Channel

  • eBooks // Mar 2014

    How to Create a Customer Service Process that Enhances Your Bottom Line

    A complaint about complaints. There’s an assumption that the number of complaints received is a perfect reflection of the number of customer problems. If complaints go down, other numbers such as warranty and service costs will go down as well. In fact, complaints are often a poor indicator of...

    Sponsored By Salesforce.com

  • eBooks // Feb 2014

    Digital Salesforce1 App Guide and Gallery eBook

    What could you do with new APIs and mobile services from the Salesforce1 Platform? This book shows you: 9 Examples of Customer Apps built on the Salesforce1 Platform Over 70 app ideas arranged by industry that you could build, today A list of 14 partner apps...

    Sponsored By Salesforce.com

  • eBooks // Oct 2013

    The Changing Landscape of Technology Services

    Technology changes in the blink of an eye. New products or services are introduced and older versions are obsolete almost immediately. The convergence of Mobile, Big Data, and the Cloud is setting the stage for a new way of working, collaborating and leveraging business information. Learn more about how you...

    Sponsored By ConnectWise

  • eBooks // Aug 2013

    Energizing the Workplace with Mobile HR

    Mobility is not about the device. It’s about people. It is about improving the collaboration, engagement, and productivity of mobile employees. Understand the mobile HR opportunity, challenges and benefits. See how you can get started with a mobile strategy and how to measure your success.

    Sponsored By SAP

  • eBooks // Jan 2014

    ebook: Mobile Strategy

    Read how your company can win by embracing mobile technology.

    Provided By IBM

  • eBooks // Oct 2012

    Selling in a Volatile Economy

    The same thing that keeps you awake at night keeps your prospects and customers up, too: A volatile economy. You need some fresh strategies to make it easier for your prospects to move forward with a change initiative. This eBook by Jill Konrath, sales strategist and author of...

    Provided By Citrix Online

  • eBooks // Jul 2012

    Supply Chain eBook

    This is your comprehensive, one-stop point for SAP Supply Chain Planning and Collaboration (SAP SCM) collateral: Business Transformation Studies, Customer Success Stories, Customer Testimonial Videos, Solution in Details, Articles.

    Provided By SAP

  • eBooks // Oct 2013

    The Changing Landscape of Technology Services

    Technology changes in the blink of an eye. New products or services are introduced and older versions are obsolete almost immediately. The convergence of Mobile, Big Data, and the Cloud is setting the stage for a new way of working, collaborating and leveraging business information. Learn more about how you...

    Sponsored By ConnectWise

  • eBooks // Aug 2013

    Energizing the Workplace with Mobile HR

    Mobility is not about the device. It’s about people. It is about improving the collaboration, engagement, and productivity of mobile employees. Understand the mobile HR opportunity, challenges and benefits. See how you can get started with a mobile strategy and how to measure your success.

    Sponsored By SAP

  • eBooks // Feb 2014

    Digital Salesforce1 App Guide and Gallery eBook

    What could you do with new APIs and mobile services from the Salesforce1 Platform? This book shows you: 9 Examples of Customer Apps built on the Salesforce1 Platform Over 70 app ideas arranged by industry that you could build, today A list of 14 partner apps...

    Sponsored By Salesforce.com

  • eBooks // Mar 2014

    How to Create a Customer Service Process that Enhances Your Bottom Line

    A complaint about complaints. There’s an assumption that the number of complaints received is a perfect reflection of the number of customer problems. If complaints go down, other numbers such as warranty and service costs will go down as well. In fact, complaints are often a poor indicator of...

    Sponsored By Salesforce.com

  • eBooks // Jan 2014

    ebook: Mobile Strategy

    Read how your company can win by embracing mobile technology.

    Provided By IBM

  • eBooks // Jul 2012

    Supply Chain eBook

    This is your comprehensive, one-stop point for SAP Supply Chain Planning and Collaboration (SAP SCM) collateral: Business Transformation Studies, Customer Success Stories, Customer Testimonial Videos, Solution in Details, Articles.

    Provided By SAP

  • eBooks // Oct 2012

    Selling in a Volatile Economy

    The same thing that keeps you awake at night keeps your prospects and customers up, too: A volatile economy. You need some fresh strategies to make it easier for your prospects to move forward with a change initiative. This eBook by Jill Konrath, sales strategist and author of...

    Provided By Citrix Online