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10 things you should do to effectively implement change management

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Executive Summary

Good change management acts like a traffic light that regulates the smooth flow of changes. Set up a well-deployed process to ensure that changes don't adversely affect your system performance.

Many people mistakenly view change management as more IT red tape, failing to realize how much disruption can occur without a system to properly govern changes. In effective change management, you start by developing a plan for handling changes. Once you've defined the necessary processes, you can put the plan to work. Key practices will include:

  • Receiving change requests
  • Establishing back-out procedures in case changes create problems
  • Implementing and monitoring changes
  • Thoroughly testing and evaluating changes
  • Documenting changes
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