10 questions on managing business technology: An interview with Bill Keyworth

Bill Keyworth pioneered the development of IT service management as a means of maximizing business value. In this interview, he discusses that experience and shares his views on various tech and marketing trends.

This download is also available as an entry in our 10 Things blog.

Provided by: Jeff Cerny Topic: Social Enterprise Date Added: Mar 2010 Format: PDF

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