Date Added: Jan 2009
The Problem Steps Recorder will record each and every step a user takes and document the entire operation in both screen captures and step-by-step details. This new Microsoft Windows 7 tool will then save the recorded information as a compiled HTML file and package it up in a ZIP file that the end user can then e-mail to the Help Desk. In this issue of the Windows Vista and Windows 7 Report, Greg Shultz introduces you to Windows 7's Problem Steps Recorder.
This download is also available as an entry in the TechRepublic Microsoft Windows Blog.