Business Intelligence

BI is more than just corporate reporting. It's a way to improve decision making, to cut costs, and to identify new business opportunities.

  • eBooks // Oct 2014

    Enterprise File Synch & Share eBook

    Read this ebook from the Aberdeen Group to see highlights of the latest research on file synch / file share solutions to support personal productivity and collaboration.

    Sponsored By IBM

  • eBooks // Oct 2014

    Extreme File Transfer eBook

    Read this e-book from Aberdeen Group to learn about extreme file transfer, and discover the solutions that can help you send information faster, enable worldwide access, and automate workflows to drive seamless file transfer.

    Sponsored By IBM

  • eBooks // Oct 2014

    From Chaos to Control: Creating a Mature File Transfer Process

    Read this ebook from Aberdeen to learn why leading organizations are moving away from the chaos of multiple methods to a single managed file transfer platform, and get best practices for developing a secure, best-in-class file transfer process of your own.

    Sponsored By IBM

  • eBooks // Sep 2014

    Blue Coat's Encrypted Traffic Management Interactive E-Guide

    According to Gartner, 50% of ALL network attacks will hide in SSL by 2017. SSL Encrypted traffic is pervasive and can improve security of data but it also bypasses most policy enforcement points. This is creating a significant data security, privacy and compliance risk for businesses. Get up to...

    Sponsored By Blue Coat Systems

  • eBooks // Sep 2014

    Stop Attacks Hiding Under the Cover of SSL Encryption

    Wasn't encryption supposed to improve network security? All too often SSL is a carrier of new and successful attacks. Discover how to transform the increased risk into an effective strategy for encrypted traffic management.

    Sponsored By Blue Coat Systems

  • eBooks // Sep 2014

    Hadoop Buyer's Guide

    Increasing numbers of enterprises are turning to Hadoop as an indispensable component for the mission-critical applications that drive their core business operations. Hadoop is no longer considered a “science project" or something to be casually spun off to a “skunk works” team. This newfound prominence means that the responsibility of...

    Sponsored By MapR

  • eBooks // Jul 2014

    Analytics and Big Data for the Midmarket (eBook)

    With so much emphasis in the business world being placed on big data and analytics, it can be easy for midsize businesses to feel like they’re being left behind. These organizations often recognize the benefits offered by big data and analytics, but have a hard time pursuing those benefits with...

    Sponsored By IBM

  • eBooks // Oct 2013

    Set Your IT Business Up For Success: Achieving Client Satisfaction in the First 30 Days

    The key to achieving client satisfaction and building long-term client relationships is starting off on the right foot. It is important that the groundwork be laid in advance to ensure a smooth onboarding process, as this is the time when new clients are most critical of the work being performed....

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    Top 6 Project Breakdowns (and How to Fix Them)

    Project management is either one of those things that you are really good at, and you can breeze right through without any issues, or it's something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

    Sponsored By ConnectWise

  • eBooks // Oct 2014

    Secure Your Data: Visibility for Your Business User

    Download this eBook to learn how outperforming organizations are integrating processes across multiple platforms, mobile devices, applications, and IT infrastructures, and get best practices to help you develop your own innovative approach to managed file transfer.

    Provided By IBM

  • eBooks // Aug 2014

    eBook: Modernise Your Business with Oracle ERP Cloud

    This eBook explores the growing popularity and success of cloud ERP applications – with modern functionality but without the overhead of IT infrastructure, maintenance and upgrades. Find out how moving ERP into the cloud allows organisations to: Simplify technological requirements Realise a faster ROI Drive project success with complete portfolio visibility

    Provided By Oracle

  • eBooks // Jun 2014

    Why Cloud is Better with a DevOps Culture

    Every senior technologist in every large enterprise knows the business case for cloud computing. Done properly, cloud is a way to: Overcome barriers to innovation Get to market faster Handle massive spikes Lower IT costs This ebook looks at how the IT function works today, and why it...

    Provided By Rackspace

  • eBooks // Mar 2014

    UC to Go: Connect Your Teams With Unified Communications

    With unified communications (UC), it’s easier for mobile workers to stay connected and stay productive. The challenge is finding the best UC solution to support their work styles. Of businesses that have implemented UC, 82% report ROI met or exceeded expectations, and 70% report that the biggest benefit is “improved...

    Provided By Windstream Communications

  • eBooks // Mar 2014

    2014 Cloud Guide: Insights For a Great Migration

    The cloud space is noisy—full of opinions, statistics and data. There’s plenty of information out there—but knowing what and who to trust can be a challenge. Here’s a quick look at important cloud computing trends and a short list of trusted resources that will point you in the right direction....

