Troubleshoot Poor VoIP Call Quality

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Executive Summary

Troubleshooting poor VoIP call quality is relatively straightforward with the right monitoring and diagnostic tools to help you identify the cause.

The most likely causes include:

  • Jitter, Latency and Packet Loss
  • Call Signaling and Routing
  • Misconfigured VoIP Equipment
With SolarWinds® VoIP & Network Quality Manager, you can quickly and easily diagnose and troubleshoot poor VoIP call quality with the following simple steps:
  • Search and Filter Call Detail Records
  • View VoIP Call Details
  • Correlate with an IP SLA Operation
  • View Call Gateway Details
  • Correlate with the Network Device
To learn more about how SolarWinds VoIP & Network Quality Manager (VNQM) can help, click to download a free copy of VNQM with a 30-day license now.

  • Format: Software
  • Size: 0.04 KB