Business Intelligence

BI is more than just corporate reporting. It's a way to improve decision making, to cut costs, and to identify new business opportunities.

  • Research // Feb 2014

    Gartner MQ: Multichannel Campaign Management

    Digital marketing continues to fuel the multichannel campaign management market. New approaches to campaigns, such as real-time social and mobile offers, as well as the rising need of content marketing to support interactions, will drive this market forward.

    Sponsored By IBM

  • Research // Jan 2014

    2013-2014 World Quality Report

    Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, and Sogeti, its local professional services division, have released the findings of the fifth World Quality Report. The report, published in conjunction with HP, reveals that application Testing and Quality Assurance (QA) now accounts for almost a...

    Sponsored By Hewlett-Packard (HP)

  • Research // Aug 2013

    Research: IaaS impact on data center design and staffing (UK)

    The importance of Infrastructure as a Service (IaaS) is evident in the growing number of companies either already implementing, or planning to implement. Underscoring the strength of IaaS is the responses gathered in each of the last two Tech Pro Research surveys on the topic. The first, in April, detailed...

    Provided By TechRepublic

  • Research // Aug 2013

    Future of Sales Performance Whitepaper (Nucleus)

    Learn how the future of sales performance management is integrated with CRM and social collaboration and how this will help managers provide real-time coaching and motivation in context to drive better sales behaviors and, ultimately, better sales results. Download now!

    Provided By Salesforce.com

  • Research // Mar 2013

    Aberdeen Group Research Paper, Content Analytics: Helping the Best-in-Class Drive Superior Customer Service

    Read the research paper to discover how Content Analytics can help your organization analyze, search and classify unstructured content for superior business outcomes. This study examined 125 organizations from across the globe and identified best in class practices for unstructured data management. A recent survey across all industries reported...

    Provided By IBM

  • Research // Feb 2013

    Source Business Technology Resiliency Capabilities

    Most business continuity management teams today are understaffed, consisting of just a few dedicated corporate resources and regional or business unit representatives. Sound familiar? If so, outsourcing your organization’s business resiliency planning, strategy and program design can be a cost-effective, efficient option. In a study of global business continuity vendors,...

    Provided By IBM

  • Research // Jan 2013

    The new promise of BI realized

    This paper describes how IBM has infused traditional BI with personal analytics and performance management to deliver on the new promise of BI.

    Provided By IBM

  • Research // Dec 2011

    IT Priorities ANZ 2011: Software and Applications

    This paper is a subsidiary report to IT Priorities 2011, and is a more in-depth look than the main report at the current deployment and intended future deployment of a range of software and applications technologies. The report focuses on the five software and applications technologies that respondents are implementing...

    Provided By ZDNet

  • Research // Nov 2011

    BYO Device: How to handle consumer gadgets in your workplace

    Workers are no longer willing to let the business decide what devices they should use to get their jobs done most effectively. Whether it's smartphones, laptops, netbooks or even tablets, many workers are insisting on using their own devices to connect to sensitive systems inside your organisation. Allowing workers to...

    Provided By silicon.com

  • Research // Nov 2011

    IT Priorities ANZ 2011 Report

    We live in interesting and challenging times. The warp speed of new technology development and adoption, the profusion of ICT service delivery models and pricing, and the volatility of global financial markets together magnify the challenges facing IT executives and practitioners. New business delivery models that extend IT systems to...

    Provided By ZDNet

  • Research // Jan 2010

    Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SCCM

    Compares the KBOX? family of appliances from KACE with leading competitors Altiris, LANDesk, and Microsoft. It explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value.

    Provided By KACE

  • Research // Nov 2009

    Optimize your performance with the Smart Work Advisor

    Smart Work Advisor shows how businesses can optimize their performance by providing a decision tree they can use to adapt dynamically, collaborate more effectively and connect people and processes inside and outside the organization.

    Provided By IBM

  • Research // Apr 2007

    The IT Strategic Plan Step-By-Step

    It's April and you are four months into your organization's fiscal year. You know that within six months you'll need to have your operating plan for the upcoming year in fairly solid shape. You also know that creating an operating plan without a longer-range strategic view is like driving a...

    Provided By Forrester Research

  • Research // Nov 2005

    IT Strategy Maps: A Tool For Strategic Alignment

    Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made. Forrester recommends that 1) firms start measuring strategic alignment as part of the "you can't...