    Provided By Windstream Communications

  • eBooks // Mar 2014

    Business Value Drivers in Digital Commerce: Key Capabilities for Growing Revenue eBook

    This report will look at how leading organizations influence average order value, customer frequency, and customer satisfaction through customer engagement, precision marketing, and exceptional fulfillment practices. Aberdeen will examine the key drivers and pain points organizations face in relation to their digital strategy and the key differentiating strategies, capabilities, and...

    Provided By IBM

  • eBooks // Mar 2014

    Understanding the Real Impact of Social Media Monitoring on the Value Chain eBook

    This document will detail the form, extent, and impact of social media monitoring and analytics on supply chain processes and e-commerce initiatives.

    Provided By IBM

  • eBooks // Feb 2014

    Search Innovation: An Integrated Approach to Merchandising and Content Management

    Organizations are reshaping their e-commerce strategies with a keen eye on improving site search for a personalized customer experience.

    Provided By IBM

  • eBooks // Jan 2014

    Full-Size Collaboration for Your Organisation eBook

    Discover how Avaya IP Office 9.0 delivers the business-transforming benefits of enterprise-grade collaboration technology in a cost-effective, customisable and highly scalable package designed for organisations like yours.

    Provided By Avaya

  • eBooks // Jan 2014

    Putting the Design in Responsive Design

    Mobile devices are rapidly becoming the predominant consumer choice, with adoption increasing daily as PC sales diminish in response.Designing your digital site for desktop or laptop, as well as tablets and smartphones within a single codebase, is called responsive design. The promise of responsive design? A single, digital site optimized...

    Provided By Acquia

  • eBooks // Dec 2013

    Standardizing Security Processes to Minimize Mobile Threats

    This E-Guide examines five essential aspects of protecting corporate networks, information, and infrastructure.This whitepaper deals with enterprise software, CRM, customer relationship management in the cloud. Sponsored by Lenovo and Intel®:

    Provided By Lenovo

  • eBooks // Dec 2013

    Agile Portfolio Management eBook

    In order to compete in the 21st century, your company needs to move, pivot and innovate faster than your competitors. Think of the companies, the software and the brands that you admire. They innovate. They design and produce the most coveted new things. They invest in the idea that innovation...

    Provided By Rally Software

  • eBooks // Nov 2013

    The MDM advantage: Creating insight from big data

    To help enterprises create trusted insight as the volume, velocity and variety of data continue to explode, IBM offers several solutions designed to help organizations uncover previously unavailable insights and use them to support and inform decisions across the business. Combining the power of IBM® InfoSphere® Master Data Management (MDM)...

    Provided By IBM

  • eBooks // Nov 2013

    Bring UC + Voice Together

    This e-book discusses the current UC adoption challenges and the best way to confront them. Read more to discover: The importance of voice in a UC strategy How to get your users excited about UC Boosting overall adoption Staying ahead of obsolescence

    Provided By Plantronics

  • eBooks // Oct 2013

    What to include in an enterprise collaboration plan

    An enterprise collaboration plan is a project charter that documents how an organization will use its collaboration platform during the course of projects and daily business operations. While running SharePoint on-premise can be expensive for some organizations, it's prudent to track how you're getting maximum business and productivity value from...

    Provided By Box Internet Services

  • eBooks // Oct 2013

    From Zero to 60…Build Great Digital Experiences at the Speed of the Web with Acquia Cloud Site Factory

    Today’s marketplace couldn’t be more competitive. Staying ahead of the competition means being able to respond to a changing market instantly.Launching a marketing campaign, a new brand, or even a new family of brands can mean the difference between success…or trailing the pack.Acquia Cloud Site Factory (Site Factory) offers a...

    Provided By Acquia

  • eBooks // Sep 2013

    Discover Your Inner Leader - Ebook

    Do you have the skills to successfully lead your organization? With the right amount of dedication, anyone can be a leader – including you. Now is the time to start harnessing your inner leader to take your company to the next level. Follow the steps in this eBook to become...

    Provided By ConnectWise

  • eBooks // Aug 2013

    5 steps to better sales performance: how to coach your team

    How is it possible that in the same environment and under the same conditions, some reps achieve outstanding results while others struggle just to make their quota? In 5 Steps to Better Sales Performance we reveal the proven methods the best sales managers rely on to close the sales performance...

