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10+ phrases that can be irritating or offensive

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Executive Summary

It's possible to rub someone the wrong way without even realizing it -- all because you used the wrong expression at the wrong time. Calvin Sun discusses 11 such expressions and looks at how you can sidestep problems by being careful when you use them.

This download is also available as an entry in our 10 Things blog.

  • Format: PDF
  • Size: 52 KB