Channel

  • White Papers // Feb 2014

    Symantec Intelligence Report

    The threat landscape is ever-evolving, keeping security pros constantly on their toes. Staying up-to-date with the latest information is critical to protecting your organization and its confidential assets from detrimental attacks. In the latest issue of Symantec’s Intelligence Report, uncover details about the current security trends and threats to...

    Sponsored By Symantec

  • eBooks // Aug 2013

    Energizing the Workplace with Mobile HR

    Mobility is not about the device. It’s about people. It is about improving the collaboration, engagement, and productivity of mobile employees. Understand the mobile HR opportunity, challenges and benefits. See how you can get started with a mobile strategy and how to measure your success.

    Sponsored By SAP

  • eBooks // Feb 2014

    Digital Salesforce1 App Guide and Gallery eBook

    What could you do with new APIs and mobile services from the Salesforce1 Platform? This book shows you: 9 Examples of Customer Apps built on the Salesforce1 Platform Over 70 app ideas arranged by industry that you could build, today A list of 14 partner apps...

    Sponsored By Salesforce.com

  • eBooks // Oct 2013

    The Changing Landscape of Technology Services

    Technology changes in the blink of an eye. New products or services are introduced and older versions are obsolete almost immediately. The convergence of Mobile, Big Data, and the Cloud is setting the stage for a new way of working, collaborating and leveraging business information. Learn more about how you...

    Sponsored By ConnectWise

  • White Papers // Sep 2013

    Three capabilities to fuel today’s dynamic planning and forecasting

    Today’s economy is widely characterized by skittishness and uncertainty about the future. The effect that unpredictable external forces can have on the economy can leave many business leaders feeling helpless. This fact was demonstrated in the IBM Global CFO Study, where many CFOs admitted that they lacked the ability to...

    Sponsored By IBM

  • Videos // Mar 2013

    Procurement Product Preview

    Ready to power up your procurement? Watch the video to see how Workday Procurement can handle all of your unique requirements for the acquisition of goods and services—from requisition to payment—and even the contracting of contingent labor. Collaborate easily with vendors and suppliers.

    Sponsored By Workday

  • White Papers // Feb 2014

    Insights from the Value Chain Synchronization Study

    Read this executive summary of the Value Chain Synchronization study which gathered insights from 700 companies worldwide and was conducted for IBM by Vanson Bourne.

    Sponsored By IBM

  • White Papers // Feb 2013

    Keeping distributed endpoints safe and secure

    In today’s far-reaching environments, where the numbers and varieties of servers, desktops, laptops, mobile devices and specialized equipment such as point-of-sale (POS) devices, ATMs and self-service kiosks—known collectively as “endpoints”—are growing at unprecedented rates, traditional protection schemes such as firewalls and anti-virus agents are no longer sufficient on their own....

    Sponsored By IBM

  • White Papers // Mar 2014

    What can you do differently to guard against threats from rapidly evolving mobile malware?

    Mobile security is more than protecting the device. It is protecting applications on the device and preventing data leakage in the enterprise. IBM Security AppScan helps determine vulnerabilities early in the application development cycle to eliminate vulnerabilities malware can exploit.

    Sponsored By IBM

  • White Papers // Feb 2014

    Beyond Passwords: Protect the mobile enterprise with smarter security solutions

    By supporting flexible authentication schemes, context-based access and behavioral analysis, IBM Security Access Manager for Mobile can help ensure that only authorized mobile users can access valuable resources - onsite, in the cloud and beyond.

    Sponsored By IBM

  • Case Studies // Feb 2014

    Vodafone Ireland implements world-class service excellence with HP BSM

    Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function. Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year. HP is the sponsor...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Feb 2014

    Amerijet case study

    Amerijet required a scalable IT foundation to supports its organic business growth. Read how Dell enabled Amerijet to spend 96 percent less time to close a flight, reduce data facility costs by 60 percent and deliver cargo inventory reports in seconds versus 30 to 40 minutes.

