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Establishing acceptance criteria at the beginning of a project helps ensure that the results are well received. This sample form will make those criteria clear from the project outset.
Detailing acceptance criteria on the front end of a project will go a long way toward clarifying customer needs and objectives and preventing confusion or disagreement over project results.
Acceptance criteria typically focus on the usability, performance, compatibility, and security of the deliverables. This sample acceptance criteria document is based on a template that accompanies the Syngress book How to Cheat at IT Project Management, by Susan Snedaker. You can download a chapter from the book here.
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