White Papers

TechRepublic's Resource Library is the web's largest directory of free vendor-supplied technical content. Take advantage of the library's white papers on an array of topics, from Big Data to cloud computing, mobility to security.

  • The Moneyball Method of Field Service Management

    White Papers // Apr 2017 // provided by Oracle

    In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events

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  • Three Things That Your Field Service Organization Needs to Know About the Internet of Things (IoT)

    White Papers // Apr 2017 // provided by Oracle

    This paper explores how creating a connected field service ecosystem allows organizations to increase their response time, reduce mean time-to-resolution and eventually, power a more predictive service model. This will enable a new level of field service productivity and cost-savings from increased efficiencies.

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  • Forrester: Digital Transformation In The Age Of The Customer

    White Papers // Apr 2017 // provided by Oracle

    The past five years have marked the beginning of the "Age of the Customer," in which technology and economic forces have put customers in control of their interactions with businesses.This report from Forrester examines how depite companies actively working to transform their organization, processes, and technology in pursuit of a ...

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  • Infographic: Will your Brand be a Bene'ciary or Victim of the Switching Economy?

    White Papers // Apr 2017 // provided by Oracle

    In this infographic, learn how consumers are demonstrating their service channel preferences, siloed channel strategies create a false state of Omni-channel comfort, and rising customer expectations are causing retention issues. Keeping your customers and agents happy is more important than ever, learn how to with Oracle Service Cloud

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  • Five Signs it's Time for Mobile Workspace Delivery

    White Papers // Apr 2017 // provided by Citrix

    Key questions to guide your move beyond virtualization. You've already seen the benefits of virtualization. Now, is your organization ready for the transformative business impact of a complete mobile workspace? Citrix Workspace Suite is a complete solution for mobile workspace delivery, expanding on the Citrix ...

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  • Rethinking the Endpoint

    White Papers // Apr 2017 // provided by Citrix

    There is no question that new technologies can help clinicians deliver optimal patient outcomes. Mandated IT-enabled technology, such as Electronic Health Records, computerized physician order entry, medical imagining and others can contribute directly to better patient care and reduced medical errors. It's time to consider the endpoint in ...

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  • McAfee Building Trust in a Cloudy Sky

    White Papers // Apr 2017 // provided by McAfee, Inc.

    Over 90% of companies now use the cloud, yet IT is clearly struggling to secure these services. What’s alarming is that, as trust in public clouds grows, more sensitive data is being stored there, potentially exposing your enterprise. In fact, half of all organizations report tracing malware ...

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  • IDC Report: Rethinking Datacenter and Traditional Edge IT

    White Papers // Apr 2017 // provided by Equinix

    A major barrier that many businesses face as they engage in digital transformation is the realization that their modest, edge facilities (server closets/rooms) and inward-focused datacenters cannot accommodate new requirements. This whitepaper explores how a digital business must leverage a broader ecosystem of partners, combining strengths, sharing data, and interweaving ...

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  • IDC Report: 3rd Platform-Enabled Digital Transformation

    White Papers // Apr 2017 // provided by Equinix

    In the 3rd Platform era of technology-driven business innovation, enterprises must leverage cloud, mobility, big data/analytics, and social networking to enable new ways of maintaining and extending their own business relevance. Learn how Digital Transformation creates value, growth, and competitive advantage through new offerings, new business models, and new ...

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  • Gartner Market Insight: How to Seize the Cloud Networking Service Opportunity.

    White Papers // Apr 2017 // provided by Equinix

    The extensive use of public and private clouds along with on-premises data centers is increasing the need for companies to deploy cloud interconnect services. Technology product management leaders must strategically position themselves to fill the gaps within the MSPs' service portfolios. Learn more about the three key findings and ...

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