10 ethical issues confronting IT managers

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Executive Summary

Advances in technology, just like advances in any other area of endeavor, can generate societal changes that should cause us to reexamine our behavior. The dynamic nature of civilization means some components of ethical codes that were perfectly appropriate in previous generations may no longer apply.

CIO Jeff Relkin examines 10 ethical issues that fall into the categories of privacy, ownership, control, accuracy, and security, raising such questions as: Should employees be told to what extent their behavior is monitored? How much effort and expense should managers incur in considering questions of data access and privacy? Does the availability of information justify its use? What part of an information asset belongs to an organization and what is simply part of an employee's general knowledge?

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