Enterprise 2.0

10 questions on business service management: A discussion with Casey Kindiger

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Executive Summary

Not quite sure what business service management entails, where it's headed, or what benefits it offers? CEO and founder of generationE Technologies explains how BSM works, how it's evolving, and what your organization can gain from its implementation.

This download is also available as an entry in our 10 Things blog.

  • Format: PDF
  • Size: 57 KB