UX) specialist? The person in this job role makes websites and applications both visually appealing and user friendly for the target audience. Think of Apple devices, where design and functionality meet, as excellent examples of user experience. With the abundance of ...

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  • Interview questions: Wireless network engineer

    Downloads // May 2016 // provided by Tech Pro Research

    This list of potential interview questions are ready made for your organization’s HR department to use when it’s time to hire a wireless network engineer. Wireless engineers are valued by all types of business, from traditional brick-and-mortar companies moving to more wireless commerce to industry disruptors such as ...

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