Sample SLA for outsourced data backups and retrievals

Use this sample service level agreement (SLA) if your organization is entering into a contract with a third-party provider to outsource your data backups. This sample document will help you understand what should be included in this type of SLA and the legal and operational protections that you need to have in place.

Provided by: TechRepublic Topic: Data Management Date Added: Apr 2004 Format: Other Download

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