    Provided By Salesforce.com

  • eBooks // Jul 2013

    [eBook] The Digital Evolution in B2B Marketing

    Potential customers are readily turning to their personal networks and publicly available information - increasingly via digital and social media channels - to self-diagnose their problems and form opinions about solutions. To understand the scope of this issue in the B2B context, the CEB Marketing Leadership Council surveyed more than...

    Provided By Google

  • eBooks // Jul 2013

    Recruiting 101- Establish a Process to Hire Right the First Time

    Recruiting is an essential process to build the infrastructure of your business - both in employee numbers and by building your organizational culture through the people you hire. By planning out the recruiting and hiring process, you will have much greater success finding the right candidates the first time around....

    Provided By ConnectWise

  • eBooks // Jun 2013

    7 Practical Sales Tips

    It's all about productivity. Making good sales reps great. Closing bigger deals, faster. In this ebook you'll find practical tips to help you make the biggest impact on your sales productivity in the shortest amount of time. You'll learn actionable tips that will help you: Gain 2.5...

    Provided By Salesforce.com

  • eBooks // Mar 2013

    Expert Integrated Systems: Changing the Experience and Economics of IT

    In this eBook, we take an in-depth look at expert integrated systems - what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator.

    Provided By IBM

  • eBooks // Feb 2013

    zEnterprise Delivers on the Promise of Business Analytics

    All organizations - no matter what size or in what industry - are focused on generating more revenue, minimizing waste, reducing risk, and identifying new business opportunities with more confidence. Analytics has moved front and center in this effort, and is a competitive differentiator that can help drive better business...

    Provided By IBM

  • eBooks // Feb 2013

    A Smarter Approach: Inside IBM Business Analytics Solutions for Mid-Size Businesses

    Large enterprises have come to live, eat, and breathe analytics. Teams of engineers and statisticians spend their days immersed in seas of data from various sources. However, it isn't just the largest of organizations that can benefit from analytics and data-driven decision-making. Businesses of all sizes need to leverage the...

    Provided By IBM

  • eBooks // Jan 2013

    The future of software delivery is cloudy: Leveraging the cloud transform development and test

    Cloud technology is a terrific platform for a vast array of workloads. But what about cloud computing can actually help you transform your business? Read this ebook to learn the real-world potential benefits of using the cloud as a platform for more effective software delivery.

    Provided By IBM

  • eBooks // Dec 2012

    Drive Finance in Real Time with SAP HANA

    As a CFO, your objectives are clear: outperform financial goals to create sustainable value for stakeholders, deliver superior service at reduced cost, ensure regulatory compliance, and effectively manage risk. To achieve these goals, you need to gain deep insights into all your financial data and ensure that this data...

    Provided By SAP

  • eBooks // Oct 2012

    The Social Sales Revolution: 7 Steps to get ahead

    A new age of the social customer has arrived. Sales reps who adopt social technologies say they enjoy greater reach, higher productivity, more meaningful relationships, and inevitably, they sell more. This eBook examines how some of today's most successful reps approach social sales. Among others, you'll meet a...

    Provided By Salesforce.com Australia

  • eBooks // Oct 2012

    BI eBook

    Until recently, only large business had the resources to accomplish analytics. Read this e-book to see how mid-sized organizations can use information to drive business decisions to help lower costs and improve profit. Discover how you can overcome the barriers mid-sized business face and use the latest analytics tools to...

    Provided By IBM

  • eBooks // Oct 2012

    Webinar Ready: A Step by Step Guide to Hosting Successful Webinars

    Like any good performance, the live webinar should capture attention and stir discussion. For the content marketer, this conversation ends only when the curtain falls on a successful sale. You're creating a one-act play, so your players have to be well-rehearsed, relaxed, professional and on message. This...

    Provided By Citrix Online

  • eBooks // Aug 2012

    If It's Not in ConnectWise, It Didn't Happen : How to Eliminate the Chaos and Gain Total Control of Your Business

    Difficult economic conditions and a wave of new technology have businesses on their heels. Disparate systems can make it difficult to support customers, manage service level agreements (SLAs), and ensure timely contract renewals. This eBook examines how many successful IT companies use ConnectWise to eliminate the chaos and tie...

    Provided By ConnectWise

  • eBooks // Apr 2012

    It Pays to Specialize in a Vertical Market

    How does a provider of managed IT services grow its business? The answer lies in the adage "jack-of-all-trades, master of none." Specialization is the key. To achieve sustainable growth, consider using targeted, vertical market-specific marketing that fits the particular expertise of your organization. Vertical markets provide managed IT services providers...

