Operating systems

Explore the Problem Steps Recorder in Windows 7

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Executive Summary

The Problem Steps Recorder will record each and every step a user takes and document the entire operation in both screen captures and step-by-step details. This new Microsoft Windows 7 tool will then save the recorded information as a compiled HTML file and package it up in a ZIP file that the end user can then e-mail to the Help Desk. In this issue of the Windows Vista and Windows 7 Report, Greg Shultz introduces you to Windows 7's Problem Steps Recorder.

This download is also available as an entry in the TechRepublic Microsoft Windows Blog.

  • Format: PDF
  • Size: 275 KB