    Sponsored By Dell Software

  • eBooks // Mar 2014

    How to Create a Customer Service Process that Enhances Your Bottom Line

    A complaint about complaints. There’s an assumption that the number of complaints received is a perfect reflection of the number of customer problems. If complaints go down, other numbers such as warranty and service costs will go down as well. In fact, complaints are often a poor indicator of...

    Sponsored By Salesforce.com

  • White Papers // Jan 2014

    Analytic Databases for Big Data

    Organizations are contemplating a replacement of their analytic databases, data warehouses, and similar platforms to keep pace with new and intensifying requirements for advanced analytics in a "big data" world. As user organizations make such platform replacements -- or add additional platforms to their expanding data warehouse architectures -- they...

    Sponsored By SAP

  • White Papers // Jan 2014

    Delivering on the Promise of Mobile ROI

    Mobile may have changed the way you do business, but it shouldn't -- and can't -- change some core business principles; ROI, for example, still reigns supreme. But in the rush to mobile, some enterprises forget about the bottom line in the face of nifty gadgets and compelling technologies. So...

    Sponsored By SAP

  • White Papers // Feb 2014

    Dell Latitude 5000 and 7000 Series: Choosing the Best PCs for the Job

    Dell’s latest laptops are tailored to satisfy specific user needs, while delivering the security, reliability, and manageability that IT demands. Find out how to decide between them.

    Sponsored By Dell & Microsoft

  • White Papers // Nov 2013

    High-speed Internet for your Business

    Business Internet from Alaska Communications is the affordable way to connect your business to reliable, high-speed Internet. There’s no overage charges, no data caps, and your connection is never shared—which means you always get exactly what you pay for. Want to learn more? Click here for our helpful...

    Sponsored By Alaska Communications

  • White Papers // Mar 2014

    3 factors that determine supply chain agility

    This briefing offers a quick quiz to help discover whether your supply chain enables your company to thrive. By optimizing your supply chain’s agility, your company can thrive and benefit from synchronized supply and demand.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    4 tips for better capacity planning

    This briefing outlines 4 tips for better capacity planning that your company can use to become the preferred supplier. With these tips your company can achieve optimal capacity plans and accurate delivery dates and gain a competitive advantage.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    5 pitfalls of supply chain distribution

    This briefing lists five pitfalls of supply chain distribution and the best ways to avoid them. By checking against these pitfalls, you can move towards mastering complexity within supply chain distribution.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    5 tips on optimizing inventory in S&OP

    This briefing discusses five tips on how to optimize inventory in sales and operations planning. Mastering the conflicting requirements of low inventory levels and high delivery performance is a worthwhile challenge that can help boost profits.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    Ten steps to Evaluating and Buying Supply Chain Planning & Optimization Software

    This briefing provides a buyer’s guide including ten steps to take when evaluating and buying supply chain planning and optimization software. It includes twenty-eight questions to ask vendors before buying.

    Sponsored By Quintiq

  • White Papers // Jan 2014

    Merchants Seek Mobile Mastery

    Merchants Seek Mobile Mastery is a free study, conducted by the e-tailing group and sponsored by BoldChat, that explores the changing mobile landscape from the eyes of both consumers and retailers. With their analysis of the mobile sites of more than 50 companies, you'll learn: What online shoppers...

    Sponsored By LogMeIn

  • White Papers // Feb 2014

    Service and Support as a Strategic Imperative

    Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly....

    Sponsored By LogMeIn

  • White Papers // Oct 2013

    Knowledge Management - 5 Steps to Getting It Right the First Time

    Today customers look to engage with organizations through an increasing number of channels - and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self service channels offers a powerful answer to this growing need to do...

    Sponsored By Oracle

  • White Papers // Apr 2014

    IDC White Paper: Best Practices for Cloud Adoption

    Adopting the Cloud is not a "one-off" engagement. Rather, it's a journey, spanning multiple stages of adoption. Lear about best practicies in infrastructure, process, and skill-sets as your organization embarks on it's own Cloud journey.