    Provided By ConnectWise

  • eBooks // Oct 2013

    Top 6 Project Breakdowns (and How to Fix Them)

    Project management is either one of those things that you are really good at, and you can breeze right through without any issues, or it's something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

    Sponsored By ConnectWise

  • eBooks // Jul 2014

    Analytics and Big Data for the Midmarket (eBook)

    With so much emphasis in the business world being placed on big data and analytics, it can be easy for midsize businesses to feel like they’re being left behind. These organizations often recognize the benefits offered by big data and analytics, but have a hard time pursuing those benefits with...

    Sponsored By IBM

  • eBooks // Oct 2013

    Set Your IT Business Up For Success: Achieving Client Satisfaction in the First 30 Days

    The key to achieving client satisfaction and building long-term client relationships is starting off on the right foot. It is important that the groundwork be laid in advance to ensure a smooth onboarding process, as this is the time when new clients are most critical of the work being performed....

    Sponsored By LabTech Software

  • eBooks // Sep 2014

    Hadoop Buyer's Guide

    Increasing numbers of enterprises are turning to Hadoop as an indispensable component for the mission-critical applications that drive their core business operations. Hadoop is no longer considered a “science project" or something to be casually spun off to a “skunk works” team. This newfound prominence means that the responsibility of...

    Sponsored By MapR

  • eBooks // Sep 2014

    Blue Coat's Encrypted Traffic Management Interactive E-Guide

    According to Gartner, 50% of ALL network attacks will hide in SSL by 2017. SSL Encrypted traffic is pervasive and can improve security of data but it also bypasses most policy enforcement points. This is creating a significant data security, privacy and compliance risk for businesses. Get up to...

    Sponsored By Blue Coat Systems

  • eBooks // Sep 2014

    Stop Attacks Hiding Under the Cover of SSL Encryption

    Wasn't encryption supposed to improve network security? All too often SSL is a carrier of new and successful attacks. Discover how to transform the increased risk into an effective strategy for encrypted traffic management.

    Sponsored By Blue Coat Systems

  • eBooks // Oct 2014

    Enterprise File Synch & Share eBook

    Read this ebook from the Aberdeen Group to see highlights of the latest research on file synch / file share solutions to support personal productivity and collaboration.

    Sponsored By IBM

  • eBooks // Oct 2014

    Extreme File Transfer eBook

    Read this e-book from Aberdeen Group to learn about extreme file transfer, and discover the solutions that can help you send information faster, enable worldwide access, and automate workflows to drive seamless file transfer.

    Sponsored By IBM

  • eBooks // Oct 2014

    From Chaos to Control: Creating a Mature File Transfer Process

    Read this ebook from Aberdeen to learn why leading organizations are moving away from the chaos of multiple methods to a single managed file transfer platform, and get best practices for developing a secure, best-in-class file transfer process of your own.

    Sponsored By IBM

  • eBooks // Mar 2014

    Business Value Drivers in Digital Commerce: Key Capabilities for Growing Revenue eBook

    This report will look at how leading organizations influence average order value, customer frequency, and customer satisfaction through customer engagement, precision marketing, and exceptional fulfillment practices. Aberdeen will examine the key drivers and pain points organizations face in relation to their digital strategy and the key differentiating strategies, capabilities, and...

    Provided By IBM

  • eBooks // Nov 2013

    The MDM advantage: Creating insight from big data

    To help enterprises create trusted insight as the volume, velocity and variety of data continue to explode, IBM offers several solutions designed to help organizations uncover previously unavailable insights and use them to support and inform decisions across the business. Combining the power of IBM® InfoSphere® Master Data Management (MDM)...

    Provided By IBM

  • eBooks // Jul 2013

    [eBook] The Digital Evolution in B2B Marketing

    Potential customers are readily turning to their personal networks and publicly available information - increasingly via digital and social media channels - to self-diagnose their problems and form opinions about solutions. To understand the scope of this issue in the B2B context, the CEB Marketing Leadership Council surveyed more than...

    Provided By Google

  • eBooks // Dec 2013

    Agile Portfolio Management eBook

    In order to compete in the 21st century, your company needs to move, pivot and innovate faster than your competitors. Think of the companies, the software and the brands that you admire. They innovate. They design and produce the most coveted new things. They invest in the idea that innovation...