    Provided By Forrester Research

  • Research // Jan 2014

    2013-2014 World Quality Report

    Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, and Sogeti, its local professional services division, have released the findings of the fifth World Quality Report. The report, published in conjunction with HP, reveals that application Testing and Quality Assurance (QA) now accounts for almost a...

    Sponsored By Hewlett-Packard (HP)

  • Research // Feb 2014

    Gartner MQ: Multichannel Campaign Management

    Digital marketing continues to fuel the multichannel campaign management market. New approaches to campaigns, such as real-time social and mobile offers, as well as the rising need of content marketing to support interactions, will drive this market forward.

    Sponsored By IBM

  • Research // Mar 2013

    Aberdeen Group Research Paper, Content Analytics: Helping the Best-in-Class Drive Superior Customer Service

    Read the research paper to discover how Content Analytics can help your organization analyze, search and classify unstructured content for superior business outcomes. This study examined 125 organizations from across the globe and identified best in class practices for unstructured data management. A recent survey across all industries reported...

    Provided By IBM

  • Research // Jan 2013

    The new promise of BI realized

    This paper describes how IBM has infused traditional BI with personal analytics and performance management to deliver on the new promise of BI.

    Provided By IBM

  • Research // Nov 2009

    Optimize your performance with the Smart Work Advisor

    Smart Work Advisor shows how businesses can optimize their performance by providing a decision tree they can use to adapt dynamically, collaborate more effectively and connect people and processes inside and outside the organization.

    Provided By IBM

  • Research // Aug 2013

    Research: IaaS impact on data center design and staffing (UK)

    The importance of Infrastructure as a Service (IaaS) is evident in the growing number of companies either already implementing, or planning to implement. Underscoring the strength of IaaS is the responses gathered in each of the last two Tech Pro Research surveys on the topic. The first, in April, detailed...

    Provided By TechRepublic

  • Research // Aug 2013

    Future of Sales Performance Whitepaper (Nucleus)

    Learn how the future of sales performance management is integrated with CRM and social collaboration and how this will help managers provide real-time coaching and motivation in context to drive better sales behaviors and, ultimately, better sales results. Download now!

    Provided By Salesforce.com

  • Research // Dec 2011

    IT Priorities ANZ 2011: Software and Applications

    This paper is a subsidiary report to IT Priorities 2011, and is a more in-depth look than the main report at the current deployment and intended future deployment of a range of software and applications technologies. The report focuses on the five software and applications technologies that respondents are implementing...

    Provided By ZDNet

  • Research // Nov 2011

    IT Priorities ANZ 2011 Report

    We live in interesting and challenging times. The warp speed of new technology development and adoption, the profusion of ICT service delivery models and pricing, and the volatility of global financial markets together magnify the challenges facing IT executives and practitioners. New business delivery models that extend IT systems to...

    Provided By ZDNet

  • Research // Nov 2005

    IT Strategy Maps: A Tool For Strategic Alignment

    Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made. Forrester recommends that 1) firms start measuring strategic alignment as part of the "you can't...

    Provided By Forrester Research

  • Research // Apr 2007

    The IT Strategic Plan Step-By-Step

    It's April and you are four months into your organization's fiscal year. You know that within six months you'll need to have your operating plan for the upcoming year in fairly solid shape. You also know that creating an operating plan without a longer-range strategic view is like driving a...

    Provided By Forrester Research

  • Research // Nov 2011

    BYO Device: How to handle consumer gadgets in your workplace

    Workers are no longer willing to let the business decide what devices they should use to get their jobs done most effectively. Whether it's smartphones, laptops, netbooks or even tablets, many workers are insisting on using their own devices to connect to sensitive systems inside your organisation. Allowing workers to...

    Provided By silicon.com

  • Research // Jan 2010

    Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SCCM

    Compares the KBOX? family of appliances from KACE with leading competitors Altiris, LANDesk, and Microsoft. It explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value.

    Provided By KACE

  • Research // Feb 2013

    Source Business Technology Resiliency Capabilities

    Most business continuity management teams today are understaffed, consisting of just a few dedicated corporate resources and regional or business unit representatives. Sound familiar? If so, outsourcing your organization’s business resiliency planning, strategy and program design can be a cost-effective, efficient option. In a study of global business continuity vendors,...

    Provided By IBM