    Sponsored By IBM

  • White Papers // Oct 2013

    Building Your Ecommerce Strategy: 4 Steps to Get You Started

    Ecommerce is broad topic spanning many areas of an organization: business, technical, and users to name a few. Though these areas have differing goals and objectives, they have to work together to build and maintain a successful end to end buying experience. Current ecommerce merchants or anyone thinking about entering...

    Sponsored By Rackspace

  • White Papers // Oct 2013

    Ecommerce Customer Experience

    The online and offline customer experience varies greatly. In a physical store, customers use physical cues to assess the professionalism and competency of an establishment. As you walk into a local electronics store, it’s easy to evaluate professionalism by how the employees are dressed, how you’re greeted, and the organization...

    Sponsored By Rackspace

  • White Papers // Oct 2013

    From Fear to Fortune, Lessons from Leveraging the Cloud

    In his latest paper, analyst Tom Kelly offers real-world anecdotes from cloud implementations at a selection of more than 25 organizations, from Fortune 500 to private equity-backed companies, showing examples on how the cloud provides fast- growing companies a scalable infrastructure that supports their growth while improving efficiency and reducing...

    Sponsored By NetSuite

  • White Papers // Mar 2014

    6 Pitfalls of Capacity & Vessel Scheduling

    This briefing outlines 6 pitfalls of capacity and vessel scheduling and is directed towards companies in the maritime shipping and logistics industry. Avoiding these pitfalls will take the cost and complexity out of fleet scheduling and execution.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    4 ways to turn pilot staffing and training into a competitive advantage

    This briefing talks about how to turn pilot staffing and training into a competitive advantage. This briefing offers insight to optimally solve complex vacation and career planning challenges to gain an advantage in the aviation industry.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    8 characteristics of highly effective food and beverage supply chains

    This briefing talks about the 8 characteristics of highly effective food and beverage supply chains. While few food and beverage manufacturers achieve world-class supply chain performance, this briefing can help you get one step closer.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    Add resilience to your steel supply chain

    This briefing shows what leading steel manufacturers such as ArcelorMittal and Ruukki are doing differently. The main question is, “How resilient is your supply chain?” With in-depth analyses you can see where you can improve.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    Achieve business goals with optimized steel scheduling

    This briefing, for businesses in the steel production industry, gives insights on how to achieve business goals with optimized steel scheduling. Readers can learn how the Quintiq solution becomes an integral part of end-to-end supply chain planning.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    AkzoNobel: Multiple sites operating in unison

    This case study shows how powder coatings manufacturer AkzoNobel used Quintiq’s Scheduler solution to get multiple production sites to operate in unison.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    Comprehensive, accurate and flexible passenger rail planning

    This case study shows how Quintiq implemented a comprehensive, accurate and flexible passenger rail planning solution for Nuovo Trasporto Viaggiatori (NTV).

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Efficient parcel and express logistics planning solutions

    This briefing allows readers to discover how Quintiq’s planning and optimization solutions reduce costs and maximize operational efficiency. See how Quintiq’s Parcel and Express Planning Solution can help your business today.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Fully integrated container terminal planning and optimization

    This whitepaper provides information for businesses in the ports and terminals industry. Quintiq’s solution is fully integrated container terminal planning and optimization and can handle complex operations and extreme challenges.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Logistics Solutions

    This briefing offers logistics solutions that answer the question, “What is the right way to use your resources?” Readers can learn how the Quintiq logistic suite optimizes your logistics operation by considering your strategic direction and goals.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Horizontal planning – integrating across the oil & gas supply chain

    This briefing outlines horizontal planning in the oil & gas industry. Make planning decisions that integrate upstream and downstream to maximize profit, increase safety and minimize environmental impact.

    Sponsored By Quintiq