    Provided By Rally Software

  • eBooks // Nov 2013

    Bring UC + Voice Together

    This e-book discusses the current UC adoption challenges and the best way to confront them. Read more to discover: The importance of voice in a UC strategy How to get your users excited about UC Boosting overall adoption Staying ahead of obsolescence

    Provided By Plantronics

  • eBooks // Dec 2013

    Standardizing Security Processes to Minimize Mobile Threats

    This E-Guide examines five essential aspects of protecting corporate networks, information, and infrastructure.This whitepaper deals with enterprise software, CRM, customer relationship management in the cloud. Sponsored by Lenovo and Intel®:

    Provided By Lenovo

  • eBooks // Oct 2012

    Webinar Ready: A Step by Step Guide to Hosting Successful Webinars

    Like any good performance, the live webinar should capture attention and stir discussion. For the content marketer, this conversation ends only when the curtain falls on a successful sale. You're creating a one-act play, so your players have to be well-rehearsed, relaxed, professional and on message. This...

    Provided By Citrix Online

  • eBooks // Jan 2014

    Full-Size Collaboration for Your Organisation eBook

    Discover how Avaya IP Office 9.0 delivers the business-transforming benefits of enterprise-grade collaboration technology in a cost-effective, customisable and highly scalable package designed for organisations like yours.

    Provided By Avaya

  • eBooks // Dec 2010

    Oracle CRM On Demand - eBook

    Growth is the focus for many executives: increase market share, increase revenue, lower costs, acquire new customers, and enhance the value of existing customers. However, as competition increase and customers become more sophisticated and demanding of products and services, this goal becomes harder to achieve. To survive and thrive,...

    Provided By Oracle

  • eBooks // Mar 2012

    Archiving for Dummies e-book

    Want the smartest IT department? Just surround yourself with Dummies. Data retention in today's digial era is a major challenge for businesses and organizations. This e-book is your guide to the basics of archive, archive components, use cases in today's enterprises and organizations, and key factors to consider for your...

    Provided By Oracle

  • eBooks // Jun 2014

    Why Cloud is Better with a DevOps Culture

    Every senior technologist in every large enterprise knows the business case for cloud computing. Done properly, cloud is a way to: Overcome barriers to innovation Get to market faster Handle massive spikes Lower IT costs This ebook looks at how the IT function works today, and why it...

    Provided By Rackspace

  • eBooks // Jan 2013

    The future of software delivery is cloudy: Leveraging the cloud transform development and test

    Cloud technology is a terrific platform for a vast array of workloads. But what about cloud computing can actually help you transform your business? Read this ebook to learn the real-world potential benefits of using the cloud as a platform for more effective software delivery.

    Provided By IBM

  • eBooks // Oct 2012

    BI eBook

    Until recently, only large business had the resources to accomplish analytics. Read this e-book to see how mid-sized organizations can use information to drive business decisions to help lower costs and improve profit. Discover how you can overcome the barriers mid-sized business face and use the latest analytics tools to...

    Provided By IBM

  • eBooks // Feb 2013

    zEnterprise Delivers on the Promise of Business Analytics

    All organizations - no matter what size or in what industry - are focused on generating more revenue, minimizing waste, reducing risk, and identifying new business opportunities with more confidence. Analytics has moved front and center in this effort, and is a competitive differentiator that can help drive better business...

    Provided By IBM

  • eBooks // Feb 2013

    A Smarter Approach: Inside IBM Business Analytics Solutions for Mid-Size Businesses

    Large enterprises have come to live, eat, and breathe analytics. Teams of engineers and statisticians spend their days immersed in seas of data from various sources. However, it isn't just the largest of organizations that can benefit from analytics and data-driven decision-making. Businesses of all sizes need to leverage the...

    Provided By IBM

  • eBooks // Mar 2014

    Understanding the Real Impact of Social Media Monitoring on the Value Chain eBook

    This document will detail the form, extent, and impact of social media monitoring and analytics on supply chain processes and e-commerce initiatives.

    Provided By IBM

  • eBooks // Feb 2014

    Search Innovation: An Integrated Approach to Merchandising and Content Management

    Organizations are reshaping their e-commerce strategies with a keen eye on improving site search for a personalized customer experience.

    Provided By IBM

  • eBooks // Mar 2013

    Expert Integrated Systems: Changing the Experience and Economics of IT

    In this eBook, we take an in-depth look at expert integrated systems - what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator.

    Provided By IBM

  • eBooks // May 2011

    Free e-book: Getting Started with DB2 Application Development

    Free e-book: Getting Started with DB2 Application Development. Learn how easy it is to get started on DB2 application development. This e-book includes topics such as using DB2 Express-C, writing SQL statements, working with open source tools and more. Part of a full e-kit designed for fast, easy DB2 learning.

    Provided By IBM

  • eBooks // Jun 2013

    7 Practical Sales Tips

    It's all about productivity. Making good sales reps great. Closing bigger deals, faster. In this ebook you'll find practical tips to help you make the biggest impact on your sales productivity in the shortest amount of time. You'll learn actionable tips that will help you: Gain 2.5...

    Provided By Salesforce.com

  • eBooks // Aug 2013

    5 steps to better sales performance: how to coach your team

    How is it possible that in the same environment and under the same conditions, some reps achieve outstanding results while others struggle just to make their quota? In 5 Steps to Better Sales Performance we reveal the proven methods the best sales managers rely on to close the sales performance...

    Provided By Salesforce.com

  • eBooks // Oct 2013

    From Zero to 60…Build Great Digital Experiences at the Speed of the Web with Acquia Cloud Site Factory

    Today’s marketplace couldn’t be more competitive. Staying ahead of the competition means being able to respond to a changing market instantly.Launching a marketing campaign, a new brand, or even a new family of brands can mean the difference between success…or trailing the pack.Acquia Cloud Site Factory (Site Factory) offers a...

    Provided By Acquia

  • eBooks // Jan 2014

    Putting the Design in Responsive Design

    Mobile devices are rapidly becoming the predominant consumer choice, with adoption increasing daily as PC sales diminish in response.Designing your digital site for desktop or laptop, as well as tablets and smartphones within a single codebase, is called responsive design. The promise of responsive design? A single, digital site optimized...

    Provided By Acquia

  • eBooks // Apr 2012

    It Pays to Specialize in a Vertical Market

    How does a provider of managed IT services grow its business? The answer lies in the adage "jack-of-all-trades, master of none." Specialization is the key. To achieve sustainable growth, consider using targeted, vertical market-specific marketing that fits the particular expertise of your organization. Vertical markets provide managed IT services providers...

    Provided By ConnectWise

  • eBooks // Jul 2013

    Recruiting 101- Establish a Process to Hire Right the First Time

    Recruiting is an essential process to build the infrastructure of your business - both in employee numbers and by building your organizational culture through the people you hire. By planning out the recruiting and hiring process, you will have much greater success finding the right candidates the first time around....

    Provided By ConnectWise

  • eBooks // Sep 2013

    Discover Your Inner Leader - Ebook

    Do you have the skills to successfully lead your organization? With the right amount of dedication, anyone can be a leader – including you. Now is the time to start harnessing your inner leader to take your company to the next level. Follow the steps in this eBook to become...

    Provided By ConnectWise

  • eBooks // Aug 2012

    If It's Not in ConnectWise, It Didn't Happen : How to Eliminate the Chaos and Gain Total Control of Your Business

    Difficult economic conditions and a wave of new technology have businesses on their heels. Disparate systems can make it difficult to support customers, manage service level agreements (SLAs), and ensure timely contract renewals. This eBook examines how many successful IT companies use ConnectWise to eliminate the chaos and tie...

    Provided By ConnectWise

  • eBooks // Oct 2013

    What to include in an enterprise collaboration plan

    An enterprise collaboration plan is a project charter that documents how an organization will use its collaboration platform during the course of projects and daily business operations. While running SharePoint on-premise can be expensive for some organizations, it's prudent to track how you're getting maximum business and productivity value from...

    Provided By Box Internet Services

  • eBooks // Oct 2012

    The Social Sales Revolution: 7 Steps to get ahead

    A new age of the social customer has arrived. Sales reps who adopt social technologies say they enjoy greater reach, higher productivity, more meaningful relationships, and inevitably, they sell more. This eBook examines how some of today's most successful reps approach social sales. Among others, you'll meet a...

    Provided By Salesforce.com Australia

  • eBooks // Mar 2014

    UC to Go: Connect Your Teams With Unified Communications

    With unified communications (UC), it’s easier for mobile workers to stay connected and stay productive. The challenge is finding the best UC solution to support their work styles. Of businesses that have implemented UC, 82% report ROI met or exceeded expectations, and 70% report that the biggest benefit is “improved...

    Provided By Windstream Communications

  • eBooks // Mar 2014

    2014 Cloud Guide: Insights For a Great Migration

    The cloud space is noisy—full of opinions, statistics and data. There’s plenty of information out there—but knowing what and who to trust can be a challenge. Here’s a quick look at important cloud computing trends and a short list of trusted resources that will point you in the right direction....

    Provided By Windstream Communications